I live much of the year in Mexico and I occasionally need a rental car. I've completely given up on the "major brand" car rental companies. Those universally present two problems: 1) You never know what it will *actually* cost because there are always "surprises" (additional charges, different vehicles than reserved, you name it...) at pick-up, and 2) You never know what surprises will be in store when you return the car. (Claims of "new" damage, claims of missing equipment, etc...) Usually at extra expense. I've tried a handful of the Majors and each time I've been frustrated (at best) and cheated (at worst). Gecko Rent a Car is like a fresh sea breeze. They're locally owned and operated. They're friendly, competent, and -- most important -- They say what they mean and they mean what they say. Their cars are all late-model, good condition, and spotlessly clean. But the most attractive aspect is their "This is what it costs" pricing. It's all-inclusive: Unlimited mileage, full coverage insurance, liability insurance. What they say is what you pay. It's refreshing, to say the least. I love these guys and I highly recommend them if you're in the Bucerias / Puerto Vallarta corner of the world. read more

I would of given this service a lower rating if I could. Be aware as they are scammers, we rented a truck paid additional funds for reducing excess. only to be told when putting in a claim we are liable for all damages as there is a clause somewhere in there online agreement that if your reversing you are not covered. the other excuse they tried to use was that the other vehicle was stationed so excludes cover. Disgraceful conduct and unlawful and unethical conduct read more

Don't be fooled by the name! This is a reputable rental agency that offers service that is far better than well known international brands. The vehicle I received was clean and ready to go. Upon return the manager offered me a free ride back to my hotel in Nuevo Vallarta. Highly recommend read more

Excelente servicio muy amables y honestos eh rentando varias veces y siempre tengo un increíble servicio!!

A delightfully different experience from the same old companies. We had a very positive experience. Make the reservation in advance. They will pick you up at the airport and take you to their facility about 5 minutes away. It's not slick or fancy, but easy and worth it. They take the time to coach you up on the local rules of the road (pay attention folks!). read more

This place gave us an amazing hookup for a group of twelve at the last minute to go an hour north to Litibu Grill which is amazing. The van was clean, the transmission worked and there were zero issues with the car. No weird smell or problems at all. Thanks Gecko!!! read more

Gecko used to be the greatest but since their recent change of ownership, the level of customer service we've all come to love and count on has really suffered. Only Gil remains as the type of service provider Gecko built their business on. Right now the new owners relatives have taken over and they do not seem to understand why Gecko customers have returned again and again. I for one will have to recommend that my friends and Airbnb guests who travel to Jalisco and Nayarit go elsewhere for car rental services. It's so sad to see a good business become unfriendly and unprofessional. read more

I have rented from Gecko in January 2020 and 2021 in Bucerias two years in a row. Very smooth and easy to do business with. I will likely rent with them in the future when returning to the area. read more

My boyfriend and I had made a reservation with one of the big car rental places. That was a huge mistake! Very sketchy. We didn't move forward with the other company and called Gecko to see what they could do while we were still at the other place facilities. Gecko staff was very friendly and helpful since the first minute on the phone. They picked us up from the other place. The girls at the office showed us the different driving rules. They even helped us to download offline Google maps. They went above and beyond to make sure we would be safe and enjoy our vacation. The car was in great condition and very clean. Plus, the price is very honest. We highly recommend Gecko!!! read more

Rented a RAV-4, September 2022, still in the rainy season, plus a hurricane or two offshore. It was a good call! At our hotel-- The W Punta de Mita-- everyone without a car wished they had one. We made some friends and piled in the car. We had a great experience with Gecko. Fair pricing, no Gotcha moments. After the trip, only one charge, and it was exactly as promised. I would highly recommend them! read more

I absolutely agree with all the other 5 star reviews. The price they quote you actually, really does include all insurance and taxes, no bait and switch going on at Gecko. We worked with Gil, who speaks flawless English, answers his cell phone when you need him and when he found my husband's cell phone in our returned rental car, he called us and said he'd bring it to our hotel when he got off work. Best car rental company I've ever used in Mexico! read more

