Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

We went to Christoff and sons based on reviews and and we were sadly disappointed. We had picked…read moreout carpet for our master bedroom based on the sample shown which we liked and because it was stated that it was in stock. The carpet was installed properly and the installer was very good. Unfortunately the carpet did not match the sample we had gotten from the store. It was not as plush as the sample and we felt that the issue needed to be addressed at the store. For what we paid, we did not feel it it was a good value. We returned to the store to express our concerns and showed the salesperson the difference between the sample and the carpet that was installed. She agreed and said she would let us know what they might do to compensate us for the lesser quality. We have not heard anything from the salesperson or Christoff and Sons. Apparently they are not at all concerned with customer satisfaction. We explained that we will be remodeling the the kitchen and replacing additional carpet but we certainly will not be using Christoff and Sons as they don't seem to care.

Had two bedroom wood floors done over a year ago and everything went perfect. Recently had carpet…read moreinstalled in living area and after it was installed, we noticed some serious defect issues. Tom came out, took one look at it and said they would replace the carpeting. Due to their long history with suppliers, he was sure there would be no issue with the manufacturer and in short order replacement carpet was installed. We thought there would be months of back and forth with the manufacturer but no...Christoff came through for us with zero hassle. Such a pleasure to deal with the owner and his staff of professionals.

We are extremely satisfied with our carpet purchase and installation. We had them install in 3…read moreupstairs bedrooms and hallway. The installers were courteous, professional, and creative in solving a couple of issues with our home's structure. Steve was great to deal with and even accommodated us to get the rooms installed on different dates. Our next carpeting will definitely be purchased from York Carpet Outlet!

Was extremely satisfied with our carpet from purchase price, quality and installation. We have one…read moremore room needing new carpet and I KNOW exactly who we'll purchase from. Amazingly happy here!!

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

I recently bought a new house, and I need to do some work on it to make it my home. One of the…read morebiggest things it needed was new floors. The home I bought had something like five different kinds of floor throughout the house, the same room would have multiple types of floors, I just didn't like it. Moreover, there was carpet everywhere. I hate carpet, especially in bathrooms. I spoke with my realtor and he recommended I reach out to T&D interiors. I drove into T&D interiors, my first trip to Lima, OH. I spoke with Joel, and we went over our options. I originally was going to get tile... I love tile floors. There was a problem, though, tile is cold. Ohio is frigid. Yeah that wouldn't have worked because heated tile is a bit too expensive for my budget. I don't like hardwood floors because it's easily damaged/scratched and needs a lot of maintenance. I was looking at just simple vinyl floor when he recommends luxury vinyl plank. It's scratch resistant and water proof. Sold! He showed me different colors and styles and I picked one that was grayish brown in color. Had him do my entire house. It wasn't cheap, but the end it looks amazing! I love my new floors. They originally gave me an estimate of 10 days to perform the labor, they did it in 7. Awesome! If your looking for flooring experts in Lima/Van Wert definitely look these guys up.

From the owner: Quality You Can Stand On…read more T & D Interiors, Inc. is located in Lima, OH, and offers quality tile, vinyl, and carpet installation to residential and commercial clients throughout Northwest Ohio. Do you want to turn your house into your dream home? The right flooring makes the difference. That's where T & D Interiors, founded in 1981, comes in. Here at T & D Interiors, we have everything you need to help you create a spectacular home or office. We install everything from carpet, ceramic tile and hardwood to laminates and sheet vinyl. If there is a need for new flooring, T & D Interiors can fulfill that need. Our services include: * Flooring installation * Carpet installation * Countertop Back Splash for Kitchens & Bathrooms * Tile installation * Wood & Laminate installation * Interior design consultation * Acoustical ceiling installation * Large projects Our products include trusted brand names, like Shaw Carpet and Armstrong or Dal Tile and American Olean. Whether you're updating your child's bathroom or completely refinishing your basement, our team is ready to help you make your home look spectacular. Our portfolio of commercial work is extensive and includes a variety of flooring and countertop installations. For 33 years, we've worked with area hospitals, schools, churches and office buildings to define their optimum look. Our skilled team of installers then completes work on-time and with a high degree of excellence...