1. Gateway Classic Cars

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O'Fallon, IL

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Gateway Classic Cars

2.0 (64 reviews)
Closed • 9:00 am - 5:00 pm

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Ask the Community - Gateway Classic Cars

Review Highlights - Gateway Classic Cars

“Brendan at the St Louis Gateway Classics and his team were extremely helpful to me with the purchase of my 69 Trans Am Tribute car.”

Mentioned in 8 reviews

Read more highlights

Auffenberg Ford O'Fallon

Auffenberg Ford O'Fallon

(135 reviews)

I was looking for a specific color combination Ford Expedition and had to expand my search well…read morebeyond my local area. In the search for the "Perfect" car I ended up exchanging calls, emails, and texts with nearly 20 dealerships from Florida to Colorado. I feel very fortunate that my search landed me with not just a return call, text, or email... but a return VIDEO directly from Randy with a walk around of the exact Expedition we were looking for and a demo of some of its cool features as well as his contact information to follow up with. Well, not only did Randy have the exact car we wanted at the best price I found after getting many dealer offers... they got me 0% financing and he delivered the car to me on a Sunday with a smile!!! The entire sales process with Randy and Auffenberg Ford was fantastic. If you are the kind of person that usually gets anxiety from the whole car buying experience, do yourself a huge favor and give Randy at Auffenberg a car. He's the guy that you would feel confident to send your mom to if she needed a car. Thank you Randy and team for everything and I may have to give you a call about a Bronco next year. ;)

Don't go to this dealership at all. There are much better Ford dealerships. I only went to this…read moredealership because the used vehicle I wanted was available, however, if you're not buying a Ford vehicle, they don't treat you very well. They are terrible at explaining the warranty and financial information, they rush you through your process, even though I was there all day waiting for them to finish. I spent more time waiting in a seat than I did talking to my salesperson. They pressure you into a warranty and snuck additional costs into my final price. When I brought it up, they told me I don't have to buy the car. They do all the stereotypical slimy dealership practices. They didn't even give me all of my warranty paperwork... I had to call another Auffenberg dealership to have it emailed to me. My salesperson quit responding after I asked him to send me my warranty information several times. Not only that, they promise you that the extended warranty takes care of "everything" on the car and when you read the fine print, that is a complete lie. I felt misled and scammed when it came to financing and purchasing the warranty. I don't regret the car (because it's not a Ford), but I do regret doing business with this shady dealership. Do yourself a favor: avoid this dump and the terrible customer service they provide.

Auffenberg Pre-Owned Super Store - Auffenberg Auto Mall in O'Fallon, IL

Auffenberg Pre-Owned Super Store

(51 reviews)

While at the dealership, the sales rep, her manager, and I had a hard time opening up the hatch of…read morethe SUV I purchased. It finally opened after using two hands with more force than normal to open it up. I purchased it thinking that the hatch would open as long as I used two hands. After I left, the hatch opened the few times I tried, but then stopped opening all-together. I called within 5 days of purchasing the SUV and asked if they would be willing to fix the problem "at cost", since there was a problem that everyone witnessed while I was there with the hatch. I was willing to pay them to fix it at their cost. I thought this was reasonable. The answer was "no." Would have been a super-happy customer if it wasn't for this. I was willing to pay for some of the repair, and felt that since this was a "known issue" when I drove it off the lot they should have met me "1/2 way" on it. Would not recommend buying from them.

We purchased a Jeep Compass a little over a week ago, and overall would have had a very positive…read moreexperience with a bit more follow up on Auffenberg's end. After closing, however, the title has not been mailed. We struggled to get in touch, and when we finally did, and they promised to overnight mail it, the title still was not mailed. Since then, we've tried to get in contact--and we've been unable to get in touch with a person. Calls have been not returned. Which is all a shame. We would have been happy to leave a five-star review.

Bond Auto Brokers - untitled

Bond Auto Brokers

(9 reviews)

This review is mainly for salesman/broker Thomas. I purchased a 99 Honda from him knowing the car…read morewas (a: bought at auction, (b: as-is, and (c: waiting for the title to appear from the auction house. Now, as a general guide, I normally would NOT have bought a car unless there was title-in-hand but I felt that would not be an issue in this case as Thomas and I would be doing all of our paperwork through the dealer's office he worked from as a broker. BAB didn't even mind that I could not take the vehicle for 5 days as I had no way to get from Bellville and back to Missouri with the car until the weekend. When I got back to BAB to pick up the car I was surprised to discover the title had not yet arrived. However, as I did purchase temp tags for the car, I was still prepared to take possession and wait for the title to appear. There was some kind of snafu with the temp tags (they ran out of MO tags) and BAB immediately refunded my money for the tags. A few days later, they comped me a set in consideration for not being able to do what was promised which I thought was fair. The title, though, had still not been discovered. It turns out that the dealership that had sent the car to auction had failed to properly turn the title over, lost it, and had to pay to have another issued to replace it. This sounds simple, right? But it was complicated and it took 5 weeks to finally get the title. Throughout this process, Thomas stayed in touch with me. Some weeks we spoke and texted half-a-dozen times. It was difficult for both sides of this deal as I had bought the car as a gift for my son and Thomas' reputation was unfortunately at issue due to circumstances beyond his control. I'm very happy to report that today I received the title personally from Thomas. I'm sure everyone has had a bad experience or two buying a used car, but it is not often enough you meet people like Thomas, or BAB's Valerio and his excellent assistant Annie, who will treat you fairly regardless the price of the car or the circumstances surrounding the deal, even if things are not their fault. In the future, I'd be happy to work with Thomas and BAB again.

