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    Heathrow Airport

    3.1 (1.2k reviews)
    Open Open 24 hours

    Heathrow Airport Photos

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    Debbie W.

    This is a very busy airport and a bit of a challenge to navigate, especially when you fly in and have a connecting flight in a different terminal. Since we missed our connecting flight due to a delay with the incoming flight, we ended up getting re-booked for a flight 6 hours later. Not fun. But, this airport has tons of high end shops, if that is your gig. I was not impressed by their deletion of good places to eat, though. They do have sections of general seating areas, which are nice, especially with all the throngs of people going in every direction and all at one time.

    Michelle D.

    Heathrow Airport was pretty smooth to fly in and out of when I traveled to London. Flights were on time and security was pretty smooth. I also found a cool British store beyond security where I purchased a tshirt and socks. There were tons of food options and restrooms were readily available. Our Delta gate was quite a hike from security at one end of the airport. Along our journey I noticed little cubby holes where passengers could relax or even lay down for a nap. That was cool as I've never seen this in any other airport. One was large enough for two people to fit inside. The longest wait was when we arrived and went through immigration. One of my travel companions was in a wheel chair. This line was shorter but we still waited roughly 30 minutes. I hope to go back to London again and it's always less stressful once you've experienced an airport so you know what to expect.

    You can see when your gate will be announced.
    Meri L.

    Heathrow Airport is a mixed experience. On the positive side, security was impressively speedy and the staff were friendly and helpful, which definitely made the start of my journey smoother than expected. The terminals are clean and there's a good selection of shops and restaurants to pass the time. However, one major frustration is that they don't announce the gate number until about 45 minutes to an hour before departure. This makes it really stressful if your gate ends up being a long walk away....everyone suddenly rushes at once, creating a bit of chaos. It would be so much better if gate information were available earlier to allow for a calmer boarding process. Overall, it's a decent airport with good service, but the late gate announcements make the pre-boarding experience far more hectic than it needs to be.

    Savannah R.

    Heathrow is by far one of the nicest airports I've ever stepped foot into. The hustle and bustle of airports, Heathrow will make you feel like you're in a city center. TSA and immigration lines are organized move rather quickly. We had to check in our luggage, and that line too flowed well. This airport is big, so be prepared & know where you're going. Shops & more shops everywhere. The gate level is lined with luxury cosmetics stores, Louis Vuitton & Dior shops to purchase a last minute handbag and an entire store with a variety of alcoholic bottles and beverages. Make your way to the salon for a quick blow out if you have time. Plenty of restaurants to choose from with a variety of choices for everyone. We had a great experience.

    Rip off anybody?
    George R.

    I'm not a fan of this enormous cattle market and I never look forward to travelling through it. Ripping customers off for mostly average food is at the top of their agenda. This is across the range: food, drinks and gifts. Their duty free sure isn't profit free and there's lots of goods cheaper on the high street. I could have saved a fiver buying a litre of Jameson but it was not worth the hassle. Their chairs are terribly uncomfortable and most of their phone chargers, fitted into the uncomfortable seats don't work and this is in a multi million pound a year airport with a chief executive earning well over £1.5 million annually. The laugh is on us and it's really not funny but beyond the pale, whatever that is any more, in a world devalued by the solipsistic Trump, with his parasitic tech emperors and the internet itself, degrading all our long held values, making honesty, honour and integrity seem anachronistic.

    Suzette S.

    Landed safely! Staff extremely polite and helpful. Airport clean as well as restrooms.

    Nishant N.

    Heathrow Airport was our layover while traveling from Tampa to Mumbai. Upon arrival, we went through security, which was quick and hassle-free. The airport offers a variety of shopping stores, making it a great place for travelers looking to shop. However, the airport was quite crowded, and finding seating was challenging. One downside was the limited food options. We had a meal at YO! Sushi, which was just okay. If you have a long layover, I'd highly recommend booking a lounge instead of eating at airport restaurants. The food at the airport is overpriced, has long wait times, and isn't great quality--a lounge would be a much better option for a more comfortable dining experience.

