It was so easy and convenient to book online. It was my first time there and they took me right…read moreaway and reassured that the pain would be minimal and WOWWW! The best wax I've ever gotten. I've done chocolate waxing, sugar waxing, etc but I love their wax! I also really loved my waxer Flo, she made me forget I was even getting a wax haha. It was quick and honestly painless. You must check them out. I also love that I was able to tip using venmo, very very convenient. Will definitely be back!

I read great reviews about this place on Yelp and decided to try it for a wax instead of another…read moreoption down the street. I was really happy with my choice. I arrived a few minutes late and the woman who helped me was still so friendly, and I was in and out within 10-15 minutes. She did a terrific job at making me feel comfortable and welcome, and the wax hurt way less than other places I've been. When I mentioned this to her, she said they use a product designed for sensitive skin. Whatever it was, I could actually tell the difference!

Amy is amazing at what she does 10/10 recommend. I go to her for brazilian waxes. As a bigger girl…read moreits always nerve wracking letting someone near your vajayjay but amy is so nice and comfortable to be around. I never leave an appointment feeling disappointed!

From the owner: Bare Beauty By Amy offers a variety of facial and waxing services to help you look and feel your…read morebest. As an experienced esthetician we use high-quality products and techniques to provide a relaxing and rejuvenating experience. Book your appointment today and experience the difference!

My experience with the salon in Madison has been amazing. I chose them for my first waxing, as I…read morehad waited until my mid 50s to experience waxing. I was nervous and was met with the most compassionate, kind and loving people ever. They were professional and kind and put me at ease. This is not just a salon, but a group of individuals who care about everyone and I have been going to them for services for several years. I am so grateful for the care and commitment that they show. Arum and Kathy are like family for me now and I will always be grateful to them. I believe that everyone who walks through their door will feel similarly. Thank you and blessings, Diane

I had an all around great experience at Waxing The City from the moment I stepped in the door. The…read morereceptionist was very warm and welcoming. I only waited about 5 minutes before my waxer came to get me which was great since I was a bit early too. I saw Kathy for a brow shaping and she really did a fantastic job. She actually listened to what I wanted (unlike one of their big name competitors, who I've been sporadically going to over the past few years due to being roped into their wax pass). Speaking of, I love that there's no one breathing down your neck to buy a package, buy add on products, etc. I will definitely be coming back to see Kathy!!!

Got my acrylic fill-in done today by Jessica. She shaped my nails beautifully as I didn't want them…read moretoo long but wanted a more updated shape to my usual squoval nails. She used a gel color and then applied chrome dusting over the nail for a seamless chrome sheen. I love my nails and Jessica is great technician and is such a sweet lady. Looking forward to trying their marble design some time soon.

This was my second time at LV. The first time was great. This time I didn't have a reservation but…read morethey didn't say it was going to be a problem. Took my polish off and then got my nails ready. Then they stopped and told me to go to the pedicure chair where I waited for 1/2 hour. Finally they did my pedicure by a girl with an attitude. When pedicure was done, I sat there for 20 more minutes with no one offering to do. The same girl with the attitude did my nails and was clearly not happy about it. Then they charged $10 extra for doing something I didn't ask for. All in all my nails took over 2 hours and my pedicure chipped on the way home. NOT GOING BACK.

Great hydrofacial I will be back for sure. Prices are reasonable and the ambiance is niceread more

We went to the Urban Muse for my coworkers birthday and it was absolutely perfect. The ladies at…read morethe front desk had amazing hospitality and they greeted us with a smile and a warm welcome. I got the hot stone massage and it was just what I needed. I chose to add the lavender scent to my massage and it enhanced the massage and my relaxation even more. My other two coworkers got facials, one was the Purity Facial and the person got the hydrofacial. Both of them raved about how amazing their services were and how great and knowledgeable the estheticians were. After the services we were able to shop around their amazing gift shop perfect for the holidays as they have so many things for everyone. To top it all the lovely ladies at the desk gave my coworker a birthday cupcake making her feel even more special. Definitely will be coming back and I highly recommend this spa to anyone!!!

I recently had a massage with Diane and can confidently say she is the absolute best masseuse I…read morehave ever been to--and I have visited high-end spas all over the world. Her expertise is truly unmatched. Diane was incredibly attentive, maintained the perfect pressure (right off the bat!), and was a pleasure to talk to. Crucially, she recommended additions that made a meaningful, impactful change to my body. I was in a lot of pain prior to the massage, and I left the facility feeling utterly amazing and restored. The facility itself greatly contributed to the experience. The overall environment is very calming. The locker rooms are very nice, and I appreciate that a shower is available. The waiting room is a wonderful, thoughtful touch; the combination of tea, a heated shoulder wrap, and coloring books is a perfect way to relax before the service starts. Overall, this was an unforgettable, five-star experience driven by Diane's incredible skill. Highly recommended!

Everyone was super friendly and my masseuse, Diane was great! She actually listened to what I…read moreneeded and delivered.

Every experience I have had at Luciana Skin Care has been great! Such a nice and friendly…read moreenvironment where I always feel welcome and comfortable.

Highly recommend! Every experience at Luciana Skin Care is…read morefabulous! I schedule with Bozena for facials and both Lisa as well as Irene for massages. The atmosphere is relaxing, clean, and they are professional and excellent!

My friend and I went for spray tans here. There was a literal child behind the reception desk, a…read moreyoung boy (I'm not joking; I don't know where the adults were). Needless to say, he couldn't find our appointments. He managed to squeeze us in, apparently by giving us some other woman's timeslot bc she showed up pitching a fit during our sprays. We asked where to go for the service. And instead of going behind reception to the salon rooms, we were sent back out the door to the salon, up a few flights of stairs inside an old apartment building. When we got to the piles of black garbage bags stacked in the hallway, the door to the spray room was to the right. There's a tiny, shabby waiting room, if you can call it that, and a janky storage room/janitor closet. Plus, the woman getting sprayed had left her stuff all over the one chair, open handbag and everything. The tan itself didn't really look like much, except on my face, which was really dark. But everywhere else you couldn't really notice it. So, nope. Would not recommend. PS: If this review convinces you to go here, be prepared to get totally nay-nay except for disposable paper undies.

I was SUPER impressed with Rosana (the owner, but also a wax specialist herself) on our second trip…read moreback to Girl from Ipanema Spa. Not only was she super personable, but she also really cared about making sure my eyebrows were moving in the direction I was trying to go. She took the time to talk through different shapes with me -- it turns out I like the straight shape look -- and showed me how I could get there with a growth encouragement product at home. Rosana showed such incredible expertise too, drawing out the symmetrical lines I should strive for to achieve the look I wanted. I absolutely appreciated the time she took to make my appointment successful. They have good covid measures in place too right now, with a temperature check at the door, a big jug of hand sanitizer on the front desk, and masks required all around. I'd be happy to go back to see Rosana again.

If I could leave 20 stars I would. Impeccable customer service, the service was great totally…read morerecommending to everyone I know, & the location is so nice, clean & modern.

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!