Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

Expeditious and on time when when they said they would have it repaired. I'm truly grateful for the…read moredua dynamic duo of perfect screen.

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

Very good customer service fixed my sons sound for his tablet cheap highly recommend.read more

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Terrible! Man says he replaced the screen but it didn't work with touch like 30 seconds after…read moreleaving the store and getting into my my car. Didn't even leave the parking lot and when I went back in he tried to upsell me another screen. When I insisted that he make good on the purchased screen he went in the back put the OLD SCREEN BACK ON AND SAYS I'M NOT FIXING YOUR PHONE. Now my phone won't even turn on. DO NOT GO TO THIS STORE.

Wow, just Wow! I was on a business trip and dropped my…read moreiPhone 7, shattering the screen to the point of it being unusable (first time I ever broke a screen!) I wasn't sure what to do. My customer told me about EZ and how he helped her and her boyfriend. I was shocked that I had a new screen in 15 minutes and the price was EXTREMELY reasonable!!! This place rocks!!!

terrible customer service..i called to inquire about pricing, and he got upset and hung up on me…read morebecause I asked how much to clean out my charger port and said "do it yourself"...I'm actually astonished and shocked I've been here multiple times without issue with perfect service & THE SAME SERVICE....idk whats changed but I, right now I donor recommend. save your patience.

Scammed me out of $150 for a broken phone and now they aren't returning calls. DON'T BUT FROM HERE!read more

From the owner: Our professionally trained experts provide fast mobile and affordable services. With friendly…read moreservice guaranteed results. 1000s of 5 Star Reviews

From the time I walked in I immediately felt comfortable and Moose who assisted me was A1 in my…read morebook. He cared about my problem and made me assured that if my phone could be fixed, than he would fix it "AND HE DID" I was updated on everything from start to finish and can't say enough about how fantastic the service was. I phone had went black and I could get nothing, not even a charge. Before the day was over, my phone was WORKING AGAIN I spoke with Jessica on the phone who made me an appointment right away, I promise you will be totally satisfied with ReConnox on North Tryon in Charlotte If you need your device fixed or anything else, if maybe you're looking for a another phone but don't have crazy money to spend. If you want to deal with Real People who definitely care and will try their best to help you than CHECK THEM OUT "I DID AND WOULD GO BACK ANYTIME, THANKS SOOOO MUCH JESSICA AND THANK YOU MOOSE", your made me feel welcome, your fixed my phone when I thought it was pretty much done. I would definitely send anyone to your and definitely won't forget how your made my day, shit your made my whole damn year Vivian Thanks for making me feel like family and for making me a Believer. "" I'VE GOT MY PHONE BACK IN ONE DAY AND IT'S WORKING PERFECTLY

I recently had a family member take my iPhone 14 in for a broken screen & less than a week later I…read morewas already having issues. Had to take it somewhere else down the street and they told me screws and parts were MISSING! I had to PAY AGAIN just to fix what ReConnex messed up. Y'all better take your phone anywhere else but here!

I was in the store for an hour and some change due to the amount of different items in store. I was…read morealso thinking about whether or not to buy a used phone while looking at other items as well. the main item I was set on was a MacBook charger and we found out it was the wrong one. After that I was interested in buying a pair of Beats Solo 4 headphones, I was told they were original so we go to checkout just for me to see Chinese lettering on the box. The explanation then turns into me being told the beats are bought from the wholesale but they are original. The price listed before a small discount was 125 which if they are actually legit is a great deal as Best Buy sells a brand new pair for 150. After realizing they aren't right, I decide I was going to buy a few colognes and a bracelet, as I was looking for a bracelet I get kicked out. I understand I was in there for a while, but I was not hostile, I was genuinely looking to buy a few things. And to kick me out when I say I am going to buy something is wrong. when you have hundreds of different items for sale, as a business you should understand if it takes a good while to decide on stuff. on top of that, so many of the items in store do not even have prices so of course you will feel bothered with price inquiries. I wouldn't recommend anyone go here.

From the owner: At Prime Outlet & Electronics, we work hard to offer quality services and electronics at affordable…read moreprices. We repair, sell, and buy cell phones, laptops, earbuds, smartwatches, game consoles, and more. Call us: 704-781-8774

Came here after spilling a drink on my phone (as a precaution)- they were very kind and honest,…read moreeducating me about the strength of iPhones' water resistance and cleaning it off free of charge to ease my concerns-- thank you Ofixit!!

The battery on my Google Pixel 4 expanded to the point that the phone wasn't fitting in the case…read more I'm not ready to ditch the phone so after some quick Googling where I learned that this is a known issue but the warranty is only on the Pixel 4 XL, I headed to OFixit. Mohammed was able to diagnose the problem and said that he would need to order the battery. I paid a deposit and came back a week later and the battery had arrived. An hour or so later, it was installed and ready to go. I'm pleased with the service and would use this again for a phone repair! [Review 17202 overall - 3275 in North Carolina - 719 of 2022.]