This is my 6th visit to Heathrow and I'm very impressed with the wide open, huge, and airy terminals, especially Terminal 2...The first couple of times it was with Canada Airlines and British Airways and both experiences at the airport for a connecting flight were fine. These last four times involved actually leaving the airport and spending time in London...and when disembarking, it's very smooth getting through immigration and getting to the carousel. Also, whether taking a legendary Black Cab or catching an Uber, it's pretty easy by following the signage... When arriving to the airport, once again, the Uber drop off zone is very clear and checking-in is very easy...getting through Security is also very quick, no need to take your toiletries or laptop out - they have sophisticated X-rays. That wasn't the case in 2024... Once past Security, there are a number of excellent shops and restaurants and the lounges are incredible...I really love England, London, and Heathrow...:) read more

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I thought that this was going to be better than my home airport(jfk) but this place was far from it. I was here on the night of the NAT delays/cancellations. I disliked how the workers there could not accommodate our wishes for the night. After the flight was debarked, the workers were little to no help. There were no food/drink/ hotel voucher read more

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Date: August 28, 2026 Experience: We flew with United Airlines and had to travel from Terminal 2 all the way to baggage claim, which seemed like a really far trek. There was an option to hop into one of the golf carts if you couldn't walk all the way to baggage claim, but we made our way on our own two feet. Lots of walking escalators to get us to our bags, but at least there was an express option so we didn't have to wait in a long line at immigration. We just had to scan our passport and walk through an automated gate. Baggage claim was a bit confusing on our end since we weren't informed on which carousel had our luggage, so we had to look at the board and slowly wait to see our flight number appeared on the board. The tour company we were with had drivers for us, so that was a plus in not having to figure that part out to leave the airport to our hotel, which was an hour away. read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

This is the UK's largest airport. Located about 14 miles from Central London. With traffic,expect the driving time to be about an hour to and from the city. Going thru customs was very easy with facial recognition as was luggage claim. Airport is very well marked considering it's age. During High Season tho their might be delays with so many passengers flying in and out of the airport. read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

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Heathrow is large and widely spread out. It's easy to navigate but make sure you have time. I went to the lounge and my gate's signage was next to the lounge so I thought I was close. In actuality it took me 10 minutes to walk to my gate! There are plenty restaurants and souvenir shops. Mostly the same as in the U.S. but plenty nevertheless. Comfortable seating at the gates with outlets. Heathrow is at the top of my list for international airports. read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

Clean, Beautiful and easy to navigate this airport. Super friendly & helpful airport workers and such easy directions and walking distance to the terminals. Excellent and efficient execution in Security/immigration. Such focused people doing their job at the best. Common waiting place gets a bit crowded but tons of restaurants, coffee places, browsing area to look into. If you have an access to a lounge, it will be awesome. read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

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I had managed to dodge flying through Heathrow on prior European vacations, alas, this time the only reasonably priced flight had a connection here. I am grateful that my second flight was delayed by 45 minutes, as otherwise my 1.5-hour long connection would not have been enough time to make it to the gate! We were flying from Croatia to the US, so we had to go through security again plus customs. Both my bag and my boyfriend's bag were flagged for secondary checks (along with a TON of others), so that took ages. They had to test my cat figurine from Dubrovnik for whatever reason. Came back fine, obviously. We also had to take a shuttle, a tram, a bunch of escalators, and walk a sizable distance between terminals to reach our flight. All in all, not a fan of this place. I was hoping I'd at least run into a Costa Coffee on the way, but nope, no such luck. read more

Heathrow Airport is where I landed when I came to London from Los Angeles. I landed in terminal 2 which is named the Queen Terminal. This was my second time in London and my first time was also landing in Heathrow Airport as well. The landing was fine, exiting the plane was good, going through the broader agent was simple and picking up my baggage was great. I also flew out from Heathrow to go to Germany which was my layover before going home to Los Angeles. The only issue I experience here was the check in desk was not open until like an hour before my departure. Then the walk from the baggage drop off and security was far. read more

