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    General RV Center

    1.8 (114 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    Shifted structure pulling apart after they moved our unit to parking lot. They deny any issues.
    Tiffany B.

    I don't even know where to begin, this has been by far the worst experience and dishonest ethics I've ever encountered with a company. I'm beyond frustrated after numerous lies to the face straight from Frank the site manager whom also lied to the manufacture on the issues we're encountering with the unit they sold us. We spent Thanksgiving without water sitting in their lot due to the structure shifting when they moved it along with the the pump blowing and countless leaks in the tank. Their solution is silicone everything and "you're good to go!" This company seems to have a history of fraudulent transactions and I pray this review will save any potential customers from going through the same financial disaster this establishment will cause.

    We purchased a 2024 Z3100 Brinkley 0743!! Our experience was nothing but positive we had some hickups but that is to be expected. I want to thank Robert our Salesperson, Jim our Finance guy you really made the process easier (we are from Maine purchased in Florida nightmare as Maine is stupid!). The service coordinator Nicole was very helpful, Maria in the parts/service department was great as well helping (she helped us get to Cracker Barrel for lunch!!) We are full timers so had lots to transfer over they parked our old unit next to new so we could do door to door transfer. A big shout out to Derrick for all his help he and the Operations manager switched our mattress over he also did so much more. I have nothing but good to say about this dealership and would not hesitate to recommend to anyone.

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    5 years ago

    Terrible customer service absolutely Terrible, if you need repairs go else were they could give to hoots ..

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    Page 3 of 3

    Ask the Community - General RV Center

    Review Highlights - General RV Center

    My hat goes off to Service Advisor Kevin Murray for the diligence and attention to detail he provided.

    Mentioned in 12 reviews

    Read more highlights

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    Optimum RV

    Optimum RV

    (310 reviews)

    We bought a massive used Solitude DL391. We know nothing about RV'ing and so we were really green…read moreduring our walkthrough. Almost every single aspect of the sale went well. We had to fight hard to get what we wanted but for the most part we left satisfied. During the walkthrough we knew nothing about the lights and the graphs and the meters showing what was on, what was running and what the current levels were. We initially saw the RV a month before we bought it. There was damage on it after our initial viewing so they needed another 2 weeks to repair it. I am not sure how long they had it before we first looked at it but we didn't pick it up for at least 6 weeks after we first saw it and loved it. With all that being said, we found out after we brought it home and learned a lil about the thing that those graphs on the wall. Those were the levels in the tanks. The black tank was FULL. 53 gallons full. Full with someone else's feces in it and for how long? At least 6 weeks since we had first seen the thing. Then there was the gray tank. That's where the shower and sinks drain. It was 2/3rds full. At least 40 gallons. Not as gross as the tank full of someone else's crap but shouldn't have been 2/3rd's full. Then there's the fresh tank. It was 2/3rds full of around 60 gallons of stagnant water that had been sitting in there for who knows how long. After I bought all the equipment and gained all the knowledge I spent 4 hours today flushing these tanks out and their vile content. I have to do a siphon treatment to feed some bleach mixture into the fresh water tank so that I can kill any bacteria that grew in there. I will go to a dump station. Fill it with water and bleach. Park it back at storage and then 12 hours later go back to the dump station so I can get all the germs and stuff out. I will run the faucets to get my bleach solution into the gray tank and then dump the gray tank and the fresh water tank to empty so I know all the bacteria is gone. We truly don't understand who would sell an RV and not clean it out. They said they inspected it? Really? How well if you missed the tanks. My review would have been 5 stars but it's hard to get past someone else's crap in my newly purchased used RV.

    Run for your life ! Old style used car sales style. Fast talking low life individuals who are…read moretasked with moving merchandise. I bought used, my mistake, nothing on the lot is checked for damage. The floor of my 19ft trailer had water damage. I spent months replacing it. Also the " financial scam officer" snuck in additional "protection charges. We never asked for that and had a 3 hour trip back to make sure it was removed. I'm 75 and I can say I've never had such a rip- off experience in my life. STAY AWAY!!!!!!

