Keaton VanKerken was our technician. He is a knowledgeable professional who did his job perfectly…read more From the moment he arrived to the moment he left we felt the service was worth every penny we paid. He did the work, explained what had happened and suggested future maintenance. He got cardboard laid down, protected the work area and disinfected the area when completed. The price was fair and the work great. We even got a 90 day warranty. We are extremely happy and thankful for this business and we have no reason to use anyone else.

Reid and Pederson came to our home, Josh, and was honest, polite and very professional. He told me…read moreit was a Village of Crete problem and sure enough it was. Thanks very much. Lawrence

Simon Plumbing was at my daughter's house today and fixed the issue. So nice to have a reliable…read moreservice available. Always an experienced plumber. Honest.

Have done several projects for me. Also cleaned up and never had an issue with high prices. Was…read moreable to come in a timely fashion.

Always fixes the issue swiftly & very affordable compared to other companies. Only will use Andy's…read morePlumbing from now on

Andy stiffed me on my scheduled appointment. I called several times for a status on my appointment…read moreand he never called back. Do not use this company. Very unprofessional.

I had previously been a satisfied Action Plumbing customer, which makes this experience especially…read moredisappointing. I called Action because my AquaNot backup sump pump alarm was sounding. During my 8/13 call, I was told they could come out and replace the battery for $150. Instead, when the technicians came, they did not replace the battery. They told me the backup pump didn't work, the system was outdated, and I was presented with an approximately $3,000 replacement option. I was charged $175 and received no repair. Action's invoice states that the battery needed replacement and that the pump did not operate when they forced the float. When I called afterward, I repeatedly asked what was actually wrong with the pump. I could not get a specific diagnosis beyond "it didn't work." After questioning the ~$3,000 replacement, I was later told they could replace the system for approximately $1,900. I eventually spoke with service manager Paul Dykstra. When I explained that I had originally been quoted $150 for the battery replacement, he said Action didn't offer such a service and that battery replacement started around $550. He told me their calls are recorded, so I asked him to listen to my original call. Instead, the conversation became confrontational. Paul told me, "You seem to have a hard time keeping your numbers straight." He accused me of being rude to the technicians but could not give me an example when I asked. He then told me I was being "emotional" and actually said, "You should see a therapist." He ultimately told me I could pay approximately $1,900 for a replacement and they would credit the $175, or nothing. He ended the call with, "This conversation is over." Rather than immediately posting a negative review, I wrote Action's ownership a detailed letter with the dates and times of the recorded calls and asked them to review them. I emailed it and sent it Certified Mail. USPS confirms it was delivered and signed for on 8/26. I received no response. Here is the most important part: I then had another technician look at the system. He found the actual problem. The fuse was bad because the pump shaft had seized. He cleaned and lubricated the shaft, addressed the fuse issue, and restored the existing pump to operation in less than 1.5 hours. The battery was working. The system Action recommended replacing for approximately $3,000 was repairable. Another technician diagnosed and repaired it in under 1.5 hours. I paid Action $175, received no repair, could not get a specific diagnosis, was urged toward an expensive replacement, and was then told by their service manager that I "should see a therapist" when I questioned the situation. I gave ownership an opportunity to address this privately and received no response. After previously being a satisfied customer, I can no longer recommend Action Plumbing.

We called Action Plumbing last week to get some work done on my mom's home in Lowell. From start to…read morefinish they were great. The woman who answered was very professional and very pleasant. Ralph came out and did a great job he was very clear as to what was needed and worked very efficiently! This was our 2nd time using Action with in our family and both times we have received 5 star service! Highly recommend!

Salyer was a referral from the previous plumbing company we used, as their staff was booked. We…read morewere watching the water coming up in the basement and were worried it would overflow, given it would rain the next few days. Their receptionist Karen was very friendly and helpful and contacted me back with a plumber who showed up within a half hour. Sam was very knowledgeable and taught me about sump pumps. He figured out one of our sump pumps, that no plumber has ever looked at, was dead so he replaced it and the water started going down. He said if we still needed our outside drain tile routed, we could make an appointment and they would come back out. We will use them again for our other plumbing needs. I highly recommend Salyer for quality work and peace of mind!

Very knowledgeable, professional and friendly staff. They aim to make their costumer very…read moresatisfied. Reliable company I would recommend to my friends and relatives

I had a great first time experience with Kevin Szabo Jr Plumbing, my tech's name was Ryan, he was…read moreVERY VERY knowledgeable and VERY quick with both his response time and also his work, the work is quality and he even checked a few things out for me for future work. The prices were actually really competitive compared to other plumbing companies I got quotes for, looking forward to continuing to use you guys for my future plumbing needs, thanks again

Our pilot light went out on the hot water heater. Kevin Szabo plumbing showed up to asses the…read moreissues. They relit the pilot but it didn't stay on. The tech told me $600 to fix the problem. $600 !!! Outrageous. I googled the issue and followed directions. It cost me a total of $200 including parts and 1 hour of my own time. I question, do they work on commission and keep all the extra margin $$$$ I understand making $ and don't blame anyone however this was outright taking advantage of us! So shop around and get many quotes for your plumbing job.

They came out for service calls 3 times and always for something they couldn't work on. Twice…read moreturned out to be septic issues. Very considerate and I'm surprised they answered for the 3rd call. If they blocked my number I wouldn't blame them. Very reputable company.

If I had to describe this company in 3 words they would be honest, thorough, reliable.read more

We've had them out several times during our catastrophic rain events. They always come up to…read moreexpectations. Recently, we had a possible sump pump failure and they worked us into an extremely crowded schedule. They are the only plumbing company we've used for the past 24 years, wouldn't consider anyone else. They always give top value and quality for your money.

Ignorant plumber serviced unit in building and decided to park on the grass. Entire street in…read morefront, open parking lot in back and instead chooses to block pubic sidewalk and damage our lawn. Left a huge tire mark and could care less. He was super pissed I asked him to move. He left with no resolution and I had to fix...and wasn't even here for me. I also had to call the office to call him to move and the gal on the phone wasn't kind or sympathetic either. Do better and have some respect.