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Heathrow Airport

3.1 (1.2k reviews)
Open Open 24 hours

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Divya R.

Clean, Beautiful and easy to navigate this airport. Super friendly & helpful airport workers and such easy directions and walking distance to the terminals. Excellent and efficient execution in Security/immigration. Such focused people doing their job at the best. Common waiting place gets a bit crowded but tons of restaurants, coffee places, browsing area to look into. If you have an access to a lounge, it will be awesome.

Brandon L.

Not much to rave about here. Getting around this airport is surprisingly cumbersome, often requiring multiple transfers between buses and trains just to reach your destination. The food options are also underwhelming. While I didn't visit every terminal, I did spend time in the major ones. There are a few snack stands and a couple of decent restaurants, but very little that is both quick and genuinely good. The sit-down restaurants I tried were solid, but they're not always practical when you're short on time. My biggest frustration was Terminal 5. The gates are incredibly far from the main food and shopping area, and a glass wall runs down the middle of the corridor with very few crossover points. To make matters worse, when an arriving flight is deplaning, sections of the hallway are closed off, forcing passengers to wait around 20 minutes before they can continue walking. It's an unnecessarily inconvenient design that makes navigating the terminal far more frustrating than it should be.

1980s
Peter X.

Heathrow Airport is where I landed when I came to London from Los Angeles. I landed in terminal 2 which is named the Queen Terminal. This was my second time in London and my first time was also landing in Heathrow Airport as well. The landing was fine, exiting the plane was good, going through the broader agent was simple and picking up my baggage was great. I also flew out from Heathrow to go to Germany which was my layover before going home to Los Angeles. The only issue I experience here was the check in desk was not open until like an hour before my departure. Then the walk from the baggage drop off and security was far.

Easy entry to the UK as long as you already registered ahead of time
Roselia G.

Very easy entry process to the UK. You do have to register ahead of time on their governments website. It costs a bit, but it's good for a few years. Although once you're exiting the airport, it's confusing where to go to get picked up by Uber. We had to ask someone. You gotta take the elevator to level 1, which is the carport (garage), and then you walk to Row R. You'll see the group of people waiting. Although there's no signs to lead you there. You just gotta start walking 'til you walk in the direction of Row R.

Leesa T.

Heathrow Terminal One was gross. Landed here on a brief layover from Belfast. I've been to other terminals and they're clean and less crammed. Usually, this airport is very good. Terminal One was having a bad congested day!

Tarmac
Kyle B.

Finally got to experience it. Heathrow is massive!!! Get ready to get a good amount of steps. Great to use the rail system to get to and from the airport.

Debbie W.

This is a very busy airport and a bit of a challenge to navigate, especially when you fly in and have a connecting flight in a different terminal. Since we missed our connecting flight due to a delay with the incoming flight, we ended up getting re-booked for a flight 6 hours later. Not fun. But, this airport has tons of high end shops, if that is your gig. I was not impressed by their deletion of good places to eat, though. They do have sections of general seating areas, which are nice, especially with all the throngs of people going in every direction and all at one time.

Signage at Heathrow.
Hank P.

Not bad at all! Quick moving all throughout, from getting the boarding pass, through check in, and security. Clean. Lively. Big and spacious. Easy to navigate and great signage. No negatives whatsoever.

Michelle D.

Heathrow Airport was pretty smooth to fly in and out of when I traveled to London. Flights were on time and security was pretty smooth. I also found a cool British store beyond security where I purchased a tshirt and socks. There were tons of food options and restrooms were readily available. Our Delta gate was quite a hike from security at one end of the airport. Along our journey I noticed little cubby holes where passengers could relax or even lay down for a nap. That was cool as I've never seen this in any other airport. One was large enough for two people to fit inside. The longest wait was when we arrived and went through immigration. One of my travel companions was in a wheel chair. This line was shorter but we still waited roughly 30 minutes. I hope to go back to London again and it's always less stressful once you've experienced an airport so you know what to expect.

You can see when your gate will be announced.
Meri L.

Heathrow Airport is a mixed experience. On the positive side, security was impressively speedy and the staff were friendly and helpful, which definitely made the start of my journey smoother than expected. The terminals are clean and there's a good selection of shops and restaurants to pass the time. However, one major frustration is that they don't announce the gate number until about 45 minutes to an hour before departure. This makes it really stressful if your gate ends up being a long walk away....everyone suddenly rushes at once, creating a bit of chaos. It would be so much better if gate information were available earlier to allow for a calmer boarding process. Overall, it's a decent airport with good service, but the late gate announcements make the pre-boarding experience far more hectic than it needs to be.