    Camping World - Summerfield

    Camping World - Summerfield

    (93 reviews)

    I took my 2015 Jeep Wrangler, my flat toad vehicle to have the Demco Stay and Play Duo brake…read moresystem installed. Camping World had the system on sale online a couple hundred dollars less than many smaller RV companies, which they honored in store. Their installation quote was comparable to others I received. Dillan service representative and Alberto the installation tech were very professional and completed the work on time as promise. After getting home I noticed the activation light wasn't working and notified Dillan and he scheduled me an appointment and Alberto discovered a small rely needed to be replaced. I had to wait only about 45 minutes for the repair and there was no charge for them to replace the non operational part. In conclusion I am very happy with the new brake system and service completed on my Vehicle.

    Our visit to Camping World in Summerfield Florida started off well…read more We were connected with the nicest salesman, a real gentleman named Deacon. We were and are extremely happy with him and should we go back there which is not likely at all, we would want him again as our salesman.. We picked out a used Jayco trailer and during our talk with the sales manager, he and we agreed to an OUT THE DOOR price of $17,500. We gave them a $3000 deposit and expected our new balance to be $14,500 when we returned to get our trailer in two more days. To our DISGUST when we returned to get our trailer we learned that we now owed roughly $17500 once again... this was after our $3000 deposit which meant that the out the door price went from $17,500 to $20,500.... We told the sales manager we just want our $3000 back and we don't want to buy the trailer but he wanted to talk it over and show us how much they have invested in the trailer and the reason why it would cost me substantially more money. He now said there was no way he could let us have the trailer for a TOTAL of $17,500 (as promised) but that he would generously split the $3000 difference with me which would make us pay an additional $1500 above the $17,500... of course my wife wanted the trailer so I agreed to pay the difference. As you can imagine, we left very upset with our trailer which we are happy with. We wanna mention once again Deacon was a very good salesman and a total gentleman just in case you still want to buy from this dealership. Also, they connected us with the Bank of Montreal (BMO) for our financing and they were a nightmare to work with - they were so bad we refinanced right away.... Obviously we don't recommend BMO either.... One final note, as part of their appreciation for buying the trailer they gave us 21 free nights at Ocean Canyon Resorts and after reading the horrible reviews on these resorts, we learned that people that stayed there frequently reported aggressive sales tactics, high upfront and maintenance costs, and facility maintenance issues.... Apparently they want you to buy a site there and their aim is to persuade you to do that.

    A to Z RV Supercenter & RV Rentals

    A to Z RV Supercenter & RV Rentals

    (8 reviews)

    I saw a 5th wheel on FB Marketplace for sale here. I reached out to get information about it and…read moreKami responded right away. I scheduled an appointment for this past Saturday to go look at it and the other RVs as well. Before I actually went to see the RVs Kami sent me a couple pictures of others to look at. She was spot on with the recommendation that she made for me. I'm still in the process of deciding which RV I want, but I wanted this review to be posted to show how wonderful the service was.

    A to Z RV Supercenter is a masterclass in deceptive practices. Despite their website promising a…read morequick turnaround, it took them 3 full days just to respond to my initial inquiry. I was stranded for 6 days with my dog because they repeatedly lied and said the deal was 'ready.' As a nomad, I was told to empty my trade-in, which stripped me of my ability to stay at campgrounds or travel centers, effectively making me homeless and forcing me into over $1,000 in hotel bills. Despite my 750 score and $400k+ in assets, the salesman treated me like a 'second-class citizen' and told me they were doing me a 'favor' because I don't have a W2. ​To resolve the delay, the salesman introduced me to his 'Boss,' who looked me in the eye and verbally promised the dealership would cover my hotel costs, saying, 'It's the least we can do.' Now, the owner--who uses the friendly 'Hoss' persona to lure in travelers but signs his legal name 'Robert Roberts' when he wants to be cold--has sent me a 'Final Notice' backpedaling on that word. ​I have submitted Robert's denial email and the details of this bait-and-switch to the Florida OAG and FLHSMV. They don't respect nomads; they exploit them. Do not trust their 'favors' or their words