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Heathrow is one of the busiest airports in the world and once you're in it, you can feel that. However, I do find that this airport is super easy, even though it is so very, very busy. I've never written an review for this airport, but I've come through it about 10 times in the last 2 decades (which isn't a lot, I know, but I've seen quite a few other airports and this one does stand out in a positive way.) First, navigating this airport is very easy. There is clear signage everywhere and there is quite a lot of staff available if you have any questions. There are also a lot of moving sidewalks and ways to get around if you can't walk that far that fast. Second, there are a lot of shopping and dining options and places to sit. They do this thing where you don't know your gate until about an hour before your flight, so you kind of have to sit in the bigger communal spaces. There are plenty of sign boards with flight numbers that are easy to read and let you know once your gate is assigned. This is such a nice and easy system. Third, the way the UK (and other parts of Europe) does immigration arrivals is amazing. I wish the US was more like this. I love just scanning my passport and walking out. I don't think I've ever been in this airport longer than I should have trying to get through customs. I have global entry (for arriving back home) and even that is not faster than this system. I also have never had a problem with the security screening coming into the airport here. Even when the lines are long, they move fast, with modern equipment. If there were a flaw, it would be that I hate duty free shopping. I hate being pushed through these shops and can't wait to get past them. Scent induced migraines are never fun before a flight. read more

Not much to rave about here. Getting around this airport is surprisingly cumbersome, often requiring multiple transfers between buses and trains just to reach your destination. The food options are also underwhelming. While I didn't visit every terminal, I did spend time in the major ones. There are a few snack stands and a couple of decent restaurants, but very little that is both quick and genuinely good. The sit-down restaurants I tried were solid, but they're not always practical when you're short on time. My biggest frustration was Terminal 5. The gates are incredibly far from the main food and shopping area, and a glass wall runs down the middle of the corridor with very few crossover points. To make matters worse, when an arriving flight is deplaning, sections of the hallway are closed off, forcing passengers to wait around 20 minutes before they can continue walking. It's an unnecessarily inconvenient design that makes navigating the terminal far more frustrating than it should be. read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

Nice airport Rather pricey But easy to roam around Good shops and restaurants Multiple places for seating read more

Very easy entry process to the UK. You do have to register ahead of time on their governments website. It costs a bit, but it's good for a few years. Although once you're exiting the airport, it's confusing where to go to get picked up by Uber. We had to ask someone. You gotta take the elevator to level 1, which is the carport (garage), and then you walk to Row R. You'll see the group of people waiting. Although there's no signs to lead you there. You just gotta start walking 'til you walk in the direction of Row R. read more

Heathrow Airport - Easy entry to the UK as long as you already registered ahead of time - Airports Near Me - Hounslow, XGL

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Back in day when I lived and worked in London (off and on for almost three years), I spent a lot of time pounding the terminals of this massive airport. Heathrow can be incredibly busy, so come prepared. If you are arriving in Heathrow, there are plenty of shops for souvenirs from cheap touristy keychains and tea towels with Princess Kate's face plastered on it, to very high end luxury brands - think anything from Marks and Sparks (M&S) to Chanel. If you have a layover and need to connect with another international flight, be prepared to literally walk miles to get through one terminal and on to the next. It was mind boggling just how far of a walk it was. If you are tired and jetlagged, it's exhausting. If you are departing LHR, you might find a few shops to get your last sausage roll bite before you board. read more

The Brits do not mess around when it comes to security. They're more intense than TSA in the US. As a result, you are very likely to miss your flight if you have a connection, especially an international connection, even if you don't have to "leave" the same terminal. I say "leave" in quotes because even though I landed in Terminal 5 and my connecting flight was also in Terminal 5, I had to get on a tram to move to a different section of Terminal 5. Regarding the tram, the concept of time is lost here. The screen and voice over the PA system will tell you it's 2 minutes away, but it's much longer. More like 4 minutes. Then, when it finally does arrive and all the passengers on board exit stage left, you then have to wait yet another 5 or so minutes for a computerized security sweep before you can even get on board. Mind you: this is all in the same terminal! As for the baggage screen, every single bag in my queue was flagged for secondary inspection, which created a massive back up. This, combined with the utter lack of urgency from all of the two bag inspectors, added another 20 minutes to my travel time between gates, all in the same terminal! Just to illustrate how close I was to nearly missing my flight, upon sprinting to the gate, the flight attendant knew who I was, calling me by name. I guess I was the last to board. All in all, I landed at this airport from another European country at approximately 1:50 local time and made it to my connecting gate at 3:00 for a 3:15 departure time. read more

