Very disappointed. During my appointment, I was told that if the treated area didn't completely resolve, I could come back for another treatment. When I called to schedule that follow-up, I was told I would essentially have to pay for the entire treatment all over again. That expectation was never explained during my visit. I understand that medical offices have billing policies, but patients deserve to know upfront if a treatment may require multiple sessions and that each one will come with another significant charge. I also would have appreciated some effort to work with me, especially since I was simply following the treatment plan that was discussed at my appointment. Instead, I was left feeling like there was no accommodation or consideration whatsoever. The treatment itself took the PA about 2 minutes. Better communication and transparency about costs would have made a huge difference. read more

Made an appointment for my spouse and I. Receptionist said the appointments can be for the same time and they'd just see both of us together. I had a work emergency at last minute and was unable to go to the appointment. Spouse made it to the appointment and informed them I wouldn't be there. Despite someone being at the appointment (one appointment that was booked for 2 people) I was still forced to pay $100 because I wasn't at the appointment. They still got their business from my spouse but still felt the need to shake me down for another $100. Cheap business practices and rude staff. Now they've lost 2 patients because we will not be going back. Go somewhere else if you can. read more

I've been going to this practice for about 4-5 years now at the Simi office e and always had early day appointments with their NP Ashley, and today I had the pleasure of meeting Dr Rubenstein himself. I felt very heard . He understood my physical conditions and medical conditions thoroughly , diagnosed and executed a treatment plan after examination. I am grateful for this wonderful practice , the staff in both offices are very competent accommodating and caring . This is a practice you can trust with your health. Thank you Dr Rubinstein for making a miserable situation into a bearable treatment plan . read more

Just wanted to say how amazing my visit at Golden State Dermatology was from the minute I walked in the ladies in the front ( Julie ) took such good care of me and Eric always does a fabulous job no matter what it is that I'm there for ... I'd say I made three trips in the past six months and so happy with all of my results. A big thank you to Golden State Dermatology for everything. read more

This place is great, the front desk workers are kind and on top of their work. I usually see Dr. Rubinstein but today I saw Eric and I was not disappointed, he was very kind and informative. He was able to answer all my questions and concerns. I would definitely recommend this place they accept most PPO plans. read more

Going to Dr Rubinstein's was great, he knows his lasers and has personally tried them all. His office has a comfortable vibe with many rooms and an upstairs mainly for lasers. My husband and I decided to do the Total FX C02 laser, which gives you the deepest collagen rejuvenation. I've priced other places and their priced was very reasonable compared to other docs in Beverly Hills. Eric the laser tech guru was great, after and hour of numbing and a couple chill pills (don't drive home fellas) my session began. It really didn't hurt too bad (I've had Morphias micro needling and it hurt less than that) until he got to my eyelids. (yes he does your eyelids) I opted to get my neck done as well which was an extra $900. After about 50 minutes I was done. The recovery for me was 6 days, my husband took longer 9 days. Everyone is different but they say after about 7 days you're peeled and somewhat presentable. The time home wasn't too bad. No sun for the recovery and sunscreen afterwards. It's been a month and my skin looks great. I'm really glad I got my neck done too, it did take a little longer to heal which Eric told me before he did it. I highly recommend Dr Rubinstein and Eric my next appointment is wednesday and I'm looking forward to having some after pictures taken. read more

Gene and Eric are amazing. Gene is an amazingly talented Derm and Eric, who's a PA, is incredibly smart and fun to hang with - I actually thought he was a Derm and not a PA at first. I look forward to my visits. I previously left a 2 star review due to one unfriendly staff member but wanted to leave this 5 star review as to not short change the rest of the amazing , friendly and patient staff. They're great! read more

You're in good hands with Studio City Dermatology. I have been going to this office for years for both medical and beauty treatments. I have full confidence I am in the best hands in the SFV. Jessica is AMAZING. She is very professional, thorough and knowledgeable. When I was done breastfeeding, I told her it's MY TURN. She put me on an skin regimen which completely resolved my years of frustration fighting rosacea. I did a series of 3 IPLs, prescribed a topical and Rx. Jessica knows the tricks to fix your skin concerns and FAST. I love receiving compliments from my friends and family. I feel good and the results are evident. I also trust Jessica with administering Jeuveau. I look natural yet a better version of myself. Jessica will deliver the results you want. I cannot recommend Jessica enough for both your medical and beauty needs. She's top notch! read more

I came to this office for 10 years for dermatology needs. They are one of the few places who could accurately handle my cystic acne. They helped with a variety of other issues which sprung up and I never had an issue getting an appointment. Dr. Kramer And Dr Rubinstein were both very friendly. The new team working in the front desk staff needs a little bit of work, their apathetic attitude and inability to clearly answer billing questions is problematic, at best. I was just told one thing over the phone only to go to their location and be told the opposite. If they had just apologized for the miscommunication, all good - but the attitude I received in response has me looking for another doctor. read more

