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    CarMax

    4.3 (7 reviews)
    Open 11:00 am - 8:00 pm
    Updated over 3 months ago

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    Gateway Classic Cars

    Gateway Classic Cars

    (57 reviews)

    I did not purchase a vehicle, but if you just want to go in and see a lot of nice classic cars for…read moresale, be sure to stop in. They have a large number of cars and trucks. All but a couple are for sale. I was visiting family and saw the business a couple of times when I was driving by and decided to stop in and check it out. I had never been here before so I wasn't sure what it was. It is set up like a museum, but the cars are being sold by consignment. Everything is indoors so don't worry about the weather. There is a sign saying there is an admission to the museum, but they didn't charge me this time. I talked to one of the guys who said he was from corporate. He was very friendly and told me all about the business and that they had locations all over the country. I can't give you any experience with buying a classic car from here, but judging it as a place to see classic cars, I give it a 5 out of 5. Nobody bothered me about purchasing, I was free to roam around at my leisure and look.

    Extremely unprofessional! We rented a space to celebrate our daughter's Sweet 16, paid in full, and…read morewe're in and out over a course of three weeks measuring and ordering things to make the space beautiful. One day, my mom randomly went to the website and saw a banner that said "we are no longer doing events". Surely they weren't talking about our event that we already paid for and ordered table cloths/decor for! Yup!!! They were. Not a call to tell us anything. My dad had to go check it out and to ultimately get his money back. "oh we emailed you" No, you should've called. They threw a huge monkey wrench in our event planning. If this is how they move then please be wary when purchasing a classic car from them. Double check EVERY detail as they CLEARLY can not be trusted.

    Auffenberg Pre-Owned Super Store - Auffenberg Auto Mall in O'Fallon, IL

    Auffenberg Pre-Owned Super Store

    (51 reviews)

    We purchased a Jeep Compass a little over a week ago, and overall would have had a very positive…read moreexperience with a bit more follow up on Auffenberg's end. After closing, however, the title has not been mailed. We struggled to get in touch, and when we finally did, and they promised to overnight mail it, the title still was not mailed. Since then, we've tried to get in contact--and we've been unable to get in touch with a person. Calls have been not returned. Which is all a shame. We would have been happy to leave a five-star review.

    While at the dealership, the sales rep, her manager, and I had a hard time opening up the hatch of…read morethe SUV I purchased. It finally opened after using two hands with more force than normal to open it up. I purchased it thinking that the hatch would open as long as I used two hands. After I left, the hatch opened the few times I tried, but then stopped opening all-together. I called within 5 days of purchasing the SUV and asked if they would be willing to fix the problem "at cost", since there was a problem that everyone witnessed while I was there with the hatch. I was willing to pay them to fix it at their cost. I thought this was reasonable. The answer was "no." Would have been a super-happy customer if it wasn't for this. I was willing to pay for some of the repair, and felt that since this was a "known issue" when I drove it off the lot they should have met me "1/2 way" on it. Would not recommend buying from them.

    Auto Solutions - 2011 suburban Ltz in amazing shape.

    Auto Solutions

    (2 reviews)

    I know a bad review of a used car dealer - how could that be possible??…read more Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

    The guys at Auto Soulutions are nice, fast, and friendly. I will do business with them in the…read morefuture!

    Auffenberg Ford O'Fallon

    Auffenberg Ford O'Fallon

    (134 reviews)

    I was looking for a specific color combination Ford Expedition and had to expand my search well…read morebeyond my local area. In the search for the "Perfect" car I ended up exchanging calls, emails, and texts with nearly 20 dealerships from Florida to Colorado. I feel very fortunate that my search landed me with not just a return call, text, or email... but a return VIDEO directly from Randy with a walk around of the exact Expedition we were looking for and a demo of some of its cool features as well as his contact information to follow up with. Well, not only did Randy have the exact car we wanted at the best price I found after getting many dealer offers... they got me 0% financing and he delivered the car to me on a Sunday with a smile!!! The entire sales process with Randy and Auffenberg Ford was fantastic. If you are the kind of person that usually gets anxiety from the whole car buying experience, do yourself a huge favor and give Randy at Auffenberg a car. He's the guy that you would feel confident to send your mom to if she needed a car. Thank you Randy and team for everything and I may have to give you a call about a Bronco next year. ;)

    My husband and I had never considered purchasing a car from Auffenberg, even though it's right…read morearound the corner from our home. However, we recently saw an excellent deal on a 2021 Nissan Rogue for our daughter and decided to move forward. We selected the vehicle, met with the finance representative, and completed all necessary paperwork, which we then submitted to our credit union for processing. When the Blue Book value came back lower than the price Auffenberg was requesting, we informed them immediately. Despite this, we were fully prepared to put down an additional payment to cover the difference our credit union would not finance. After nearly ten days of back-and-forth and resolving all concerns, we finally had the check in hand and were ready to complete the purchase. At that point, we were told that another customer was on the lot looking at the very vehicle we had already completed paperwork for, secured financing for, and were prepared to finalize. Shortly after, we learned the car had been sold to that individual. This was incredibly disappointing, unprofessional, and left a very poor impression. Our daughter needed reliable transportation for her internship, and after searching for more than a month, this vehicle was the perfect match, both in features and in price. To have it sold out from under us after we had done everything required was extremely frustrating and disheartening.

    CarMax - usedcardealers - Updated May 2026

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