This is a very busy airport and a bit of a challenge to navigate, especially when you fly in and have a connecting flight in a different terminal. Since we missed our connecting flight due to a delay with the incoming flight, we ended up getting re-booked for a flight 6 hours later. Not fun. But, this airport has tons of high end shops, if that is your gig. I was not impressed by their deletion of good places to eat, though. They do have sections of general seating areas, which are nice, especially with all the throngs of people going in every direction and all at one time. read more

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Heathrow Terminal One was gross. Landed here on a brief layover from Belfast. I've been to other terminals and they're clean and less crammed. Usually, this airport is very good. Terminal One was having a bad congested day! read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

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Finally got to experience it. Heathrow is massive!!! Get ready to get a good amount of steps. Great to use the rail system to get to and from the airport. read more

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Heathrow Airport was pretty smooth to fly in and out of when I traveled to London. Flights were on time and security was pretty smooth. I also found a cool British store beyond security where I purchased a tshirt and socks. There were tons of food options and restrooms were readily available. Our Delta gate was quite a hike from security at one end of the airport. Along our journey I noticed little cubby holes where passengers could relax or even lay down for a nap. That was cool as I've never seen this in any other airport. One was large enough for two people to fit inside. The longest wait was when we arrived and went through immigration. One of my travel companions was in a wheel chair. This line was shorter but we still waited roughly 30 minutes. I hope to go back to London again and it's always less stressful once you've experienced an airport so you know what to expect. read more

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It is not always easy to navigate. Poor signage. Checking bags was an ordeal. Finally someone was able to get us to the proper line. Once checked in the rest is pretty good. Lots of options and then easier to navigate. read more

A lot of folks don't seem to care for Heathrow. The countless times I've flown in and out here have been a good experience. It's a large airport and it gets really busy. However, it's easy to get around and get to where you need to be on your own. There are various restaurants and shops and areas for relaxation to pass the time whilst waiting for a flight. read more

A huge airport with an historic name and legacy, and it can be a bit of a harrowing experience for less experienced travelers. Be sure to get there extra early for departing flights. I have flown into and out of Heathrow a few times now and it's always very busy. Terminals and gates are spread far apart so wear comfy shoes or sneakers. Check in and customs process was pretty smooth, no complaints. Plenty of retail shopping with many of it the high end variety, along with restaurants, lounges, and assorted spots for magazines and snacks. I saw multiple seating areas which is always good to have while waiting. Also, its easy to and from Heathrow by using their subway - The Tube - which is right here. Very convenient to have the train station on site for transportation. If I recall we took the Elizabeth line into the city. Yes, it's a bit outdated and could use a refreshing but gets the job done otherwise. read more

Not bad at all! Quick moving all throughout, from getting the boarding pass, through check in, and security. Clean. Lively. Big and spacious. Easy to navigate and great signage. No negatives whatsoever. read more

Heathrow Airport - Signage at Heathrow. - Airports Near Me - Hounslow, XGL

Heathrow Airport is a mixed experience. On the positive side, security was impressively speedy and the staff were friendly and helpful, which definitely made the start of my journey smoother than expected. The terminals are clean and there's a good selection of shops and restaurants to pass the time. However, one major frustration is that they don't announce the gate number until about 45 minutes to an hour before departure. This makes it really stressful if your gate ends up being a long walk away....everyone suddenly rushes at once, creating a bit of chaos. It would be so much better if gate information were available earlier to allow for a calmer boarding process. Overall, it's a decent airport with good service, but the late gate announcements make the pre-boarding experience far more hectic than it needs to be. read more

Heathrow Airport - You can see when your gate will be announced. - Airports Near Me - Hounslow, XGL

