After writing in ( contact us ) section of the website and explaining my frosteration , requested a courtesy call back. Within a few minutes received a call from Aaron Friedland. Thank you Aaron for taking care of my issue. Your customer service is superb. You took care of my issue even better than what i expected. I consider it going above and beyond Of duty. Greatful soheila! read more

ALWAYS A 5 STAR EXPERIENCE!!!!! Circle Marina Speed Wash - Long Beach, CA Circle Marina Speed Wash is one of those rare places where you can feel the difference the moment you pull in. The entire team here is incredibly hard‑working, attentive, and committed to giving every customer the best possible experience. You can see the pride they take in their work -- cars come out looking spotless, and the service is consistently fast, friendly, and reliable. A special shoutout goes to Raul Sanchez, who truly stands out. Raul is extremely professional, knowledgeable, and always willing to go the extra mile. He has helped me personally on several occasions, and every interaction with him is a reminder of what great customer service should feel like. If you stop by, make sure to say hi to Raul -- he's awesome, and he makes the whole experience even better. Circle Marina Speed Wash is the kind of place you keep coming back to because the people care, the service is excellent, and the results speak for themselves. Highly recommended. Greg Margosian read more

Circle Marina car wash always clean and fast vacuums are the best very good quality on the wash staff always there to help very good prices all the time 100% recomendable it's a must go if you like to keep you car clean this is the right place read more

Time to clean my ride. Pretty busy at the moment. Still a great deal for unlimited car wash and vacuum at $18 a month. read more

Circle Marina Speedwash - Car Wash Near Me - Long Beach, California

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Quick, consistent, and dependable. I dropped by Circle Marina Speedwash for a routine wash, and they had me in and out in no time flat. The automated tunnel system does a thorough job without scratching the paint, and the crew doing the prep and final towel-dry does a great job catching those annoying water spots around the mirrors and trunk line. Friendly staff, good value, and easily one of the most reliable drive-through spots near the traffic circle area. read more

Circle Marina Speedwash - Car Wash Near Me - Long Beach, California

Great place to get a car wash if you're on the go! Staff is friendly, amenities are nice and well kept and the price is fair! Grateful that this place is on a major road! Give them a try! read more

Circle Marina Speedwash - Car Wash Near Me - Long Beach, California

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As a Ceramic Club member paying $35.99/month, I expect the services included in my membership to be consistently delivered. Unfortunately, that has not been my experience at this location. For over two months, the drying component at the end of the wash has not been functioning properly. I've even recorded video showing that the system is not making contact with the vehicle as intended. This is not an occasional issue--it has been ongoing and consistent. I spoke with a technician, Kenneth, who provided multiple explanations, including that certain vehicles (like Mustangs) may not always be fully dried due to design. However, I've owned this same vehicle for two years and have never had this issue before--the system consistently dried the front of my car without exception until recently. That explanation simply does not align with prior performance. More concerning was the lack of accountability and follow-up. I was not provided with a supervisor's contact information, nor was I given a clear path to escalate the issue. Kenneth appeared to be doing his best, but it was evident that he has not been properly equipped or trained to handle customer concerns of this nature. This reflects a broader management and training issue, not an individual failure. To be clear, I am not asking for a discount--I am asking for the service that I am paying for to be delivered as advertised. Management should address two key areas: 1. Ensure all equipment is properly maintained and functioning as promised. 2. Provide employees with the training and authority needed to handle customer concerns professionally and effectively. At this time, the service being provided does not meet the standard expected for a paid membership, and that is disappointing. -------------FOLLOW UP TO AARON---- Hi Aaron, Thank you for reaching out and for the explanation. I do appreciate the response, but I want to be very clear about my concerns. For over two months, I've been paying for a Ceramic Club membership that included a drying component that was not being delivered. At no point was this clearly communicated to members as a removed or non-functioning service. Continuing to charge full price while knowingly not providing a key part of the service is not acceptable. I'm also very concerned about the interaction I had onsite. The employee I spoke with identified himself as "Kenneth," but I now understand his name is Josue. That lack of transparency, along with the inconsistent explanations I was given, reflects a deeper issue with training and accountability. This isn't about one employee--it points to a systemic problem in how information is communicated to both staff and customers. I do appreciate that you're planning to install a new blower system, but that doesn't address the fact that customers have been paying for a service that wasn't being delivered during this time. At this point, I'm asking for three things: 1. Clear accountability for the lapse in service over the past two months. 2. A resolution that reflects the value of the service that was not provided. 3. Direct contact information for ownership or senior leadership so I can escalate this concern appropriately. I've been a paying member and expect transparency, honesty, and delivery of the services advertised. Right now, that standard has not been met. I look forward to your response. - Robert read more

Worst drive thru car wash I've ever been to. And for what they are charging I would say it is a total scam. Their machines does not give what is promised, and scraped my wheels and left black gunk all over them. No shine- and water spots all over, twice, after getting the highest price wash. So annoyed. Immediately cancelled my membership and will not be returning. read more