I have been getting filler for about seven years now. I've used multiple facilities and multiple people to do them. Heidi typically does my laser, so this time I booked her for lip filler and Botox. Ohmigosh! She is the absolute best. I have lupus and usually bruise and often times have a terrible reaction to lip filler. I had zero bruising, zero pain, zero swelling and inflammation. To be quite honest, I am in shock at how absolutely amazing she is at Injections. I'm in the process of making an out-of-state move, and I will be back for treatments from Heidi, she is that phenomenal. If you are on the fence or sensitive to Injections like me or have an autoimmune condition, you are in safe hands with her. Heidi is an absolute dream. read more

Great office. Lisette at the front desk is so professional, friendly, caring and helpful. She explained the whole process to me start to finish and even got me an appointment to accomodate my busy schedule. Eric was super experienced with the Pico Laser and Q switch. He put my mind at ease and did an amazing job! Highly reccomend. read more

Very unprofessional behavior of Dr.Gene Rubinstein would not recommend he made my young daughter cry.

Jessica Kramer PA is an outstanding provider at Studio City Dermatology. She is professional, knowledgeable and high energy. She is an outstanding injector and is an expert with laser treatments. I highly recommend her if you are looking for visible results and a skin care regime to maintain them read more

Loved this office! I had been looking for a good derm for the longest time! A friend of mine recommended this office and so I scheduled an appointment. It is super easy to find (right behind CVS) and has its own parking. The office is very clean and everyone is extremely nice! I got there early and was admitted fairly quickly. I saw Dr. Hybashy, who was incredible. She and Gloria were incredibly kind and knowledgeable. Dr. Hybashy did a mole analysis and removal for me, which was very easy and quick. She gave me the attention I needed and was patient with my questions and informative as to how to proceed. Couldn't be happier! Highly recommend. read more

Love Dr. R - he has a great personality, but he is also super smart so you know you're in good hands. Sometimes there is a little attitude from the prescribing nurse but he's worth it. read more

Very satisfied with my very first (ever) visit to a dermatologist!!! Dr. Rubenstein was awesome, and Emily as well. Made me feel comfortable. I highly recommend. read more

Want to share my story and say that the clinic was there for me since day 1 by the text messages even before I was a patient, whatever I needed, helped and was really helpful with everything, Dr Rubinstein very professional and down to earth, thank you for your support highly recommend! read more

In and out , great office. Really friendly nice and clean. Came in got my mole removed , pain less the PA was great. I am really happy on the service. It was really fast. Really nice nice office and the rooms. Good example on what an medical office should be like. The staff was really great also and friendly. Thank you Dr. RUBINSTEIN office. They also give you a care package to keep your wound clean read more

Gene Rubinstein, MD, FAAD - Dermatologists Near Me - Studio City, California

I really like this place. I went years ago and they treated me for a basal cell carcinoma, Eric Lavoto is fantastic. I stopped going because I had Kaiser for 8years, I left Kaiser because I wasn't happy with my fair skin and not being seen by a dermatologist, no matter how many times I asked - my doctor said I didn't need a specialist. I went back to a PPO and called and booked an appointment with Studio City office, I have been seeing Eric again and he listens and has improved my skin look with his suggestions. I feel confident with his exams that cancer will be detected, which is by far my biggest relief. I am not worried now and much happier and that is amazing! read more

I'm not sure where to begin. This place is a complete wreck. First and foremost, the staff is terrible. It makes no difference whether you call or reach out. The employees are unbothered. The pricing is completely absurd and a farce. However, if I saw the outcomes, I wouldn't mind paying the price. Customer service is atrocious, pricing is fictitious, and there are no results. They're only in it for the money, basically a SCAM. read more

After over a year and a half of having injections under my eyes by Dr. Rubinstein, the puffiness & the lump did not go away. I consulted with a plastic surgeon specializing in upper & lower eye lids. He suggested that I choose the conservative way which is do not do anymore injections under my under eyes. Eventually the puffiness and liquid injected will dissolve (some day). The other awful thing is that no one apologized to me, no one refunded my money no one called to check on me. The nurse admitted to me that it happens to many patients and that it happened to her too w/ her lips injections... I would not suggest this doctor to anyone for fillers. in my opinion a talented doctor knows that the under eye area is extremely sensitive and requires extra skills. I should have re searched better and go to a eye plastic surgeon that specialize in eyes area only. I look ugly and feel ugly hopefully some day it will disappear. People do a big re search on who you use to work on your face. read more