    Safe T Plus Factory Direct

    Safe T Plus Factory Direct

    (1 review)

    This was an amazing experience. Tom, the location manager was absolutely perfect! I had been…read morecommunicating with Tom for the past five weeks. Scheduling, ordering the parts that were back ordered and constant communication with each other regarding the parts coming in on time the whole experience was great. I arrived the night before, and I was able to sleep in the motorhome so once they opened, I was able to get in right away. He even had some parts shipped to his house for our Monday morning appointment. The technician which, unfortunately I don't remember his name, but he was superb. Immediately got on my motorhome and just worked methodically all the way through. It was very nice because they have a sitting room in the garage area where I could sit with my three dogs and watch very comfortably. Now I have to say in route from Naples to Bellevue I had a heck of a time driving. My motorhome drifted left to right and took every contour in the road and I could fill it. Particularly when an 18 wheeler will go buy me. It would push me then it would pull me back-and-forth making it a very difficult drive and of course nerve-racking. The technician knew exactly what I was talking about installed additional equipment and made the necessary adjustments and then we went for a ride. Just the technician and myself and Ani issues we were discussing pulled over on the side of the road. He crawled up underneath and made an adjustment and then back on the road and it was as if I was driving a completely different motorhome. After dropping the technician off at the shop and of course paying the bill and driving back home down interstate 75 it was absolutely amazing! I was literally able to drive with one hand on the wheel, which I know is not right, but it was just to show what an amazing change. So what was done? I had four new shocks put on, airbag stabilizers and the best thing was the steering arm stabilizer, which is like a giant shock absorber that reduces over correcting and makes the entire motorhome handle differently. My thanks to Tom and the technician for doing such a wonderful job, you have changed my traveling lifestyle.

    From the owner: We are changing the RV service industry…read more Our RV Services include: alignments, oil changes, generator service, battery service, tire change/balancing coming soon. Our RV Products Include: Safe T Plus, Koni Shocks, Sumo Springs, Sway Bars, Trac Bars/Radius Rods, Air Bar Products, and Better Ride Products

    Campers Inn RV of Ocala

    Campers Inn RV of Ocala

    (20 reviews)

    The sales manager was amazing. They were very busy so we had the sales manager showing us around…read more He was very knowledgeable about their products and very helpful. We will be recommending this business

    Service Center. The service people do not have a clue what…read morethey are doing. They pretend to fix your issues and then tell you the work is completed. When I brought my RV there for warranty work promised by another Campers Inn up north. I decided to have minor items repaired while I waited for their warranty work. I had an appointment that was made by Gary in the service department. I was told to have RV there on a Monday AM. Since I was 3 hrs from there. I decided to drive it over on a Sunday. I was told sales staff were there on Sunday. When I got there. It was closed. Gated business. No place to leave RV safely. (poor communication) Service had my RV 85 days for a 2 day service to my keyless entry.(warranty). This dealer sells Tiffin, Services Tiffin. They had no clue what they are doing. Every time I called for my RV I would get a different excuse. As far as the extra work. There was 5 minor items I wanted taken care of. When they finally finished repair to keyless entry. They called and said " Your RV is ready for pick up" When I got there. I walked the RV reviewing the 5 minor issues. I was told they were all completed. Not one item was completed. Two of the items I was told they could not duplicate so they could not fix them. Other 3 items I was billed for and were not done. I had to pay the bill in order to get my RV. 85 days to fix a keyless entry pad. I was very upset. Paid the bill and drove away. On my way home. The interior panel at the door entry fell off. They had to remove panel to access the back side of the keyless entry. All the screws were removed. Fire extinguisher was remove. Trim on slide and Corian top were damaged. Keyless entry was not sealed on exterior either. I called. Had many conversations with Tim the General Manager. He made several excuses for his service tech and service manager Gary. He made promises that he never followed through with. he knew when I was coming to pick up my RV. Either he was in hiding or left so he did not have to deal with me. It was just Smoke and Mirrors so that I would go away. Before you engage with any type of business with this dealer. Reach out to me. Cococorp1@yahoo.com. I want to tell you why not only does the service department or the sales department care about you. They are only interested in your money and not your happiness. Once they get you to pay. They leave you stranded. They have a web address called We Care, at WWW.Campersinn.com. They claim they will help you with your issues if you can not get results from individual stores. When I reached out. I was told. Each store is it's own francize and they had no authority to make them follow through with any complaints. So before you even consider doing business with Campers Inn of Ocala, or Campers Inn itself. Reach out to me so I can tell you of the experiences I have had with 2 stores and the corporate division. Pre-purchase promises and post-purchase results. Find another RV dealer, Do not use Campers Inn.........

