I live much of the year in Mexico and I occasionally need a rental car. I've completely given up on…read morethe "major brand" car rental companies. Those universally present two problems: 1) You never know what it will *actually* cost because there are always "surprises" (additional charges, different vehicles than reserved, you name it...) at pick-up, and 2) You never know what surprises will be in store when you return the car. (Claims of "new" damage, claims of missing equipment, etc...) Usually at extra expense. I've tried a handful of the Majors and each time I've been frustrated (at best) and cheated (at worst). Gecko Rent a Car is like a fresh sea breeze. They're locally owned and operated. They're friendly, competent, and -- most important -- They say what they mean and they mean what they say. Their cars are all late-model, good condition, and spotlessly clean. But the most attractive aspect is their "This is what it costs" pricing. It's all-inclusive: Unlimited mileage, full coverage insurance, liability insurance. What they say is what you pay. It's refreshing, to say the least. I love these guys and I highly recommend them if you're in the Bucerias / Puerto Vallarta corner of the world.

I would of given this service a lower rating if I could. Be aware as they are scammers, we rented…read morea truck paid additional funds for reducing excess. only to be told when putting in a claim we are liable for all damages as there is a clause somewhere in there online agreement that if your reversing you are not covered. the other excuse they tried to use was that the other vehicle was stationed so excludes cover. Disgraceful conduct and unlawful and unethical conduct

Paul was honest, upfront and attentive throughout the whole rental process. He made contact weeks…read morebefore our trip and he provided easy instructions. Picked us up and drop off to and from airport. Also was helpful with suggestions and details around activities during our stay. Very easy car rental process and extremely reasonable. Will definitely use again. Thank you Paul!

Terrible service!! I confirmed a rental, next day they called me to "let me know" that my…read morereservation has been cancelled and they rented the car I was assigned. "Sorry we got no more cars" George said. Lucky me I found several cheaper rental places. Don´t trust this company since you may arrive and have no car.

We just got back from a nice all inclusive vacation at the Dreams Vallarta Bay & had a wonderful…read morestay! We originally were supposed to travel w/10 families, but 6 cancelled due to the cartel leader being unalived over a month ago. We almost cancelled our trip due to the travel advisory and friends and family advising us not to go for safety reasonings. We had no issues on our trip and even travelled into town to do some glass shopping. Anyhow, I chose this company based off the good reviews and we wanted a trust worthy transportation company during this uncertainty. First off, I'm so glad I saved the pic of the directions on how to find them after baggage claim. Since it was our time in PV I didn't know what to expect at the airport. I can tell you that the shark tank with of scammers that don't work Vallarta will "pretend" they work for the company and will ask you for your name and try to mislead you that they are Vallarta transfers in the airport area where you see all the signs. I remember to meet with the people in the airport but my hubby and I almost fell for it cause they literally let us know that they were looking for us and worked for Vallarta transfers. Has actually called they said before you exit the airport. I can't believe we does. It seem so truthful. Read this! Do not talk to anyone in the airport for this company. They will say they work for the company and they don't and they will sign you up with a separate ticket. Those are scammers and should get arrested for this.!! I yelled at them to leave us alone! They are great liars and con-artists!! Ignore and BEWARE !! Exit airport and walk to left and cross the cross walk where you see the yellow stripes on side walk... you will than see a tall blue flag with "Vallarta Transfers" and a sign with your name. It was very nice to hear that we were at the right spot. That day was so crowded because it was a holiday weekend. And our driver had to wait an extra hour for us. Anyhow, it was very nice and relieved to see the right company and it was nice to be drinking a coronarita on the way to the resort. All the staff was very friendly and talkative. One person name that stood out was "Christopher". I remembered his name because my brother's name and he was very helpful giving us suggestions and telling us about the town. anyhow, the airport is 15 minutes from "Dreams" if anyone wants to know. We ended up doing the one-way pay instead of the round-trip pay. I guess we could've saved 30 bucks if we would've booked Uber XL on the way to the airport. We are promised that we would get beer on the way to the airport when we returned, please see the photo of the receipt. Then they emailed me and said sorry, we only do beer when we welcome you at the airport, but not when we drive you back on your departure. So that is why I give the four star review because in the email invoice they indicated they would give us beers both ways but it wasn't true.. It was $60-65 one way w/o tip. What I should've done was book Uber XL from resort to airport as it was giving me quotes for $17-23 one way without tip. We just had a ton of luggage that is why we booked it both ways. Ended up taking a Uber to town mid trip. It cost us $7 each way. We didn't have a bad experience. I Hope this review Will help you out on your next adventure. Yes we would use it again for one way only if we had less luggage. If You're traveling with no kids and less luggage and I would say go for the UberXL you will save money.

Super easy to book...great comms...friendly communicative staff...comfy ride...complimentary beer…read moreand water.5 stars!

We reviewed for Christmas week baby gear rentals. Was super easy, they confirmed right away, and…read morethe stuff was delivered directly to our condo in Puerto Vallarta hotel zone. The items were clean and new, and they even included extras I wasn't expecting: 1) little mattress for the pack and play, and 2) a beach bucket playset for the kids.

Baby Vallarta's customer service is exceptional. Karla was always responding promptly to my…read morequestions going above and beyond to our rental needs during our trip to Nuevo Vallarta. Items were delivered directly to our resort sooner that the expected time. Extremely happy with their products and service. This was our second time using baby Vallarta for our traveling needs!

Scammers!!!! Do not use this business if you are looking for a golf cart. They take advantage of…read moretourists. Overpriced carts that didn't hold a charge. They stole back their golf cart without warning and locked it up on the street, with no notice. When we called they said the police had fined us and we had to pay to get our license back. They took our deposit and our license and tried to hit us with more fraudulent fees. They have people patrolling Sayulita looking for carts to fine you. Worst experience with a business ever. Many other options, do not waste your money here.

Stay away from this place. First, their carts are in bad shape and their rental rates are high. We…read morerented a cart for a day and upon returning it, they claimed the lights were no longer working and that we didn't charge the cart. We check the lights on our own and they worked just fine. The cart wasn't holding a charge the entire time we had it. They tried to hit us with $110US extra charges and wouldn't return my license plate. The clerk was rude and unapologetic. We finally paid an extra $60 just to get the license back.