I have a love/hate relationship with London Heathrow Airport. I loved it when I lived in the UK. That's when I traveled back and forth to Miami when visiting stateside. It's a smooth transition when you're not connecting to other flights. Although traffic wise, it was much easier getting to Gatwick from the east side of London. Our most recent visit brought back memories of the not so great times changing terminals to get to connecting flights. Make sure that you have at least 90 minutes as a buffer between flights. It's always a rush trying to get from Terminal 3 to Terminal 5 and vice versa. Going through security will be the longest part of your journey. It's not the friendliest staff you'll ever meet. Our aircrew was even late getting to the gate due to a hold up in security which delayed our flight back to the States. We usually try to give ourselves 3 hours so that we can relax in a lounge to decompress, but the schedule doesn't always work out that way. The good news is that there are clear directions on where you need to go. The transportation to and from the terminals by bus is very organized even though it's a very long walk to get there. You'll be rewarded with lots of nice shops and lounges once you get to your terminal. Fortnum & Mason is one of my favorite shops at the airport. Unfortunately, I missed it this time around. Another good thing that I noticed is that we didn't need to claim our luggage and drop it back off between connections here. That was a very welcomed change. What more can I say? It's a massive international airport. It's going to be a minor inconvenience for a short period of time. Just try to do the best that you can to get through it all. You can always rest on the plane. read more

While I didn't have any problems with Heathrow itself, and enjoyed a final pret sarnie, then a nice glass of bubbly at the posh bubble bar, and found security easy and finding my way around easy, I did have a problem with United's gate methods. UNITED GATE Even though the plane I was catching to LA was only half full the gate staff made it hell and were bullying everyone, insisting on lines, then closing them while you were still standing in line.....very frustrating and very confusing. I don't appreciate being SHOUTED at and herded like a farm animal by staff who don't know what they are doing, who quite frankly couldn't organise a piss up in a brewery! I always walk around before boarding as it prevents blood clots and helps if you have lymph nodes removed....so I was walking in the concourse and was told continually to sit down by staff, even though I wasn't near the actual entrance to the gate. Rude and uncalled for bullying behaviour. Gate agents don't have the right to stop people walking the concourse if they are not causing any problems. What started as a reasonably relaxing end to my visit to the UK soon turned into a UNITED pain! read more

Heathrow is by far one of the nicest airports I've ever stepped foot into. The hustle and bustle of airports, Heathrow will make you feel like you're in a city center. TSA and immigration lines are organized move rather quickly. We had to check in our luggage, and that line too flowed well. This airport is big, so be prepared & know where you're going. Shops & more shops everywhere. The gate level is lined with luxury cosmetics stores, Louis Vuitton & Dior shops to purchase a last minute handbag and an entire store with a variety of alcoholic bottles and beverages. Make your way to the salon for a quick blow out if you have time. Plenty of restaurants to choose from with a variety of choices for everyone. We had a great experience. read more

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For a decade, I really despised and hated this airport...have stand on busses from the aircraft to the terminal, 2-3 different security check points by manned security, multiple baggage checks...it took forever to get around. Today, perhaps due to Brexit and the new Electronic Travel Authorization(ETA), getting through Heathrow is a breeze! From American to the UK, we didn't have to talk to a single person or security guard. We scanned our passports and faces, picked up our luggage, and were on our way! Same with going to back to America...so fast and easy! Not sure what the UK government did, but it is excellent! Also, restaurant and shop prices are reasonable compared to American airports...you can get food and drink for reasonable prices. Looking forward to my next UK adventure! read more

This fucking place...... it hot it's gross.... The food sucks. The people are ass. Our flight couldn't land due to traffic on runway I guess. So we missed our connecting flight and got stuck at airport 5 extra hours. Total shit place. No air conditioning in one of the biggest airports in the world? Just stingy. read more

I have a very strong love-hate relationship with this airport and will avoid it if I can. I love that there are many direct flights from my home airport and London is a major hub to travel to many countries I've visited. I very much dislike the size of this airport, the many terminals and how complicated it can be if I having to switch terminals. On my most recent trip, I flew with British to terminal 5 with a connection to American Airlines in terminal 3. I'm glad that I had 3 hours for my connection because so many things that could go wrong happened. I understand why people may send their elderly relatives with wheelchair assistance because it is not the easiest of places to navigate. I'm sure I'll travel through Heathrow again in the future but only if a more convenient option for my travel plans is not available. read more

This was the airport we flew out of in the UK (London). It's a pretty nice airport. The layout was easy to navigate and it was pretty easy to find our gate. The TSA check went smooth for us, which was nice! read more

