the manager at this location is never there if she is she is no help. thankfully the number i…read morecalled to do the move in the guy was amazing. but i had an issue with my bill and she wouldn't even listen to what i had to say, she shut the window in my face , refused to help . so i called another location because apparently there is no customer service line and told him . He also got an attitude and was no help !! i would say those two need to be fire then that place would be great , but she ruined it for me and now has lost a friend and myself as customers and i have been there for over 2 years smh . Im positive she is living there . she always has multiple vehicles there washing them and a few dogs that she keeps there . if I could i would rate a 0 !!

The storage place was convenient location wise. However I chose this storage unit for the price,…read morelocation and insurance offered. Patty was super helpful every time I had a question even after I had put things in storage there. The unit was very clean. I would recommend this storage place for your needs.

Jason and Tyra were extremely helpful, they helped me figure out what size unit I needed weather I…read moreneeded climate controll for my belongings and providdd me packing supplies all in one stop. Payment is convenient and well worth the space provided. I would reccomend this company to anyone.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Wonderful units available in very affordable prices. 24/7 access and monitoring. 5/5 star review…read more Anyone military or not that needs extra storage please reach out and reserve a unit. Excellent customer service. My wife and and I just saved so much money because our former storage place incrementally has increased their rates $40/month over the last 2 years we've been leasing their unit. There are so many options to choose from that are within all budgets.

From the owner: Close to interstate 64 and only 14 miles from Scott Air Force Base, this gated new facility…read moreoffers both indoor and outdoor storage both large and small. We have bays up to 50 foot deep bays. We have climate controlled storage space. We offer lots of outdoor storage options as well as indoor. The property has easy access and is conveniently located. We are set up to make it easier for RVs and big trucks and trailers to get around.

Had driven by this place for years and never even noticed it. Scouting for storage facilities and…read morevisited several. Wanted to view inside before making a decision. Person working inside didn't tell us we couldn't drive our vehicle into the storage area. Hubby was driving through the gate when she stopped him mid way. Then the gate started closing onto our vehicle. Fortunately without any damage to his car. How very unfortunate and dangerous that the gate doesn't have a sensor??

Rented here for over 18 months-went to check on my unit today and found the floor covered in water…read more An apology was given for the inconvenience and nothing more. Had to call 800 junk to remove all the water damaged items. It cost me $400 to trash my belongings that should have been safe from water damage!!!! I selected this company because it appeared to have good constructed units and safety features. The kid that set up my unit screwed everything up and clearly forgot to mention they offered insurance protection! Very disappointed in how the matter was NOT resolved.

I have worked with this company for over 2 years. They are responsive, friendly, and willing to…read morework with you when life get crazy. I highly recommend them for any of your storage needs. Reasonably priced with a commitment to customer service this place has changed the way I view storage companies!

From the owner: Storage Facility with 24-7 access that's perfect for short-term and long-term storage solutions…read more Located in the Belleville IL area

After loading up our 26 foot moving truck for our move to Florida we discovered we did not have…read moreenough room on board. I needed a storage unit and I needed one fast! We had to be out of the house the next day, but where do I turn at 4 PM in the afternoon... A Storage Inn to the rescue!!! I called and talked to the on-site manager explaining the situation. He told me to come right in. He set me up with a great little unit, did all the paperwork and had me out the door in 20 minutes. Thank goodness for angels! This was on October 4, 2019, I wish I could remember the young man's name. I just called and talk to, what sounded like a different gentleman, to make sure we are all squared away with nothing due. He was very personable and polite. This company knows how to select outstanding employees. The unit and the grounds were clean and well-maintained. When my husband was there unloading the unit he noticed a woman driving around in a golf cart and she stopped to pick up a gum wrapper... Now that is attention to detail!! Thanks to your staff for making a difficult situation so much easier.

I have rented here for a few years now and Alan is the nicest guy. He helped me work out moving…read moreinto a larger locker and it happened to be right in the same row which was even sweeter. He is great to work with. Prices are competitive with anyone else and we have been happy there. Go for it.