These guys are incredible. Showed up 30 minutes early, knocked it out in an extremely professional…read moremanner. Awesome customer service.

Very good service and very professional. They were thorough and did a great job on my windshield.read more

Absolutely the worst windshield store in the local Chesapeake area. On TWO different vehicles (2-3…read moremonths apart) that i unfortunately had to have windshields completely replaced, this subpar establishment completely waisted my time with 4 pointless appointments. I booked 4 different appointments (2) mobile to be done in my driveway and (2) in shop and all of them resulted in them no being able to complete the replacement because "their manager" didn't conduct the correct inventory resulting in them not having my windshield!!! I took (3) different days off from work to have this done and not even an apology was given, simply let use reschedule you... The last two appointments I even doubled checked to ensure they had my specific windshield and the manager responded "Yes sir, we book appointment with the VIN so we have your windshield on site".... Save your time and simply book at ANY other windshield shop not named Safelite because they will waste your time 100%. To top it off, when I picked up my vehicle today (June 12, 2026) they left my vehicle unlocked! Like this place can't get any less professional. Be smarter than me and go elsewhere. I used my progressive insurance which they recommend Safelite but you can pick your own windshield place so I HIGHLY recommended you avoid safelite.

I'm not happy with this Safelite location…read more Through my insurance, I was scheduled to take my car in for window replacement on Saturday, 4/4/26. I dropped off my ride and my keys at roughly 8:30a with the guarantee and expectation that this service would be completed by 5:00p. The tech who worked on my car, Benjamin, called me around 3:30p to confirm that my car would be ready. In turn, I made arrangements to be dropped off at the Safelite Greenbrier location to await completion and then drive home. I arrived a little past 4:30p. I checked in with the lady at the front desk and waited in the lobby. I waited past their posted closing time (5:00p) and didn't hear anything until Benjamin came to get me just before 6:00p. He gave me my keys, and while we were walking to my car he quietly said, "I have some bad news." Of course, a window switch broke while he was working on my car and he wasn't able to immediately repair it or replace it. I waited roughly 90 minutes on site, when I could've been at home, to receive a broken promise. Service wasn't completed as guaranteed and I lost personal time in their lobby awaiting an incomplete job. Benjamin stated he/they would have the replacement part sent in (he quoted a turnaround time of 3-4 days, then they will install that part free of charge (an appointment wouldn't be scheduled until the part arrived). That means I have to take more time out to either bring my car back in, or Safelite can come to me (this option wasn't available when the part finally arrived). Either way, I'm still driving around (with basically a hole in my car) for longer than I planned. To add insult to injury, I received a text on Monday (4/6/26) morning stating the service was completed. Since I was already leaving for work, I immediately drove to the Safelite Greenbrier to follow up & confirm they are actively working to resolve the matter. I spoke with a manager, Lucas, who assured me they will order the part & get me scheduled as soon as possible. He provided me his personal cell phone number in case I have further questions/issues. So this is a mess. Safelite, after nearly 2 weeks (and multiple visits to Safelite Greenbrier to follow up), finally finished servicing my car on Friday, 4/17. I'll give them points for knocking this second service out (I dropped off the whip at 7:30a, they were done by 9:00a), but I was essentially left with a hole in my car for nearly a half-month; the hole just taunting someone to break-in again. What's worse, I didn't actually receive an apology from Safelite Greenbrier. Apologies were given to me via Safelite's customer service line (and my insurer), but that's only because I called to complain. I shouldn't have to chase businesses to obtain status updates for an issue that was created via the business (Safelite Greenbrier admittedly stated they were at fault). For 2 weeks, I visited them, called Safelite corporate, and called my insurer just to stay in the loop and hopefully expedite this process. Instead, I felt ignored and placed at the back of the line. Hopefully my car won't suffer another shattered window so that I won't have to opt for Safelite in Greenbrier. Since my insurance works directly with them, in the future I'll use another location, despite the Safelite Greenbrier's close proximity to my office. JV

Doug was awesome to work with, he has tinted two vehicles for me, highly recommend, won't get such…read morea high quality product anywhere else for this price. Give him a call.

This is my second vehicle that Doug has tinted, and once again, he did an amazing job. His quality…read moreand attention to detail are always spot-on, and you can tell he takes real pride in his work. Doug is professional, friendly, and easy to work with. The whole process is smooth from start to finish. I'll only use him for all my tinting needs.

I went in there with little to no knowledge on Tint and they were very helpful. Helped me better…read moreunderstand what I was putting my money into without just trying to sell me on something.

Received service requested on 4 vehicles in my household. We paid a pretty penny, but received what…read morewe asked for.

I had an amazing experience getting my car windows tinted! Daniel was professional, friendly, and…read moreclearly very knowledgeable about their work. He walked me through the different tint options and helped me choose the perfect one for my needs. The installation was quick, and the quality of the work is outstanding--no bubbles, no imperfections, just a clean, sleek finish. My car looks so much better now, and the tint has already made a noticeable difference in keeping the interior cooler and reducing glare while driving. The shop was clean, Daniel was courteous, and the pricing was very fair for the level of service provided. If you're thinking about getting your windows tinted, I highly recommend this place. Great customer service and excellent craftsmanship!

Such a great experience here! I was able to book super quickly, and they took the time to explain…read morethe different types of tint and why the prices varied. They even tested the tint to make sure it was effectively blocking heat from entering my car and double-checked everything with me before I left. Great service overall!

Amazing high quality service without the unnecessary markup price…read more If you're like me, you're searching for a windshield replacement. Whatever you do, don't shop with Safelite Auto. Don't believe me, look up their class action lawsuit because they jack up their prices to ensure you meet your detectable. That being said, I am sooooo glad I found glass doctor. They took great care of my car, repaired it quickly, and appropriately without charging me an arm and a leg. The staff were very friendly and informative. Overall, I am super pleased with my windshield & will continue coming here should my needs require it.

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

I had an excellent experience at New View Tint LLC. Mark was extremely professional, friendly, and…read moreclearly takes pride in his work. The tint came out perfect and the job was completed quickly without feeling rushed. The waiting area was also top-notch -- clean, comfortable, and a great setup for customers while the work is being done. If you're looking for high-quality window tinting and outstanding customer service in Norfolk, I highly recommend New View Tint!

Mark was timely, friendly, and knowledgable. Pricing is transparent and straightforward, and he is…read morethorough with his work. I requested an appointment immediately after receiving a quote, and was accommodated quickly. I asked some questions about VLTs (visible light transmission/tint percentages), and decided after discussing with Mark. The vehicle is a gift for a first-time driver. The tint job is very neat and looks awesome against the paint color, as he said it would. His work makes it obvious that he takes great pride in his business. I left the shop feeling confident and well advised. Overall, he's a true professional. I can't wait to present this car and to bring in my primary vehicle next!