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Gateway Storage

2.5 (2 reviews)
Closed 8:30 am - 5:00 pm

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8 years ago

This place is nasty. Their storage units are filthy and their customer service sucks! There are much better options in the area.

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7 years ago

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CubeSmart Self Storage - CubeSmart Self Storage

CubeSmart Self Storage

(2 reviews)

I needed a storage unit fast... I was so happy that I found a CubeSmart very close. Because I used…read morethem in the past in another state, I knew they were reliable, clean, friendly and care for their clients. I called the 800 # and was able to reserve a unit. I received a call back right away from Tom who manages the CubeSmart location near me. He was so wonderful and understanding of my situation and worked with me. Just as before when I used their services. CubeSmart is the only storage facility I will ever use and recommend them to everyone!!!!

After three quick rate increases just months apart, I found myself $5.00 dollars short of the…read moreagreed upon rent. No problem, right? I had been a loyal customer for years. The new owner didn't think so, as she had her employee call me and threaten me up and down. I agreed to have my bank send a check for the missing five-spot, which I did, the moment the disturbing phone call was over. This wasn't enough however. I continued to get collection phone calls in the following four days. The gizt was: "we haven't received the check yet. You need to make the five dollar payment over the phone because we WILL charge you a late fee if you are a minute late! I reminded them I was a good customer and to just cancel the fee when the check gets there tomorrow. Then the chisler claims on behalf of the chisler owner that they can do no such thing because "corporate" will not allow the local owners to make those kinds of decisions! Bottom line is this: do not use Cubesmart storage at ANY location! Corporate Cubesmart has new totally anti-customer policies. This hatred of their customers and greed for a trivial five bucks on accounts that have netted tens of thousands is absurd! There are dozens of better competitors than these. ..I want to say "clowns", but that might violate review guidelines, so we'll leave it at business unsavy circus dwellers and their corporate ilk.

Gateway Storage - selfstorage - Updated May 2026

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