    What not to carry on the plane

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    Heathrow Airport Reviews in Other Languages

    Review Highlights - Heathrow Airport

    The Heathrow Express makes it easy to get from London to the airport and makes a stop at all the terminals.

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    Heathrow Airport Terminal 3 - Departure status

    Heathrow Airport Terminal 3

    3.2(174 reviews)
    0.2 miHeathrow

    If there's good shopping, I'm all for it....lol…read more.. I don't normally fly out of terminal 3 whenever I'm connecting or arriving from LA. The occasional transfer does put me through this terminal. From terminal 5, we had to have a little trek until we reach the shuttle bus downstairs. From there, it's a good few minutes till you arrival to terminal 3. There's a good amount of designer shops right when you get off the shuttle and starts walking through. They know how to get people's attention and what better way than amazing shopping. All your luxury high ends shops which is also at terminal 5. I don't remember what the food options are as I've never eaten here. But depending on what gate you're flying out, it can be a major trek. From our connection in this terminal. The gate that we were taking off was quite a ways. It's fine if you have enough time to walk and enjoy but when your flight arrives late and you only have a limited amount of time to get to the next gate. That can be a bit of a stress. Why is that some gates are so much further and other the ones that you alway get when you're in a rush... lol.... Terminal 3 is a pretty big area. If you have plenty of time, enjoy the shops or at least window shop.

    Seems a little crowded, and not a lot of good places to sit and relax. For such a world class city,…read morethe airport seems to fall a little short. That being said, it is clean and easy to navigate to and from using the Underground.

    Photos
    Heathrow Airport Terminal 3 - You're here!

    You're here!

    Heathrow Airport Terminal 3 - 35 min before boarding time and we're the only ones here....hmmm....

    35 min before boarding time and we're the only ones here....hmmm....

    Heathrow Airport Terminal 3

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    Heathrow Airport Terminal 5 - May 15, 2026

    Heathrow Airport Terminal 5

    3.4(368 reviews)
    1.5 miHeathrow

    Flewe out of Heathrow the other day and it was a mediocre experience. I found the airport to be…read morequity stuffy as if they forgot to turn on the air conditioning. I love how the Picadilly line drops me off directly at Terminal 5, although it took me a couple tries to get on board a train that stops at Terminal 5! The priority security is helpful for premium cabin passengers although the rules at the airport weren't clear. For example, I was scolded for wearing my belt while it seemed that liquids up to 2L were permitted?!? The walk and tram to the B gates is misleadingly quite far, probably a 15-20 minute walk/ride. There are also limited food options once at the B gates, which are also extremely stuffy...

    A major hub between the East and West, London's Heathrow has ranked in the top three busiest…read moreairports in the world. It has now has the added honor and distinction of being one of the cleanest, smooth, efficient, safe, nicest and happiest airports. Gone are the experiences of the 90's and that era of long lines in security and check in, long waits at baggage claim, tedious terminal transfer and traffic jams coming in and exiting. 1/29/26 - bright and happy staff at 5:50 am, immaculate and bright airport, team member standing outside the First Class Lounge welcoming and directing all, (great lounge btw with ample and spread out seating on very comfy sofas, great hot food, quality beverages and spotless bathrooms and showers); there is an ease in the air and happy folks around everywhere- the hospitality staff, the Boots, souvenir, Macallum, Rolex boutique members. There was a smooth flow despite the airport having a lot of delayed and cancelled flights coming in post storm in the US. The airport is easy to get around and there are info booths and the best part - there is an employee to assist literally every 100 feet. I also got to mail out some cards via a bright red Royal Mail box smack in the middle of Terminal 5. 5 Stars!

    Photos
    Heathrow Airport Terminal 5 - Eateries and shopping on second floor (by security)

    Eateries and shopping on second floor (by security)

    Heathrow Airport Terminal 5 - May 15, 2026

    May 15, 2026

    Heathrow Airport Terminal 5 - Any shop you can think of is here.

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    Any shop you can think of is here.

