Terrific oral surgeon. Excellent quality care and service. Very timely appointments great office…read morestaff

I called Blue Cross & Blue Shield for an in network oral surgeon and was referred to Dr. Charles…read moreMilton. i accidentally showed up a week early for my appointment. Dr. Milton welcomed me and did the consultation for my biopsy at that time and scheduled my biopsy the following week. He is a very compassionate and caring doctor and was very informative of the procedure and took time to answer my questions. Before the biopsy, he discussed everything he was going to do and kept me advised during the procedure. He called my home the same night after surgery to see how I was doing. He followed up with a post op visit and discussed the results. I highly recommend Dr. Milton.

Dr. Cherry is truly a master. Our son was born with a cleft lip/palate and we had been working…read morewith Dr. Cherry for 5 years for our son's final surgery. This is in layman's terms, but the whole upper jaw had to be moved, lined up and wired. Our son really respected Dr. Cherry and trusted him implicitly. He also considered Dr. Cherry as someone he could talk to (a friend), and that was important for an 18 year old. Dr. Cherry didn't hold back, and explained everything to us and our son about the procedure. It really wasn't easy for an 18 year old to be laid up for a summer with his jaw wired shut, but Dr. Cherry called and checked up on our son many times. Our son looks so good and has a whole new profile, and we consider Dr. Cherry one of the very best. Dr. Cherry's staff is also very considerate - they are all very kind people who are concerned. We weren't a number coming in, but a family that was concerned about our son, and they were wonderful. One of the staff recently left, for personal reasons and we could not have done what we did without her help on insurance - she even gave me her personal cell number so I could call with concerns or questions. By the way, Dr. Cherry also gave us his cell to call at any time of the day or night. A great Doctor who is empathetic and concerned for his patients AND the parents. Thank you Dr. Cherry and staff for all that you do.

Dr. Cherry and his staff are simply amazing! I have always been scared to death of any kind of…read moredental procedure no matter how insignificant. Needless to say, when I was informed by my regular dentist that my front tooth not only had to be pulled but may need a bone graft, I was in disbelief. Thankfully, I was referred to Dr. Bradley Cherry. After the first visit, I knew I was in the right place. They worked as a team to insure not only my medical needs were met but also made sure that I felt comfortable with the upcoming procedure. My surgery went great and I realized with the right doctor, oral surgery does not have to be scary. I had very little discomfort after my surgery and Dr. Cherry called me that night to make sure I was comfortable. I was so excited about my results and the fact that I can smile with confidence again. Dr. Cherry is a well respected surgeon with small town values. He is the one doctor that I do tell my friends about and have confidence without a doubt they will be just as satisfied as I was. Best doctor ever!

My wisdom teeth removal consultation at First Coast Oral Surgery was a breeze. Dr. Skigen was nice,…read moreprofessional, and explained the process very well. The appointment was fast. I have my surgery appointment set and I'm anxiety-free because the initial appointment went so well.

Originally I gave this place a 5 star review, but since I've changed my mind. I had all 4 wisdom…read moreteeth out a week ago today and I am still experiencing SEVERE pain. I went and saw Dr Stakem on Monday to make sure nothing was wrong, and again today because I haven't noticed any improvements. The nurses have been AMAZING- so nice, caring and understanding- but Dr Stakem should go take a crash course on bedside table manners. He basically told me that I was being a cry baby and that the pain would go away, that since I was up and speaking that I wasn't experiencing any "real" pain. He insinuated that I needed to just chill out and that the pain would go away and that I had a low pain tolerance. I'm sorry, but for someone that's been through surgery before and had many injuries, I don't think it's crazy of me to want to make sure I'm okay when 7 days after the wisdom tooth procedure I'm still LITERALLY crying from pain. I will never be returning to this "doctor" for any help or advice. He made me feel like an idiot and I left wanting to cry. Nurses should go find somewhere better to work because they were great. Some doctor.

Randy is a great Dentist. The office staff was great as well from check-in to check-out. We will…read morebe back.

A huge thank you to Dental Care on Longleaf. From Brandi answering the phone to schedule me, then…read moregreet me when I came, to Brittany being an amazing assistant and Dr Bagey performing my emergency root canal, it could not have been a better experience. I will be switching to have all my dental needs at this office!!

My daughter recently got 4 of her wisdom teeth pulled, and the whole experience was great! Everyone…read morewas so kind and they took time with us and made sure my daughter would have good pain management afterwards. We would highly recommend them for any oral surgery needs.

BEWARE, I almost died due to sepsis as a result of the surgeon's incompetence. My older sister had…read moreher wisdom teeth done somewhere else and had antibiotics included in her initial prescription as a precaution. She had normal crowding: my wisdom teeth were impacted and coming in at 90 degrees, as well as suffering from bacteria pockets he showed me on the Xray caused by the impacting, which also caused a cavity in one of my four wisdom teeth. Knowing this, you would think I would have been prescribed antibiotics. On the second day of being in excruciating pain, he prescribed me more Hydros. On the third day, after informing the surgeon I was throwing up, I was told that the risk of infection is rare and I probably have the flu. Although he said I can send pictures, and did try to schedule an appointment, I ended up going to the ER and informed I had a severe infection and put on antibiotics. To make It even worse, when I went to him for my follow up appointment, the surgeon tried to tell me that the infection was from food getting stuck in the holes even when I explained that I had kept up with my oral care and did not eat any solid food before I went to the ER. Do not come here.

