I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Scott was great and very informative wont hesitate to call him again. He's a Hard worker. Thanks…read morefor the professionalism.

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

I'd like to give a tremendous shout out to both Ashley and Mark. Let's start with Ashley...I…read morecalled at 9pm last night about an emergency in my restaurant thinking I would just leave a voicemail...somehow the call reached her. She was calm, listened, and put my anxious mind at ease. Then...after promising she would call me first thing in the morning...she did just that! Amazing service from the first voice/point of contact. Then Mark arrives first thing in the morning and was so knowledgeable. I'm pretty sure he could feel and see the anxiety stricken state I was in. He kept calm and guided me thru what his plan was for both a short term and an eventual long term solution for what I'm experiencing here. I'm only leaving a review here on Yelp because I've given them amazing reviews literally everywhere else possible. Thank you AGAIN john the plumber - you guys are very special and appreciated.

I needed my hybrid water heater replaced. I got an initial estimate from another plumber who…read morecharged me just to come look and quote the job. I called a second plumber to get a comparison quote and they too were wanting to charge me just to look and quote. Then I called John The Plumber. To my surprise, they didn't charge to come out and quote the job. Setting up the appointment was very easy and they sent their tech the very next day. Mike was my tech and he called ahead to say he was enroute, he arrived on time, even asked where I prefer that he park. His truck was modern and clean. He was friendly and very professional. He inspected my old unit and gave me a quote, he answered my questions, and he was able to even beat the other plumber's quote. Amazingly, he uninstalled my old unit and installed the new one that same day. He did a superb job, it took as long as he said it would take, he wore shoe covers when he came in the house, he cleaned up after himself, he then explained everything he did and why he did it that way (including some re-piping he had to do), and he gave me a very thorough tutorial on how to operate the new unit. The workmanship itself looks great--it looks very neat. Mike is the GOLD STANDARD. Thank you, Mike, and John The Plumber!

I had a great experience with Water Heaters Only! They were quick to respond, showed up on time,…read moreand explained everything clearly. The technician was professional and made the whole process stress-free. My water heater is working perfectly now. Highly recommend them if you're in Pompano Beach!

Adam and Carl came out to replace my water heater, they were professional, friendly and fully…read moreexplained what needed to be done. The job was done quickly with no mess. They also give a six year warranty on parts and labor, which is better than the manufacturer's warranty. Oh yea, in addition, took care of the permitting process. Thank you.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

Needed immediate attention with A/C drain pipe, called and got scheduled within 30 mins. Ryan…read morearrived and did a thorough job removing clog & provided great advice. Service was completed perfectly and the value was more than fair. Highly recommended, very reliable and friendly service.

We had Ryan and his company, Team Plumbing and Drains, come out January 6th. I received a text…read morealerting me that he was on his way. We had two issues - #1 Change out the faucet so we could use the hot water again and #2 Fix the toilet so it no longer sticks and continuously runs. Ryan came in, assessed the situation, got the needed tools from his truck and completed the job quickly. It's great to have a plumbing company who is honest and cares about their customers. Thank you to Team Plumbing and Drains!

Brandon came out in :20 minutes! The repair was quickly done in less than an hour. We are very…read morepleased with Gary's service.

Tried contacting them 3 times via phone, email and online contact form weeks ago and they never…read moreeven bothered to reply even though they advertise a response usually within 24 hours. What kind of business does this?

We had a problem the night before Thanksgiving. Our main line was clogged. I was nervous about…read morethe poor reviews but we had no choice but to take a chance. First, there was no upfront charge despite being after hours. Ricardo arrived and was the utmost professional. He even arrived again on Thanksgiving morning to finish the job. I'm very thankful for him! Ask for Ricardo and you won't be let down. Lastly, I thought their pricing was fair. They didn't try to rip me off.

Our house in Coral Springs had a major toilet backup At 2:45…read morepm. I called them at 3 pm and they sent Mike, who was very professional and did a great job by snaking the main pipe under the toilet. I highly recommend this company!

I had other plumbing issues today, and they came so fast!…read more Leo (owner) goes beyond with the "hands-on" fix, as I know most people replace, and he shows you the right way to ensure your plumbing is functioning properly. I have to brag about the "family run business" that is all hands on! His wife, Lori, is on all his service appt. calls and updates you on the return visits! I used them this year a few times now! Called them again and they came right away!!! They are always a good choice!!! I have called them over the past year and found the owner to be hands-on and very professional in dealing with my plumbing issues. They care about your issue and come the same day! They are local, and the owner is hands-on with all service calls! I am so glad someone suggested this to me, and I hope to share this with others. Use local people who are aware of many parts of repair, and do not sell you something!! I used them last year---This was a sudden Sunday Night water pouring into my wall from a wash sink. The company came highly recommended, and I was calling to leave a message at 10 PM on Sunday. They called and immediately went into a repair plan. I was so happy to see that repairs were no damage to the walls and were fixable in 3 hours with all new parts! They called several times to explain the process, and then two plumbers worked on this fast and furious... I am a realtor and will recommend them!!!!!!!!!!!!

Wow, great service and impressively clean and organized. Happy a friend referred me, happy to refer…read morethem to friends. Quality products, quality work as well as on time as promised.

We had a clogged line that was making the toilet overflow into the shower so we needed someone…read morerather quickly. He was able to come the next day was super clear with his communication and showed up on time. I would definitely use him again

My main drain was clogged exiting my kitchen. When I connected Cloghunters they gave me a quote…read moreover the phone. It was less than 1/2 of what I have been charged in the past for the exact same situation. They arrived exactly on time and snaked out my main drain. Prompt, no increase over the phone quote and cleaned everything up. I will not use anyone else now. Definitely recommend Cloghunters.