The nice guy at Lou's shoe repair fixed the sandal on the spot. Very reasonable price. Highly…read morerecommend.

Lou does good work, just make sure you get a price of how much the job will coast before hand. I…read moreusually ask first, but last time I forgot to ask how much my shoe repair would coast. I was so shocked when I picked up my shoes and Lou told me the price. I, of course paid, but I could have bought a much better, brand new pair of shoes for what he charged me. I had never ever been charged so much for a repair before, so, always ask before he does the job as to not get a huge bill after he gets done.

She saw that my request would not take long and was able to get it done quickly so I co go on my…read morevacation and it turned out great. Highly recommend this place and I will definitely be back.

Jen was incredibly knowledgeable and really helpful in answering the litany of questions I had…read moreabout getting my boots repaired, weather or not it was worth it, and what to look for in a new pair of boots. She didn't upsell me on anything, in fact she told me I'm better off doing minor repairs myself on my current boots and looking for a new pair sometime in the future. I wish I was in a position to buy a new pair right now, I would gladly give my money to J & M. Highly recommend!

Preston is one of Chico's coolest dudes, a real artist and a truly unique character! Rebuilt my…read moreBirkenstocks multiple times and they always look like new. Go pay him a visit.

Preston's is Old School Chico all the way....such a wonderful experience from a true and friendly…read moreexpert....! He made me some watch straps out of my daughter's old leather backpack and I will always come back for any other leather related job!

Great job. Good attitude. Good service. Had some boots repaired, belts shortened. Nice little shop.read more

Been bringing my boots here for years. Great prices great service very friendly. Hard to find good…read morequality repair anymore.

What a find! It is hard to find real boot stores now days but this is a great one. I went in for…read moresome wild land fire boots and found the best selection in stock of any store I have ever been to. They had White's, Nick's, Kenetreks, Danners, Zamberlans, and Rockys in stock. I ended up buying a pair of White's because I was actually able to try them on and find the right size, which is hard to do with hand made boots. I also had a broken hook on my old boot that he was able to fix. Really nice knowledgeable guy. I will be back and will tell all my coworkers this is the place

The son of that business is extremely rude. He needs a bit of a tune up with his customer service…read more I simply brought back some thrifted shoes I paid to have re glued because they missed a few spots. It happens I was kind and showed him my receipt and he said they don't do warranties on glued thrifted shoes. He did re do them but told me what I had paid on my receipt would have never been charged. He mentioned he didn't recognize the job. I am done using them. It isn't the 1st time dealing with his lack of courtesy. The guy needs a serious change in attitude

I had an expensive pair of leather slippers. The sole was coming loose (unstitched) around part of…read morethe slipper(s) and I took it to Pat. I've used this business in the past with excellent results. I had the same experience this time. There is no other business in Chico that I would trust to repair shoes, boots, slippers, etc. Pat is an old school craftsman. I've seen other reviews who said he "didn't do what I wanted" but I've found that, as long as you clearly state what you want done, that is what you will get. Each time I've use his services he talked with me about what I specifically wanted done and then gave me the options. I've chosen what I considered the best options (not necessarily the cheapest options) and have been extremely satisfied with the results and the price.

Gave them an expensive pair of boots with a unique color that were so scuffed that the color was…read morecompletely gone. Another shoe repair place shined them up with an oil-based cleaner, which made the problem worse. David worked on them until they looked great. It was a ton of extra work, but they never changed my original quote, and I'm really happy with the outcome!

Shoe repair is a dying art and you won't find many active cobblers at their trade any more. As it…read morehas become much easier to throw away and buy a newer pair of shoes than simply repair quality ones, their work has become rarer and rarer. I used Nevada City Shoe Repair both for cleaning and polishing of a pair of my Ecco dress loafers as well as heel repair. They were able to place some shoe nails in the sole, thus saving the shoes from complete loss and giving me more more years out of them. I don't believe the physical store location is still in existence, having converted to a mobile repair van after the onset of COVID. Great work from a very nice owner, I highly recommend Nevada City Shoe Repair's work and their commitment to quality craftsmanship. Excellent.

I love the high quality work that Nevada city shoe repair does when I need my shoes or boots…read morerepaired. Also they do an amazing job repairing broken zippers & purse straps. I can always depend on Frank greeting me warmly and doing a 5 star repair within 1-3 days depending on what I need done.

2 stars because they did a good job on resoling a pair of boots for me once before…read more I dropped off a pair of sentimental Redwing boots to be re-soled 11 weeks ago. I was given a very vague timeline for completion. After about 6 weeks I began to attempt to reach out to them to get an estimated date of completion. I received 1 text back over that period saying that they would find the boots and give me a call. No call came. I made numerous trips to the shop (during their posted hours) to get an eta, but they had the store closed. They were open finally when I went Thursday. The owner stated that he does not check his messages, his girlfriend does, because he has hundreds of messages asking for completion dates and doesn't have time to return them. I was really frustrated and disappointed. He did commit to having them done within 7 additional weeks. At this point I took my boots home with me not wanting to do business with them. I can't get myself to spend money somewhere that is so horrible with customer service and takes over 4 months to put soles on boots. You can send them off to Redwing for the same money and get them done OEM in 4 weeks. Shops in Nevada City and Roseville were less money and promised less than 2 weeks.

Fairly ... the owner may be a good shoe craftsman, yet his customer service is so "spotty" …read more.. depending on his MOOD(s), I guess. I dropped several pairs of shoes in to have heels resoled. THREE MONTHS later, I called yet another time and finally someone answered. I rushed over to get the shoes (a pair of knee-high leather boots, and clogs) and just three 'wearings' later, of the (great, expensive) boots, the heel sole came undone (hanging half-way off?!) while walking around Safeway. I almost fell-over! I limped to the cashiers, while a couple nice people offered to help and carry my basket of purchases. Getting out to my car was worse ... and I had to remove the boot so I could drive my car back home. I carried my grocery bags, in sock-feet, inside. Muttering.