I have rented with Geico on four different occasions now and I have been blown away each time by how easy they are to work with and how reasonable the prices are. Every vehicle I have rented has been in excellent condition and they don't get crazy if there's a little scratch or ding when you return the car. This is Mexico, there's lots of sticks and branches and potholes and they understand that. They also have really great surfboards to rent! I will always rent from these guys when I'm here and I highly recommend you do too! read more

Gecko Rent a Car - White SUV rental Gecko, great ride to the surf beaches! - Car Rental Near Me - Bucerias, NAY

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I see from the 5-star rating that they don't really need this review, but I feel compelled given how absolutely HORRIBLE my experiences with other car rental agencies in Mexico have been (particularly the big names like Hertz) -- making this a complete and very refreshing outlier. The people at Gecko are not only highly ethical and comport themselves with the utmost fairness and integrity, they are great by every car rental agency standard. Of all the places throughout the world I've rented from, they are the quickest (so many places are so painfully slow with the process--the last thing you need after a long flight), most reasonably priced, and just overall friendliest. In connection with the latter I'm referring to an excellent, clear one minute tutorial on the rules of the road in Mexico and some advice on cool places to go outside of PV. I highly recommend this place. read more

The guys at Gecko are great! I've been renting here for years. It is absolutely the best car rental experience ever. Highly recommended.

This business is wonderful! It's easy to say when all goes smoothly. But I can say that even when life throws you a rock right into the wind shield. Yep, a rock chip just a little bigger than a quarter. Now I must say that Gecko is quite good at explaining the insurance and the deductible. So I knew I was responsible for this damage. I knew the deductible was 15,000 pesos ($882) usd) for the Toyota Hilux. Now I just replaced a wind shield on my ford truck back in the USA, so I knew it would be about $350 to $400 for a windshield. When I returned the truck I was expecting a 6,800 pesos charge. They had every right to that amount. The Gecko agent looked at it, called the shop manager over to look. In my life experience, anytime a shop manager looks at something, it was twice what I thought it would be. I braced myself as the Gecko rep said it would be 700 pesos ($41 usd) for the repair. The words of "that's it?" Slipped from my mouth. I firmed my stance as I was prepared to hear about some made up fee or service charge that I have grown accustomed to in the states. "Is 700 pesos okay?" The agent asked. I relaxed my tough guy stance, smiled and just said "Si". My point to this story is even when Gecko could have taken advantage of this gringo, they didn't. They kept to the high ground. Charged only what was fair. So yes, this business is wonderful!!! read more

We have rented a car from Geco for 1 week. Everything was perfect. The customer service was amazing. We have exchanged a few emails before the rental and all our questions were answered promptly. The whole experience was smooth; great communication before the rental, shuttle from and to the airport, good clean car and easy return. Highly recommended! read more

This place is WORTH THE HYPE. Probably the best car rental experience I've had anywhere. Lightning fast friendly private shuttle from the airport. The car was clean, new, and all ready to go. The staff were really friendly and walked us through quirks of driving in Mexico. The fee is the whole fee, no hidden charges or taxes or insurance. And the BEST part is that for the return you can bring the car back with less than a full tank, and someone from Gecko will hop in the car, drive you to the gas station where you can get gas, and then they will drive you to the airport and drop you off - all for free. Amazing!! read more

Best Car rental company in PV. The Price you see is what you pay. Great cars and clean as always. The guys are awesome, we have been renting from them for over 5 years. Don't get your car any where else... read more

We've been Gecko customers for three years, and highly recommend them to others. They make renting a car so easy. They email detailed instructions on navigating the Puerto Vallarta airport and getting connected with your driver, who will whisk you to their office. Their vehicles are clean, in very good condition, and ready when you arrive at their office. The rental rates are very fair and include roundtrip airport transportation and all necessary insurance. They provide clear and important driving tips, a map for driving to Mega supermarket, and give you a card with several 24-hour staff cell phone numbers in case you experience any trouble on the road. Staff members are top notch--bilingual, welcoming, extremely helpful, and happy to assist you with anything beyond renting a car. They'll recommend businesses and restaurants, explain where the weekly markets are located, and even book whale watching and fishing excursions. read more

