I feel like finding good mechanics are like trying to find good barbers. When ya find a good one ya…read morejust keep going. I've been going here for a few years now. The place is legit. Thanks to Ryan for sure too, for being the glue that holds this place together. Very much credit to this shop for helping me keep my Acura on the road. Thank you.

Don't make the mistake I did. Go to Kings Auto instead…read more I spent $910 to not have the problem fixed. They put in faulty spark plugs in my engine which happens. It's not always possible to guarantee quality of parts. The unfortunate part is that error led them to believe the old coils then needed to be replaced, so I paid for that (+$293) and when that didn't fix the error they suggested the new coils might be bad. Rather than bring it in a 3rd time, decided to take my car to Kings auto. Alan found the problem within a day and gave me new spark plugs (+394). I went back to Ryan the owner of NB auto and asked him if he'd be willing to make things right. Not only did they install faulty parts, but that also led to additional work that was unnecessary. He refused to refund me for anything beyond the spark plug parts and oil change -$160. If I never went to Kings auto for a second opinion I'd still have a check engine light and be paying more have the coils checked etc. Kings auto costs more, but nothing compared to paying for work you don't need. The owner Ryan prioritizes his bottom line over customers, which is his choice. As is mine not to go back.

Amazing auto repair shop! We hit the tread of an 18 wheeler on our way to Bend Oregon. We made it…read moreto them. They fixed our car in 15 minutes (I kid you not) and saved our vacation!!! We cannot thank you enough!!! Finest auto repair place on the planet.

Gere Auto Repair is a rare find. Trustworthy, honest and quality work. I drove 30 minutes to use…read moretheir service. Auto Repair places are a dime a dozen but Gere really stands out. I will use them again and again.

Brought in our truck to be diagnosed. It had a brand new starter and a half decent engine. 5+ weeks…read morelater we finally get it back after paying $1,800. We still don't know what's wrong with it, our engine now has a fist size hole in it right behind the starter, which is also broken, we were charged more than his rate said online, and charged for work we never approved him to do. In my digging around I've had many people talk to me about their similar issues with Gary King recently.

I needed an honest opinion about my suspension system. One mechanic quoted me $3,500 to $4,000 to…read morerepair it and a second mechanic stated nothing was wrong with it. A close friend of mine recommended Gary King of King's Quality Auto Repair to take a look at it. Although it was a 45 minute drive each way, an honest mechanic is like a diamond in the rough. They inspected it thoroughly and showed me a minor concern to watch in the future. Bottom-line, nothing is wrong with my suspension system. I'll drive there for all of my auto repairs and maintenance in the future. Great mechanics. Steve Meyers Ballard, Washington.

The response time was extremely fast. A call before coming to explain charges and to reassure us…read morethat he was equipped to tow a 46' RV. Dallas was efficient friendly and professional. He ABSOLUTELY knew what steps to take to tow it safely and he shared his knowledge on filing claims and repairs. It was a pleasure to deal with him after having our motorclub service not be able to successfully find a towing company to help us.

We had a great first experience towing our vehicle with them and because of that, chose to seek…read morerepair service. It was all downhill from there. They misdiagnosed our van and didn't end up fixing the real issue. They repaired a bushing and did brakes and told us the car was good to go. The car was in fact not good to go. Took it to another shop and was told the PTU was the actual issue which is wildly expensive. we wouldn't have paid for the brakes to get replaced on an older van that needed a 3,000+ fix. We would have junked it before paying for those pointless repairs and been ahead. Their communication sucked too. We had to call for updates even when we had been promised a call back by a certain date.

I had the privilege of buying my new Chevy 2500 HD from a sales associate named Gavin. He embodies…read morethe total customer experience. His gracious attitude and no pressure sales made me feel at ease. The whole staff was up front and honest during my whole buying experience. They only recommend things that I could use and no other after market gimmicks. I would buy my next vehicle from them without question.

I've never left a review be but absolutely will for this. DO NOT TRUST THEM OR THEIR "inspection…read morereports ". my son bought a car from them and four days later we found out the rear differential was going out. The inspection report showed it had been checked and cleared. They now say that it was my son's fault. In four days?? they wouldn't even tell us what the protocol was of how they check it in order to be able to clear it on an inspection report. I think they just have someone sitting behind a desk and checking off the boxes. Shame on them!!

I had a nail in my tire a while back, and Les Schwab helped patch it with no issues. We have also…read moreordered winter tires from them before and had good service. This time, we needed new tires and were able to get an appointment the same week. The customer service was good, and the lobby was clean.

The abstract is that the team here is great and knowledgeable, but the managers that run this place…read moreonly care about your wallet and selling new tires. I had them do a roto rebalance, they said no problems, I drive to Portland and back and the steering wheel shakes subtly the whole time so no improvement over before, and they also didn't rotate a single wheel, I can tell because of the scuffs on the rims that were there before, I call them and ask them to rebalance my wheels again and their manager said "tires are out of round." My tires were less than 5 years old and still had tens of thousands of miles left on them, so before I had them rebalanced I was worried that the wheels were bent, I made sure they were talking about the tires not the wheels and they needed another service to make sure because they didn't have a good enough note on that. I finally do get them rebalanced again they repeated the same thing, once the service was done I got a word from someone at the front desk that the center bores don't match because they are aftermarket wheels. The manager comes in and interrupts them, and says "tires are out of round" again, I ask them if they can mount a centering ring, essentially, they refused and told me that unless they were their wheels they weren't going to help. After the remounting, the balancing was fine. All they had to say was that it needs those center ring adapters the first time. The complete refusal to resolve or even at the bare minimum acknowledge a potential issue shows the lack of care for the customer. I think that the team that works here is very talented and wants to show kindness, but they are heavily bogged down by management. I'll give it 2 stars cause one of the techs complimented my car.

Jerry was competitive priced and very thorough and nice to work with. He did an excellent job!read more

Best body repair experience by far. Jerry provided personal service and was very quick with the…read morerepair. I highly recommend Alpine for any body repair needs. Customer service was excellent, he could teach the competition in Issaquah a few things!

Although new owner specialized in German & Japanese, I was referred to Mt. Si Automotive because…read morenew owner, Eric Barth, has been repairing all types of cars around the Fall City / Snohomish / Issaquah area. Eric is thorough, experienced and friendly. My 2016 Honda CRV wheel bearings needed repair, and he replaced them with expertise. Highly recommend!