Mill Creek Dental Care somehow manages to make going to the dentist a genuinely pleasant…read moreexperience--which feels like a small miracle. The hygienists are energetic, friendly, and incredibly kind. They strike the perfect balance between professional and personable, and they clearly care about patient comfort. I have a sensitivity to the sound of the water pick when they're cleaning my back teeth (for me it's basically nails on a chalkboard), and without hesitation they offer ear plugs. That small act of empathy goes a long way and makes a huge difference. I've also had a couple of fillings done over the past year. I won't pretend I enjoy needles, numbing, or drilling--because who does?--but the team kept me calm, didn't overwhelm me, and made sure I stayed as comfortable as possible throughout the process. If you're looking for a dental office that's skilled, compassionate, and understands that dental anxiety is very real, Mill Creek Dental Care is an easy recommendation. Even the parts I normally dread were handled with care (and ear plugs).

Very disappointing experience. I used the text services to…read moresubmit all my new patient info, and they told me my insurance was accepted. During my visit, I had a cleaning and X-rays. Front desk people were not very welcoming, and you could tell they were not happy to be there. Several days later, I received my bill, and it was $402 and had a note that the insurance was not accepted. After calling them, they told me they made a mistake with my coverage but told me I still had to pay the entire $402. I've never been to a dentist that charged that much for a cleaning and X-ray. I have the texts to prove they told me this would be covered, but they still refused to help; the only advice they could give was to take it up with my insurance.

Had a pain in my wisdom tooth, got news from dentist at 11:30 saying teeth needed removed, called…read morestaff here due to they took my dental insurance, they were booked for the day but went above and beyond to get me in the office to have my wisdom teeth pulled. I got there around 1:30 and left at 2:50. Could not be happier with customer service, highly recommend anyone to this place, I will be back for my other 2 wisdom teeth removed, even with the hour and a half drive from home.

Exceptional Staff! This is the most Professional Dental Office I've ever seen, this is coming from…read morea man of 66 years taking care of my teeth and seeing Dentist's at least twice a year. I've seen Many Dentist and Oral Doctors have two implants myself. OK! I qualify to say: Doctor Stakem and his Staff are Absolutely the Best/Finest/Greatest/Coolest and most Professional Medical People that are there to take good care of us. I Found a Dental Office that makes me a Happy Kinda Guy! They keep the appointments right on time! Happy People! (Staff and Clients)

This isn't the same staff and doctor I was sent to as a kid. I mean he is, but his whole demeanor…read moreis better, as is his staff, in particular his newest addition Cassady! He fired the rest of his old staff with the exception of I believe one, because she wasn't reportedly rude like previous patient experiences dictated. I like him as a person now AND dentist, plus he's got general dentistry and periodontist work in the same office so it's like getting two for one.

I would highly recommend finding another periodontist. I had extensive crown work performed here…read more The crown work was excellent, but they failed to clean the glue used to affix the crowns off my roots, which caused severe infection. They were preoccupied with the business side and not the care side of their practice. I've switched periodontist and am now very satisffied with my new doctor.

The people at this dental office were all very friendly and I rarely had to wait long to get in for…read moreteeth cleanings, but my experience with Dr. Machado in getting a replacement bridge was outrageous. I chose to proactively replace my bridge since it was 25 yrs old and there were signs of mild decay underneath. The replacement took Dr. Machado five attempts (you read that correctly- FIVE attempts) until she was able to provide me with a passable replacement bridge. Which translated into many trips to and from her office between July and November. Not surprisingly, it was always the fault of the lab. You might wonder how I could have possibly endured going back so many times. At the time, I was overwhelmed with taking care of a very sick family member and I didn't have the bandwidth to deal with this fiasco on top of everything. I just crossed my fingers and hoped that the next visit would be "the last one." Note that there was no mention of reimbursing me for my time and gas expenditure... until I brought it up. The good news is that I was eventually reimbursed for time & gas at my last visit to the office, after a teeth cleaning, when I explained all this to someone at the front desk. When I presented my teeth-cleaning bill to her, she made an executive decision to take it from me and tell me it was taken care of. I'm sorry that I didn't note the name of this true professional. The worst part of this whole ridiculous experience is that despite all the stress & frustration, I still have a less-than-perfect-fitting bridge. Food gathers under the lingual side of the bridge after each meal. Lovely, right? I recently considered requesting a full reimbursement from Dr. Machado for the entire process so I could take my ill-fitted bridge to another dental office and have it completely redone. However, after reading other reviews, I realized that I would NEVER get my money back from this dental group. Fair, ethical, and capable, they are not.

I was shocked to receive a surprise collection notice for a balance I had no idea was heading to…read morecollections. When I called the office to ask why I never received a final warning, their response was that I had 'opened an email' back in May. That email was not a final notice--it was a generic, automated 'New Statement' that simply said I had 30 days to view my bill online. It contained zero mention of being past due, zero mention of an impending deadline, and absolutely zero mention of debt collection or credit damage. I paid the balance to stop the credit hit, but I was forced to pay an extra collection fee because of their lack of clear communication. When I called back to ask if they would help with that extra fee since I never received a proper warning, they flatly refused and just repeated that I had opened the automated email. Future patients: Do not assume this office will call you, mail you, or explicitly warn you before sending your balance to collections. A generic e-statement is the only heads-up you will get. Check your balance constantly. This experience clearly deserves 1 star.