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    Sixt

    3.2 (34 reviews)
    Closed 7:00 am - 10:00 pm

    Sixt Photos

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    Reviews With Photos

    Victor
    Sammy C.

    Natalie was amazing from start to finish. We asked her for a good spot to eat and she hit it right on the nose. Very professional and welcoming. Helped us with our upgrade too. Víctor (the Jeep Renegade we rented) was equally amazing. Vallarta gets like this wild thunder storms at the end of September... so grateful we were in them in the Jeep vs a Versa.

    Dents and scratch's also check the spare tire. It's so ridiculous. Rent somewhere else even if it cost double in the beginning.
    Ruben O.

    The cars here are crappy and old. Don't rent from them. They are dented with much scratches and you need to take a note of every scratch. Don't forget the windshields also as this is their scam to say you got a scratch in the windshield. Save yourself and go with a real rental car company where the employees don't get bonuses for screwing you over.

    Broken hub cap tied in with a zip tie. Gap of broken hub Cap clearly visible.
    Laura R.

    Don't rent From these guys, they don't deserve even 1 star. When we picked up the car we didn't notice all of the hub caps we're zip tied onto the car with clear colored zip ties ( hard to see) and clearly we're broken, when we noticed a couple days later we took a picture for evidence in case one was lost, which is of course what happened. Then when arriving they told us they had to charge us 500 pesos for the missing hub cap. We told them to come out and look at the other hub caps that were also clearly broken and only on because of the zip ties and that the zip ties aren't part of the car so clearly it wasn't our fault and was already broken and a ghetto system to say the least. Then after a lot of arguing they proceeded to charge our card 740 pesos after first saying 500 pesos. The car was also not even nice, burn hole in the seat, scratches everywhere, dented roof, broken tail light taped back together etc. So then they agreed the zip ties are there to hold them on but still charged us a bunch of money for the missing hub cap. One lady tried to say it's for "extra protection" which I countered with okay then go cut them off and prove to me they won't just fall off! Which she wouldn't. They also refused to even look at the other wheels that had over an inch gap where the hub cap was barley hanging on by only the zip tie ( see image of this one hanging on with a huge gap) Another lady said they do it so people don't steal them!. Bottom line they wanted more money from us so they charged us. Terrible Bullshit customer service by Maria Loera and Vicky Uribe. They also let us unpack the entire car with multiple surf boards when we arrived to return the car just to turn around and tell us that's how they were taking us to the airport so we had to repack 2 surf cases and bags etc. what a bunch of idiots. Good luck here. Now we'll have to go to our credit card or call this corporate whore to try to get this money Back that they scammed from us.

    Best place to rent a car in PV

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    5 months ago

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    2 years ago

    Natalya took car of us with our rental and helped us figure out our rental! everything was smooth.

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    10 years ago

    Sixt was awesome! Great service! Great car! Great prices! I would recommend this business to everyone!

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    Review Highlights - Sixt

    I rented the car online (and got the extra insurance) and they had all the info when I got to the counter.

    Mentioned in 3 reviews

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    Gecko Rent A Car - This is the car that me and my wife rented.

    Gecko Rent A Car

    4.9(30 reviews)
    0.7 km

    I rented from Gecko Rent A Car again based on my previous excellent experience, and they again went…read moreabove my expectations. The booking process was seamless and the all-inclusive pricing including insurance makes this a no-hassle, 100% confidence, straightforward booking. Communication was excellent. My flight was delayed by almost 2 hours, which would have had me land past their closing time. They reached out to me and offered to park the car in the airport parking lot, or to reschedule my reservation. I requested for parking lot pickup and the process was easy and I was on my way soon after landing. I also got a flat tire during my trip, and their emergency number support was top notch. Jose arrived quickly, changed my spare and took me to a tire repair shop nearby. The car was clean, reliable and in great condition. I highly recommend them again for anyone traveling to the area. I sure will next time I visit Puerto Vallarta!

    This is hands down the best car rental company in Puerto Vallarta! From Fatima to the entire Gecko…read moreteam, the experience was exceptional. Their prices are clear with no hidden fees or surprise taxes, and the cars are brand new and very well maintained. Customer service is top-notch -- they reply instantly on WhatsApp and make everything so easy. I needed to extend my rental for an extra day, and all it took was one quick message -- done in seconds! They do place a standard hold on your credit card for incidentals, Thank you, Team Gecko, for making the process smooth and stress-free!

    Photos
    Gecko Rent A Car - NEW CONTACT INFO, PLEASE IGNORE OTHER PICTURES POSTED, THIS IS OUR PHONE NUMBER :)

    NEW CONTACT INFO, PLEASE IGNORE OTHER PICTURES POSTED, THIS IS OUR PHONE NUMBER :)

    Gecko Rent A Car - Cancelled receipt from being overcharged

    Cancelled receipt from being overcharged

    Gecko Rent A Car - Fraudulent gas receipt

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    Fraudulent gas receipt

    Gecko Rent a Car - La lancha.

