Crew did good work sale was communicating even on the weekend…read more Repaired a soil pipe within an exterior wall. Crew was professional and once a date was established on time. They are busy, which indicates to me they do a good job for a reasonable price.

I cannot comment on their work because we never even got that far. A GG representative visited the…read morehouse to provide a quote. We followed up immediately, asking for a second (altered) quote to better fit our actual needs. The rep texted back that they would come out the following week. They never came / no contact from them. After I reached out again, they said we were on the schedule for another date, which came and went with no visit or message. After that I could get no response, so I called the company, spoke with another person (who said she would get to the bottom of it)...and I never heard from them again. This group was unprofessional and they wasted our time. Look elsewhere.

Wonderful company! We had 7 windows and 1 storm door replaced by Mentor Window. We had Tony as…read moreour salesman, no pressure, was awesome. They replaced the our windows in November. At the time, of course, it was cold, and I didn't open them. This spring when we started to open the windows, I had trouble with 2 of the windows. Alex helped and got some parts on order, installer came out and fixed both windows in 30 minutes. They have the most competitive prices for sure for very nice windows.

I seriously thought I had left a review... new windows maybe two years ago? BEST BEST price in town…read more(we shopped 3 total). Super friendly service... our windows are perfect! Sturdy, no leaks, fit within the condo guidelines. Fast forward- we cracked a window- they provided a replacement at minimal cost! Love the small town feel and excellent quality! Thank you so much for all your great work!

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

The owner did a great job installing windows on my rental for a very fair price. I sold the house…read morevery quickly after I put it up for sale.

We only needed some simple storm windows for our breezeway. Tom showed up on time to give us an…read moreestimate. He was professional, knowledgeable, and pleasant to deal with. More importantly he understood what we needed and did not try to upsell us. This was only a small project but he treated us like a big customer. A couple of weeks later Matt came to install the windows. This is an old house but he skillfully corrected for out of square openings. I had purchased storm doors on my own. I had them here and Matt went ahead and installed them while he was here. That was an added charge of course but he did the job 10 times faster than I would have and this way there was no tool throwing involved! I would call Tom at Just Windows again...and request Matt at the installer. They were great.

Completely impressed by the quality and service of this place. I needed a custom cut glass top to…read moreprotect a new dining table. The shape of the table is unique, not quite an oval or rectangle. Lake county glass gave me the best quote, and actually came out to trace it themselves to ensure a perfect shape. The glass was ready and delivered earlier than expected and they were so professional and nice to work with! I am super pleased with the glass top and cannot say enough to recommend this business!

This company is awesome I called and got a free quote and decided to have them come out to my home…read morefor a window job and they did real quality work. They also put a new mirror in one of my favorite old frames and its stunning and now I can still enjoy it!