I've rented at this location before and can say they have upmost exceptional customer service and vehicles are sparkling clean

One month after my trip to PV and I'm still thinking about the excellent experience I had with Gecko. Beto was so friendly and thorough - he literally mapped out all obstacles to look out for and shared his local favorites to check out. I was a bit nervous for my first time driving in Mexico, but I'm so glad we took the chance as it happened to be much more fun and intuitive than driving in the US. Go for it and enjoy the ride! read more

-Value -Quality -Honesty -Service -The Extra mile -Trustworthy -Dependable -Convenient -Ease -Secure GECKO has it all! Honestly, I can't say enough good things about the Gecko team in PV. It's not just that they provide a great, new, uber clean vehicle at an affordable cost without all kinds of hidden nonsense. They collect you at the airport without any fuss or extra cost, they drive you back to the airport in your own rental so you don't have to remove all your luggage, and then drop you right at the departure gate and take down all your belongings. The office is literally 4 minutes from the airport so the convenience factor is A+. They also give you essential tips and rules of the road for driving in Mexico, have a nice clean bathroom at the office, a fridge stocked to the gills with icy cold waters, sodas and a beer for your non-drivers who may be feeling nervy or worn out from travel. And they're SUPER helpful, kind, humane and decent human beings. All the guys there are the nicest people to work with - 100% chill which is so refreshing in this overly complicated corporate universe. Yesterday, they even ran across the street to get a 7-up for my traveling companion who was feeling a bit woozy. Who does that these days?! This isn't my first time using GECKO and I've been consistently impressed. I won't use any other rental agency in the area and I recommend them to everyone I know. They're simply the best. As others have said here, don't bother with anyone else! I have in the past and it's NOT worth it. Thank you GECKO for another outstanding experience! Saludos! read more

Great experience with Gecko. No hidden fees, easy airport pickup. They also didn't charge us for a small scrape on the front bumper. You know a regular car rental company would not be so generous. Would highly recommend. read more

We rented a car in Vallarta and it was a wonderful experience. Do yourself a favor and rent from these guys if you don't want the run around. No games, no hidden fees, no BS. I have rented cars in Cabo many times and left feeling had. Too bad they don't operate like Gecko. It is in Sayulita by the way. Also, the required 3rd party liability insurance was included in the daily rate. No gimicks. Yeah Gecko!!!!! read more

This is the place to rent a car! They are up front about their pricing and happy to help, even last minute. We were with a large group in Punta Mita and realized we could use another car. We wrote an email in the morning then came by a few hours later - it was obvious they were really busy, but the owner Adam was professional and relaxed and incredibly helpful. We drove away like 20 minutes later. The pickup and drop-off were so easy. We go to the PV area a few times a year and would absolutely not use anyone else. read more

What a joy to deal with compared to other car rental companies. Contacted them due to other reviews on Yelp. Initial inquiry was by email and they responded quickly with exact rate for the week. What is really nice for Mexico is that the rate includes all required insurance, taxes, etc. NO hidden fees added later. When I arrived to pick up the car they were waiting for me and the process took all of 5-10 minutes. I asked about additional drivers and was surprised to learn that anyone in our party could drive it as long as they had a valid driver's license. No additional cost. The car was a new VW Jaeta. Other vehicles looked similarly late model. When he found out there were four of us with golf bags he said he would have a larger vehicle when we returned the car so we did not have to drop some off at the airport. I have never said this about a car rental company....a pleasant experience. read more

Rented a surf truck from Gecko. Fantastic experience. Easiest service ever. Limited paperwork. Lilo took great care of us. Rates are great. You do not feel ripped off like at the airport. The truck was well serviced and a new model. Staff was very accommodating with loading bags. Will be renting again here soon. Free pick and drop from airport was awesome. read more

