Simply the best! As…read morea kid growing up in the 80's like most all kids i was tortured by dentist with bad skills, so i made the mistake of avoiding the dentist as i got older, even then still the pain was off putting, but i must say that i never have had any discomfort with Dr Lee or his staff, He has done some pretty in depth work over the years,and fixed a lot of poor work done by others and the pain or discomfort is non-existent, there maybe a mil a second of pain here and there, but that is it. long gone are the days of having continues eye watering pain for the whole visit. the staff is great and always kind and helpful. i wouldn't want to go anywhere else and feel lucky we have there office here in Jax. Try it once, you have nothing to loose!

On 2/6 around 9am, I contacted The dental office to relay information from my insurance company to…read moreresubmit the claim. because we have two ins carriers, there is an order in which they should be submitted...The Receptionist lost her cool after I told her and I won't be able to pay the 1700 bill & the insurance will cover it. My first statement to her was that I could not hear her if she is yelling . She proceeded to talk over me saying she was not yelling and I needed to listen to her. I listened ... she yelled, "when you go into Publix 'to buy chicken..." I ignored that because it was obvious she was vibrating low on this good Monday morning. I said Ma'am, we aren't talking about Publix, we are talking about you resubmitting a claim like Jen used to do when the insurance company gave any pushback. I guess that was good, old fashioned, long gone customer service. Thanks Jen, wherever you are. It is certainly my responsibility and I will handle it with the companies we pay to cover these expenses. The next thing I told her was that she was being extremely unprofessional. It was early so obviously no one was in the waiting area... she was loud. Still talking over me, she proceeded to tell me that they were very professional taking care of me and my family. She's 95% correct there; however, let's bring it to the current moment.... Her behavior is unacceptable and anyone in the office on Monday morning can vouch for that. I understand she's upset about not getting her money right away, but I'll continue to do my best to get it resolved. The meantime, go ahead and take me and my family off the books. As soon as I resolve the matter, I will be transferring our 4 sets of dental records elsewhere. There is no way I can ignore that type of abuse and continue to bring my family there for dental services. I went into the office the following morning Because I didn't want to chance not making progress By getting Mrs Lee ( obviously who she is because she is sooooo mad) on the phone with all that yelling and no listening. I was able to speak to a different representative who canceled all future appointments and also had called and received the information I was trying to relay. Let me mention, that throughout my conversation with the other young lady, the Asian lady kept jumping up to bring me policies, and to tell me she isn't listening to me because I don't pay my bills, and how she's sending me to collections. I told her to send it. If that's your job, do it. In the meantime I'll be getting someone else to pay this bill- the insurance company). I'm not new to this, I know all of my responsibilities, rights, laws, credit and all. You'll get paid. I'll remove your bad mark. Wala! Everyone will be happy. Well, I don't know about you. You're mean. She also wanted me to say thank you, and I Obliged. Sorry for the delay; however, someone needs to have a serious talk with her-even though we all know she won't listen- or doesn't have to listen, but try some water yoga or meditation bc she went berserk on the phone and in person. Just crazy

I've been coming to this dentist for about 7 years and I love them. I've had regular cleanings,…read moreX-rays, a filling, and always have a good experience. My dental hygienist is Brian and I like him a lot. He's thorough, honest, helpful and supportive. There's a new dentist added to the practice and she was nice and my interaction was fine. No issues with my billing through insurance or anything on the financial side. Staff are all friendly and helpful.

I've been a patient of Dr Eber for over 40 years and since he is now corporate the quality of the…read morestaff and respect shown to patients is deplorable. I have been constantly harassed each visit to have full X-rays of my mouth when I'm only scheduled for a cleaning. I explained to Dr Eber I didn't have time today for X-rays but the hygienist refused to perform a cleaning. He didn't act as he was the doctor, the hygienist called the shots. Welcome to corporate dentistry. He just lost 4 patients who used to have respect for him. I'll look for another independent dentist.

I have been a patient for about 10 years since I moved to this side of town. I have had many…read moredental experiences over my many years! I can safely say that my experience the last 10 years has been great!

Great service, thorough cleanings by the hygienists, front office works well filing insurance…read moreclaims, office is clean! They use up to date technology. Always a great experience. Haven't had any issues in the last 10+ years. They never suggest un-needed treatments and address any concerns you may have! No reason to go anywhere else.

No one goes to the dentist for fun, it's either a preventative or reactive service, so I cannot…read morecompliment the dental team here enough as they made the entire process friendly, reassuring, easy to understand and professional. The entire team are fantastic, from the reception staff all the way up to the technicians and Dr. Melissa Herrera who worked on my teeth. Just a friendly warning that the reception area chairs are surprisingly deep and comfy. Brace yourself and ease down :)

From the owner: Services: Bridges, Crowns, One-Day Crowns, Cosmetic…read moreFillings, Implants, Veneers, Teeth Whitening, Sealants, Root Canals, Braces, Dental Emergencies Brands: Invisalign

Dr Eber is the best dentist I have ever had. He is so caring, precise, has never caused me any…read morepain, great bedside manner. Cindy is able to create great crowns in the office. The office staff are so nice and make you feel at home. can't say enough good things about this dentist and the staff.

