I've been going to this car wash for several months now and each time I go, my service experience is great. This location is so close to home and ranged at a great price. The employees here are nice and they get the job done. Mike is the owner and he provides great customer service to customers. I value the price, experience, and the overall fact that this is a fully hand washed location. One of few that is still around! read more

The owner lies about everything watch out. He will raise the prices and tell you after charging. Only reason I was a member the old Maneger Raul was amazing but after the new owner took over. It has been horrible all the workers are new and they look like drug addicted read more

I came here because the other place I knew about for hand wash without appointment was closed. This car wash is definitely hand wash. Their wash bay has nothing touching the car, other than water, cleaning agents, and air. The hand wash part is done with wash mitts. The washing part was great. It wasn't cheap, but it was well with the care they took. The guy who finished the car did a great job. He was thorough and the new car looked great . Very pleased with this place. I'll be back read more

See all

Ever since the new ownership, the car wash has become trash! Poorly staffed and not to mention the owner who I'm assuming greets you when you enter is extremely rude. Today instead of greeting me he just started with what you want. Horrible service read more

Under new ownership They need to get their act together. Paid for a premium wash got a basic one, took over an hour read more

I waited 1hr 30min. At the 1hr wait time mark, I witness them parking my car to the side and having other cars before mine so I complained. Although, I can appreciate the manager trying to explain what happened it still don't justify the poor cleaning. I didn't even want to wait anymore and just left. Mgrs Owner, the quality IS being compromised. Unacceptable. read more

See all

Avoid this car wash. Paid for a hand wax service that was not done correctly. Rear window inside had smudges, Rear seats and trunk area were not vacuumed correctly and there was damage to my rim. I didn't notice it unti about an hour after I left when I went to grab something my from the back of my car and saw that my trunk area was not clean. I started to inspect the rest of the car and it looked like they forgot to vacuum the rear half and didn't wipe anything down. I called the Car wash and he said he would look into it. A couple days went by without a response. I drove back and some to the manager. He said they were still looking into and got defensive. I asked for half of my money back because they didn't complete everything that was offered in that package. He again said, he would look into it. Two weeks went by, and I tried to reach out multiple times. They stopped responding to my text. read more

See all

I've been a faithful customer of this car wash business through 3+ ownership changes since 2004, and I've never been treated so poorly by the current owner as I was today. They broke broke my key fob and refused to acknowledge it, nor accept responsibility for it. He Southland even refund my car wash or give me a credit for the next one, which I asked for. The woman who dried the car was the last person to have the fob before handing it over to me. That's when I saw the lock button was broken. I brought this issue up with the owner /manager and he refused to resolve the problem. He was very defensive, mean, accusatory, and insisted that I broke it. Yeah right!!! The result of his lack of customer service and calling me names is inappropriate and unprofessional. Thus, I am not going to use this car wash business any more. I gave this business a 1* rating, and it's well deserved. read more

Hand wash is hard to find and here is great! They handle my new Outlander with no scratches, wheel dressing and Great vacuuming. I endup getti g my membership to come as many times I want in the month. read more

See all

I would give them zero stars if I could. Deceptive and illegal pricing. Their posted "happy hour" sale was not honored. I asked the manager to adjust the price and he strongly refused. The man told me he couldn't adjust prices in the computer system. It's not really about the $3 it's more about the lack of integrity and transparency. If they're breaking the law on this, it makes me wonder what else this car wash is breaking the law in. This was my first time visiting, I will never return again. read more

Cherry Hill Auto Wash - Great happy hour sale... too bad they did NOT honor this price. They said it was going to take effect "next week" this is super illegal - Car Wash Near Me - Long Beach, California

