They fixed an issue another CanAm dealer failed to fix. Kept me well informed on repairs progress…read more Professional staff

Purchase was easy and shipping of product fast. Purchased my Bad Ass helmet from them.read more

I live in Alaska and had a major trip planned to a music festival in Winfield, Kansas. My wife and…read moreI talked about the trip and planned on renting a car after the festival and touring the western states. After her death to cancer I gave up on that and concentrated on running my business. My 77th birthday I decided to do the trip after a friend gave me tickets to Winfield, only I decided to do the tour on a motorcycle, specifically a Harley Davidson Heritage. I was looking for a specific color only done in 2025. Dallas Harley Davidson had what I was looking for. They made it so easy for me, and stored the bike from May to September when I was able to pick it up today, the 11th. I've been riding over 60 years and have spent a lot of time in motorcycles shops primarily in Colorado, Wyoming, and Alaska. Dallas Harley Davidson is the best of the lot, no contest. I would suggest Alaska HD dealers visit this shop and see how it should be done. When I walked in they were ready for me. The bike was detailed and serviced, gassed up and waiting. This, after a plane trip from Alaska the night before, where a lot went wrong. Plus they were so friendly and helpful. Everyone. I can't single out individuals because I want to leave anyone out. Every person employee was amazing, it's exactly how I hope my employees represent my company. I mentioned to them that I didn't bring any shirts packed because I would document my trip with t-shirts. They gave me the choice of any two shirts in the place! In a world where we can be greatly disappointed when things go wrong, and they often do, it is wonderful when something goes 100% right. The ride to Alaska is a little too much into fall snow season, so I told them that I was going to store it somewhere until spring before heading further north. Their sales manager asked if I had a place to store it and I said I had a couple of leads. When I left the shop today I had a place in Seattle to store it. How great is that? Not to mention that the bike is amazing. Thanks Dallas Harley Davidson for helping a huge bucket list item come off without a hitch.

This may be the largest dealership I had ever in. There are two floors and the clothing and…read moreaccessories are in the second floor. The stairs are easy to walk up but there is also an elevator. I was looking for a few tee shirts for guys I used to work with back in El Paso. The gals in the clothing sales department were amazing - the shirts they have in stock right now rock! I also need help getting some riding gear for myself- I needed a lightweight jacket that had the protection in it in case I take a tumble- I came home with a great jacket! I can't wait to go back- there are tons of bikes parked outside!!!

Really a great experience with this dealership. Everyone on the staff was helpful and professional,…read morenever once acting in a traditional "salesman". I have purchased many motorcycles over the years but this was, by far, the best experience I have had. Highly recommended.

I'm giving this company a negative review because they used to work on my bike up until about 2…read moreyears ago I have a 2008 T100 so if you ever buy an older triumph from them guys I guarantee you they won't touch it! Not to mention there kind of rude and condescending but they will sell you a manual to fix your bike for $140 but they won't provide any information to try to help a guy out! I'm going to have to fix it myself with my mechanic and body man background which I didn't want to do! Anyway thanks a lot European cycle sports I might have to trailer it over the Euro sport cycles I would rather take my business there! but you will take my money when I buy parts from you and you will take old parts from me you'll gladly do that you guys are ungrateful!

Great group of riders, very knowledgeable! Todd and team are world class and cost effective!read more

This is an awesome motorcycle shop, the young guy that's working the showroom area, I think his…read morename is Roman sold me a fmf silencer for my 2024 Ktm 500 xw-f . He knows the product in-depth and is a great salesman ! Especially since I didn't come in the store to buy anything but mostly to look at the new 2026 super duke. All the folks that work here seem to be especially awesome at what they do and focused on customer support which is key for me, That's why when i travel to dallas I always stop in here to get parts, oil, etc. They also have a HUGE amount of parts in stock which is unique and awesome. Thank you !!

There is great customer service and was very nice over all a great shop all thought it wold be good…read moreif the had more bikes for the little ones

First, I'd like to thank Freddy for being cool, calm, and collected. I dumped my new-to-me bike in…read morethe parking lot and he came straight out and lifted it with little comment or disappointment. Second, the location is setup to collect customers and future business. They walk around the place happy to help. Some may interpret this as aggressive. I found it friendly. Third, they are willing to help and do their part of the introduction process to make you feel comfortable and wanted as a customer even when they are in the middle of something.

Mr. Freddy is an amazing salesman! Welcomed us on a hot Texas day with cold waters and treated us…read morelike we were long lost friends. Didn't force us to buy anything like other Harley dealerships. Highly recommend.

I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

Shay to the rescue again!! I just bought a bike rack from Shay and he worked in the hot summer sun…read moreshowing me how to install it and even adjusting my roof rack (which took forever). I'm a repeat customer for a reason. This guy is too-notch!

Don't buy. If you must buy, check very closely. Sold me some junk, then wouldn't answer texts…read moreabout it. Real friendly guy, and super responsive before the sale, but now won't respond. His prices were higher than other Clist stuff, but I thought his expertise was worth something. Super disappointed.