Courteous, good communication and good quality work. Fair on labor time and labor pricing but…read moremarked up parts about 100% over retail. The job I had done should have been about $400 to $450 with labor and a retail parts charge but was over $600 due to the overcharging for parts.

Great professional service. They are not trying to sell things you won't need. Best auto repair in…read morethe Woodlands. Work done right pays for itself!

Last week, really needed my breaks done on my 2015 Honda CR-V and I thought my belt was going bad…read moreas well. I called 5-Star and a few other places to get approximate prices and availability. Though 5-Star couldn't give my an approximate price over the phone, they were the only ones who would squeeze me in the same day. Everyone here was really friendly. 5-Star said all I really needed right now was my breaks and rotors; and they said the belt was fine. What a relief! I was happy to find out they didn't try to buy other stuff for my vehicle. They did tho, give an extra paper filled with suggestions for future car repairs. I thought that was really kind to give us a heads up; and that they didn't say that we needed it all right now. Anyway, being about 7 mins from my house and living in Lexington for over 3 years, I had yet to find a repair shop that I just loved. I will be coming back again for all of my repairs!!! Thanks for everything!!!

Called last week to have oil change, battery tested, and check about car pulling to one side. I was…read moretold that they could get me in on 10-5-23 @8:00 am. I arrived at 8am and Ellen (who made the appointment) told me she had me down for 10am. My husband picked me up. At 2pm, I called to check progress on my car and she told me she would check & call me back. I didn't get a call so I called back @3pm and same person told me that it was finished but the "supervisor" needed to check it. My husband dropped me off and it took a half hour to get the bill. I ask her why I had not been notified about appointment change and she didn't respond, no apology was given (my husband heard the conversation when I made the appointment and was told 8am) . With oil change and battery testing they charged $92.68 with $25.00 of that being for battery testing. I had used 5 Star several times over the years with good results but not this time and never again.

I highly recommend Abe's. They are honest, friendly, and knowledgeable…read more I was passing through Lexington on business when the radiator in my rental was damaged by road debris. Abe's was the nearest open shop and they were nice enough to look at my car as soon as I got in. The owner was willing to quickly order parts and get the car fixed by the next day. But instead, he showed me how to use my credit card's rental insurance to cover the repairs for free through the rental car agency. Abe's went out of their way to help me, even when it meant money out of their pocket.

Don't go to this guy I had him give me an estimate on my car and he told me it was going to cost me…read more$800 skeptical I went to someone else and they fixed it for $350 this guy didn't even look at my car and shot me that price this guy is sketchy at best . As a grandmother with cancer in the middle of radiation and chemotherapy I felt he's trying to take advantage of me and I'm a 94-year-old great-grandmother with cancer in both eyes and a colostomy bag that leaks Sincerely LN

This is the 2nd time within 6 months that I've stopped at Exhaust Pro on Winchester Rd. to have air…read moreput in my tire. The guys were out to lunch. The manager, older man with mustache, told me to come back in an hour! He could've done this! Or does his position prevent him from assisting customers?? This would've taken 5 minutes, but nooo, his don't want to work attitude cost him a future potential customer!! The guys in the shop are very helpful and friendly. I always tip well, even for air. The so called manager is USELESS!!!!!!

Horrible experience paid 1400$ for both exhaust manifolds to be replaced, my exhaust still has a…read moreticking noise and they also broke 2 of my brake lines refusing to fix them. Horrible business people steer clear.

We just picked up our car from Gateway Collision and it looks like the day we bought it in 2013…read more After a deer almost totaled it out, Gateway made it look new again. Thanks

Thank you so much for fixing my car after I hit a deer! You promised to keep the price under $6000…read moreand stuck to that. My car looks better now than it did before I hit the deer! I appreciate the honesty and good service.

I am so thankful for the mechanics service! I was broke down in Lexington hours from home and he…read morecame to my rescue. It took him several hours to fix because he had to take off so many things, but he sat there and worked on my car in the rain, in the Canes busy parking lot. He genuinely worked his hardest to fix my Jeep in the most uncomfortable circumstances! I was able to make it home safely and my car is running better than it ever has. He was very thorough in explaining to me what was wrong. I would ABSOLUTELY recommend them! Lord knows a Jeep isn't easy to work on. He deserved every penny. Wish I had these guys in my hometown!

He never came back to put my part on multiple calls he was a no show every time stopped responding…read more wouldn't recommend him as a mechanic

Went there to get a check on my Y pipe told me I needed a whole new Y pipe then tried to charge my…read more863 dollars just for the part. Very funny

I would give this place less than 1 star…read more Documentation from all repair shops mentioned below can verify the following information. 1 - 02/2024 - I visited E/P on Boston Road to have my thermostat replaced - cost $400. 2 - 04/2024, I heard a rattle from the engine compartment. I took it to another repair shop who told me 'the bolts used to put the thermostat back on was the wrong size, were forced into the screw openings, & the internal threads for the screw hole had been stripped [I never thought impact wrenches were THAT strong]. The only place that touched anything regarding my heating system was E/P on Boston Road. 3 - I took the car back to E/P, showed them the results from the other repair shop, and spent significant time convincing them the work they had done on 02/224 was done incorrectly. As a result, E/P agreed to fix the problem for free. 4 - Flash forward to 12/2024; the heat quit blowing in my car again. I took it to another repair shop and was informed of the following: the last person who fixed the heating system did it wrong; they put in a thermostat that was WAY too small; the bolts to secure the thermostat was the wrong size, & all bolts were forced into the screw hole, and as a result, most of my heating system needs to be replaced [sans the heater coil]. 5 - When I informed the new repair shop of the work & then re-worked my car by E/P when I returned in 02/2024, they had only replaced ONE of the faulty-sized bolts. All four should have been replaced if all bolts had been forced into the wrong opening. E/P did not replace the other three that were too small & the incorrect size when I made them do a re-work in 04/2024. A $400 repair has now cost me close to $2,000. The new repair shop could forensically trace the problems back to the originating install. This significant financial impact should serve as a cautionary tale for potential customers. Given the information above, the decision is in your hands. Choose wisely, and good luck.

Amazing group of people! Took my car in to get my ac charged after changing parts myself, 1st 2…read moretimes they didn't charge me due to a stoppage in my system. They're standards of what a shop is should be what all others should strive to be! they're genuine, honest and respectful. Not out to just get money but they provide service at honest pricing, it takes me back to when my dad had a shop and mechanic shops were honest!

Don and the team have consistently been very thorough and the prices have always been reasonable…read more One of the few places I have found that I don't leave with the feeling things were fixed or suggested that weren't needed. After training as an auto mechanic in high school, I have no reservations highly recommending this business. I, my daughter and my sister and extended family all bring our cars here for diagnosis and repair.