My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

Had my car TOWED in, was told they couldn't figure out what was wrong. Refilled the AC and was…read morecharged $900+ for nothing but the AC being filled as any work/result. Drove the car two days for it to break down again. Once again had it towed here. Yet again was told they did nothing but drive it around but it was ready to pick up. They wanted to charge us $30+ for the gas THEY put in to drive it around after already charging $900 for no solution. They had the car 4 DAYS! Was basically told they would keep our car from us until the $30 was paid. Overall feel robbed, issue is still not resolved, paid for towing multiple times to this place, only picked them because they had good reviews and out of all the mechanics we have been to this is by far the worst as far as any effort and just charging you for no work to be done. Please take your car to someone else who cares about their customers and actually fixing the problem. Super disappointed/pissed.

I would strongly recommend avoiding Bonnie and Clyde's Muffler Center if you value honesty,…read morecommunication, and professionalism. Last week, I brought my 2018 Infiniti in to see if they could install a set of new downpipes. The staff acted as though the job was unusually complicated and referred me to the mechanic in the back. After speaking with him, I was told the work could be completed on Tuesday and that it would take approximately 2.5 hours. I arrived right when they opened at 8:30 AM and dropped off my vehicle as instructed. Around 11:30 AM, after hearing nothing, I called to check on the status. The employee who answered informed me they hadn't even touched my car yet and claimed I was supposed to bring it directly to the mechanic in the back--a requirement that was never mentioned during my previous visit. He then assured me the mechanic had just arrived and was beginning work on my vehicle. Then, at approximately 1:40 PM, I received a phone call saying, "Bad news, bro, he can't do it today, so you need to come pick up your car." How does a shop take nearly six hours to determine that absolutely nothing can be done? More importantly, why schedule the job for that day in the first place if nobody was actually prepared to perform the work? Unfortunately, the experience got even worse. When I arrived to pick up my car, I discovered that my downpipes and hardware had been removed from the box I left them in and were sitting on the shop floor because they supposedly wanted to "make it easier" for the mechanic. If nobody touched my car, why were my parts unpackaged and lying around the shop? After leaving, I immediately received a check engine light for a downstream O2 sensor. I cannot say with certainty what caused the issue, but it was concerning that the warning appeared immediately after my visit, especially considering that the O2 sensors are located in the same general area as the work that was supposed to be performed. Combined with the fact that I personally saw the vehicle driven onto a lift and my parts removed from their packaging, the shop's claim that nothing was touched simply did not make sense to me. To make matters worse, I attempted to contact Daniel Cano multiple times. Six calls were made, messages were left with staff, and nobody bothered to return the call. When we finally reached him, he denied that anyone had touched the vehicle despite the circumstances raising obvious questions. The most shocking part was when my aunt called to explain the situation. According to her, Daniel responded by saying, "You're just a girl, you don't understand cars." If true, that kind of dismissive and disrespectful attitude toward customers is completely unacceptable. Between the poor communication, wasted time, lack of accountability, and disrespect shown throughout this entire experience, this was one of the worst experiences I have ever had with an automotive shop. Do not trust this place with your vehicle. I will never give them another dollar, and I would not recommend them to anyone.

I went in for a quick fix to my heat shield and everyone at Bonnie and Clyde's was awesome. They…read morediagnosed the problem immediately, welded the shield back into place within 5 minutes, and charged an incredibly fair price. Will absolutely be going back for any future work.

$40.00 to patch a tire is ridiculously expensive. Beware, stay away they are thievesread more

Oh my goodness, where do I start?! This was hands down THE best experience I've had at ANY auto…read morerepair shop. Wes was attentive, caring, honest and saved me time and money whenever he could, in whatever way he could, no matter how busy he was. I was visiting out of town from Bend Oregon when the AC in my car completely busted. It was a huge repair (compressor) and everyone I called was booked solid. I literally called and texted about 10 people to find out how I could get this situation handled so I wouldn't have to drive 4 hours in the blaring summer sun with no AC in my car. And no one could get me in. Except Wes Ducat at Steve Tire & Auto Repair. Wes moved his entire schedule around in order to get my car in and out on time, so I could get home safely without having to spend an arm and a leg on the repair. He graciously called and texted me whenever there was an update on my car and he worked his butt off to make sure I was taken care of. I have no clue how to repay his kindness except to write this review and say that, Wes, your karma is clear for the next hundred years, bud!! Thank you, thank you, thank you. I am so grateful for you and for all the work you put in to make sure I was taken care of. You're the best.

I like both Sterling's, Sterlings on the River and Sterlings on Queensgate. However, I enjoy…read moreSterlings on Queensgate much better. Their food and service is very good, the cooks do a great job. I have a veterans group that has breakfast there every other Thursday. The cook gets out 35-40 breakfasts and the waitresses know what everyone wants from memory. Brandi does an excellent job, she is very good and spends most of time keeping our coffee cups full. The staff is very courteous and efficient. Thank you Queensgate. Don Wicks Richland

Knowledgeable and honest with reasonable pricing. I had several services done at Meyers auto tech…read morewhich were very in depth. Courtesy car took me back to my house too!

Amazing prices and gave me updates throughout the extreme issue i had with my engine. No where else…read morewould take my car in due to the complex nature but al did and got it done in 2 weeks. Will be going to him again for any future major or minor problems and cannot recommend him and his wife more!!

Great customer service provided by Al's Automobile service repair. Recommended for all your service…read moreneeds. Specializes all European automobile brands whether in need to fully tune out the performance of your car. Don't hesitate to give Al's automobile repair a call... (323) 557-8201

Top notch service. This is the only place I will go to, for repair and maintenance…read moreof my vehicle.

Thanks to Nate, Tom, and the crew my Volkswagen dune buggy is on the road again. Before they got…read moreahold of it the only way to make it move was with a tow truck. They do great work, are very friendly and are a pleasure to work with.

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.