1. Gateway Classic Cars

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O'Fallon, IL

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Gateway Classic Cars

2.0 (64 reviews)
Open • 9:00 am - 5:00 pm

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1 year ago

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10 months ago

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7 years ago

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6 years ago

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7 years ago

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Ask the Community - Gateway Classic Cars

Review Highlights - Gateway Classic Cars

“Brendan at the St Louis Gateway Classics and his team were extremely helpful to me with the purchase of my 69 Trans Am Tribute car.”

Mentioned in 8 reviews

Read more highlights

Auffenberg Pre-Owned Super Store - Auffenberg Auto Mall in O'Fallon, IL

Auffenberg Pre-Owned Super Store

(51 reviews)

While at the dealership, the sales rep, her manager, and I had a hard time opening up the hatch of…read morethe SUV I purchased. It finally opened after using two hands with more force than normal to open it up. I purchased it thinking that the hatch would open as long as I used two hands. After I left, the hatch opened the few times I tried, but then stopped opening all-together. I called within 5 days of purchasing the SUV and asked if they would be willing to fix the problem "at cost", since there was a problem that everyone witnessed while I was there with the hatch. I was willing to pay them to fix it at their cost. I thought this was reasonable. The answer was "no." Would have been a super-happy customer if it wasn't for this. I was willing to pay for some of the repair, and felt that since this was a "known issue" when I drove it off the lot they should have met me "1/2 way" on it. Would not recommend buying from them.

We purchased a Jeep Compass a little over a week ago, and overall would have had a very positive…read moreexperience with a bit more follow up on Auffenberg's end. After closing, however, the title has not been mailed. We struggled to get in touch, and when we finally did, and they promised to overnight mail it, the title still was not mailed. Since then, we've tried to get in contact--and we've been unable to get in touch with a person. Calls have been not returned. Which is all a shame. We would have been happy to leave a five-star review.

Auto Solutions - 2011 suburban Ltz in amazing shape.

Auto Solutions

(2 reviews)

I know a bad review of a used car dealer - how could that be possible??…read more Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

The guys at Auto Soulutions are nice, fast, and friendly. I will do business with them in the…read morefuture!

Auffenberg Nissan - Service center

Auffenberg Nissan

(67 reviews)

