I'd like to echo the experiences of others here and strongly recommend NOT using this service. My…read moreexperience was an absolute comedy of errors and incompetence. I reached out and listed what I needed done: install a new head unit, preserve existing functions like steering wheel controls, and replace the existing backup camera. The quote I received was a bit on the high side (on par with full-service professional shops), but he was available immediately, so we proceeded. Between the booking and the install date, he changed the appointment time three times, but did eventually arrive. Even though he knew the task, he did not have all the tools or supplies for the job and asked me if I had some he could use. He struggled with the head unit but eventually got it working; however, he refused to install the camera, insisting on a particular brand. We agreed that he would return when that arrived to complete the work. Then things got wild. He had three different aliases and wasn't sure which one he wanted to use (Tez, Demetrius Cooper, Shantoni Tilghman, etc). He gave me the wrong Zelle number for payment, resulting in the funds being irretrievably sent to some other person. At this point, I told him I would not be paying again using any payment apps; check or cash only. He finally returned to complete the installation (for which I would effectively be paying twice), claiming he was "doing me a solid" by doing so. On this trip, he could not figure out how to get the steering wheel controls or the new camera working. At this point, he became visibly frustrated and claimed those weren't included in the original quote, stating they would double the installation price and that he would not use the manufacturer's recommended parts, only some third party parts (apparently the only ones he knows how to install). As icing on the cake, he "forgot" what I told him about payment and wanted me to use yet another payment app. I flatly refused after our last merry-go-round. It was then that I discovered my bank still had a hold on transfers after I had to file a claim against the original payment mistake he created. While I was still trying to untangle the banking issue he caused late into the night, he texted me to say I had made him feel like all of this was his fault and to "keep that money," claiming he was an "honest guy." He got over this morality passed pretty quickly, and contacted me a few hours later to ask where his money was. I am not sure if this is the prelude to a scam or if he legitimately had a memory lapse. Seriously, learn from my mistake and avoid this person/company at all costs. He is not only technically incompetent, but there is some exceptionally shady stuff going on here. Demetrius actually responds to shift the blame on me, but cannot deny anything I have said, because I have screenshots of everything from him and the bank. The ironic thing, is that he had manned up, admitted his limitation and honored his quote (or reduced it since he could not do the complete job), I probably would have REPAIDED him out of pity. Shame on you, sir! UPDATE: Business owner doxxed me in attempt to intimidate me into removing negative review. Escalated to Yelp's legal team.

I do not recommend Tez and his company. He is incompetent and is passing himself off as a qualified…read moreprofessional car audio installer. I found his services to be expensive yet done incorrectly. I ended up having to pay a real professional car installation company to correct his work that next week because my radio was pretty much useless after he worked on it. He's unskilled and came unprepared. I had to loan him my own drills so he could to do the job. I even had to give him a step by step YouTube video to install the subwoofer. After he installed the 3 speakers they sounded distorted and blown. He told me NOT to turn up the volume for 3 days. Otherwise the "subwoofer may be damaged forever." So i never got to listen to the system with any real volume while he was still here. I bought everything from Crutchfield that he needed to install everything right but he told me two items were unnecessary and so he didn't install them....(an LOC and custom speaker brackets). He even admitted he didn't know what an LOC was or where it went. So I called a crutchfield technician while he was still here to educate the both of us. He spoke to the tech who told him it was needed. He then said Crutchfield was unnecessarily up-selling me things that i didn't need. My new installer i took the car to had to reinstall the amp he installed because it was installed so poorly, they put the brackets around the speakers he neglected to use and installed the LOC. They said not installing these things was the reason for the blown speaker sound. The car sounds amazing...now. The new installer charged me $400 to correct Tez's shoddy work. I texted Tez about the bad job he did and asked him to reimburse me $140 of that because i felt it was only appropriate. I got back a thumbs up emoji. He said he'd call but never did. So installing an amp, a subwoofer and set of speakers costs me $830 in total for Tez's job and then to correct his work. I can't even say you get what you pay for because the initial price he quoted me increased by 20% once he arrived. I told him I had no problem paying him that because i believe in paying people what their worth so i did. I do not believe his services are of any quality or value. Your car is a big investment so take it to a professional instead.

