Nathaniel was very friendly and helpful. He was able to come out quickly to inspect my place. He…read morelooked at some spots where I suspected mold and put my mind at ease. I was ready to pay for testing, but he assured me that it was not necessary. Gave me some recommendations to prevent mold in the future.

Super knowledgeable, responsive and professional. Nathaniel was able to help out during a quick due…read morediligence processes allowing my family to feel safe with our home buying decision. Definitely recommend work with this great company for any home environmental needs!

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

I cannot say enough good things about Healthy Air USA. The service rep I work with, Ronnie Martin,…read moreis excellent. He has, on several occasions, over the phone, walked me through fixes to my HVAC unit that makes it operational again without having to wait for a service call. He is committed to keeping my unit in good shape, so I don't have to buy a new one. I get very good value and service from my annual service contract. I highly recommend Healthy Air and Ronnie.

They seem very nice but not responsive. Someone came out to do an inspection of our area of…read moreconcerns and spent almost 3 hours going thru our house. He said we would have a report of findings by the following week and he would schedule a visit to share his findings. He did share we have mold in our hvac. We never received the report (almost 3 weeks later) after many calls and texts. We are anxious to have an understanding of the findings and recommendations for remediations. We have moved on to another company and very disappointed with Healthy Air USA.

Swainco put gutters on my house 5 years ago for a very fair price. Recently, during a torrential…read morerain storm, I noticed a clog (we have a lot of trees). I called Swainco to ask for a recommendation on who might get to clean it out. I was told IT'S UNDER WARRANTY AND THEY'D DO IT FOR FREE! They came out within a couple of days and they inspected and cleaned all the gutters. In addition, they have since improved their topper product and installed a retrofit for me at no charge! I'm beyond thrilled.

We are very pleased with gutter installation by Swainco Gutters…read more Installers were professional and courteous. Area around house was left clean and new gutters look great! Joe & Pam...Stockbridge Ga

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

We had an unfortunate experience with this inspection company. We purchased a home that was…read morerenovated by the seller just prior to listing. After we moved in, we discovered by chance that the upstairs hall bathroom was still connected to the old plumbing system and had not been connected to the new plumbing system that was installed during the renovation. Luckily, one day after closing on this house, our exterminator was inspecting the crawlspace at the same time that the cleaners were running the hall bathtub and found the water to be gushing into our crawlspace (see photos). We notified the inspector and seller, who was able to send their contractor quickly to repair the issue. The inspector, Jack, was professional during our inspection but missed this abandoned pipe in our crawlspace and the water that would have gone directly into the crawlspace if he had run the bathtub. Unfortunately, this company is calling this a "latent defect" and denies our request for a refund of the $500 inspection fee. It is the responsibility of the inspector to check at a minimum that when a bathtub is run, the water is not draining directly into a crawlspace. We are super disappointed in the company's response as they are not taking ownership of this blatant miss and using fine print to avoid responsibility. My hope is that this does not happen to someone else who may not be as lucky to catch this huge issue so quickly!

We were all on vacation in the Dominican Republic for eight days while at home a line to our Jack &…read moreJill bathroom toilet broke and flooded much of the top floor of our house as well as coming thru the ceiling of our kitchen and dining room downstairs. Returning home and seeing all that (as well as water dripping from our kitchen can lights) was certainly shocking to say the least. Remediation Group responded to our calls for help very quickly. From then on, a total of almost five months, they were nothing short of exceptional! From communication with them, to their quick response time, to them keeping us accurately posted thru a very difficult time in our lives, to their much needed assistance with our materials replacement supplier and our insurance company were all so very comforting and helpful every step of the way. Perhaps the best part of dealing with all of them was the feeling that they were truly concerned about what we went thru and did everything in their power to be as accommodating as possible from demolition to reconstruction. The end result is we couldn't be happier with the way our home turned out! For anyone who is or will be experiencing a problem such as or similar to the one we had, we absolutely, positively suggest you contact Remediation Group.

Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

I flew to GA to help my nephew with settling an estate. The house had been empty awhile and the…read morewasher leaked water onto the floor, items on the floor, the walls, and more - black mold set in. The mold was horrid. I sent a request via Yelp to CAT and Roddy showed up to give me an estimate. The finished job looks wonderful. The moldy floor was replaced, and so were the walls and all appliances put back together. I'm so grateful for the quality of service, professional employees and working with me from Texas.

Great job, very reasonable price, quick to help, thorough, clearly cared about making our home well…read moreagain. We discovered mold in a storage closet in our condo after a pipe upstairs cracked and began slowly leaking. CAT Recovery Services came up with a plan, gave us good advice, coordinated with our insurance coverage, worked us into their schedule, and took care of everything. Each member of the team was pleasant and supportive during what was an upsetting time. They were professional and took great care to contain the area they worked in so that we could use the rest of our home during their work. Highly, highly recommended! Thank you, CAT Recovery Services!

They have done a good job. We are satisfied. We will be happy to refer to other friends. Thanks!read more

Mike and his team did a fantastic job on my home. The windows and the back portion of my home that…read moredoesn't get a lot of sun looks so clean that you'd think it was freshly painted. Quick, superb service and great results!! My neighbor asked for his number after seeing my home. My realtor even asked for his business information so they can share with other home sellers and buyers.