I bought a car from Auffenberg Nissan. Some parts of the experience I was happy with, others I was…read morenot. I went to Auffenberg because I wanted to look at the Nissan Altima and believe it or not, this was the only Nissan dealer in the St. Louis area open in the evening during the week, and since I was in a crunch time was, this was a necessity. Dustin greeted us, listened to what I was looking for, and showed us some cars. He was happy to let us test drive the 2.5L and the 3.5L Altima on the interstate, and he even let us drive far before coming back. He was very passionate about the cars, and his excitement shone through as he pointed out all the different features on the car. In the days after my visit, I found myself wanting the Nissan, even more than the car I had been saying I was going to get to replace my old one for the past year or so. So in that sense, Dustin did a very good job as a salesman. He was knowledgeable, passionate, and really able to get me interested in the car. My situation was a bit unique. As I mentioned, I was in a time crunch. I came to the dealership on a Thursday evening, and just a few days later I was going to be out of the country for 3 weeks. Dustin told me he would work with me to make the sale without my being there. This was important because when I went, I was able to get $6000 off the regular price due to a sale they were having. I later lost out on $1000 of that, but that was my fault. I tried calling him minutes before boarding my flight to tell him I'd take it, but I couldnt reach him, costing me the $1000. I was generally ok with that, because it allowed me to think about it more; I was largely rushing into what seemed like a good decision, but one I may have regretted. I left a message for him telling him I'd take the car. Unfortunately, the message wasnt enough. He needed my credit card number and a few other things, none of which he mentioned when I visited the dealership. This was the beginning of the downturn. Another strange thimg is that when I was at the dealership discussing price, apparently he had a very long list of groups or organizations or whatever and if you are part of one or can claim one, you get a different (lower?) price for the car. For example, if you are in the military, you get a different (lower?) price. Silly me, I thought it would cost the same regardless. I dont fault him, as I think this is the dealership, or perhaps all dealerships. Anyway, I thought about it for a few more days and eventually decided (again) this was the car for me. I emailed him saying I wanted it and he told me the info he needed and I gave it to him. I put down a deposit/down payment on the car. It was good. Eventually I returned to the US. I wasnt real anxious to pick up the car because I had a lot to get caught up on after being gone. After a few days of being back, Dustin called me and said I had to come in and take delivery of the car on a particular day or I would lose the other $5000 off the sale price. Unfortunately he told me this with very little lead time, and he insisted on being there. The end result was I had to drive there in a snowstorm to take delivery on this particular day. I was not happy. When I got there, things got worse. They told me that I had to finance the car through them to get the agreed upon price. I had made my own arrangements of how to pay, so although it worked out ok, I thought this was a bit strange. Then they kept asking me all these other questions about other things I might want. Did I want an extended warranty? Auto Butler? I think they asked about something else too. Of course, I had to decide on each of these things right then and there, and nobody had ever mentioned them to me. I got the extended warranty; I normally wouldnt but Consumer Reports said some very bad things about the car, and although I asked Dusting about them he had no idea what they were talking about, I figured I should get the extra protection in case it turned out to be a lemon. If nothing else, I figure some nonessential thing is likely to stop working while the warranty is still valid. Then he asked about Auto Butler. Auto Butler is a detailing service. They do both the interior and exterior. As for the exterior, it leaves the car looking brand new. Nice. The problem is that they present it like all Nissan dealers do this. They dont. The only CAR dealers in the St. Louis area that offer Auto Butler are Auffenberg and West County Honda; the next closest place is in Paducah, KY. So you have to take it to one of them. However, Auffenberg is the only one that does the interior work. I live 38 miles from Auffenberg, on the opposite side of the city. So its a major pain to take the car there. Bottom line, dont get Auto Butler. Also, make sure you ask about extras when you visit. You dont want to be surprised when you are ready to sign on the dotted line.

Ruth Harker Local Guide·30 reviews·2 photos…read moreEdited a day ago We went to this dealership to buy a used car for our son, today is his 16th. At 1:00 in the afternoon we chose a car and were going to pay cash. They said it would be 30 minutes to go through the paperwork to finish this deal. 4:15 pm still waiting (this cost us literally $1000. based on our hourly rates and they wanted us to just...come back...it's our son's birthday 40 minutes one way...ah no) The Manager Cory Reno was rude and combative. I said if I ran my business like them I wouldn't have a business...his response "oh we are far from that" not "yeah I am so sorry". Our sales person went into hiding. The only person that made an effort was a gentleman named John Hollenkamp who offered to bring the car and paperwork to our house. Thanks for ruining the surprise Auffenberg but thank you John Hollenkamp, you understand service he is why there is a single star. Don't buy a car here unless you can spend a day waiting to pay cash. Part 2 We reached out to them 3 times for paperwork on service history they promised to copy and deliver..no response. We went to get the car inspected and it failed due to fuel pump 1700. They told us we were getting gaslighted by the folks who have serviced our cars for years who also provided the diagnostic testing (which cost me 200). They recommend we get a second opinion (another 200) or that with full trust we bring it back to them, where they would also charged me a diagnostic fee (probably another 200) and then charge us likely 1600-1700 for the repair. This by far has been the worst customer experience of my life. These people understand exactly what they are doing...I literally felt like I was talking to Danny Divito in Matilda. The gentleman I spoke to John Hollenkamp said hey if you got it inspected within the first 7 days it would have passed . Like what? They didn't give us a second set of keys which we also called multiple times about without a response. a 16 year old with one key and a push button start...we didn't want him to drive it until we had a second set. This dealership if full of non action in everyday possible. Run the other way any place but Auffenberg. Just think Matilda

Gateway Classic Cars - car_dealers - Updated October 2026

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