Bait and switch Called about a runner that needed cleaning,…read moregave measurements I thought were correct, turned out it was 9 Ft x 2.5 not 12, but they quoted 50 bucks($2 a foot). I was okay paying the $50: but when I brought the runner and they filled out the paperwork and measured the runner, They then told me it was a $100 minimum. At no time on phone or when I first arrived was I told there was a minimum fee charged. It was like you are here now, and we can charge what we want, not what was quoted. I was shocked and very disappointed with the bait and switch. You need to be forthright, not underhanded like you were being. They also told me if I brought in a full size rug, they could clean my runner for the $50 at the same time. So they wanted me to pay for another rug(over $300) and the runner. Very crappy and sketchy customer service.

I called to make an appointment with citrus and I gave them my room dimensions and specifications…read moreand they told me that I would be able to be at the minimum and that I even had space to do other parts of my house if need be to get me to the minimum of $230. I opted for cushions on my couch and she said yes that will work. I race home from work get everything off the floor and get house ready. The technicians get there and they change my quote to $400 after I had been told I could do the two bedrooms that I had planned and cushions on my couch. After going round and round with the owner, she was not Willing to work with me after one of her schedulers had quoted me a certain price. I am very disappointed in the unwillingness to keep one's word on a quote and in essence bait and switch. I do not recommend this company.

Dropped off my rug over a month ago and have been asking for weeks when it will be ready. My…read moremessages are being read but never responded to. Called and said I'd get a call back but never did. I'm starting to worry my rug has been lost - I don't understand how this place has good reviews.

McGrews was incredibly helpful, efficient, and did a beautiful job! The woman whom I spoke to was…read moreextremely accommodating to a last min emergency carpet clean! We needed a spot clean from a pet stain accident. George was the technician who came to service the carpet He arrived early and was lovely. He completely removed the stain for us on brand new carpet, and we couldn't be happier. Thank you McGrew so much. You were a lifesaver. Definitely recommend this company for not only a beautiful job but lovely employees. Thank you!

Perfect all around! APC was very responsive to my request and were able to come out and complete…read morethe job within 24 hours! Very fair pricing and excellent service. I had a large area of tile / grout cleaning, two recliners and a sofa cleaned. I am looking forward to hiring again for some exterior cleaning.

Reasonably priced, on time service , very professional and pleasant . I was very pleased with their…read moreservice.

I had my 10 year old stained carpets cleaned. Trento, the owner was very professional and polite…read more He did a fantastic job of getting the stains removed. I will recommend his service to my friends. cleaning.

Very easy scheduling, the gentleman was professional, prompt, and my couch looks great.read more

What a blessing it has been to have found Charleston Rug Spa. Jamie makes having rugs cleaned so…read moreeasy. What a pleasure. He's positive and gets it done quickly. And most importantly, does a great job. This is the second time in two years that I've had all three of my large area rugs, 8x10 and 9x12 sizes, cleaned. They look gorgeous and were returned in a week. He will help move furniture and charges $75 to pick up and deliver. His prices are very reasonable. My rugs needed surface cleaning so the charge was $1.50/sq. ft. If you are looking for excellent work from someone extremely reliable with reasonable prices...look no further.

From the owner: We specialize in hand washing oriental area rugs. We also…read moreoffer water damage restoration services.

Great job done, called day ahead & they were available. Worker Marion politely called called and…read morecame early. Simple technique cleaned carpet stains & wiped baseboards. He worked around furniture we couldn't move. Couple hours and job was done. Sure wish they could have moved all the furniture but I know they don't ( I'd have paid for that if it was an option). Friend of mine used these guys same week based on my recommendation!

The price was fine for the size of the area done. The technician was on time and courteous and…read morefollowed procedure for the system 4 corners uses but the carpet didn't look much different after he was done compared to what it was before he started. In fact it had a sticky feeling to it. I rented a Rug Dr. machine and after using it most of the stains that were left behind were gone and the carpets were soft and fluffy again without the sticky feeling as before. I can't understand how spraying a chemical and then buffing it in could be expected to get dirt out of carpeting. After seeing the results I have to say that I wouldn't use this company again and I certainly wouldn't recommend 4Corners to anyone.

I would never recommend Lowcountry Citrus Solutions. The owner was rude and argumentative with me…read moreregarding my scheduled time request.

The guys were on time, efficient and well mannered. Their equipment was immaculate and they did an…read moreamazing job! I highly recommend them! Rebecca H

Huge thanks to Moen Chem-Dry for their incredibly fast response in helping us clean up a small…read morecarpet oops! Their communication was prompt and clear, the technician was great, and the service was excellent--the stain is completely gone. We're very grateful!

Our technician LG did a wonderful job cleaning the area rugs and cloth furniture in our home. While…read morewe did not have any visible stains, we had plenty of dirt and dog/cat dander which was starting to stink. Our rugs and furniture were not easily cleaned with my own attempts and with weekly Febreeze spraying. The house is now squeaky clean and doesn't smell like our pets. In the future, I'll call to book tile/grout cleaning as well as hardwood cleaning. I need to be better about having all my rugs/furniture cleaned once or twice a year as well! LG with Moen Chem-Dry does great work.

After searching Yelp and other resources for WHO is trustworthy to handle the cleaning and repair…read moreof a cherished family member, we turned to Von Hughes Rug Cleaning. What do you do with an heirloom handmade authentic Persian rug, that has never been cleaned despite going through over 20 full house relocations? Answer? Find the best people with the knowledge and heart to both care for, and expertly treat the rug. This firm knows all types of rugs, but finding people with experience caring for really one of a kind carpets is rare. The founder Kirill and his wife are not only very personable, but also possess an encyclopedic knowledge of how to care for and preserve these pieces. Ours hadn't been cleaned before and needed a repair of its fringe, thanks to past dogs. Not only did the stains come out, nap get restored and color brightened, but including the repair, was delivered as promised and as quoted. You can't beat a family team that serves up excellence! Highly recommended!

Absolutely outstanding. I owned five drycleaners in Michigan and worked with one of the top rug…read morecleaners in the area to please my picky customers. True rug professionals are few and far between. I moved to Hilton Head over the summer and needed to have my own rugs cleaned and repaired, so I spent a great deal of time researching the best ones in the area. Von Hughes seemed to have all of the attributes I was looking for, and from what I could determine, they had the equipment and expertise to do the job correctly. Kirill made the pick-up experience extremely easy. We reviewed what needed to be done, including completely replacing the fringe that had deteriorated on a rug I brought back from Kathmandu several years ago. When he dropped the two rugs off a few weeks later, I couldn't have been happier. The large Oriental looked as good as it did the day I purchased it. The Nepalese rug was also spotless, and the new fringe was absolutely beautiful. The workmanship was incredible. I could not have asked for a better job. As someone with experience in the rug cleaning industry, I can honestly say that Von Hughes is World Class, and I would not hesitate to recommend them to anyone.