If you are able, visit Gateway during off-hours. Often, there is minimal or no waiting. The wash is through. Staff is friendly and helpful. If you require assistance. They are ready to provide assistance. The monthly subscription is a fair value. read more

It got all of the bird poop off in one pass and a fair amount of the bug gurs. Where the car wash really shines is their vacuums they really suck in a good way. The most powerful ones I've used at a car wash and you get 5 minutes free vacuum with any purchase. For a $10 wash not bad! read more

I love coming here. It is always fast and quick and easy great price. The only place in Long Beach to do a fast car wash. read more

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My favorite drive thru car wash tunnel! I haven't tried them all, but this is one that I've consistently liked compared to others, so much that I got a monthly membership and now go every week, sometimes twice a week. The lines are organized, suds and colors fun, great water pressure, the vacuums always strong & working and with some shade cover. They give you a wipe for the interior each time you visit. They also have microfiber towels for $2. My only gripe, if I had to list one, is that the blowers and spinning thing at the end to dry your car could be better, but it's not the worst. They do such a good job with everything else that it's hardly a thing to complain about. Just bring your towels to dry off before vacuuming. read more

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My family and I have been coming to this car wash for years. Recently, my daughter brought in her car, which is less than six months old and something she takes great care of. After the wash, she called me upset--there were noticeable scratches on the rear driver-side panel. Since her car is black, every flaw is more visible. I decided to return with her since it was time for my own wash. As I pulled up, I noticed a sign I had never seen before (see photo). According to it, the car wash assumes no responsibility for anything. While driving through, my side mirror bent backward (see photo). My car is white, so scratches aren't easily seen, but it's clear something has changed--whether it's the water pressure, brushes, or the track alignment. Whatever the reason, this wash is now a risk. I've cancelled my membership, and I strongly recommend you think twice before taking your vehicle through. Management is dismissive and does not value customers. read more

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Good value for money, also very efficient since they have a conveyor belt system and there's almost no waiting in line like every other car wash I've ever used before where you're always waiting for the cars ahead of you. The only issue albeit minor is that there were no open slots for vacuuming as it was very busy when i was there. read more

I ran a search for touchless car wash places near me. This one came up first in the search results and in the AI summary. This is not a touchless car wash. It uses the large rubber finger spinning things. It was not what I wanted for my new car. The price was pretty typical, and kind of high for no service at all. I won't be back, read more

Their prices are very affordable, speedy service, vacuum machines work well for cleaning and my car always comes out very clean. read more

Gateway Express - Great place in LB for a car wash! - Car Wash Near Me - Long Beach, California

My usual spot closed early and I looked on Yelp for a new recco and found this spot. I chose the cheapest version and it was quick and easy. I think it was $8 or $10 dollars for the fastest one. The car was as clean as you would expect for under $10 and I was in and out in 10 minutes I'd say. read more

Gateway Express - Car Wash Near Me - Long Beach, California

$22/month for basic unlimited Current father's day sale, 20% off. So buy 10 passes for $80. Otherwise, a wash is $10. They provide you with a wet nap for inside the car. There's no mirror to direct your wheels but there's an attendant. Good value. Haven't used the vacuums but on a Sunday at 530 there seemed to be availability. read more

I used this express car wash for the first time and was impressed with how thorough and well the cleaning machines worked. It's self service, so you drive up to a machine and order the type of wash you want, you can also get a membership. Most car wash machines seem to barely scrub the dirt off but these machines put in WORK, they also had very strong water pressure, my car hardly ever looks that clean after!!! Another plus is how well the vacuum suction worked, most car washes seem like they haven't serviced the hose, so objects are blocking the suction power! This is so crucial. Quick and easy process that was worth the price. Highly recommend this spot as long as those vacuums and machines are serviced to provide a quality cleaning :) read more

This place is amazing!! I've been coming here for about 3 months and I can say that each time I've come the workers always have a smile on their faces and are always so friendly and helpful. I also feel like you get a good bang for your buck as the $10 wash will really get the job done. I would highly recommend this place if you want an excellent wash and a friendly environment. read more

