We were given two numbers to ring by our friends down in this area, 01293 430430 for Carline and…read more01293 820820 for DSM Horley. We rang Carline wanting a taxi to go to the airport, they were very offhand and brusque on the telephone and made it quite clear that they weren't really interested. Rang DSM Horley and received very good service. So next time we come down and leave our car at our friends' house then book a taxi to the airport, we'll be ringing DSM Horley first, not Carline!

First class service and reasonable prices - about half the cost of Checker Cabs at Gatwickread more

Thoughtful, prompt and courteous service! Traveled with a party of 3. Couldn't beat the price and…read morevalue of having been met outside arrivals and lead to a waiting car! Compared the cost of a £25/per person Heathrow Express ticket price for 3 adults, selecting Simple Airport Transfers was a no brainer. Would definitely use them again. Thanks!

Needed to get from Heathrow to Stansted airport. Had to catch a flight from Stansted to Stockholm…read more Driver greeted us at the terminal and wasted no time in getting us to the parked limo. He made good time. He didn't chat much. We were pretty happy about that. It was early in the morning. We had just gotten off a flight from DC. Helped unload our bags at Stansted and pointed us in the right direction. We made our connection.

I come to London often and this was the first time I used Airport Transfer. The communication and…read morebooking process was online and super smooth. The pricing was very reasonable. Upon arriving in London we found our driver easily. He was very courteous and the car was clean. Would use them again!

This is my first time booking (on-line) for a Chauffeur Service, to a foreign country (UK), for…read morerides between Heathrow Airport and my Hotel in London. Booked an arrival and return pick-up, for a total of 98 British Pounds. Not bad at all for a two way ride! ( A Black Cab will cost over 100 Pounds one-way from the airport) My driver called my cell phone at pre-arranged time, upon landing at Heathrow. He greeted us at the arrival exit, with a placard with my full name on it. The driver was very courteous and helpful with our luggage to the car. Bottles of waters are available in the car. On our return trip to the airport, the assigned driver arrived at the hotel early for pick-up and gave me a call. No stress and no-frills impeccable service! Highly recommended for travelers arriving in London with spouse/family and a lot of luggage! I cant imagine people travelling any other way!

Alan found this company on Cruise Critic and made arrangements for us to be transported from our…read moreLondon hotel to the dock in Southampton where our cruise ship awaited. Mick was our driver and he was not only on time, he was 15 minutes early. When the hotel front desk staff wasn't helpful in contacting us to let us know he was there, Mick was patient and persistent and we connected, almost by chance in the lobby as our luggage was being brought down. The luggage was loaded into the trunk of Mick's new Hyundai, an attractive model not found in the US as far as I know. He skillfully and courteously drove us out of London, though traffic and right up to the terminal where the ship was docked. He made excellent time and good conversation as well. The cost was about £125, which seems reasonable for that distance and for the convenience of door-to-door transportation. We would use Smith's again. Alan's only complaint was that the car wasn't a bit larger, because he felt cramped in the back seat.

I was flying into Heathrow and needed to get to Southampton for a cruise. I found that Smith's…read morewas recommended on some message boards on www.cruisecritic.com . I went to their web page and filled out the electronic form. Within 30 minutes, I had a quote of 92 pounds- roughly $150.00 each way (300.00 round trip) for all three people and all our luggage. The cruise line on the other hand offered a transfer via bus, with restrictions on the amount and weight of our luggage for 100.00 USD per person each way ($600.00). I booked via email and they answered my emails within minutes. I had a last minute change in pickup location (See my review of the Heathrow Sheraton) and emailed Smith's. It wasn't a problem.... They replied in minutes. They showed up in a almost brand new mini van and were on time. The drivers were polite and dressed professionally. Upon pickup, I again had a last minute change of pickup times.... Easily done via email. I would highly recommend Smith's for transportation needs in and out of Heathrow