    American Adventures RV

    American Adventures RV

    (11 reviews)

    Do NOT under any circumstances buy anything from these people!…read moreThey will sell you a piece of crap and lie to your face about it! We buy this RV and then suddenly as soon as we leave the lot when they assure us everything works, the refrigerator does not keep a cool, the hot water heater does not work, the monitor panel does not work... they assured us they emptied the black water tank because we complained it smelled like crap in the bathroom, we got to the RV Park without EVER using the toilet and thought "lets empty the tanks and see if they were honest", and we opened the tank and it was FULL of sewage, crap, fluids, toilet paper and all! We called to speak to the man from maintenance several times and they keep telling us they will get him to call us back and we never receive a call back, we got in contact with a female in parts named, I believe Cassandra and asked to speak to the man in maintenance and she said he was working on something and we explained that we have been told many times that he would call us back and hasn't and asked if she could get him and her response was "We do not go get out technicians so that they can talk to customers"... are you kidding me!? It has been nothing but issue after issue with these people with the utmost DISRESPECT. They treat you well when you are at the dealership and swear up and down that the unit you are looking at works perfectly and that the technicians have tested everything and made several repairs and try to rush you into your purchase and then off the lot and you get home and half the crap is broken or doesn't work! No wonder they try to rush you away so quickly, it's because they have stuff rigged up to work temporarily! I repeat, DO NOT GO HERE FOR ANYTHING, they are LIARS and CROOKS! We should have listened when their ex-marketing guy called us and tried to warn us about them. We told them about it and they pretty much told us he was not to be trusted and disgruntled and they were the best... yeah ok LIARS! I am pissed!!! I will be posting this review EVERYWHERE I can find to post it and my husband will be retracting his good review he left them on the video testimonial they bribed him to make!

    Do NOT recommend purchasing anything from this company. They will tell you anything you want to…read morehear to make a sale. After i signed the paperwork, I never got a copy of the financial paperwork.....only to get my first statement with the final cost being about $9000 more than what i signed for! Dirty company looking to line their pockets!

    Giant Recreation World - Winter Garden

    Giant Recreation World - Winter Garden

    (39 reviews)

    Horizons West / West Orlando

    I found an RV online I was interested in. There's a button to click to get the best price so I…read moreclicked the button and entered my information. The first response regarding the price was just giving me the same price so I questioned what is the get best price button? I was told by Kevin that would be $500 off. I asked very detailed and specific questions regarding final out the door, price terms and interest rate. He only responded with the out the door price of the RV so I didn't respond. Then I started receiving text messages from Devon asking if I wanted to move forward. Again, I said I needed to know the terms so I could decide how I wanted to finance it. Devon only quoted me a monthly payment of $329-$359. I didn't respond. Again, I was asked if I wanted to move forward with the purchase. So again, I asked what is the interest rate in term? Devon responds with 8.9% for 180 months.!!! I respond with the figures and that none of that math adds up. Then this morning the sales manager James Spallino starts interjecting in the text thread and is extremely rude. Calling me out like he's smarter than me talking about something totally different. Very unprofessional and totally uncalled for. There are thousands upon thousands of RVs for sale. You would think as a sales manager, the goal would be to get one sold. Instead of trying to be little or intimidate somebody into buying, his role should be high-level customer service with the ability to understand and communicate financing options and negotiate the best deal for the customer. The one portion of the text chain below should give a good idea

    We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

    General RV Center - rv_dealers - Updated May 2026

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