Needed to buy a high quality Vanson Jacket. I'm in Arizona. Vanson Corp suggested I call this…read morestore. Nathan helped me with order and free shipping. He really seemed to know the product. Got it in mail a few days later. Just a bit too tight. Called him. Found another in thier Dallas store and sent it on it's way to me. Very nice to deal with and really know thier stuff. I'm President of a big scooter club and have told a lot of my members about this place. Glen

From the owner: Gear Authority is a premier motorcycle gear, apparel and lifestyle E-commerce retailer. We offer a…read morelarge assortment of the top brands in sport bike, cruiser, adventure, and race apparel gear, along with motorcycle lifestyle clothing, footwear and more. Since day one, our top three priorities are: to provide unparalleled customer service, in riding gear for all riders on the road and those that venture off, and to ensure our staff of riders is among the most knowledgeable in the industry.

I've bought HJC helmets there for Amazon prices. It's nice to try them on before purchasing. Good…read morehelp too. A nice place to browse the aisles.

I had a pretty frustrating experience at Cycle Gear. I ordered a tire that came in as expected, but…read morewhen I went to pick it up and have it mounted, I was told it would take an additional 24-48 hours just to get the tire put on my wheel. Meanwhile, there were multiple employees standing around behind the counter not doing much, which made the long wait even harder to understand. For something that typically takes about 30 minutes at most shops, this felt unreasonable and inefficient. I ended up taking my business elsewhere to a shop that could actually get it done in a timely manner. Disappointing experience overall.

Really a great experience with this dealership. Everyone on the staff was helpful and professional,…read morenever once acting in a traditional "salesman". I have purchased many motorcycles over the years but this was, by far, the best experience I have had. Highly recommended.

After shopping around for a while in search of my dream bike I stumbled upon this gem! Great bike…read moreselection and they had the bike I wanted. A 2025 GSA. It appears all the guys in there are GS enthusiasts so we're super knowledgeable. I met Steven as I was wondering around, he wanted to know if I needed help or had any questions. Super low pressure. So took this bike for a ride and fell in love with it. I wasn't able to purchase that day so I put alittle money to hold the bike. When I was ready to buy he sent the app and by the time I got there it was all ready to go. We were able to work out a deal and the rest is history. Here is the really cool part! I felt really welcome, he talked about riding and everything in between. These guys are not salesmen they are enthusiasts! I can't stand sales people but every single guy I met in the store is happy saddle up and ride with! Knowledgeable, friendly and real. I never once got any pressure to close a deal just to find the right bike and make sure I was over informed and fully prepared! Steven kinda ruined every motorbike sales guy for me! Finance manager Cole was awesome! His big thing was making sure we left happy, if we could get a deal fantastic but again his love of the bike and brand as well as integrity for his work and company shone through. He was efficient and did his best to work the best deal he could for me. Peter a fellow Brit and Jess in the clothing and accessories department were fantastic offering lots of options for new gear and made sure I got everything I needed and it was the right product. All in all forget your salesy Harley Indian or what ever else, go check these guys out! Cannot recommend highly enough!

Mauro and Dom were great to work with. They were patient while I asked lots of questions and came…read moreback multiple times before buying. I would highly recommend and will always come back when in need of gear or the next bike!

Super service and the best experience I have ever had buying. The entire staff bent over backwards…read moreto help and all super friendly.

It is very hard to get Vespa parts…read more Wait times at 4 to 6 months are not uncommon. This is something you have to deal with if you wanna Vespa like I do.

Refused entrance, rude, condescending. If you don't want random customers showing up unannounced…read morewith the expectation of spending money in your shop then change your posted hours to "by appt only" your store is not open to the public. Your obviously some kind of elitist snob that treats some people with the best possible service while turning away and shaming others.

Love this place. Guy is knowledgeable and super helpful . Only scooter place we go. 9 years nowread more

There is great customer service and was very nice over all a great shop all thought it wold be good…read moreif the had more bikes for the little ones

From the owner: We sell all sorts of ATVs, Dirt Bikes, Go-karts, UTVs, Motorcycles, and much more. We have been in…read morebusiness serving the DFW for over 4 years and pride our self's in great customers service.

Working with Brian and Jeremy in Parts to purchase a Honda EU3000is was very streamlined…read more Friendly, straightforward communication, and a quick turn around. The most time consuming part of the deal was the drive from my home but it was worth it for the deal.

Quality service! Repairs were performed as quoted. Repairs lasted an the people are friendly &…read morecourteous!