I used this service to remove junk from my apartment when the lease expired. The service was quick…read moreand efficient, and all items, which included a dining room table and chairs, two couches, and various other smaller items, were removed from my apartment without issue. The "full load" option ($625) on their website was plenty of space for the junk removed. I should note however, that because my apartment was a 5th floor walk up, an extra fee of $35 an hour, per mover, was assessed. Ultimately, I only paid the $625 plus tax, as I believe my junk was below the amount of a "full load." Regardless, I did not ask questions and got an even better deal than I expected.
I only have two complaints. First, I booked the junk removal service for 8am on the day of my move, as the company's website suggested that such a time was available. The day before, I was advised that time was actually booked and the movers could only come towards the end of the day (during which I had a pre-existing obligation). Luckily, we were able to figure it out and the company worked with me and my schedule to effectuate an easy junk removal, but in other instances where someone might not have as much flexibility in their schedule, I can see how these last minute changes can present serious problems.
Second, the movers were quite rough removing the items from the apartment. I understand that they're junkers, and that my building did not require a certificate of insurance from them, but that does not give carte blanche authority to remove the junk as expeditiously as possible. Between slamming certain objects against the wall, or dragging others on the sidewalk so as to leave damage on the sidewalk, it seemed they were just a touch rough with regard to the building itself.
Regardless of the above, I'd likely use Remove My Junk again, as they were able to get the job done for a reasonable price on the day I needed it done. Just make sure that if you're in a nicer building that they provide a certificate of insurance. You don't want to lose your deposit.