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I am actually revising my previous post because I always appreciate a business that values customer satisfaction. Thank you, Aaron for reaching out and for clarifying the different packages you offer. You will be getting our business back as soon as our other membership expires. read more

I've been coming here for some years getting my cars washed. The place is always clean and quiet. Washes my cars quick and fast. The vacuums also work well I like to get my car washed at least once a week so I save a lot of money by doing the unlimited pass. read more

Just moved from LA and had to quickly cancel my membership for this location. Everytime I brought my Tesla here, it was a new scratch . Business cannot say it isn't their machines when even the top glass has a deep scratch. Needless to say, I wouldn't go here anymore. Better off buying a pressure washer and washing your own car. at least you have the peace of mind that there isn't going to be another deep scratch on the paint read more

Fast service. It's a drive through but I think there are extras you can get added in. The price was great for what it was, at least compared to LA. I wish I had time to get the vacuum etc. maybe next time. Would go again, when in LB. read more

does not actually accept contactless payment. Regardless, the car doesn't even get clean properly. Don't waste your money here.

Great service, great car wash, fast and easy to use. I had an issue with a subscription and they helped me out! Well worth the cost

THIS IS THE SPOT TO GET YOUR CAR WASH!! Service is a 10 out of 10! Paola is so amazing a sweet. Service is fast and the amenities are super clean and fresh. The pressure of the washers are great! read more

I used to love the old Circle Marina Car Wash and was quite disappointed, but not surprised by the new format which removed the crews to vacuum, hand dry and clean the interior of your car. You now sit in your car as it goes through the tunnel and you vacuum and dry the car yourself. I get it, but it is not my preference. My biggest issue was that there are not enough spaces for the self service format for finishing your car wash. read more

Canceling a membership here is a nightmare. I made multiple attempts to cancel and was still charged anyway. Clearly, their system or their process is broken, and customers are the ones paying for it. The worst part? I was only offered a refund if I removed or changed my review. That's completely unacceptable and unethical. A refund should be issued because it's the right thing to do not used as leverage to silence honest feedback. It shouldn't take repeated attempts, frustration, and a public review just to get a basic issue fixed. And it definitely shouldn't come with conditions attached. Think twice before signing up. If something goes wrong, don't expect an easy or fair resolution. read more

This place will try to charge you after you've cancelled 2 years ago. Good thing I caught it and they did issue me a refund. Be careful and check yr account. When we did go car was was excellent, 2 years ago read more

One of the better car washes around! The bays were clean, the vacuums worked well, and the wash gave me plenty of time to get my car spotless. Highly recommend! read more

Really quick and easy perfect car wash. I came here after a hike and my car was so covered in dust I could barely see out the back. After the wash my car was squeaky clean read more

First time trying this wash (I usually use LBG) and it had some nice upgrades like lots of vacuum stations with air to blow water out of crevices. The down side is it didn't wash very well and the spotless rinse is far from spotless. I will be going back to LBG right up the street. Better wash and more economical. UPDATE: Aaron reached out and invited me back for another try. This wash was much better! My truck looks great. I appreciate a business that cares about their customers and tries to correct any concerns they have. I'll be back! read more

Circle Marina Speedwash - Freshly washed truck. - Car Wash Near Me - Long Beach, California

I've been going to Circle Marina Speed Wash for several years. My wife and I both use this car wash. Recently, we got a new car and switched plans. Though we never missed a wash, the cars were not entered correctly. After speaking with Paula at the entrance, she understood the problem and made the necessary changes. She was very polite, helpful, and. determined to make sure our cars were enter properly. She followed up and got everything right. Special thanks to Paula. read more

I'm saddened, I use to love this place and didn't know that it's no longer a 100% hand wash. The machine in my opinion is useless. The washing was no efficient and still dirt left on the car after spending $25. If I have to vacuum myself then what's the point? Going through the washing gave me a headache because of the chemicals that seep into my car. No more! I feel scammed and cheated. read more

Hey everyone! I'm giving 5 stars for the excellent follow up customer service! I'm here now and the guys working here are handling everything pretty professionally. Shoutout to Rual. Thanks for working with me and not against me! I liked going here originally because the marketing and branding stood out! Now I believe they have 5 star quality service and that's how business is supposed to get done! Try this place! You won't regret it! My Tesla looks clean today, hence there's a lil bird stuff on my front window still but it's ok because my car came out un damaged and it's tough to find a car wash for a Tesla! The man inside the wash even held up a Tesla sign just for me to read! Wow! Open till 8pm too! Love it! Thanks! read more

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Great place!!!! Always fast, extremely clean, rarely do they have a line, very nice employees.