The service was exceptional. He fixed a very broken situation left behind by someone else. I am so…read morepleased with the service. He was also very, very kind. I highly recommend!

He responded quickly, he understood what I was asking for and he also educated me on how my…read moreprevious mechanic cut corners and installed my equipment incorrectly. Then he went the extra mile to get me in touch with a mechanic that handles more complex car issues... I definitely feel like I've found my long term mechanic. He's also a handyman!

DJ fit me in and was on time and very knowledgeable and professional. I would definitely recommend…read morehim to anyone looking for audio or lighting installation.

Did not have a positive experience at all and end up incurring additional cost to repair damage…read morecaused by this individual. It became clear that he was inexperienced installation and careless in his service. Also showed no remorse and failed to assume responsibility for any of his actions. Specifically: 1) He was over 30 minutes late and didn't bother to notify me that he would be late for the appointment. When I reached out to himX that's when I learned that he'd be late. Did t even bother to apologize for lack of consideration of my time. 2) He initially installed the back up camera upside down and tried to first tell me that is the way the camera should be until I insisted something was wrong. He then realized the camera was installed incorrectly AFTER he had already drilled holes into the frame to mount the camera. He then had to change the location with new drilled holes. 3) when installed the radio, he didn't flush the radio and again tried to explain that it was installed correctly, only to have to redo the setting of the radio correctly. 4) Failed to reconnect the radio antenna causing him to come back and connect the antenna. 5) Literally broke the dash console when prying it up to reconnect the wires to the radio. As I am sitting right there, I witness him break the console but he denied doing so and said it was like that prior to him working on the job. This was clearly dishonest and I know my truck and knew it had not been broken and that I had witnessed first hand him breaking the console. I had to purchase a whole new console which cost me money. 6) failed to reset airbag light after he removed the console and claimed that the airbag light was on before he started working on the vehicle. Again, this was NOT true. Because of the above and lack of ANY responsibility for anything, I wouldn't recommend him for anything.

Beyond expectations. Went for ambient lighting. Cato was communicative and price was very…read morereasonable.

Got me in last minute for a same day appt only took an hour and fixed my navigation screen on my…read more2017 Accord EX-L before I sold/traded it in. Looks brand new and he got it done fairly quick. I am definitely going to come back for future audio needs.

Service was done while I waited. I left feeling that not…read moreonly myself but my car was properly attended to. I would definitely go back again in the future if need be.

Can't give this establish enough praise! Claud and his business is a benchmark of what all small…read moreblack & other's businesses should be. Honest, Reliable , Integrity & Community. They helped facilitate a situation with addressing my son's vehicle that have been having problems even though I live all the way in DC. A business that stands on business & principles!

I had a great experience with Complete Sound & Protection. Claude exercised patients and fixed the…read moreproblem in the end. I had a double-din installed by a family member last year and months after I began to hear an intermittent high pitched sound from my speakers. Unfortunately, just like going to a doctor for something that pains you, the sound was no where to be found once I needed a diagnosis. The high pitched sound never came on while I was at the shop. Luckily, I had recorded it on several occasions, so I was able to provide those clips to Claude. Long story less long, he was able to fix the problem by process of elimination, and it did not cost the arm and leg that I assumed it might. So happy with the end result! Thank you, Claude. I'll be back next year to install the subwoofer. Thanks again!

Thank you so much to Steven and Floyd for the amazing service and new speakers and extra additionsread more

great job steven! my sunroof is working like new! i recommend this store to anyone with sunroof…read moreproblems

Had a great experience! I will definitely be a returning customer. He tinted both my and my wife's…read moretruck.

Scheduled appointment quickly. The windows look great. I would definately recommend this business!read more

Window tinted very well, good quality, outstanding warranty, fairly priced, not a long wait. 4th…read morevehicle I have had done.

John, the manager (maybe owner?) is very accommodating and professional I came back a month after…read morethe sale and asked him for a slight modification to my apple carplay installation and he was very quick to take care of it. I am so pleased with the performance of his products and installation.