amazing work , he was done in 15 min. In and out , I could not figure out why my subs would not…read moreturn on had everything hooked up right, but decided to bring it to his shop and in 15 min max he had everything running and going !

The owner is a horrible person he is very unprofessional and needs a attitude adjustment.He over…read moreprice his products and clearly doesn't no how to install no audio system.Then u go back to let know something isn't working right his derogatory ass mouth makes to want to curse him out .If u want poor customer service and faulty equipment go there but if you want quality and new working products go somewhere else.Dude needs to rethink his business and brand

First off, he spoke with my mother previously and quite a price for install of components and then…read moreasked to see what we had to confirm cost quoted. My son, who the install would be for, took components to show and was basically told that after spending $1000 for everything, we actually had junk and tried telling him he needed several other high dollar items, which I know for a fact we don't need, especially if we weren't going for loud thumping bass and I purchased everything we needed for a CarPlay, tweeters for the front doors, back main speakers and a kicker sub/amop box with all wiring, harnesses and additional hardware. After he saw items and tried charging for other unneeded components his price went from a couple hi dollars to a grand - I know for a fact Best Buy can and will do it for $300 currently but I have to wait over a month to get work done. Next time, Joe, ask what your potenti customers are wanting out of the new system and don't insult their purchase...not a way to win loyal or even first time customers.I mean, if you were looking for good tips to be suc that is. Won't go back for quote and definitely won't be going for any services.

First off the guy is smart when it comes to anything electronic. Hooked up my stereo in nothing…read moreflat. If you need a new stereo or work on your system, this is the place to go.

I'd like to echo the experiences of others here and strongly recommend NOT using this service. My…read moreexperience was an absolute comedy of errors and incompetence. I reached out and listed what I needed done: install a new head unit, preserve existing functions like steering wheel controls, and replace the existing backup camera. The quote I received was a bit on the high side (on par with full-service professional shops), but he was available immediately, so we proceeded. Between the booking and the install date, he changed the appointment time three times, but did eventually arrive. Even though he knew the task, he did not have all the tools or supplies for the job and asked me if I had some he could use. He struggled with the head unit but eventually got it working; however, he refused to install the camera, insisting on a particular brand. We agreed that he would return when that arrived to complete the work. Then things got wild. He had three different aliases and wasn't sure which one he wanted to use (Tez, Demetrius Cooper, Shantoni Tilghman, etc). He gave me the wrong Zelle number for payment, resulting in the funds being irretrievably sent to some other person. At this point, I told him I would not be paying again using any payment apps; check or cash only. He finally returned to complete the installation (for which I would effectively be paying twice), claiming he was "doing me a solid" by doing so. On this trip, he could not figure out how to get the steering wheel controls or the new camera working. At this point, he became visibly frustrated and claimed those weren't included in the original quote, stating they would double the installation price and that he would not use the manufacturer's recommended parts, only some third party parts (apparently the only ones he knows how to install). As icing on the cake, he "forgot" what I told him about payment and wanted me to use yet another payment app. I flatly refused after our last merry-go-round. It was then that I discovered my bank still had a hold on transfers after I had to file a claim against the original payment mistake he created. While I was still trying to untangle the banking issue he caused late into the night, he texted me to say I had made him feel like all of this was his fault and to "keep that money," claiming he was an "honest guy." He got over this morality passed pretty quickly, and contacted me a few hours later to ask where his money was. I am not sure if this is the prelude to a scam or if he legitimately had a memory lapse. Seriously, learn from my mistake and avoid this person/company at all costs. He is not only technically incompetent, but there is some exceptionally shady stuff going on here. Demetrius actually responds to shift the blame on me, but cannot deny anything I have said, because I have screenshots of everything from him and the bank. The ironic thing, is that he had manned up, admitted his limitation and honored his quote (or reduced it since he could not do the complete job), I probably would have REPAIDED him out of pity. Shame on you, sir! UPDATE: Business owner doxxed me in attempt to intimidate me into removing negative review. Escalated to Yelp's legal team.