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Review Highlights - Heathrow Airport

The Heathrow Express makes it easy to get from London to the airport and makes a stop at all the terminals.

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Heathrow Airport Terminal 3 - Departure status

Heathrow Airport Terminal 3

3.2(177 reviews)
0.2 miHeathrow

Terminal 3 at Heathrow is the one I usually come through, given that the direct flights from Vegas…read moreland here. This was my first time taking a Virgin flight, so coming to the side with Delta/Virgin was a new experience. It felt kind of private, which was nice. It means less people wandering around trying to figure out where they are going. The signs outside are clearly posted as to where to head for your airline. I wasn't a huge fan of the Delta/Virgin kiosks but there were quite a few employees to help navigate and send you to open kiosks. The security screening area was super efficient and we made it through in less than 10 min. They had new equipment and I was shocked that it took us such a short time to enter the terminal. We went directly to a lounge, of which there are plenty of in this terminal, after being shuffled through the duty free shops and eateries. I wish we didn't have to walk through the duty free shops (I get scent induced migraines) but it's quick. There are quite a few eateries to choose from if you don't go to a lounge. The signage is excellent in this terminal (as it is throughout the airport in general) and we made it to our gate very easily. This is a huge terminal though so do mind the times on the signage. There are moving sidewalks/conveyors that help shorten the trip but it's still a long walk. There are shuttles available if you need them.

I actually like Terminal 3 at London Heathrow. It's a long walk and bus transfer to and from the…read moreterminal that brings the rating down a bit. Other than that, this is the terminal where we can finally decompress after a long flight. As long as you have enough time built into the layover. The security checkpoint is fine. We've had some polite assistants, and also some who are very indifferent. It's the luck of the draw. This last experience was very pleasant. I did have some liquids flagged in my carry-on, but all proceeded as usual once they tested them. You can always count on security being very thorough in the UK, and with good reason. This terminal has a lot of great shopping. There are quite a few food options and airline lounges as well. It can be very crowded, but everything is easy to find. It's a nice little break before hopping on to the next flight.

Photos
Heathrow Airport Terminal 3 - You're here!

You're here!

Heathrow Airport Terminal 3 - 35 min before boarding time and we're the only ones here....hmmm....

35 min before boarding time and we're the only ones here....hmmm....

Heathrow Airport Terminal 3

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Heathrow Airport Terminal 5 - May 15, 2026

Heathrow Airport Terminal 5

3.4(373 reviews)
1.5 miHeathrow

I feel the same way about Terminal 5A as I do about Terminal 3. Going through security here can be…read morea hit or miss experience, but I totally appreciate the thoroughness and care taken to keep us all safe. The long walk to the bus transfer between terminals is really what brings the rating down. It's always very crowded due to the fact that it's the primary terminal for British Airways. I corrected a mistake in my previous review of Terminal 3. The Fortnum & Mason shop is actually in Terminal 5. It's so easy to confuse the two after a long flight. Anyway, this particular location even has a bar in front of it where you can sip on champagne and nibble on canapés (if that's your thing). I just love to browse through the tea & biscuit section of the shop to see what's new. Sure, there are other great shops as well as food options on this side of the airport. I just love F&M tea! The British Airways Gallerie Club and First Lounges are above it. There's also an exclusive lounge called The Concorde Room that I'd love to try one day. So, I've read that British Airways will be starting a new direct route from Tampa to Heathrow (replacing Gatwick) towards the end of this year. I hope that this means it will arrive at BA's Terminal 5 hub. If so, then I'll be super grateful for the convenience of a smooth connection. If not, then I'll just be happy to have more connection possibilities to other countries. Either way, I'm thinking this is great for OneWorld travelers booking through American Airlines out of TPA. I'll update this review the next time we fly into this airport. Here's hoping for good vibes and good connections when passing through London.

I transited through Heathrow on the way from Madrid, Spain back to the US. It was a fairly easy…read moretransit process, with lots of signage to point you in the right direction. My flight was leaving from one of the satellite Gates in terminal five, and the Heathrow staff very kindly suggested I head that way with plenty of time. The terminal is clean with lots of seating at the gate. The announcements were clear and easy to understand, and the boarding process was a breeze. As someone who lived in the UK for a couple of years, I always love transiting through Heathrow so I can stop at boots to pick up a couple of my favorite drugstore items. There's tons of shopping in terminal five as well as several dining options.