Forget it. I have had too many car washes to even count. Having said that, what happened today at LBG Express is a one time/last time experience. I have a Honda Accord EX, admittedly an old car, BUT in perfect shape. I went for the "business" wash and when I was done and got out to wipe off the mirrors, I see that my passenger side mirror is out of whack. The f-ing vertical brush broke it!!! Both mirrors were moved but the passenger side one is done. I asked who I think is the manager and he didn't even apologize! He just quickly told me that they are not responsible for that kind of thing. Wtf!!! Like I said, this car has been through hundreds of car washes and NOTHING like this has ever happened. Obviously they won't see me again. (It's kinda funny- the guy offered me some car wash comps...) No way would I ever go back. Broken mirror and no apology?!?! read more

I went to this car wash simply because it was the closest drive thru car wash to my house and I really just wanted to vacuum my car. It was a weekday morning so it wasn't really crowded maybe 2-3 cars I go thru the wash process and find a vacuum spot as I'm vacuuming one of the workers was sweeping and was super friendly checking hoses and things. Then this other man came out of nowhere questioning if I even went thru the wash before I vacuumed. Of course I went thru the wash first. But the fact that he questioned me out of everyone there had me befuddled. If the cars exterior isn't clean that speaks on the ability of the wash. There were people that had been there longer than I had (my child went a little crazy in the backseat). I'm so confused as to why out of everyone you would come question me. Unfortunately that was enough for me not to ever go back. read more

Reporting a safety hazard on 7/24. My bf went to wash a vehicle at this location and a customer that was next to him while vacuuming the vehicle informed him that the assistant manager was under vehicle removing something that was stuck. The customer asked him if he was notified about it and he said no. And we just thought it was weird that no one would notify him especially when going under the vehicle. My bf could've turned on the vehicle and left without knowing that the employee was under the vehicle. We took the vehicle to a mechanic to make sure nothing was damaged. But it's not ok or safe for an employee to go under a vehicle and without notifying the owner of the vehicle. read more

Gateway Express - Assistant manager under the vehicle - Car Wash Near Me - Long Beach, California

Good price good price lots people. Not sure will come again . Don't forget to use coupon! read more

Gateway Express - Car Wash Near Me - Long Beach, California

Went there again after a while and it's like they turned the strength of the car wash to 20. It hit my car extremely hard, slapped my mirrors back and forth and gave my car two new deep gashes. I know for sure the scratches came from the car wash because they weren't there before, and you can see that they're fresh, both in the same exact orientation (so not from rock chips) and is in direction of the spinners that clean your car. If you don't want deep scratches that cut through your paint layer, save your car the pain and don't come here. Prices also went way up in recent times it seems. Find a different place. read more

Gateway Express - Car Wash Near Me - Long Beach, California

Owner believes his equipment is causing damage to cars. Was turned away. Same car coming here over a decade. Equipment must not be up to par. read more

I went with the second lowest monthly membership. Seems like pretty good value, especially if you go weekly or more & good customer service. I am just curious about how often they clean or replace their equipment since it is so busy to help avoid paint scratches & damage. Otherwise I think its a great spot. read more

This place used to be really great. But the management has really let it go. Don't ever be here first in line in the morning because often times they grease their machines and that grease will end up down the side of your car, after you've already paid for a wash. Secondly, they do a poor job at managing the flow and use of vacuums stations. People literally spend an hour detailing their car, causing a back up after you've gotten your car washed in the tunnel. In an area where express car washes are popping up on every corner they need to do a better job and having more staff on hand. read more

SCRATCHED MY NEW CAR- Extremely Disappointed I've been going to this car wash every other week for the past three years. It's the only car wash I've trusted with my vehicles, and until now, I never had an issue. Unfortunately, after my most recent visit, I noticed micro scratches along the side of my vehicle, scratches that were absolutely not there prior to the wash. I inspect my car religiously before driving off, so this wasn't something I could have missed. When I brought this concern to the manager, I was honestly shocked at how dismissive and condescending he was. Instead of acknowledging my concern or even showing a basic level of empathy, he launched into a lecture about how their system works, boasting about how many customers they serve and implying that if anything went wrong, they would have known. No apology. No ownership. Just deflection and subtle accusations. I made it very clear that I only wanted him to look into the issue. Still, he continued to talk down to me, insisting the scratches must have come from another wash. The issue? I've never taken my car anywhere else. The fact that my car is black and shows damage more clearly seemed to be an inconvenience to him rather than a reason for concern. This experience was so disappointing, especially after years of loyalty. If this is how they handle customer concerns, especially from someone who's supported them consistently. I highly suggest taking your car (and your trust) elsewhere. This is not a business that values accountability or respect to loyal customers. read more