Dr Eber has lost control of his practice. I've been a patient for over 40 years and since he has…read moregone corporate the quality of care has gotten worse. His hygienist refused to do a cleaning today because I didn't want X-rays today. Eber said it's ok if I have them next visit and she refused to work on me. He just shrugged his shoulders, that's not how to be a Dr. Obviously he's not in charge anymore. She deserved to be fired for insubordination. I'll find another dentist for my family.

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

I was referred to Deerwood Dental Group from a neighborhood FB page and I am so very grateful…read more From my first phone call to set up my appt with Meaghan, I instantly felt comfortable. She was kind and patient with all my questions. She was the exact same way in person on my visit today. Thank you Meaghan for making me feel welcomed. Now let's discuss Lisa my Hygienist. Lisa provided a calm, peaceful environment, listened to all my concerns and fears and reassured me I was in great hands. Gentle and thorough with my cleaning. Checking on me throughout the process. Thank you Lisa for making it easy for me to want to return for cleanings, you were awesome. Lastly, Dr Amy. Actually spent time, did not rush to the next patient, went over several options and made me feel like I was valued as a patient. Thank you everyone at Deerwood Dental Group, for making my first experience great, I truly appreciate you.

They are not dentists that would bother to treat your teeth without leaving their comfort zone…read more This is another business that will do the minimum to make money while staying in their comfort zone. Very disappointed as I had high hopes when contacted them just to be deceived.

Doctor Boulter is very talented and compassionate. It's clear that he cares about each of his…read morepatients. Not only this, but the office staff is amazing. I've never been to another office where I'm recognized and welcomed as soon as I come in, and they remember me and previous conversations we've had. My entire family goes here (children to grandparents) and I cannot recommend them enough.

Amazing care...everything was explained. Dr was extremely gentle and told me what he was doing…read moreevery step of the way. I felt very safe with them and now I have a beautiful smile I can shine with again..thank you !!!

I went to the one on Dunn Avenue Jacksonville FL. I went in for my appt. and waited quite a while…read moreand went to the back for a repair to my 55 year old lower denture. I showed the woman what was wrong that needed repair and she took it to the back to the lab and told me it would be $205.00 to be paid before the service was rendered. She told me to come and pick them up at three pm which was about four hours. A different woman went and got my teeth and cleaned them in the sink and I put them in and they were the same as when I brought them in. I told her they hadn't been fixed so I showed her where they needed fixing. I also noticed a metal piece protruding from the plastic gum part, right below where the top of the teeth needed fixing. She went back and forth several times and finally she said "well, he fixed that tooth right there, which was a tooth that was replaced by another dentist maybe 10 years ago. I also noticed they did something to a tooth in the front on the other side that is now dark and showing through to make it look like I had a cavity. I emailed them when I got home after a good cry and again the next morning. I got a call and he had the right name but was calling for some bogus set up for some appts. I told him what happened and he said he would look into it and get back to me and I didn't hear anything else. I think I emailed Corporate this morning with no avail. My appt. was 3 days ago so we will see. I am not going to let it go. I will take them to small claims court if I have to. I am on a fixed income and $205.00 is a lot of money..

Stefanie was completely courteous and professional while explaining the implant process and…read moreoptions. She was very knowledgeable and patient as she took the time to make sure all the questions were answered and understood. If the rest of the team is the same then this is a top notch organization. Make sure to ask for Stefanie.

PLEASE SPEND YOUR MONEY SOMEWHERE ELSE....Every time you make an appointment for a time that fits…read moreyour schedule. 6 months later they change the appointment time without you knowing and the text reminder just states that you have an appointment on the day no time is given. When you show up at your appointment time they tell you oh no your appointment time is this. When you ask to speak to a manager they tell you the same line you got the last time it happened oh with our system updates it changes the time and we can't go in and call everyone to advise of the change.... But you can charge a no show fee.... If you need a dentist please pick another one. This dentist Dr Stroud should never be recommended to anyone. K I med my nasal cavity so my nose now runs all the time after he completed my surgery. He never read my notes before trying to start my surgery that I was supposed to be put in twilight. Just walked up and was getting ready to complete my surgery. I looked at him and said who are you? He said Dr stroud, I said why do I know you are here, he looked at me puzzled. During his surgery I threw up 4 times and I heard him say suction her throat and make sure there is nothing back there... I remember every crunching sound and more...when surgery was finally over they wheeled me out with a biohazard bag because I still felt nauseous. When I got to my car I needed to throw up and to no shock to me they NEVER gave me the biohazard bag to throw up in... so please DO NOT GIVE THIS OFFICE YOUR MONEY. Find an office that cares about patient care and respect of the patients time. Dr David would be So unhappy with how his legacy has changed. I should have put the pieces together when all of his staff left shortly after is unexpected passing. I have a 5 year contract for maintenance that I have paid for and this office is supposed to honor that. Since the dentist is still here. They have stated they are doing it as a courtesy. Marion spoke to me on 11/11/25 and notated that Dr Stroud is not to be in my room and today because I am standing ground I can no longer be seen here. To top it off Marion is stating she never spoke to me on 11/11/25, but my notes say I did as I have her name written down for reference. First of all I didn't pick this place for Dr Stroud, I picked it because of Dr David.