They lie and willing to do anything to take your money. My 17 year old put down 8k and returned the…read morecar, still hasn't received a refund. 5 months...

Test Drive Technologies Mobile Vehicle Inspection Services - Complete Pre-Purchase Commercial Vehicle Inspection Services

Test Drive Technologies Mobile Vehicle Inspection Services

(31 reviews)

I cannot recommend Steve and Test Drive Technologies enough! I placed a deposit on a 1969 Mach 1…read moreMustang that was being sold in St. Louis and I'm from MA. Due to my work schedule I was having a difficult time scheduling a trip to inspect the car myself. I contacted Steve through his website, almost immediately I received a text from Steve and we scheduled the inspection. The physical inspection and a report on the condition of the vehicle were completed in a timely manner and provided me with all the information required to make my decision on whether or not to purchase the vehicle. Steve provides a detailed report, hundreds of photos and several videos that really help consumers like me know what they are purchasing. Communication was great and Steve responded to emails and text messages, we also had a lengthy phone call upon completion of the inspection. You cannot go wrong with Test Drive Technologies A+++

AVOID AT ALL COSTS…read more had a genuinely astonishing phone call with Steven Paul. I contacted him about an RV valuation issue involving a trailer with substantially less certified max carrying capacity than represented. Steven's response was to fixate on the trailer's empty weight (irrelevant), insist I needed to weigh the trailer without the truck for reasons completely unrelated to the question, and suggest the manufacturer could basically defend the problem by telling me to "pack less." Brilliant. Bought a large pizza and got a small? No problem -- the restaurant can just tell you to eat less!!! What was most alarming was not that he disagreed with me. It was that he seemed unable to follow the basic logical structure of the issue. I called expecting an expert and somehow ended up explaining not just the problem, but what felt like the basic rules of reasoning to the person supposedly qualified to evaluate it. Steven markets himself as an appraiser and expert witness. Based on my interaction, DO NOT TRUST this guy to handle any issue that requires more than 1 ounce of critical thinking!! EDIT: His response is somehow an even better argument for my review than the review itself. "You weren't a customer." Correct. This phone call is why. And that's a pretty hilarious defense when you think about what it does to his review rating: how many people had the same kind of consultation I did, immediately realized they wanted nothing to do with him, and therefore never became "customers" in the first place? Apparently those experiences don't count because we had the good sense not to hand him money afterward. Keep that selection effect in mind when you're looking at the glowing rating he's so proud of. The issue was painfully simple: the trailer was represented with substantially more certified carrying capacity than it actually had. Somehow his big analytical hangup was that he needed to know what the trailer currently weighed before we could even meaningfully discuss the issue. The trailer could be empty, half-full, or packed wall-to-wall with bowling balls. None of that changes its certified maximum weight. Obviously, if this had progressed to a formal appraisal, you gather every relevant specification and measurement. But this was a consultation call. Acting like the basic valuation issue couldn't even be understood until he knew the trailer's current weight was ridiculous. It's like ordering a 20-inch pizza, receiving an 8-inch pizza, and having the "expert" insist we first weigh the 8" pizza before discussing whether you got what you paid for. And yes, he literally told me the company's defense could be that I should just pack less. He now claims he never said that. Why on earth would I invent something that absurd, then take time out of my day to write a detailed review about it? I couldn't have come up with that line if I tried. "Just pack less" is not a defense to receiving less carrying capacity than represented. It is literally a restatement of the problem. Now he's reframing this as though I demanded some predetermined conclusion. Nope. I would have settled for him understanding the question or even understanding what a GVWR was (yes I had to explain it to him!) Instead I somehow ended up explaining increasingly basic distinctions and eventually what felt like the basic rules of logic, to the guy advertising himself as the expert. So, lucky you yelper. He actually demonstrated the same brain dead thinking in his own reply for you to see, if you didn't trust me before!

Gateway Classic Cars - car_dealers - Updated October 2026

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