As much as I appreciate Dr. Rubinstein and think he is one of the best doctors I know, I was astonished when I spoke to a nurse named KARINA in his office about a simple prescription refill. I have not spoken to someone whose voice was this aggressive and whose explanations of why she could not help were done in such a rude manner. I'm sorry to say I've never experienced this level of aggressiveness before in anyone who works for Dr. Gene Rubinstein. I've been a patient of his for ten years. it's infuriating and I hope KARINA gets a little nicer or goes away. read more

The Dr. removed a cyst from my lower body. His work removed the cyst promptly and he did so with as little pain to me as possible. I highly recommend him if you need anything similar done. read more

Called to make appointment. Was in conversation with Lizeth. Asked the price for V beam laser for capillaries for full face she said $350. One I arranged the appointment she said the price is $450. I remind her that she already said the price is $350. (dr pls look in too this they might want to charge your clients to get extra money from the side) So once I am done with appointments I asked if the same doctor can look in to my skin for acnes and let me know what should I do. Her answer word by word. The consultation will be $200 and for laser it's extra fee. I asked why did you assume I need laser without even having any medical degree or seeing my skin condition?? She said you wanted to do v beam laser. I asked her why she is confusing the conversations? I asked her can I use the consultation fee towards the procedure I am going to be advised to do for acnes. She said , presenting you word by word " you have to pay $220 for that and extra for laser ... God help her to be better ‍ I asked her if i can speak to someone else. She was smirking and placed me on brief hold. I called again after 20 min waiting to cancel my appointment because of her. But seems like she doesn't feel ok. Please let her go. She is not professional and ruining your business . I have to call again tomorrow to cancel my appointment. Received call same day from a different receptionist. She explained me that $350 is full face , $450 is full face and neck. Simple and easy! Also there is a different consultations, medical $220, and cosmetic $200. I don't understand why they keep a receptionist who is unable to explain their pricing and not only upsetting their customers also smirking and arguing on the phone when customer doesn't understand or confused from non sense ... still canceled my appointment. read more

I've been under the care of Dr. Rubinstein for the past 2 years, and I can confidently say he has been excellent. His bedside manner is very impressive, and he is personable, which I truly value in a healthcare professional. As a medical professional dealing with elective procedures and demanding patients myself, I understand the challenges involved, and I have been thoroughly satisfied with Dr. Rubinstein's expertise and care. read more

This review is for Jessica, PA. She is the best! She diagnosed my skin condition after another dermatologist misdiagnosed me and made the issue worse with the incorrect meds. She's my go to for Botox and anything skin related. Love her and I recommend her to everyone! read more

Dr. Rubenstein is great. The nurses are great. The facility is beautiful and clean. However, the receptionist for the office is an absolute snooty, rude, horrendous person who does not return voicemails, and does not give high quality service. I have seriously considered stopping visiting this doctor because of the receptionist at their Laurel Canyon offices. She is an absolute monster, doesn't do her job, and I hate Dealing with her every time I go. read more

I come to see PA Eric Lovato for my treatments! He is absolutely amazing! He has such a gentle touch and is the perfect injector! He makes every appointment enjoyable and I always leave my appointments extremely happy and satisfied with the results of his work! read more

I've been going here since June 2020. My skin couldn't look better, thanks to Jessica! She always takes her time with me and listens to my concerns. She then offers guidance on possible solutions outside of just creams/meds but also what foods I'm eating, lifestyle, etc. I feel so welcomed by her and her team! I highly recommend her! read more

Dr. Rubinstein is one of the most knowledgeable doctors you could encounter. He has a deep knowledge of everything derm related and even outside of derm. He cares a lot about each of his patients and really takes his time getting to know you and your goals. we are blessed to have such an amazing doctor in the area! read more

This was my favorite place to hangout during the pandemic!! The staff was always welcoming and super friendly. I was also VERY satisfied with the results of all of my procedures. JESSICA is your go-to & I highly recommend her. She is helping me achieve all of my skin care goals. Her expertise is unparalleled and she is very skilled. I wanted to achieve a natural & refreshed look and she pointed me on the right path. She put me at ease and after my first procedure I knew how lucky I was to be in her care. Trust me, she will work magic for you!! Lauren is also a delight too and love chatting with her during all of my visits. I highly recommend this office. I had great experiences with Dr Rubenstein as well, he is a friendly and also an expert. You cant go wrong with a visit here! read more

Been going on and off for a few years, and think I'll stay OFF now. My experience is that other doctors care more that their patients are happy. The past 2 times ( and over $1000 each time) I get bumps and dents under my eyes. I go back, and he touch around the area, but nothing changes. WTF? I'm over being ripped off. read more

