I've been using Prosperity Cleaners since moving to the area about three years ago. I've always…read morethought they were on the expensive side, especially at roughly $5 to $7 or more per shirt, but the work got done and, until now, the pricing was really my only complaint. Unfortunately, my most recent experience completely changed my opinion. I dropped off 15 shirts and was given a receipt showing a total of $79. When I returned to pick them up, I was charged $108. That is almost a $30 increase from the price on the receipt I was given. I politely questioned the difference and showed them my $79 receipt. I was told that some of my shirts had to be hand pressed because of the material, which resulted in additional charges. My issue is simple. They had the shirts in front of them when I dropped them off and gave me a receipt for $79. If certain shirts required special handling that would increase the price by nearly $30, I should have been told before the work was performed. What bothered me even more was the explanation that this is why they do not charge until pickup, because the price can change. Really? I can understand a small adjustment under unusual circumstances, but going from $79 to $108 is roughly a 37% increase from the price I was originally given, without notifying me or getting my approval. What also concerns me now is that I rarely bring my original receipt when I pick up my clothes. Normally, they simply look up my order using my phone number and I pay whatever amount comes up. This time I happened to have the receipt with me, which is the only reason I noticed the discrepancy. I cannot say whether this has happened on previous orders, but after this experience, I certainly wonder. My advice to other customers is simple: keep your receipt and compare the quoted price to what you are actually charged at pickup. For three years, I accepted paying their higher prices because they provided a service I was generally satisfied with. But I cannot accept being quoted one amount, having the work performed, and then being told at pickup that I owe substantially more. The cleaning itself was fine. This review is about the pricing practice and how the situation was handled. After three years as a customer, they have lost my business. If I could give zero stars based on this experience, I would.

Friendly staff, excellent tailoring, convenient location and on time delivery of service.. Would…read morerecommend

dropped of a uniform shirt and pants. came to pick them up and they claim they don't have them. the…read moreuniform replacement will cost me $120. every time i had been picking up there had been creases in my uniform shirts from the iron or press methods used and the pants smell unclean.

Poor quality white shirts come back gray, does not take responsibility when he ruined various…read moreclothing including a silk blouse.

Horrible place. They lost my shirt and then argued with me about compensation. Refused to follow…read moretheir stated reimbursement policy on their receipt. The woman laughed at me when I asked for money. Take your business elsewhere. This place needs to be put out of business.

Very efficient business. The owner is very nice and offers affordable pricing. Happy to have a dry…read morecleaner I can depend on in my neighborhood.

I took in my silk saree that was stained with many droplets of sesame oil after an accidental…read morespill. It was brand new and had only been worn once, so I was quite upset. The mother-daughter duo there were very courteous and understanding. They dry cleaned my saree and blouse beautifully - it now looks brand new with no stains visible at all. Their pricing is also very reasonable and on par with other places that are much farther from Ashburn. I am a very happy customer and will definitely use their services again.

This place is my favorite cleaner in the area. The staff is efficient and friendly. I also get a…read more10% loyalty discount on my services. They are very diligent in checking for hard stains and make sure to mark them. I've also used their in house seamstress. She is so good at her work. Be sure to allow enough time because she is very busy. The pricing is more on the moderate side but you get what you pay for.

Very odd. Clothes came back clean and pants ironed but some of the shirts weren't ironed.read more

I flew across the USA to attend a destination wedding near Knoxville when I realized that I forgot…read morecollar stays for my dress shirt. With only a couple of hours to go, I found some online at Macys Frederick (14 miles away), but the nice Holiday Inn Express hotel concierge suggested a dry cleaner in the area, Brunswick Cleaners may have some. 1.3 miles away, I rushed over there and sure enough, the gracious lady at the cash register had a couple to spare, it saved the day for me. I highly recommend them just based on this, so thankful!!

They have new hours posted on their door. Please note their updated hours are: Mondays-Fridays 7AM…read more- 6PM, Saturdays 9AM - 5PM and closed on Sundays. I needed to have a long wool coat dry cleaned. I was quoted a price and given a time frame to stop by and pick up my coat. I'm not familiar with prices, but I was quoted $27 for a full length wool coat and a week turn around time (just wanted to give a reference, in case it's helpful to other people). I didn't mind the long turn around time because it wasn't really an urgent matter for me. There were no surprise charges or extensions on the time for the service. My coat came back and is as expected. This location was super clean and organized the couple times I have come in. The lady, Jenny (spelling may be incorrect), that is there was really friendly and approachable. I have also observed her interact with other customers, and I've only ever witnessed pleasant interactions. There is ample parking. The location is also in a safe area close to George Washington University Virginia Science and Technology Campus. There are restaurants and other shops and services nearby. They offer alterations as well, but I have not had any need for this service. Should I use it in the future, I will update the review. I will most likely continue to use their services when I need it.

I called today to see how much a knit dress with no complicated hem cost to hem. It was $45!!!!…read more My daughter lives in NY and they don't charge that even there. Rip off

Large quilt cleaned. All was great and well done. The people were very nice and friendlyread more

I've been going to them for about 6 years and I've never had a complaint. They are a little bit…read morepricey but they do "double starch" the best in the area. They don't pick up their phone if you ever have a question, so I posted their hours.

I'm really disappointed with the service here. I brought in several items for tailoring and dry…read morecleaning, and neither came out right. The tailoring wasn't done to what I asked for at all. The item came back basically unchanged, just wrapped in plastic as if the alterations had actually been done.

Quality service. Dry cleaned 3 suits for me at a reasonable price and timeframe. Will definitely be…read moreback!