Nothing but great things to say about Air Base Storage. It's a locally-owned small business run by…read moreincredibly nice people. It's a stone's throw away from the base, has 24 hr access, the area is always pristine, and I've never felt uneasy going to our units alone.

From the owner: Come check out our self storage facility in Belleville, IL. We have a variety of storage unit sizes…read moreto meet any of your storage needs. Give us a call today or reserve your unit online!

This is a great storage facility. It is super clean, both inside and outside. It is temperature…read morecontrolled, with 24 hour access. Highly recommend!

Brand new facility. Climate controlled. Very nice and very clean throughout. Very helpful staff if…read moreyou need them. Would highly recommend if you need storage.

After loading up our 26 foot moving truck for our move to Florida we discovered we did not have…read moreenough room on board. I needed a storage unit and I needed one fast! We had to be out of the house the next day, but where do I turn at 4 PM in the afternoon... A Storage Inn to the rescue!!! I called and talked to the on-site manager explaining the situation. He told me to come right in. He set me up with a great little unit, did all the paperwork and had me out the door in 20 minutes. Thank goodness for angels! This was on October 4, 2019, I wish I could remember the young man's name. I just called and talk to, what sounded like a different gentleman, to make sure we are all squared away with nothing due. He was very personable and polite. This company knows how to select outstanding employees. The unit and the grounds were clean and well-maintained. When my husband was there unloading the unit he noticed a woman driving around in a golf cart and she stopped to pick up a gum wrapper... Now that is attention to detail!! Thanks to your staff for making a difficult situation so much easier.

I have rented here for a few years now and Alan is the nicest guy. He helped me work out moving…read moreinto a larger locker and it happened to be right in the same row which was even sweeter. He is great to work with. Prices are competitive with anyone else and we have been happy there. Go for it.

the manager at this location is never there if she is she is no help. thankfully the number i…read morecalled to do the move in the guy was amazing. but i had an issue with my bill and she wouldn't even listen to what i had to say, she shut the window in my face , refused to help . so i called another location because apparently there is no customer service line and told him . He also got an attitude and was no help !! i would say those two need to be fire then that place would be great , but she ruined it for me and now has lost a friend and myself as customers and i have been there for over 2 years smh . Im positive she is living there . she always has multiple vehicles there washing them and a few dogs that she keeps there . if I could i would rate a 0 !!

The storage place was convenient location wise. However I chose this storage unit for the price,…read morelocation and insurance offered. Patty was super helpful every time I had a question even after I had put things in storage there. The unit was very clean. I would recommend this storage place for your needs.

Awesome customer service! Stephanie helped us with our daughter's storage needs for the summer and…read moremade it super easy! Great facility, very clean and feels very safe with security cameras everywhere. Highly recommended!

Most of the Staff are great , except for a lady named Nikki. She was rude , inconsiderate and hung…read moreup on me 3 times. When I talked to her manager about it at the Troy location, he said she has been a continuous customer relations problem as she has called police on customers more than a hand full of times! He can't fire her because he can't find anyone to fill the POSITION? WORST customer service of ALL TIME! Great place, Nikki tho ruins the experience with a vengeance.

Everything we stored was ruined due to the unit's NEGLIGENCE. The roofs leak and everything is…read moremoldy. Not to mention mice were living in our clothes. DO NOT USE! Pay the extra money for a better place.

You have other options for storage--significantly cheaper ones, I might add. DO NOT choose Red Dot…read more You will regret it! We went there on Saturday to pick up things we needed on that day. When we got there, they had put one of their locks on our locker. We confirmed that the unit was paid in full (it was), and called the customer service number for help. The customer service rep confirmed there was no reason that they should have locked us out. She put us on hold to call the property manager. Came back and said the property manager couldn't come out until Wednesday. I told them that was unacceptable, so she put us on hold again for about 10 minutes. Obviously she reached somebody because she came back with a ridiculous story that absolved them of any wrongdoing. Apparently another unit who had had a lock put on it figured out how to get the lock off (so Red Dot gives out the keys/combinations to disgruntled patrons, apparently) and were too put out by the idea of dropping it off at the office (which they pass on their way off the property), and instead put it on our locker because "you'd be amazed at the things people will do" (customer service rep said that to us). So now they've decided it's not their problem, they don't need to fix it, and they don't care if we are inconvenienced. We requested compensation for our trouble and were told they would note that on our account. Guarantee that's not going to happen.

Our unit was broken into and about 85 % of our stuff is gone. We had got a unit that had a broken…read moredoor that they didn't fix. The cameras I'm pretty sure the 2 they have don't work. And the gate is ALWAYS OPEN!!

I haven't ever personally had a storage unit, but these are super nice! The units themselves are…read morelocated inside, so they're not as subjected to the elements. They're also temperature controlled. My friend says she pays about $130 per month for hers. It seems a bit pricey to me, but you know your things are going to be safe and guarded from mother nature. The location is convenient as well. They're right down the road from my apartment. If I ever decide I need to store some things, I'll be coming here first.

Free Storage truck... Just need to pay for gas when you store your stuff here. That makes me a fan…read morefor sure!

NEVER AGAIN. Rented a space from June-Aug 2024. We signed a contract in June, then they raised…read morethe rent the last month! Then, when I arrived in August to move in, there was BROWN WATER damage to my son's boxes and plastic bins. I looked up and there was a hole in the ceiling and roof above our storage unit. I was told to file a claim and when I did file, I was told that I did not have opt for insurance so I was out of luck. How is a leaking roof the customer's fault???? They should reimburse me through their property insurance. What a scam! I will only be using University Trucking at Wash U! -signed disgruntled Wash

Sherry made my experience so great and easy. Showed me different storage units and helped me decide…read morewhat's best for me. Appreciate everything & for making this so quick and easy breezy!