I'm not a fan of this enormous cattle market and I never look forward to travelling through it. Ripping customers off for mostly average food is at the top of their agenda. This is across the range: food, drinks and gifts. Their duty free sure isn't profit free and there's lots of goods cheaper on the high street. I could have saved a fiver buying a litre of Jameson but it was not worth the hassle. Their chairs are terribly uncomfortable and most of their phone chargers, fitted into the uncomfortable seats don't work and this is in a multi million pound a year airport with a chief executive earning well over £1.5 million annually. The laugh is on us and it's really not funny but beyond the pale, whatever that is any more, in a world devalued by the solipsistic Trump, with his parasitic tech emperors and the internet itself, degrading all our long held values, making honesty, honour and integrity seem anachronistic. read more

Heathrow Airport - Rip off anybody? - Airports Near Me - Hounslow, XGL

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Landed safely! Staff extremely polite and helpful. Airport clean as well as restrooms. read more

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Heathrow Airport was our layover while traveling from Tampa to Mumbai. Upon arrival, we went through security, which was quick and hassle-free. The airport offers a variety of shopping stores, making it a great place for travelers looking to shop. However, the airport was quite crowded, and finding seating was challenging. One downside was the limited food options. We had a meal at YO! Sushi, which was just okay. If you have a long layover, I'd highly recommend booking a lounge instead of eating at airport restaurants. The food at the airport is overpriced, has long wait times, and isn't great quality--a lounge would be a much better option for a more comfortable dining experience. read more

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Ginormous airport but super easy to navigate through. When we landed here, we did wait about 30 minutes at baggage claim to gather our luggage. Customs was to the right after baggage claim which is where you would go though when flying in from another country (as I would assume so) but there was nobody there. So we just kept on walking towards the exit. Nobody stopped us so we just kept on. Next thing you know we were on a train headed to our hotel. I kept thinking to myself this is the easiest arrival I've ever experienced in a foreign country. Departing Heathrow is just as easy as well. Again, easy to navigate through. If you have liquids in your carry-on, they have display cases of how they should be packed. There's a centralized area of shops and restaurants as you wait to see where your gate is. We got to the airport 3 hours prior so we had time to eat and do some shopping while we waited for updates on the monitor. Our gate was a 20 minute walk. So if you're flying from Heathrow, get there early enough to walk to your departure gate. This is a huge airport. You will do a lot of walking. read more

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Very well laid out and not confusing airport. Employees are friendly and helpful. We had no issues finding our gate and were given correct information when made an inquiry. (Example, where's the nearest toilet). read more

British Airways BA273 -- Safety Concern and Customer Service Review I'm writing this review about an incident that happened on British Airways flight BA273 from London Heathrow to San Diego on August 10, 2026. I was very grateful to have been upgraded to Business Class, and overall I was looking forward to the flight. Unfortunately, the way an issue with my phone was handled after landing left me very concerned, especially because of the potential safety issue involved. Shortly after boarding, while I was seated in 17K, my cellphone slipped from my lap into a crevice underneath my seat/right-side console. I immediately told a member of the cabin crew. They specifically told me not to move my seat because the phone could potentially be crushed by the seat mechanism and damage the battery, which could potentially cause a fire. I followed their instructions and kept my seat upright for the entire 11+ hour flight. During the flight, several crew members tried to retrieve the phone but were unable to reach it. I was told that an engineer would need to look at it after we landed. Once we landed in San Diego, I stayed on the plane after the other passengers had gotten off because I was waiting for the engineer. When the engineer arrived, I was told that depending on where the phone was located, it might not be possible to get it out. I was then asked to leave the aircraft, collect my luggage, and wait at the silver podium for a British Airways representative. I waited approximately 15-20 minutes, and when the representative came over, I was simply told that they had been unable to retrieve the phone and that I would need to contact customer service. When I tried to ask what would happen next or whether the phone was still inside the aircraft, I was dismissed and told to proceed through immigration. I ultimately left the airport without my phone and without any clear information about whether it was still inside the aircraft, whether the aircraft had been checked for it, or whether anyone would make another attempt to retrieve it. I have also submitted a claim with San Diego Airport Lost & Found. What concerns me most is that this is more than just a lost phone. The cabin crew specifically warned me that moving the seat while the phone was trapped underneath could damage the battery and potentially cause a fire. If the phone remained inside the aircraft after I left, there is a possibility that another passenger could sit in 17K and move the seat without knowing the phone was underneath it. That could potentially damage the phone and create a safety risk for the passengers, crew, and aircraft. Because of that, I feel this situation should have been treated as a safety concern rather than simply a lost-property issue. I believe British Airways should have a clear procedure for situations like this, including: * Making sure the affected seat and surrounding area are properly checked when a phone or other lithium-ion battery device becomes trapped. * Safely removing the device before the seat is used by another passenger whenever reasonably possible. * Having engineering or safety personnel assess the situation when there is a concern that a battery could be damaged by the seat mechanism. * Making sure ground staff and cabin crew clearly communicate what has been done and whether the potential hazard has been resolved. * Following up on situations like this instead of simply directing the passenger to general customer service. I want to be clear that my biggest concern is not the phone itself. It is the possibility that it could have remained inside the aircraft and become a potential hazard to someone else who had no idea it was there. The cabin crew took the concern seriously enough to specifically warn me not to move my seat because of the possibility of a battery fire. Because of that, I was surprised and disappointed that after landing, there was no clear communication about whether the phone had actually been removed or whether the area had been inspected before the aircraft continued operating. I hope British Airways takes this seriously and reviews how situations like this are handled. Passengers should be able to trust that when cabin crew identify a potential safety hazard, it is properly addressed all the way through to the ground--not just during the flight. Passenger and crew safety should always come first, especially when a potentially damaged lithium-ion battery is involved. read more