I am a 54 year old woman and started seeing Dr. Rubinstein back in 2005. Just been seeing him again because I moved out of California the last few years and knew when I got back had to look him up and see if he could salvage my 54 year old face before going to a face-lift that is way out of my budget at least for another 2p years. Well, the Doctor used Botox and Voluma along my jawline and a little filler in the lips and I am very pleased. Just happened 4 days ago and even though I am still a little swollen I have been getting compliments on how I look. I had a neighbor tell me today that I looked really good so I told her I had some minor touch ups and she was shocked that it wasn't overdone like some fillers in the face and that pillowy look. I must say Dr. Rubenstein has as a meticulous eye and a precise technique in not overdoing anything but making you look refreshed and the best you can for your age. read more

This review is about PA Simona and the review is a little overdue. I went in right before Thanksgiving for a Melanage peel. I was a bit nervous to go in during covid and also because the peel isn't cheap. The office is super clean upon arrival and every patient is asked to go wash their hands before signing in. I was the only patient in the waiting area and all staff wear masks and proper protective equipment. I was scanned for my temperature and taken back to the exam room. Simona came in explained every step of the process to me and what the after care would be like. She applied aquaphore to areas of my face that needed to be avoided and than applied two different peels. My face looked super yellow and she explained I had to wash it off 8 hours later. She explained that my face would peel for about a week. I'm now almost two months post and I'm super thrilled with how smooth and radiant my skin looks. My skin started looking great 1.5 weeks later. Although this peel has some down time, I honestly cannot wait to do it again! So worth the money! read more

Gene Rubinstein, MD, FAAD - One month post peel, no make up no filters loving my skin! - Dermatologists Near Me - Studio City, California

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+5 years !! +21 treatments !! Thousands of dollars spent... RESULT: Still left with about 20% of my tattoo showing on my upper arm. BONUS: Rita Rubinstein who randomly comes out of the woodwork to let me know I should still pay for a visit of more than a year ago. Quite audacious knowing that I've already paid more than DOUBLE of what they initially quoted me HALF A DECADE AGO in 2017 (!!!) During the first years of my Picosure tattoo removal treatment, I actually recommended several people to go there. Eric Lovato has been nothing short but wonderful. That said, the negative reviews about the front desk management and Rita are unfortunately entirely true. This place has been gradually getting worse, and worse, and worse. Just the fact that they come and ask me for a few hundred dollars, 1 year after the fact, speaks volumes on how this place is run. I hope Eric finds a different, better, home for his skills. As of now, I've tried to find another dermatologist to help me finalize my removal but for most places I'm too far into my treatment to take me on as a new patient. So here I am, stuck. I wish I had never put my trust in Rubinstein Dermatology for a procedure that should leave someone feeling much better, not worse. read more

Dr Rubinstein is a wonderful MD. Originally came to him with a psoriasis problem and he also treated a precancerous spot. He is an expert in his field, a gifted md, so knowledgeable and passionate about his craft. It's refreshing. I feel comfortable enough to ask him questions about different treatments and don't feel he's trying to 'up sell me'. It's a regular knowledgeable conversation with an expert MD. I've had IPL for my sun spots and after 2treatments have been so satisfied. As I think about anti-aging treatments, Dr Rubinstein is the first person I'll reach out to. I trust him completely. read more

The entire staff is professional thoughtful and knowledgeable. We've seen many of Dr Gene's team and special highlights are Dr Jessica and Dr Erick. Dr Jessica is a master at explaining the basics to advanced procedures and plans! Thank you for your excellent service. read more

Pretty upset with my service here. When I came into the office, dr Rubinstein came into my room and was out in about a minute. He didn't really examine my concerns on my body thoroughly- He just quickly looked and said oh yeah this Is so and so and prescribed me medication that didn't work. Weeks went by and I wasn't noticing any results in the issues I had come to the office with. I called and expressed my concerns, the receptionist offered me to come and see another doctor, yet I would have to pay another co pay. I get it, but also I wasn't properly treated for what I came in for the first time, so I asked her to see if there was any chance that they could wave that one time and allow me to be seen by a different doctor. She said she needed to speak to her office manager and would call me back. No call back ... I called back a few times and the line would just say it was not in service. Pretty disappointing overall. read more

Dr. Jessica Kramer has completely transformed my skin. I've suffered from cystic acne on my chin for the past 5 years, but Jessica gave me my skin back. She knew what the issue was right away and within a couple months, my skin was totally clear. Along with healing my acne, she also gave me my first Botox injections last month. I couldn't be happier with the results! read more

Jessica Kramer is truly exceptional in her field. Thanks to her expertise and tailored treatments, my rosacea has completely cleared up. I'm so grateful for her care and highly recommend her to anyone seeking top-notch dermatological care! read more