    Heathrow Airport Terminal 4 - Connection to doha

    Heathrow Airport Terminal 4

    3.1(61 reviews)
    0.8 miHeathrow

    I came here on a Sunday for my flight back home. I arrived significantly early because I needed to…read morespeak with baggage enquiries regarding my lost luggage (never arrived when I flew in from Belgrade to London 4 days prior). I tried calling the company responsible way too many times to count since the day after my luggage was promised to be delivered to me had passed, but no one ever picked up, and I was unable to leave a voicemail. I managed to find baggage enquiries at this terminal, but instead of being able to talk to someone, it was just a call box. I managed to speak to an employee who graciously took the time to escort me to an unauthorized office of the airport, so I can speak with the right person that could help me. This individual went above and beyond to try to locate my luggage. He was unable to due to no fault of his own (apparently the luggage system crashed at the airport the connecting airport in Belgrade). He took down my info along with my file reference number so he can pass this along, so my luggage could hopefully be shipped to me. He even gave me advice on what to do if it is not returned to me after a certain period of time. I wish I remembered the names of these two employees that went out of their way to help me. They made an anxious experience into a brighter one with their help. I'd also like to add that this was my sixth time flying into or out of Heathrow airport, and I always had a nice experience, thankfully.

    Years ago,  on one of my favorite TV shows, the character, Colonel Hannibal Smith of the A Team…read moreloved to say " I love it when a plan comes together" and thus the source that I stole this from. I planned a well deserved vacation enroute back to Kenya from London, stealing an opportunity of a lifetime to visit and immerse myself in the African country of Seychelles. The Seychelles, in my opinion, is a close to a perfect tropical paradise as you can imagine, but I'll keep looking. My first leg of this journey was flying from Heathrow Airport to Doha aboard Qatar Airways, which is always a real pleasure.  A short two hour layover there, then off into the wild blue to Mahe Island, Seychelles.   We are staying at the Anantara Maia resort, an ocean front masterpiece of nature, beauty and tropical architecture. Being met by their transport vehicle complete with a cool minty fresh washcloth and cool tropical drink did add to my accolades for them,  even before setting eyes on their beautiful locale.  For those dreaming of locations such as fiji, while they are still on my list, shouldn't sleep on the Seychelles, one of the finest on the Indian Ocean. Succulent local fruits and veggies await thy palates (since going plant based, I can only attest to their veggies, fruits and they fed my sweet tooth well with intricate local pastries .  I had the privilege of 8 nights there, which still wasn't enough. I love it when a plan comes together .

    Photos
    Heathrow Airport Terminal 4 - Holiday Inn Express

    Holiday Inn Express

    Heathrow Airport Terminal 4
    Heathrow Airport Terminal 4

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    No1 Traveller - Food buffet table, lots of pastries, fruits, nuts, salad and soup to choose from

    No1 Traveller

    2.5(4 reviews)
    0.2 miHeathrow

    I I really liked this lounge compared to other lounges we have been too. They offered a large…read moreselection of pastries, juices, water as well as sparking water. Free wifi, unlimited snacks and beverages it screams awesome. They also offer a small bistro menu which we were are able to pick one food item each from. In order to order food you just have to walk up to the bar and ask. They also offer spa services for an extra fee. The place is fairly crowded but a great place to lounge before a flight if you get access. The brownies are so yummy!!

    Good: Wifi access, unlimited access to beverages and snacks, comfortable seats…read more Con: Ordered the Eggs Benedict. I thought Eggs Benedict had poached eggs, not a hardboiled egg! Look at picture and you can see why I was displeased with my order. This place, despite letting you know if it takes care of you, does not make meals made to order. I also had an existing reservation, but had to wait for 3 other people in front of me so they could buy their entry. Wish there was some kind of way to stream line this? AA and BA Lounges have better food, IMHO. But to shell out almost £25 pounds (Virgin Atlantic members get discounts, FYI)? I don't know. Definitely not the best lounge I've been to, and I would only advise to get your money's worth is to spend 3 hours and snack your way to a meal.

    Photos
    No1 Traveller - Spa services and showers also available

    Spa services and showers also available

    No1 Traveller - Besides self-service food, there's also food you can order (no extra fee)

    Besides self-service food, there's also food you can order (no extra fee)

    No1 Traveller - Chicken panamg

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    Chicken panamg

    Heathrow Airport - airports - Updated May 2026

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