Really convenient train between Heathrow and Paddington station that I wish I'd known about several…read moreyears ago! I'm not sure if this is advertised a lot or that many people know of it. There's the Heathrow Express, which is advertised at the airport and station a lot more clearly than its sister the Connect. The Express goes directly from the airport to Paddington and takes roughly 15 minutes, whereas Connect stops at multiple stations, picking up people/dropping them off along the way. Follow the signs for the Express, and you'll be just about where you need to be for the Connect. The trains are clean and you're not dealing with the general crowds of the London tube, so it's a relief when you're carrying luggage and just want to sit back and relax a bit after/before a flight and during the commute. I decided to give both a try to see how they compare with each other, and I'm glad I did. The Heathrow Express is even nicer, but that's also reflected in the price tag of 22 pounds; the Connect is about half that price, but also takes about twice as long. Either way though, you'll have to drag and carry your luggage around a bit to get to the platforms, but it's not as extensive as taking the tube and carrying them around flights of stairs. If you're traveling solo, both the Express and Connect are the better financial options over hailing a cab to central London. However, if you're in a group, hailing a cab and dividing the fair could still be the most convenient and worth it.

My wallet and I feel much better taking Heathrow Connect, than its brother Heathrow Express: it's…read moreroughly half the price, but also half as quick - a trade-off that I'm willing to do more often than not. (Being German, I'm way early anyway, so I can comfortable squeeze in that extra 15 minutes.) Both Heathrow Express and Heathrow Connect leave from Paddington Station. Yet while the former is very easy to find, the latter is less obviously advertised throughout the station. Let me tell you where to find it: Platform 12! Make sure you get the tickets before heading to the platform though - you can buy them from the normal National Rail ticket machines. Life in the fast lane - not always my preferred choice!

This company sucks. If I could give a minus score, I would. I was treated with disrespect. They…read morecharge an exorbitant amount for a subpar service

Friendly and accommodating. Very honest and upfront when they did not have a cab - didn't string us…read morealong with a crazy wait time. Just, "Sorry love!" Fares very reasonable. Drivers all pleasant and friendly. We took more than a dozen rides during a recent stay in Burgess Hill, and every time the cab was bang on time. Finally - every cab was perfectly clean, with no smell of a sneaky smoker. Our final trip was to Heathrow. Their normal fare is £120 - but they do charge a stiff premium on a bank holiday. Still, just being able to get a cab to Heathrow from way down in Burgess Hill is awesome!

Great service. I really appreciated their quick and friendly help to collect my stranded son after…read morehis car broke down. Thanks to Safa for getting him home safely.

Have a very efficient on line service, which I assume can be accessed by smart phone as well. When…read moreI notified them of a review they had already read it. On the ball or what?

Woohoo! As good as it gets! definitely recommend this cab company for airport transfers from…read moreMarlow.. not your cheapest but a very good service. Thanks Mohammed and Team at Marlow Cars!! Jason

Driver was on time, helpful, personable and played Dire Straits on the stereo! It won't let me…read morepost without more characters

We were very pleased with the services of Twelve Transfers on a previous trip to London that we…read moremade prior arrangements with them again to have a driver waiting for us when we came out of customs at Heathrow Terminal 5. Our plane was late in arriving and somehow signals got crossed and the driver was not there. After a few phone calls, we found each other. It was a quiet and uneventful ride. We have come to rely on the efficient and prompt service we have received from Twelve Transfers. We highly recommend this company. It is nice having a picture of the car and driver who would be taking us from London to Southampton. Karim was waiting for us when we left our hotel. The car was a Jaguar and was most comfortable. Karim was a very skillful driver getting us out of London in no time and on the motorway to Southampton. It was an uneventful trip. We through enjoyed our conversations with Karim on various topics. He was a very nice young man.

When you're flying out of London Heathrow, there might be occasions when you're happy to use public…read moretransport. If that's the case (and you happen to be heading there from Croydon, Sutton, New Malden, Kingston or Teddington) you're in luck, as there's an efficient express bus service. This single decker runs on an hourly (or thereabouts) basis and has limited stops - hence the improved journey time. For the price of a normal bus ticket (oyster cards are also accepted) you get a smoother, speedier and potentially more relaxing journey. It's an option that works well, so long as you've pre-informed yourself with the timetable (see website link); if you don't live too far from the bus stop and when you're not too laden with luggage. It terminates at Heathrow's central bus station where you'll find sign-posted links and access to all the terminals. I'm always happy to discover ways of cutting the stress, hassle and cost of getting to the airport!