I needed help with my membership and billing question. I did call after hours and got sent to an AI assistant that promised me I would receive a call back. I received a call back the very next day in the morning from Paola and she was a pleasure to work with. Took care of my concerns and was very patient and informative. If you need a problem solved or have a question about anything Paola is the person to ask for! read more

I've had a great experience at Circle Marina Speedwash. The team is always friendly, and my car comes out looking amazing every time. Carlos, the manager, is especially helpful and always goes above and beyond to make sure customers are taken care of. You can tell he really cares about providing excellent service. Highly recommend! read more

I went by Burbank to drop some props and this dinosaur bird drop two big bombs in my windshield. I cleaned it ip but there was a bit of a residue on the side after using the windshield wipers. So I needed to see if the carwash would be taking care of it. I went around 1:30 pm and it was very busy. One of the rods moved my mirror but nothing got broken and it was an easy move back. The car looked shiny and got dried off quite well. The poop was removed, which made me so happy. The guy up front was working quite well, helping around a lot. The guy guiding people's car knew how to give well directions. The bombshell mobile is looking sharp!!! read more

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Highly recommend especially for the various monthly options available. Staff is extremely friendly and professional.

Been coming to this business for several years, and the team there is so great! I had an issue and Paola completely helped! She double checked on my situation and made certain I was happy! Thank you very much for the excellent customer service! read more

Best car wash been coming here for years and I had a very hairy dog has the best vaccums too. read more

Circle Marina Speedwash - Car Wash Near Me - Long Beach, California

Machinery always working well. Staff always keeps drive clean. Always consistent results.

Circle Marina is my go to for when I need to clean my car, it's always quick, the colored soap is super cool and the service is always super nice. It's worth it because you also get the vacuum and you can use it freely. I usually get very annoyed at the timed vacuums so this is very nice! You get your moneys worth! read more

Circle Marina Speedwash - Car wash - Car Wash Near Me - Long Beach, California

This is always my go to wash if needing a quick rinse and clean! The people who assist you in payment are always so kind and helpful. I highly recommend! read more

Let me start by saying this review is mainly to help others be aware of my experience with this car wash. I've been here a few times, and every time, I walk away disappointed with the quality of the wash itself. But hey, I gave it another shot. If I could give (5) stars it would be mainly for the vacuum service and the friendly woman working the Paystation because those were the only things that impressed me. I will never give a buiness (0) zero stars... I still was able to get a good vacuum... but, I had spent some time at the beach, so my car was full of sand, and since this place offers free vacuums and air, I figured I'd get a good clean on the inside. For the vacuum alone, I'd give them five stars--it worked great! After getting the inside was done, I went ahead and paid for their $20 wash. For reference, I drive a two-door BMW 650i, so not a huge vehicle by any means. After the wash, I pulled back into the vacuum area to spray air on the car and wipe it down, only to realize that the car was still noticeably dirty. At home I park in a garage, and Sure, I park outside sometimes, and the car might've been extra dirty this time, but for $20, I expected way better results. There's another spot near PCH and 7th that does a fantastic job for half the price. Honestly, I would've gone there, but I needed the free vacuum. Now that I'm writing this, it feels like I basically paid $20 just to vacuum my car. Ha! Not really what I had in mind. I'm glad others seem to have had better experiences here, but sadly, I won't be coming back. The photo of the towel was after drying my car. read more

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I don't leave reviews but shoutout to Brian for his Excellent Customer Service, helping me retrieve my fallen passenger side cover. Had to come back later in the day since the day shift employee was being rude & wanted to be on his more than do his job. Will be coming back for another wash just because of Brian read more

Circle Marina Speedwash - Brian w/ my passenger side cover & I - Car Wash Near Me - Long Beach, California

I love taking advantage of their promotions, and usually cancel in time which wasn't the case this time but that is on me. I went in to cancel and get a car wash since I already paid for the month. The lady who helped me was nice until she wasn't- not sure if it was because she was having trouble trying to find my membership but after a couple times of looking up my license and phone number, she just yells from the stand to pull forward. I wasn't sure if my membership was canceled, or what the issue ended up being so I tried asking but she quickly cuts me off and tells me she canceled it and to drive (there's literally cars in front of me waiting for the wash). I try asking for a receipt and get the same response and she points at the end of the line, then tries to give me the receipt as the car is moving (all doors and windows down of course) and still telling me to keep moving as if I was the one with the bright idea. Never had a problem not sure what's up with their customer services/updates since they're not even giving dash wipes now is what I was also told?? For $50 a month I would expect more. read more

Circle Marina Speedwash did it right post covid. By transitioning to express speedway where you stay in the car and then can either self clean the interior or get assistance, the efficiency, customer cost, and customer satisfaction is exponentially higher. Great job! read more

This is my favorite car wash, and my son's too! Visiting this car wash has become an after school ritual for us, which is a win-win because my kiddo gets an entertainment kick from the big moving parts, lights, and colorful foam, and I get a clean car. Woo hoo! Once you have a sparkly freshly washed car, you get complimentary vacuums. There are many large spaces for vacuuming and the vacuums are really strong. I, like other reviewers, have accidentally sucked up something random. In my case, a sock. I really miss that sock, too lol. Other useful info: you can get a monthly subscription that is more cost effective than buying washes a la carte. They have a restroom available- just ask the friendly workers for the code. Bonus: they put up an inflatable Halloween thingy in the wash this year that we loved! Keep doing what you're doing read more

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$15 for a carwash that will leave water-spots . I will not be a returning customer. Vacuum does its job, read more