See all

I went in Sunday morning, there was only one customer there as they had just opened 30 minutes prior. I requested a wash that included a few "upgrades" air freshener, tire shine, & a few other things I did NOT get. I paid as soon as I walked in and waited as I was in no rush, kids were hungry so I left as soon as it was done, I noticed the inside was not vacuumed which was ok I could do that to my liking . However my windows are horrible and I noticed at night It's dangerous I can barely see and I was not going ri complain but it's dangerous. It's not ok. I've gotten the cheapest wash at other locations and my car has never been worse than when I brought it in like this experience was. I'm a bit upset because I feel scammed but I'm more appalled at how they left my windows read more

See all

Please do not get your car washed at this place because the machine broke my tire valve. The manager on the spot didn't wanna pay for it because he was trying to make excuses saying how the valve was two pointed out of the rim. He did not offer no compensation because of his mistake nor did he apologize. read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

See all

Worst car wash I've ever been to. They severely scratched the interior of my brand new RX350. Please see below for pictures/videos. As you can see, there were significant scratches on my car's touchscreen display and wooden compartment right underneath it. Mind you it took me 30 mins to drive here. I don't live in the area so by the time I drove back to show the manager he was unprofessional, giving me attitude and had the audacity to blame me for "opening and closing the compartment so much" and blamed "Lexus for selling me a defective model." No accountability was taken whatsoever nor my money was given back. I wasted my time and money. I am extremely upset and am at a loss for words how he handled the situation. Terrible service -- would never go back or recommend. Would totally leave 0 stars if I could. read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

They close earlier than the time listed. Just give the real time. Some times they close 45 mins before the time says.

I've had a great experience here every time I've visited. My car is always so dirty and I HATE taking it to get washed... The service is fast and they take make sure every pocket is cleaned and there's no water left anywhere. What really stands out is how friendly and welcoming the team is from the moment you arrive, and I really appreciate the straightforward, honest service. read more

Over charging for my small model X $7. Other places only $3. Looks like the guy is new and doesn't know what's he doing.

I went in for a car wash and ask the lady to wiped down my front windshield, they lady used some kind of tools and scratch my tint . I talked to the manager and the owner . They said they are not responsible for it and only offered me a basic wash when I come back . read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

$10 large vehicle up-charge 2 people working the drying area Mediocre wash job and finish detail Wait time hour and a half Never again Ripoff read more

I normally clean out my car and trunk before getting a car wash and so when I was putting things back in my trunk I noticed a scratch on my bumper after coming back to this car wash the second time. All I can think of was when the guy was vacuuming my trunk and the long vacuum tube was dragged and scratched my car. Good customer service, again, their wash isn't perfect and I came back because their car wash was decent but now that they scratched my car, I'm not coming back. read more

Cherry Hill Auto Wash - Scratched my car after vacuuming - Car Wash Near Me - Long Beach, California

I'd advise calling before going as their hours are inconsistent. I've gotten here a handful of times where they've closed early. It's currently 4pm and they are closed as I type this in their parking lot. read more

The service I requested was a car wash for 2022 Chevy Silverado. The signage said the price was $25.99. There is also a sign that contains multiple up charges, so you don't know exactly what you're going to pay until you get to the register. When I got to the register I was told that there would be a $15 up charge because the truck is large. Although there wasn't a long line on a Saturday, which should've been an indication as to the quality of service, it took approximately 25 minutes for my truck to be pulled in to be washed. When I asked about the up charge at the register, the man who identified himself as the owner said that he had to raise the prices and fire the guy that was here previously for stealing and not charging the correct price. I found that to be very unprofessional. I did notice that they were understaffed, and although they are not very busy, it's taking more time than it should to wash and dry my vehicle. The car wash did not include air freshener for the car as most other car washes offer. Just beware that everything is à la carte and you definitely should ask the exact price before you continue to have them wash your car. The owner did come and speak with me regarding my review while I was still waiting for my vehicle. When I explained to him the situation and offered advice on providing the price to the customer while he's talking to them outside and before they get to the cash register, he became combative and unwilling to hear me out. The lady that dried the car was good and we did make sure that we tipped her and let her know we were appreciative of the work that she did. I won't be coming back. There are many other car washes in Long Beach that are very good and priced accordingly. read more