    Gecko Rent a Car

    4.8(98 reviews)
    12.5 km

    I live much of the year in Mexico and I occasionally need a rental car. I've completely given up on…read morethe "major brand" car rental companies. Those universally present two problems: 1) You never know what it will *actually* cost because there are always "surprises" (additional charges, different vehicles than reserved, you name it...) at pick-up, and 2) You never know what surprises will be in store when you return the car. (Claims of "new" damage, claims of missing equipment, etc...) Usually at extra expense. I've tried a handful of the Majors and each time I've been frustrated (at best) and cheated (at worst). Gecko Rent a Car is like a fresh sea breeze. They're locally owned and operated. They're friendly, competent, and -- most important -- They say what they mean and they mean what they say. Their cars are all late-model, good condition, and spotlessly clean. But the most attractive aspect is their "This is what it costs" pricing. It's all-inclusive: Unlimited mileage, full coverage insurance, liability insurance. What they say is what you pay. It's refreshing, to say the least. I love these guys and I highly recommend them if you're in the Bucerias / Puerto Vallarta corner of the world.

    I would of given this service a lower rating if I could. Be aware as they are scammers, we rented…read morea truck paid additional funds for reducing excess. only to be told when putting in a claim we are liable for all damages as there is a clause somewhere in there online agreement that if your reversing you are not covered. the other excuse they tried to use was that the other vehicle was stationed so excludes cover. Disgraceful conduct and unlawful and unethical conduct

    Photos
    Gecko Rent a Car - White SUV rental Gecko, great ride to the surf beaches!

    White SUV rental Gecko, great ride to the surf beaches!

    Gecko Rent a Car - Trying to find us? We are 20 meters North of the big white metal pedestrian bridge, the one only one in Bucerias.

    Trying to find us? We are 20 meters North of the big white metal pedestrian bridge, the one only one in Bucerias.

    Gecko Rent a Car

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    Avis - El peor empleado

    Avis

    2.1(21 reviews)
    0.0 km

    Had prepaid vehicle plus insurance coverage required in Mexico from Avis. When I arrived at their…read morelocation was told because I was renting a Premium vehicle that I had to purchase additional insurance ($1200 USD) or they would not release the vehicle to me. I attempted to cancel the rental and found I would lose my $2000 USD prepayment made 6 months prior. Had to haggle and was able to bring down the additional insurance payment to $600 USD. Then was given a vehicle with balding tires and turn signals that did not work. Had to return the following day to exchange for a better vehicle. DO NOT RENT HERE. I would leave 0 stars if possible. Both AVIS in Mexico and the US did not help when a complaint was filed. When calling to file a complaint you get a call center that is based overseas that are unable to properly communicate. I recommend using Gecko car rental. Their prices are straightforward and include full insurance, no additional fees.

    We ended up paying DOUBLE the amount I had authorized and prepaid for our rental in Puerto…read moreVallarta. ,After explicitly telling the rental agent we did not want to add additional insurance to our rental, when she quickly flipped through several pages of documents pointing to where I should sign and initial, she had me initial where I was ACCEPTING the additional coverage. She made no mention of the extra $30.00 per day I would be charged. Avis customer service told me it was my word against the sneaky, dishonest employee. Did she get a commission for up-selling us? I've always had good experiences at this rental location, but I've never been scammed before. My $400 rental ended up costing me $800. I would advise anyone renting here be super vigilant about signing anything and be aware of dishonest employees ( dark haired girl with bat wing eyeliner). I will never rent from Avis again. Shame on Avis for hiring such devious employees.​

    Photos
    Avis - Avis manager that overcharged us

    Avis manager that overcharged us

    Avis - Worn out front tires

    Worn out front tires

    Avis - Damaged vehicle and unreadable license plate.

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    Damaged vehicle and unreadable license plate.

    Prestige - X-Trail

    Prestige

    3.8(8 reviews)
    8.8 km

    We've had a good track record renting cars from Prestige while in Puerto Vallarta. The rental car…read morecounter is located at the cruise dock terminal, so it's super easy to rent and retrieve your vehicle. Renting a normal sized car for the day runs about $75 USD. Yes, that's a lot, but you're paying for the convenience. The cars are housed in a garage next door, so it's a short walk to get your vehicle. The exit / entry area is located right next to a gas station, which makes refilling the car a breeze too. We've been very happy with the cleanliness of the cars we've rented here, all automatics with good air conditioning (which to us is a must-have in PV's hot, humid climate). Always take photos and document any and all scratches, dents, etc., we've done this with a video backup and have never had any disputes or issues. This is a good, solid, and trustworthy place to rent a car if you're arriving via cruise ship in Puerto Vallarta.