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Heathrow Airport Terminal 5 - Eateries and shopping on second floor (by security)

Eateries and shopping on second floor (by security)

Heathrow Airport Terminal 5 - May 15, 2026

May 15, 2026

Heathrow Airport Terminal 5 - Any shop you can think of is here.

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Any shop you can think of is here.

Heathrow Airport Terminal 4 - Connection to doha

Heathrow Airport Terminal 4

3.1(61 reviews)
0.8 miHeathrow

Years ago,  on one of my favorite TV shows, the character, Colonel Hannibal Smith of the A Team…read moreloved to say " I love it when a plan comes together" and thus the source that I stole this from. I planned a well deserved vacation enroute back to Kenya from London, stealing an opportunity of a lifetime to visit and immerse myself in the African country of Seychelles. The Seychelles, in my opinion, is a close to a perfect tropical paradise as you can imagine, but I'll keep looking. My first leg of this journey was flying from Heathrow Airport to Doha aboard Qatar Airways, which is always a real pleasure.  A short two hour layover there, then off into the wild blue to Mahe Island, Seychelles.   We are staying at the Anantara Maia resort, an ocean front masterpiece of nature, beauty and tropical architecture. Being met by their transport vehicle complete with a cool minty fresh washcloth and cool tropical drink did add to my accolades for them,  even before setting eyes on their beautiful locale.  For those dreaming of locations such as fiji, while they are still on my list, shouldn't sleep on the Seychelles, one of the finest on the Indian Ocean. Succulent local fruits and veggies await thy palates (since going plant based, I can only attest to their veggies, fruits and they fed my sweet tooth well with intricate local pastries .  I had the privilege of 8 nights there, which still wasn't enough. I love it when a plan comes together .

I came here on a Sunday for my flight back home. I arrived significantly early because I needed to…read morespeak with baggage enquiries regarding my lost luggage (never arrived when I flew in from Belgrade to London 4 days prior). I tried calling the company responsible way too many times to count since the day after my luggage was promised to be delivered to me had passed, but no one ever picked up, and I was unable to leave a voicemail. I managed to find baggage enquiries at this terminal, but instead of being able to talk to someone, it was just a call box. I managed to speak to an employee who graciously took the time to escort me to an unauthorized office of the airport, so I can speak with the right person that could help me. This individual went above and beyond to try to locate my luggage. He was unable to due to no fault of his own (apparently the luggage system crashed at the airport the connecting airport in Belgrade). He took down my info along with my file reference number so he can pass this along, so my luggage could hopefully be shipped to me. He even gave me advice on what to do if it is not returned to me after a certain period of time. I wish I remembered the names of these two employees that went out of their way to help me. They made an anxious experience into a brighter one with their help. I'd also like to add that this was my sixth time flying into or out of Heathrow airport, and I always had a nice experience, thankfully.

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Heathrow Airport Terminal 4 - Holiday Inn Express

Holiday Inn Express

Heathrow Airport Terminal 4
Heathrow Airport Terminal 4

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No1 Traveller - Food buffet table, lots of pastries, fruits, nuts, salad and soup to choose from

No1 Traveller

2.5(4 reviews)
0.2 miHeathrow

I I really liked this lounge compared to other lounges we have been too. They offered a large…read moreselection of pastries, juices, water as well as sparking water. Free wifi, unlimited snacks and beverages it screams awesome. They also offer a small bistro menu which we were are able to pick one food item each from. In order to order food you just have to walk up to the bar and ask. They also offer spa services for an extra fee. The place is fairly crowded but a great place to lounge before a flight if you get access. The brownies are so yummy!!

Good: Wifi access, unlimited access to beverages and snacks, comfortable seats…read more Con: Ordered the Eggs Benedict. I thought Eggs Benedict had poached eggs, not a hardboiled egg! Look at picture and you can see why I was displeased with my order. This place, despite letting you know if it takes care of you, does not make meals made to order. I also had an existing reservation, but had to wait for 3 other people in front of me so they could buy their entry. Wish there was some kind of way to stream line this? AA and BA Lounges have better food, IMHO. But to shell out almost £25 pounds (Virgin Atlantic members get discounts, FYI)? I don't know. Definitely not the best lounge I've been to, and I would only advise to get your money's worth is to spend 3 hours and snack your way to a meal.

Photos
No1 Traveller - Spa services and showers also available

Spa services and showers also available

No1 Traveller - Besides self-service food, there's also food you can order (no extra fee)

Besides self-service food, there's also food you can order (no extra fee)

No1 Traveller - Chicken panamg

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Chicken panamg

Heathrow Airport - airports - Updated July 2026

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