I would give zero stars if possible. I attempted to get information on a 2018 Goldwing for sale at Gateway Cycles that I found on Cycletrader.
The photos on Cycletrader were stock photos, so I contacted Gateway Cycles and asked for actual photos, rather than making the hour drive from Frankfort.
I spoke to Carl, who said pictures would be texted to my number. We agreed that upon receipt that I would text back pictures of my current Goldwing which I hoped to trade.
The pictures never came, so I called again, two hours later. This time I was told they lost my number, and I would get the pictures shortly. Needless to say, the pictures were never sent.
I was still (my mistake) enthusiastic about the Goldwing, so I made the hour drive from Frankfort to see the bike. When I arrived, it was nowhere to be seen. I again spoke to Carl, who said he never sent to pictures because another long-time customer was interested in the Goldwing, and he had let that customer drive it home for an extended test drive, thus making it unavailable for me to view.
I don't like being lied to, and I was either lied to on the front end or lied to on the back end of this attempted transaction.
He apologized to me, but I did not accept his apology. A single, simple text would have put us both on the same page, preventing me from wasting my afternoon, but this was too much to ask from Gateway Cycles.
I would highly suggest to skip Gateway Cycles if you are considering purchasing a motorcycle or other powersports equipment.
I was a serious customer who will now go somewhere else. read more