Got here in time for the early bird special. $20.99 that starts from 8-10:30am Monday - Thursday. I appreciate that Cherry Hill Car wash supports military. Excellent service with very little wait time. read more

See all

Under new ownership! Have been a customer for 15 years. The new manager feels he's doing me a favor washing my car. No customer service at all. Took an hour to complete my car wash. Cancelled my monthly wash pass and the manager moved my date up to the first when it was usually the 6th. This place has gone to the dogs!!! read more

Take your business elsewhere! Complete rip off. Paid for a detail they did not fully finish cleaning the inside. Go to Carwood Car Wash for better service. read more

Cherry Hill Auto Wash - Left spider webs inside after a "detail" - Car Wash Near Me - Long Beach, California

My car came out super nice! Great customer service as well! All the employees are definitely super nice! I will definitely be back! read more

I have been coming to this carwash for the last 6 years and as stated in other reviews the service has gone downhill. The tall skinny man that checks you in needs to be trained on customer services skills. He has no sense of what customer service means. Nothing against the older ladies and older gentleman that usually end up cleaning my car because they do the best they can, but my vehicle is always left dusty. Areas are missed and not wiped down. read more

Asked for the "super saver" wash ($89). Attendant told me it would be ten dollars more for my car... it's a small suv so seats are no bigger than a regular car. Sign does not note anywhere that larger vehicles are more than stated price on sign but I realize prices for everything have inflated so I said okay and paid $100 for the wash. Almost two hours later, They told me it was almost done so I checked the backseat and realized the floor hadn't even been vacuumed. I notified the attendant and she stated oh I don't think we do that with this wash and I said for 100? She said we can prob do it... in a rude tone. I went over to the sign and re-read that it states floor mat shampoo and seat shampoo. I walked back over and told her then went back to the waiting area. She asked for a male attendant to come over to her. They spoke and he then came over to me and said that was not part of the wash I purchased. I told him multiple times I just re read his sign and he asked me to walk over to the sign with him because he stated I was reading a different sign. I told him I wasn't, but obliged ... we walked over and I pointed to the super saver wash that I purchased and that he even requested 10 dollars more on top of the listed price.... He re read it and then apologized and stated I was correct. Mind you this was already two hours in and they just realized the floor mats needed to be done also.... The lady was very rude when notifying me it was finished. They left my seats all jacked up and forward. My items were thrown around in the back. My steering wheel wasn't even dusted off. Have had better experiences in the past with this place for the lower level washes but this was the first time I did a higher cleaning and they did not even want to complete it after charging higher than their listed price.... Do not recommend. Will not be back. read more

Cherry Hill Auto Wash - Clothes, bags, that were all organized had been tossed around. Seats left all jacked up. - Car Wash Near Me - Long Beach, California

Came to get a car wash had incredible experience, very quick and friendly staff , 1000% coming back

Is this place closed for business? Every time I go there during the week,around 3:30 PM,it's closed and it says on here that it's open till 5:00. And when I call before I go it says "no longer in service. But I saw it open last weekend read more

This car wash does a very good job. They take their time and really get your car clean and beautiful. They may not be the quickest out there, but you will never leave unsatisfied that you did not get your money's worth! read more

"Hi. This is my first time at your Carwash." I announce to the attendant. I look at the prices posted and select the cheapest package. The attendant tells me where to wait for my car. I see I am there during Happy Hour. I walk into the attendant and ask about the price. "You didn't ask for Happy Hour " The car belonging to the man behind me went in before my sedan. Perhaps he was connected to the rental car outfit next door? read more

Cherry Hill Auto Wash - Promotions posted at exit only - Car Wash Near Me - Long Beach, California

See all

Service is shitty!!! watch the tall, skinny guy for some reason he doesn't know the difference between a small truck and a large truck instead of charging three dollars he tries to charge you for a large or extra large vehicle. I read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