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I'll add to the 5-star praise here. Having rented with the "nationals" in Mexico before, I'm super stoked to have found a real, legit, convenient, no-bullshit rental service. Gecko has nice cars, stand-up employees, and they'll deliver the car to you, as well as pick it up when you return to the airport. We got a pretty much brand new white CR-V with only a few thousand miles on it for less than what the main branded rental agencies advertised. Add on that these guys don't pull any of this "oh you have to buy extra insurance" BS that other agencies do. It's all inclusive in the price. And on top of that, cash discount. From start to finish, booking was super easy. Avoid the tourist touts in the airport, walk out to the parking lot past the OXXO, meet your dude, get your car and be on your way. Why pay more an hassle with anything else? This outfit is fantastic. read more

Highly recommend! Best rental car company I have ever dealt with. Pricing is reasonable. The staff were very friendly and helpful. No hidden fees and everything was explained very well. Easy transportation to and from the airport. If you are going anywhere near Puerto Vallarta and need a rental car, this is the place to go. read more

Dont go anywhere else for a car in PV. These guys are super straightforward with their pricing, and no more expensive than anyone else. After we confirmed our rental they sent all sorts of helpful info from driving to activities. They organized VIP shuttle from AirPort to get the car. When we got there, they we very friendly and super helpful. When we retuned the car, they dropped us off a a great restaurant for lunch before our flight, then later gave us a ride to the airport. Thanks Lalo! Cant wait to come back. read more

So glad yelp help me pick this car rental company. Great surf truck, perfect for traveling to Sayulita and Punta de Mita. Adam was very helpful. Glad to pass by all the scammers at the airport. We were picked up and taken to our truck about 5 minutes away. Paper work was quick and we were off in 5 minutes. The price is the price no extra charges or insurance surprises. Can't wait come back. read more

Gecko Rent a Car - Go surf! - Car Rental Near Me - Bucerias, NAY

While all of the "Majors" quoted exhorbitant rates, Gecko was fair. My Honda CRV had 9000 miles and was in perfect condition. additionally, see below: 0 Dear Adam and Lalo, Thanks for a great experience. Just after your driver dropped us off at the airport, my son noticed that he had forgotten his passport and wallet... in sayulita, ( an hour a way) I stepped into the street, waved my arms and whistled loudly. By some miracle, the driver who (who was a super nice local guy who lived in the US for years) was almost on the highway heard me and came back. Without hesitation, he agreed to drive my son back to Sayulita get the wallet and return to the airport again. By another miracle, this all worked out and my stupid son was on the next flight for the US. Sincerely, GB read more

This review is actually a long time coming.. but I guess you can say that it is just a true testament to how amazing our experience was! I surprised my hubby with our first-ever Husband and Wife (without the kiddos) trip for our 10th wedding anniversary in July of 2017. I am a self-proclaimed "queen of deals" who will spend hours scouring the internet reading all the reviews, checking out all the things. I am also a self-proclaimed "Budget" Rental Car enthusiast- and upon checking into the rental prices and seeing a cool $27 for a 5 day rental there- I jumped on it! That is.. until something kept bugging at me to keep looking. Cut to a few weeks before our trip.. I go to do some digging on the Budget there and saw that they were lucky to have 1 star. So.. then began the searching and scouring the interwebs again. Lo and behold.. (Insert 'ahhhhhh' and halo glow music here) I come across Gecko Rental Car. The process was seamless- different? Yes. I mean different due to the fact it's not your typical type type enter and it's confirmed. You speak to an actual human (via your most preferred method of contact, which for me is email). Adam was amazing! I gave him all the details, specifics and he came back with $215 price point for 5 full days- all insurance included- AND The best part? They pick you up and take you BACK to the airport to get your car! We got an amazing little sports pickup truck and just loved driving around town for those few days. They were waiting on us to arrive *we had given them flight details* and were ready within 5 minutes of returning the car to take us back. I can't say enough wonderful things about them, truly. He is from CA and moved to the area to start a new life. It was so fun hearing his story and getting to enjoy a true, genuinely amazing customer experience. In fact, we are looking to go back to the area to vacation in the coming year and there is only ONE place I will ever imagine renting a vehicle from again. GO WITH GECKO! You will NOT regret it! read more

