I have already listed what the issues are. If service had been done there was a financial value…read more BUT...... the quality of actual customer service was awful. They are shady in their service advice . I believe dishonest, and try to sell you on un needed service. Absolutely will not recommend to my worst enemy

I had a pair of ladies shoes that needed a broken strap fixed and add two whole cause the ankle…read moredidn't fit tight enough and Lou's fix for me one very happy customer I will return. Also, his wife makes aprons with NFL sports teams great quality workmanship. Have a nice day. And, the value was very nice. The value was affordable too.

Jen was incredibly knowledgeable and really helpful in answering the litany of questions I had…read moreabout getting my boots repaired, weather or not it was worth it, and what to look for in a new pair of boots. She didn't upsell me on anything, in fact she told me I'm better off doing minor repairs myself on my current boots and looking for a new pair sometime in the future. I wish I was in a position to buy a new pair right now, I would gladly give my money to J & M. Highly recommend!

Jen was really helpful and nice not only over the phone but once I got to the store. Went in for…read moreboot repair, definitely recommend

Preston's is Old School Chico all the way....such a wonderful experience from a true and friendly…read moreexpert....! He made me some watch straps out of my daughter's old leather backpack and I will always come back for any other leather related job!

Preston is one of Chico's coolest dudes, a real artist and a truly unique character! Rebuilt my…read moreBirkenstocks multiple times and they always look like new. Go pay him a visit.

Great job. Good attitude. Good service. Had some boots repaired, belts shortened. Nice little shop.read more

Been bringing my boots here for years. Great prices great service very friendly. Hard to find good…read morequality repair anymore.

The son of that business is extremely rude. He needs a bit of a tune up with his customer service…read more I simply brought back some thrifted shoes I paid to have re glued because they missed a few spots. It happens I was kind and showed him my receipt and he said they don't do warranties on glued thrifted shoes. He did re do them but told me what I had paid on my receipt would have never been charged. He mentioned he didn't recognize the job. I am done using them. It isn't the 1st time dealing with his lack of courtesy. The guy needs a serious change in attitude

A Red Bluff institution, Dave's Boots is a family owned and operated one stop shop for everything…read morefrom custom made perfect boots to shoelaces. Expert Cobbler on sight too. Everything I have purchased here has lasted me years, a rare find in today's times. If you are in town, walk in and you will see what I mean.

I had an expensive pair of leather slippers. The sole was coming loose (unstitched) around part of…read morethe slipper(s) and I took it to Pat. I've used this business in the past with excellent results. I had the same experience this time. There is no other business in Chico that I would trust to repair shoes, boots, slippers, etc. Pat is an old school craftsman. I've seen other reviews who said he "didn't do what I wanted" but I've found that, as long as you clearly state what you want done, that is what you will get. Each time I've use his services he talked with me about what I specifically wanted done and then gave me the options. I've chosen what I considered the best options (not necessarily the cheapest options) and have been extremely satisfied with the results and the price.

Gave them an expensive pair of boots with a unique color that were so scuffed that the color was…read morecompletely gone. Another shoe repair place shined them up with an oil-based cleaner, which made the problem worse. David worked on them until they looked great. It was a ton of extra work, but they never changed my original quote, and I'm really happy with the outcome!

Shoe repair is a dying art and you won't find many active cobblers at their trade any more. As it…read morehas become much easier to throw away and buy a newer pair of shoes than simply repair quality ones, their work has become rarer and rarer. I used Nevada City Shoe Repair both for cleaning and polishing of a pair of my Ecco dress loafers as well as heel repair. They were able to place some shoe nails in the sole, thus saving the shoes from complete loss and giving me more more years out of them. I don't believe the physical store location is still in existence, having converted to a mobile repair van after the onset of COVID. Great work from a very nice owner, I highly recommend Nevada City Shoe Repair's work and their commitment to quality craftsmanship. Excellent.

I love the high quality work that Nevada city shoe repair does when I need my shoes or boots…read morerepaired. Also they do an amazing job repairing broken zippers & purse straps. I can always depend on Frank greeting me warmly and doing a 5 star repair within 1-3 days depending on what I need done.

This shoe repair place is very busy. If you're going to leave something there plan on it being…read morethere at least six weeks. The work is quality but I thought it was a bit pricey for what I had done

Poor communication, poor customer service and average, at best, work. Dropped off shoes 2/6/26;…read moreticket read-check back 3/13. After several text exchanges thru 5/9, I was finally informed I could pick up shoes 5/21. Four months to get rubber heals for $40.