I have 10 plus years customer experience with Cherry Hill Auto Wash. I started to experience a decline in service around 2019. Most recently end of 2021 and Feb 2022 the service has been extremely poor. They do not vacuum or wipe down the interior properly. I ended up finishing the job at home which defeats the purpose of having your vehicle professionally cleaned. I always order the Super Saver that is supposed to provide a thorough cleaning with both the interior and exterior. I pay an extra $10 which is the additional fee they charge for small SUVs. This month Feb 2022 there was no one available to do the Super Saver package as they are experiencing staffing shortages. I asked for the package that was closest to the Super Saver and emphasized to the young man checking me in that I wanted the vehicle well vacuumed and wiped down inside. I recently had my toddler grandson in my car and the interior needed a good cleaning. Once again they did not vacuum well and the console and seats were not wiped down as requested. Photo included read more

Cherry Hill Auto Wash - Poor service from Cherry Hill Car Wash Long Beach CA - Car Wash Near Me - Long Beach, California

i'm often satisfied when i leave. but i decided to go today, got here around 3:30pm on a sunday and they're closed when they usual close at 5pm. this is the second time that this has happened to me. so i waisted my time driving over there. read more

This place is supposed to be open until 5:00 PM and have a happy hour special from 3:00-5:00 PM. However, every time I have gone there lately, a little after 3:00 PM, the car wash was closed. read more

Sorry to the poor older lady they assigned to work on my car.However with that said I've brought my car here numerous of times and it keeps getting worse! I paid for the $120 wash & detail that is supposed to be by hand and oh boy was it bad. The lady was trying but the manger could've checked for quality control at least ONCE! instead of detailing my interior they just wiped it down with some greasy solution that is sticky and wears horrible. Furthermore they caused a crack in my windshield AND LEFT dirty tag residue all over my car!!!! This needs to be refunded immediately and they need to check for quality control... ESPECIALLY if you are paying for the $120 package! I'll be coming up there tomorrow and will keep yelp and others updated. Please do better!! Pictures attached below. read more

See all

They do such a bad job cleaning your car, I have give them many chances but they keep messing up. Never coming again. read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

The regular wash was down due to a broken chain but they were still able to provide a good wash. Great business!

Been here a few times, actually they did good job on my car but I gave 2 star from having 2 chairs in lobby area when its 90 degree who want to wait outside ? Not me. Also after 10 mins sitting inside i started to feel like having Migraines...I look around and they have the whole wall of car air freshener ughhhhh read more

Cherry Hill Auto Wash - Car Wash Near Me - Long Beach, California

1. the menu pic on this place is SUPER OUTDATED. and with that being said... 2. i came on tuesday approx 1pm, luckily only 2 cars ahead waiting to be vacuumed/ washed. paid for the 21.99 wash, which included the middle of the car "detailed" (normal clean) the 18.99(?) offer only wipes down the dashboard. and i needed my cupholder area cleaned for OBVIOUS reasons. the car cleaner person NEVER touched the damn area. the trash i gathered for them to throw out, THEY LEFT. like???? ITS TRASH? CANT YOU TELL? thats literally the only reason i paid $3 more. 3. i noticed customers kept telling the cleaners to "fix" things. now i know why. my front window corner has smear marks. my interior door now has scratches, so does the area near the key/ ignition. 4. my trunk was NEVER vacuumed. why even bother opening the trunk??? 5. the ONLY good thing i did like was the exterior wash. my car is extremely shiny. i hope that whatever they put doesnt mess up the paint in the long run... honestly not worth it for $21.99, i can only imagine the 18.99(?) option is far less worth it. the fact they charge extra for the CUPHOLDER AREA to be cleaned is RIDICULOUS. that should be applied to the most basic wash. id understand it can be extra $$ if its ridiculously messy/ sticky/ dirty, but ??? my car wasnt. i paid extra and they still didnt do it. never coming back. read more

See all