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Genesis Dental Restorations

5.0 (1 review)
Closed • 7:30 am - 5:30 pm

Services - Genesis Dental Restorations

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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6 years ago

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A Smile Resort - Lobby

A Smile Resort

4.3(18 reviews)
5.4 km•Southside

imply called A Smile Resort representing my girl friend Amy, looking to reach Dr. Zimmerman who I…read morefeel is a very thorough and qualified dentist BUT, whoever answered the phone had a very obnoxious tone and although Dr. Zimmerman is predominately listed as a primary dentist at this office, I was told, very rudely, that he is "fully retired" and I could not be provided any means to reach him. I met him at Quality Dentures in Palatka less than a year ago where he worked. When I asked "The Smile Resort" why he is listed as their dentist on their website, the lady said "because he had worked there for a long time." This information does not add up and appears to be misleading. If you are looking for a dental office that at least seems to care about you as a potential customer/patient, steer clear. The receptionist was very nasty and who knows what doctors actually work there since I was told Dr. Zimmerman does not and he is the first doctor that shows up on their website. Attached is a photo of a dental treatment plan created by Dr. Zimmerman on June 20, 2024 as a dentist for Palatka - Quality Dentures and Implants which, by the way, has changed names to "Harbour Dental" in order to avoid providing paid in full dentures to several patients (steer clear of that office too and look for my review to explain why). So how has Dr. Zimmerman worked for "The Smile Resort" for "a long time" if he provided a dental treatment plan from another dental office less than a year ago, hmmm? Myself and my girl friend has had terrible experiences at 4 Florida dental practices so far. Soooo sad. We have lost time, money, and most importantly have fallen victim to very bad dental recommendations that will result in very expensive dental solutions. Do your research and get several recommendations before any dental choice you need to make. Do everything you can to save teeth and prevent letting them take the fast, easy money and pulling teeth leaving you with the only option of implants or dentures. Please note, I fully support Dr. Zimmerman from the little experience that I had with him and this should not reflect on him in any way. Also note (to be perfectly fair) Yelp would not let me remove "oh no, what could improve?" "Type of care" or "care quality". I only had a bad 3xperience with the receptionist tone and attitude over the phone when I was initially very nice and respectful, complimenting Dr. Zimmerman. After the woman's rude tone persisted, I let her know just how unprofessional and disrespectful her tone was and someone made a mistake letting her be the point of contact with an attitude like that taking calls as a representative of their company. That is why this review has been posted.

Thank you A Smile Resort, - Dental Care, with Dr. Ovy , Dr. Z, Shelby, Christine , Michael, etc…read more along with other staff members professionalism offering your patience and valued explained services of my visit. Thanks to my long time family for which l continue to reach out for your services. always.

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A Smile Resort
A Smile Resort - Dental treatment plan provided by Dr. Zimmerman at a different dental office less than 1 year ago proving misleading information

Dental treatment plan provided by Dr. Zimmerman at a different dental office less than 1 year ago proving misleading information

A Smile Resort - Cosmetic Dentist

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Genesis Dental Restorations - generaldentistry - Updated May 2026

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