I was very impressed with this place. I needed a CPAP mask and they had so many options and the…read morestaff was super helpful and knowledgeable. Thank you!!

Specifically called for a product before arriving. They were great upon entering, very nice and…read moreupbeat. Told the young man what & why I needed the product. He looked at me me said this is it. After getting home I mixed the two products together. Let it sit as needed before injecting. While waiting I proceeded to read the instructions to determine how to store it. It states that this product is not for intravenous use. Which is what I was told twice. The offered to refund their product price of $1.25 cents which is as great but I am out of luck on $50+ that was spent on the other product. So I am just out of luck. It good thing I hadn't taken the injection. Who knows what would have happened. The only positive is everyone was really nice at the store.

This was my first encounter with this facility. The building is pretty large. When I pulled up I…read morewas not sure what entrance to use as there were about 4 entrances all around the building. I was just given an address and suite number but no directions on how to get there. I walked in the wrong side. I had to walk all the way around, and I was not finding the suite. Luckily I ran into a woman who asked me if I needed help. She directed me to where I needed to go. Once at the medical supply I was greeted by a nice office manager who set me up with my equipment. The process was simple and easy. It was all explained and I was able to leave with no issues.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

Got a call back from Sarah on Monday, Nov. 10, 2015. I tried to explain the nature of my call. She…read moreconsistently interrupted me. Told me I had tried every mask they had and the first one I had was the best. I tried to tell her I had not made any of the changes. That the supplier had arbitrarily changed my mask several times over the years. Sarah was rude, argumentative, condescending, and spoke to me in such a manner that I could hear her co-worker laughing in the background. She needs a lesson in customer service. I think I need to change suppliers. This is unacceptable. DON'T USE THIS BUSINESS if you want to be shown respect.

Years later the problems I had have not occurred anymore. Service is back to excellent levels. The…read morestaff is always friendly and go out of their way to ensure I'm in the know about any issues with my prescriptions. I drive out of my way to do business with this pharmacy in particular,

I'm so upset about changing the rating. I started taking a medication not quite 6 months ago…read more They told me they are out and won't be getting any of it back in due to backorder. My doctor still sends n the script to them then I have to transfer it. Last night I went to pick up a different prescription and the person who was behind me in line said hers is in the fridge and that she just loves that (medication name). I don't know why they would lie. I am a loyal customer and I am always appreciative. Why would they lie to me multiple times over 6 months? Now I don't trust them to have my best interest in mind when filling my prescriptions since they feel comfortable lying to me about it. Especially when they know what has happened since I had to stop taking that particular medication.

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Hospital beds, oxygen, mobility, and full home setups delivered in hours across North Texas…read more Installed before the patient arrives home. Available 24/7 for urgent discharges, hotel recovery stays, and emergency medical needs

I was recently in Texas last month and I needed a pharmacy quickly. I was staying in local hotels…read moredown the street and I decided to go to Bowen Pharmacy. It was a small, quaint pharmacy, but they had the service of a huge, top tier name brand pharmacy. The customer service was A1, the professionalism was second to none. They were simply amazing. They recommended the medication that they thought would help me and they also catered to my niece by offering her candy and water free of charge. They were simply amazing!! If I lived in this area, this would be my pharmacy of choice for whatever pharmaceutical needs that my family and I would ever need. I HIGHLY RECOMMED this pharmacy to anyone in the area. The atmosphere in there was Blessed!!!

So many wonderful things to say about this family owned business. We came here to get our COVID…read morevaccinations. First of all the pharmacy smells amazing and the family running it is accommodating and ensures that you are comfortable. Such a lovely place!