I just went on Saturday afternoon 02/22/25) for a quick wash and drove home right after. Once I park I noticed something stringy was dragging underneath my rear driver's side tire. Went to pull the stringy thing off and notice it felt like tire rubber, so I knelt down to inspect that tire and notice the stringy rubber was my tire shavings that's been carved off most likely from the car wash machine the part where it pushes your rear tire forward so your vehicle could enter the wash. I will have to get this tire replaced on Monday and eventually have to cancel my monthly plan with LBG Express- Always check your entire vehicle and tires once you exit the wash at the vacuum area. read more

Gateway Express - Car Wash Near Me - Long Beach, California

Very nice and clean. The attendants are friendly and helpful ; everyone works to keep things running smoothly. The price is reasonable and the monthly deal is worth it. The only issues we have had was, once we accidentally pushed the wrong selection on the touchscreen and the workers couldn't correct it; only the manager could but he had just left so nothing could be done. The other issue is the security arm where you first check in sometimes takes a while to raise up and let you in. A nice thing about this place is we have received a couple free washes before. We've brought 4 of our vehicles here for monthly deals and a few friends who are loyal customers now. We mostly like how convenient, clean and easy it is. read more

A decent car wash express establishment. The price is great for either a one time wash or monthly subscription, but unfortunately, you get what you pay for. Pros: - Price - Easy payment Cons: - Can get over crowded fast - Vacuums are weak - Not easy to navigate to. read more

Gateway Express - Let's get clean! - Car Wash Near Me - Long Beach, California

Claim to be the manager but doesn't have any customer service skills whatsoever. Refused to give me his name. I was discriminated by the way I was treated being the only female customer at this time. He was rude and disrespectful towards me. Will not step foot in this facility again. Watch out ladies!!! read more

Gateway Express - Claim to be the manager but don't have any customer service skills whatsoever. Refused to give me his name. - Car Wash Near Me - Long Beach, California

I get the business class monthly washes great for my work van fits in the tunnel and keeps me keep a sharp look when working with co workers who dont. read more

It looks like this car wash is under new ownership. Unfortunately the prices have gone way up and the quality is not really there anymore -- other car washes have better vacuums etc. This used to be one of my go-to spots to get my car clean but at $10+ it's not really worth it anymore. They also removed the $1 coupon! read more

I've gone here a few times and I recently purchased new car and took it in today. It ended up numerous scratches on it and the manager tried to say it wasn't their equipment. I am anal about this car and I go over it frequently. The scratches weren't there. He tried to say a cat or dog did it......GTHOH! Said that there were more expensive cars that came in and didn't have an issue. Doesn't matter what kind of car it is - that has nothing to do with it. Bottom line is zero accountability and I won't be taking my car there anymore. read more

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A friend told me about this automated car wash. I have been there several times now. I love how easy it is to simply pull up, follow the simple instructions on the key pad and then drive through. Attendants are there to direct you onto the car conveyer and provide you with a cleaning cloth for the dashboard and interior. When the car was is finished, you pull around to the right, where there are vacuum hoses. No time limit and great suction, enables you to clean your carpets and trunk, at no additional charge! In just a few minutes, your car is sparkly clean I used to go to the DIY place with the high pressure washer. This is less $$$ and less work...no more wet shoes! $8 for most basic wash. Monthly memberships available and nice upgrades. A clean car is a happy car. Give this place a try! read more

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Hands down, my favorite drive thru car wash!!! After taking weeks off neglect and abuse, my care always comes out spotless. My car is small, and their brushes still manage to clean every part. read more

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My fav car wash in LB. Feel like an amusement ride inside the wash. Excitement! Strong wash and dry, free vacuum, they give out wipes. read more