Thank you Adam and Tomas for such a great experience with Gecko car rental in Sayulita! There were no hidden extra costs and the price for car + insurance was clearly stated on their website and confirmed through email interactions well before we arrived. The free airport pick up and drop off went smoothly and our Chevy suburban was in good condition. While the car battery died at some point during the trip, it wasn't a huge deal as they arrived right away to replace the car for us. Tomas also helped us out by hooking us up with Captain Oyster to take us out on his boat for a snorkel trip to the Marietta Islands. I'd definitely recommend Gecko for car rental in the area. read more

From start to finish - this is by far the easiest rental that I've ever had abroad. Beyond friendly, very informative, and nothing questionable during my experience here. Will definitely be renting from Gecko every time we're in PV going forward. read more

Only place to rent car in puerto Vallarta! I've rented cars for over 30 years in PV and until I found Gecko it was always nerve wracking. Been renting from them for nearly 10 years without a hitch. First time was by recommendation and took a bus from Walmart to Bucerías and got rental car there. After that, I would pick up car at airport parking lot. They now have a free service from airport to business location/just a minute away which is what we used this week and was so convenient. There is no language problem as English is very proficient. Can't say enough about them. read more

We rented a casita in Bucerías for a week and wanted a car to get around. I originally made an online reservation with Budget, since I use them all over the US. My one week rental quote went from $325 to over $700 once Budget tried to add the "required" insurance, taxes, and fees. I walked out and took a taxi from the airport. A few days later we went over to Gecko Rent a Car (http://www.geckorentcar.com/) and had a wonderful customer service experience. Yesmin was very helpful and we had our car in 15 minutes. All the costs were shared up front with no surprises. When we returned the car, Adam arranged transportation for us to get back to the airport. This company is 1st class and we will be using them exclusively in the future. Thank you Adam and Yesmin! read more

If you need a rental car, this is the place to go. The people are great and very accommodating and they make everything really easy. I've never had a problem and I've use their services probably last five times in Mexico. I highly recommend them. Once again, Gecko comes through. We were in Sayulita in May. My son left his Hydro and leash in the rental car. No problem.. they said they will hold for us and pick it up on the next trip. Well we went on the next trip, and they had the Hydro and the leash. Thank you Gecko. You guys are great read more

Well, there must be a reason this car rental company has so many 5 star reviews. There aren't many time's in our travel experiences that we have had repeated top notch service as well as value!! Everyone there is quite responsive, informative, and just what on expects from a small local business. Adam and his team put every large car rental company to shame! Everyone should feel very comfortable driving locally, and the staff makes sure to go over the rules of the road as well as Amy safety concerns. This trip, we rented a car seat and all went smoothly. We come back every time and we are always happy!! I think we have rented at l way 6 time's and the people there treat you like you're a friend not just a customer. Thanks to everyone again! Over and over we use this company and are never are disappointed!! read more

Let me start by saying these guys are fantastic! I have rented cars in Mexico several times and have always been shocked at the final bill when returning the car. Definitely not the case with Gecko, what they qoute you is the full price you pay without any surprises. When you make your reservation they will send you an email explaining how to get past the shark tank (time share sellers) and out to the pickup area at the airport. You will be offered a cold drink and then you will be driven to their office to do the minimal paperwork and offered cold beverages again. They have their own travel guide thats about 100 pages with lots of useful info! Returning the car was a breeze you can pay with USD or Mxn and get about ten percent discount for cash.They will take you back to the airport and drop you off! Overall a hassle free experience. Nice guys,good rates, free tansportation to and from the airport. What more could you ask for? read more