I arrived here and departed here both on weekday afternoons on a late August/early September in Terminal 5. Arrival immigration process = seamless as it's automated (scan passport and have photo taken) and there was little-to-no-queue at the time. No-fuss quick TSA process as well (though I had a dedicated British Airways business class queue for it; can't comment on general TSA queue). Navigating to reach the public transit train lines here to London city proper wasn't complicated. Specifically boarding a flight leaving Heathrow though......a bit of a clusterf*ck lol. Gates don't get assigned to flights here until up to an hour before departure time, and for me my gate for my flight back to San Francisco wasn't assigned until 15 minutes before boarding time. On top of that, I got the short end of the stick and boarding on the plane had to be from the tarmac; shuttle bus travel directly to the plane sure was a doozy as staff stuffed flight passengers into the bus like sardines. 30 min departure delay due to an issue regarding the plane cargo hold. *Crowded* airport, and with flight gates not being assigned early, there is very active foot traffic as people mad-dash to their flight gates across the large terminal. Lots of lingering in general areas with minimal seating availability also, so very much recommend splurging on lounge access at this particular airport if you plan to be here for at least a couple of hours. read more

This is a very busy airport and I thought it was a bit confusing, but luckily I was with a tour leader that was able to maneuver our group around. While we were in London the underground subway went on strike, which would have been a convenient way for us to get from the airport to our hotel. So we needed to take separate taxis, which wasn't terrible, but still inconvenient and cost us 110 pounds which we were able to split among our passengers. The day before we were going home they shut down terminal 4 because of a suspicious substance. Since our hotel was at the airport and happened to be in terminal 4, we had a nightmare of a time getting back to our hotel. I realize none of this was because of the airport, but I will always have that memory!!! read more

Heathrow Airport - Airports Near Me - Hounslow, XGL

Heathrow is pretty much the definition of a busy airport. It's huge, bustling, and full of people from all over the world. Getting around can feel like a bit of a hike (seriously, some of those terminals are a workout), but the signage is clear and there's always staff around to help if you're lost. Security can be a mixed bag, and the lines are notoriously long (so arrive very, very early). But once you're through, the place has plenty of shops, restaurants, and lounges to keep you occupied. It's easy to get to via public transport too, which is always a huge plus when dealing with the stress of flying (especially internationally). There still isn't enough seating nor phone chargers, but the people watching is off the charts. Heathrow is not the coziest airport in the world, but it's well-run, clean, and gets the job done, which is really all you can ask for before or after a long flight. read more

This was such an iconic visit for me! My first time to London. The employees of the airport was just as I'd imagine - something similar to east coast but with the coolest accent to get me where I needed to be. It was super outdated. And soooo far to get to the ground. Outside of that - can't wait to go again. read more