Gateway Express - Car Wash Near Me - Long Beach, California

I'm not from the Long Beach area but I really needed a quick car wash to maintain that sparkley clean girl aesthetic on point! Two of my clients live near the area and highly recommended LBG and I am thoroughly pleased with how organized, super clean and friendly these attendants take great care of their establishment from consistently walking by to make sure all the air suction hoses for vacuuming were spray sanitized and checked and keeping the grounds clean as well. I too highly recommend if you're in the area and need a great quick car wash! I wish we had one near me. I gave them a 5 stars! read more

Gateway Express - At LBC Express Car Wash you get a complimentary moist towelette that also gives a fresh scent!!! - Car Wash Near Me - Long Beach, California

Been coming here at LEAST 2-3 times a month, however the last two visits something has changed. The water pressure is incredibly hard and rough, it feels like a power washer is being used. The previous water pressure was perfect, this was incredibly excessive. I noticed many scratches throughout my car and many on my roof where the pressure was felt the most. I will absolutely not be coming back for more scratches. read more

I have been a customer of LBG for about 5 years now. I visit, pay, use their services and on my merry go lucky way. Unfortunately, that wasn't the case today! Recently, I moved and I have to park under a tree. This has led to there being leaves under the hood. I finished my wash, went to their service stalls and proceeded to vacuum under the hood. Justin an associate and representative of LBG Express comes up to me and tells me that the "vacuums are for interior only!!!" I nodded my head in acknowledgment and awaited him to move from in-front of the vacuum bay/hanger. I have a low voice and didn't feel like talking over the noise of the vacuums running! I don't know if he took this as me being defiant or some sort of Napoleon complex kicked in, but he states "I ******* said vacuums are for interiors only." With a psychotic look in his eyes! I have a family, kids and a future to think off. He might or might not have something going for himself, but one day he might meet someone that will deal with his horrific customer service if he doesn't get it together soon! He was ready to fight, he was waiting for me to say one word. Palms fisted and ready to throw blows and go toe to toe! I asked for Kevin the manager and explained to him the situation at hand. I'm not sure if he understands he has a liability in his associate, Justin! I tried stating this to Kevin that one day Justin's superiority complex will cause a lawsuit for LBG, but all Kevin seemed to think about was my opening statement which was "I vacuumed under my hood..."! Not sure if Kevin understood the issue or just doesn't have any customer service skills, ethics or comprehension of the value of a customer, but all he told me was "Okay next time don't do that again"! That's when I understood he was probably proud of his associate, again not fully comprehending the situation at hand and wanted to make sure I fully comprehend that I'm not allowed to use the vacuum under my hood. It's very unfortunate and I hope someone with some authority at this wash has a talk with Justin and explain to him that he can't talk to customers in this manner, regardless if their breaking some sort of unwritten rule! read more

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My favorite express. Affordable. The tunnel does a great job of cleaning. I try to get here whenever I'm in the area and hardly go to another. I usually will get the top of the line wash. It's great. read more

I belong to another monthly car wash but decided to try out LBG since it is closer to my home. Glad I did. Wash is really good, So I signed up for the monthly membership. The employee (Bryan) came to put the sticker on my windshield needed to remove the sticker from the other car wash. He pulled it off but it left some dried glue. He went and got some Goo Off to make sure he got all the old dried sticker off. Really had to work on getting the old dried sticker off and kept at until it was perfect! Thank you Bryan! read more

Love this car wash. The people are friendly and my car comes out clean! Vacuum station is great. They have after dark specials too.

I liked this car wash and started using it when Circle Marina Speedway jacked up their prices to $12 for the least expensive wash. LBG Express Car Wash has been $8 for the least expensive wash. I just saw a sign today that they'll be jacking up their prices to $10 for the basic wash starting next week (125% increase). Time to look for another car wash or just get less washes! read more

Literally finished vacuuming my car. Sat in it to rearrange and navigate to the store. And the manager/owner was tapping on my window asking if I was leaving soon?!? Really. I get it. But once I navigated to the place and pulled out. Three spots were open. Cuz we all move at a different pace. Place is fine. Managers customer service makes it unappealing. I'll just drive up the street to Carson for similar car wash. read more

The staff working there are polite, but their car washing machines are of very poor quality. Just look at the picture to see the results of the car wash. Not recommended. read more