    I rented with Prestige for a day to get a car to sayulita for the day. The best part about prestige…read moreis their upfront cost no need to bargain and they aren't fishy about insurance like other companies here. The baseline cost for an automatic car was about 50 dollars with insurance for the day. Others were pressuring me into higher insurance higher car rates etc. Second, they have a delivery service of 300 pesos where they will drop off and pick up the car totally worth it if you're not close. Third, i had made the mistake thinking that I could drive stick when in fact i hadn't in a long ass time(totally bone head move on my part). And after 10 minutes realized that driving an hour and a half in a country i didn't know wasn't a good idea. I called Alma who was working that day and she totally understood and was so nice SHE DROVE ANOTHER CAR TO ME THAT WAS AUTOMATIC. She told me not to worry and she was glad i called closer to PV than in Sayulita. Her kindness made all the difference! What could have easily been a nightmare was 20 minutes fix and we were off. Having transparency and someone thats got your back is all i need when renting in another country and prestige does that well. I give a glowing recommendation and thank them times a million. Thanks prestige!

    Photos
    Prestige
    Prestige - Jeep Wrangler

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    Jeep Wrangler

    Hertz - Entry

    Hertz

    1.4(53 reviews)
    0.1 km

    Just returned from Puerto Vallarta. I rented a car from Hertz online the day before I arrived in…read morePV. I've had terrible experiences at several car rental agencies throughout Mexico, and as I researched car rental agencies in PV I couldn't find any by the airport that had anything except a 1 star review. Seldom do they actually have the available that you rent, and while they quote a very reasonable rate for the rental, you HAVE to buy their insurance, which is ridiculously priced. Every agency is the same. And usually when you return the car there are additional costs you didn't know about. This time was different. The car was ready, it was clean, yes, the insurance was ridiculously priced and was not quoted in the price online, but having checked around with other companies the price was no more than any of the others. The location is as close to the airport as you can get, the shuttle takes you from airport to Hertz, then back to airport when you return the car. The price they charged me matched the quote. I was pleasantly surprised.

    This was the absolute worst experience we have ever had renting a car. We reserved a car well ahead…read moreof time through the Chase Travel portal. With our level of Chase card, we have rental car insurance. Upon presenting our certificate of insurance, the agent said they didn't have a car for us in the range we reserved, so that reservation was now invalid, and they would have to charge us for a SUV since that was supposedly the only car they had. This was obviously not true because they had a ton of cars in the garage, but since they couldn't charge us the insurance, they had to make their money up elsewhere. At a US Hertz if they don't have the car you reserve, you get an upgrade at no extra cost, but here that was not the case. They refused to rent us a car until we agreed to accept the SUV at a rate that was $250 more than what we originally paid. Not feeling like we had another option, we paid the extra and took it. Upon returning to the US, we tried dealing with Hertz customer service to refund our money. Initially they said as Gold members, we should be able to get our money back. After weeks of back and forth, and them asking for all the documentation, they finally told us there was nothing they could do because it was actually independently owned. The PV office said we signed the new contract, which meant we agreed to the upgrade cost. After that I put in a credit card dispute and did get some of my money back, but it took a lot of time for something that never should've taken place. This car rental is only out to make money and will do whatever they can to get it. A shady operation that preys on tourists. Avoid at all costs!

    Photos
    Hertz - Entry

    Entry

    Hertz - Car options that may or may not exist

    Car options that may or may not exist

    Hertz - Fiat Mobi great city car but horrible for driving across Jalisco state.

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    Fiat Mobi great city car but horrible for driving across Jalisco state.

    National Car Rental

    National Car Rental

    2.8(18 reviews)
    0.2 km

    National and Enterprise are the same company, and both companies rentals are from this location…read more They try to sell you a timeshare when you pickup your car, and when you decline they give you a marked car the police watch for and pull you over for a bribe. I normal do enterprise to avoid feeling scammed. It costs more but almost everywhere in the world it's hassle free. Not here. When we checked out our car we signed all the paperwork, paid, and before being allowed our keys we were sent to a separate desk where I had to listen to a timeshare pitch. While I've got a 4 year old going crazy, I have to listen to the promise of $100 USD back if I go to breakfast and their restaurant so I can fall in love with it. When I left, I was given a vehicle with bright red stickers all over the windows. Clearly visible from far away making the car a target. Within 5 minutes of leaving Enterprise (after declining the time share, coincidence?) I was pulled over by the police who said they would take my families drivers license and passports unless we paid a ticket now. Cash only. They took all of the cash we had on us and left. I've never felt so scammed, and vulnerable, as I did having to do business with this enterprise.

    After seeing all the negative reviews I thought I would share my perspective. My experience on…read morearrival wasn't great. I had rented a car for one month. I bought full coverage insurance through Price Line and knew that I had to also purchase the mandatory Mexico liability insurance. I was completely surprised when the mandatory insurance cost almost as much as the car rental. I thought that I was being scammed. Somehow, this needs to be way more transparent in their pricing. Other than that, the car was exactly what I was expecting and the Marin took very good care of me when checking back in. At the end of the day, I was very satisfied with my overall experience.

    Photos
    National Car Rental - Our Jeep for the week.

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    Our Jeep for the week.

    Sixt - carrental - Updated May 2026

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