I do not recommend Tez and his company. He is incompetent and is passing himself off as a qualified…read moreprofessional car audio installer. I found his services to be expensive yet done incorrectly. I ended up having to pay a real professional car installation company to correct his work that next week because my radio was pretty much useless after he worked on it. He's unskilled and came unprepared. I had to loan him my own drills so he could to do the job. I even had to give him a step by step YouTube video to install the subwoofer. After he installed the 3 speakers they sounded distorted and blown. He told me NOT to turn up the volume for 3 days. Otherwise the "subwoofer may be damaged forever." So i never got to listen to the system with any real volume while he was still here. I bought everything from Crutchfield that he needed to install everything right but he told me two items were unnecessary and so he didn't install them....(an LOC and custom speaker brackets). He even admitted he didn't know what an LOC was or where it went. So I called a crutchfield technician while he was still here to educate the both of us. He spoke to the tech who told him it was needed. He then said Crutchfield was unnecessarily up-selling me things that i didn't need. My new installer i took the car to had to reinstall the amp he installed because it was installed so poorly, they put the brackets around the speakers he neglected to use and installed the LOC. They said not installing these things was the reason for the blown speaker sound. The car sounds amazing...now. The new installer charged me $400 to correct Tez's shoddy work. I texted Tez about the bad job he did and asked him to reimburse me $140 of that because i felt it was only appropriate. I got back a thumbs up emoji. He said he'd call but never did. So installing an amp, a subwoofer and set of speakers costs me $830 in total for Tez's job and then to correct his work. I can't even say you get what you pay for because the initial price he quoted me increased by 20% once he arrived. I told him I had no problem paying him that because i believe in paying people what their worth so i did. I do not believe his services are of any quality or value. Your car is a big investment so take it to a professional instead.

1 star cause it made me…read more Don't do it. Went for new door speakers and subwoofer install. (Initially just a sub install) Less than professional install. Everything is wired correctly but the Box doesn't fit in like it's supposed to. Down facing speakers and the speakers sit on the floorboard so the sub is muffled. And that's just the half; they stole over 1k in cash out my truck and still haven't mentioned a word of it going on 4 days since I picked up the truck. I mean silly me for leaving money in MY truck; but guess they needed it more than I did. Paid over 2k for the install btw and then had the audacity to ask me to leave a review; well here yall go lol Pictured below is how I have to rig my shit after basically paying $3k out of pocket #donkeyoftheyear

I totally would recommend the services of these guys. They were respectful, knowledgeable and so…read morewilling to get me what I needed i have some more work to be done and there is no place else I would have it done. Thank you for a fine job!

Can't give this establish enough praise! Claud and his business is a benchmark of what all small…read moreblack & other's businesses should be. Honest, Reliable , Integrity & Community. They helped facilitate a situation with addressing my son's vehicle that have been having problems even though I live all the way in DC. A business that stands on business & principles!

I had a great experience with Complete Sound & Protection. Claude exercised patients and fixed the…read moreproblem in the end. I had a double-din installed by a family member last year and months after I began to hear an intermittent high pitched sound from my speakers. Unfortunately, just like going to a doctor for something that pains you, the sound was no where to be found once I needed a diagnosis. The high pitched sound never came on while I was at the shop. Luckily, I had recorded it on several occasions, so I was able to provide those clips to Claude. Long story less long, he was able to fix the problem by process of elimination, and it did not cost the arm and leg that I assumed it might. So happy with the end result! Thank you, Claude. I'll be back next year to install the subwoofer. Thanks again!

The service was exceptional. He fixed a very broken situation left behind by someone else. I am so…read morepleased with the service. He was also very, very kind. I highly recommend!

Excellent place to get your car audio needs. Just a little pricy but otherwise a great place to…read moreshop.

Got me in last minute for a same day appt only took an hour and fixed my navigation screen on my…read more2017 Accord EX-L before I sold/traded it in. Looks brand new and he got it done fairly quick. I am definitely going to come back for future audio needs.

Cato is the best! Patient and very professional!!! Prices are fair and better than others I quoted…read more Did an awesome job on my interior LED lights! I recommend him 10X!! Thank you Cato and keep up the fantastic work!!

dj helped me out with a windshield replacement today and i literally called him this morning and he…read moredid it 2 hours after i called! great price too.

DJ came to my house and repaired a broken window on my car after a break in. He was super helpful…read more Was able to come within a few days of the damage, arrived during the time slot we agreed on, and fixed the window within about an hour. He also vacuumed out all the broken glass. Would definitely recommend him for glass repair!