Let me say I been buying foreign cars sense I was 19 all I own. But I gotta say hands down flat out…read morethey have the best customer service and quality cars for a independent lot I ever purchased a car from. Danielle's customer service is A1 and top of the line... he has great patience smart and doesn't rush or gets frustrated anybody reading this they have great deals and will really take care of you and you won't leave and feel like you got ripped off.... You will leave with a big smile in a nice car I promise thank you guys again

Posts fake ads on Facebook, wastes your time, less to you than blocks you before you can report…read morethem. Claimed to have a truck I need on Facebook, I message them and they say they do financing. Went to their extremely ghetto "dealership" twice and trucks not there. Every time I spoke to them via phone or messenger they made a different excuse. Claimed it was sold, claimed it was getting emissions. After telling me it's sold a second time they posted it on Facebook again. This time they said it didn't sell. When I asked to see it they said they wanted cash only. I pointed out that their ad says financing and they immediately deleted the ad. Do not go to the dealership at 5700 Colfax in Denver. They are highly sketchy and just wasted my time for three days for no apparent reason. I have 3500$ ready for a down payment and am a very serious buyer. I don't know if their lies about a vehicle they aren't selling are some kind of scam or if they're just acting discriminatory with me for some reason but this place is sketch and there's no one there usually. don't go, there's plenty of actual dealerships that want to sell you a vehicle they actually have in either direction up the street. This area is heavy crime and drug activity and isn't very safe anyway.

Great dealership would definitely come back and recommend friends and family a great selection of…read morevehicles with a wonderful family atmosphere low prices and condiments while you select the right car for you.

I bought my 2018 BMW X4 last month here. The people here really helped me out a lot. Ralph…read moreespecially was very patient and customer oriented. I knew I wanted a BMW but I wasn't exactly sure what to get. He helped me decide on what I wanted to get. When he showed me this car I fell in love with it. This place is reliable offering quality cars clearly if they have such luxury cars. My car runs perfectly and smooth. My car is also still under factory warranty which saves me service fees for the future, which is always a bonus. My brother will soon be looking into purchasing a car and I will definitely be sending more customers here, they have earned me as a customer for life.

Ralph literally goes above and beyond for the customer. Our buying experience was flawless and we…read morelove our MINI. If you want the best customer service and extensive knowledge of the vehicles he sells, you have to contact Ralph. Best experience buying a car ever.

We are the type of family to do our homework. We looked through Urban's inventory on their website…read moreand we checked out the reviews on Yelp and Google. I am happy to say these guys are the real deal. Urban Motors has exactly what they listed online and, as verified by our mechanic, the descriptions were spot on. In addition they live up to their reviews. You won't find the hit and miss customer service here. Each of the people we worked with at each stage of our research and buying process was beyond what you would expect. Starting with our first visit with Andre, there was no pressure and he sat down with us and filled us in on how the used car financing was going on this COVID market. After we shopped around at other car lots, checked out other vehicles, and spoke with other financing banks, we ended up back at Urban Motors as they set the bar for Denver and beyond. Our son needed a reliable transport to commute to work but he had first time buyer credit and we recently moved into the area so he has not been long on the job. Peter and Alex worked with us to find a vehicle in his price range that could be financed through one of the many banks they work with. The fact that they have so many Subarus and that they inspect each one and fix anything that needs updating goes a long way in making us comfortable our son is in a safe and reliable vehicle. I highly recommend you talk with them and let Andre, Pete, Alex, or any of their staff help you find a solution to your transportation needs. We will be back for our next family vehicle and we look forward to working with them again.

I'm an out of state purchaser. to there defense the car has been great. I've had no issues. But…read moretheir service quality was in need, they were supposed to take pictures of the vehicle before delivery, I never received. When I purchased the car I paid for the delivery to which it was supposed to be arriving 3 days after I bought it. But when I didn't get any response or update after 3 days. I called them to make sure my car was still coming, which they told me the car had not left their lot yet. They gave me a new update on delivery, which I think is weird, they should have told me about that before I paid for the delivery cost. I got my car a week later, and I then had to wait for my title and other paperwork to show up, which they did not tell me when would come. After a month of waiting, I called them because I didn't get any updates. They told me the paperwork had been sitting at the dealership for pickup! PICKUP?? Lmfao, to which I told them I needed delivered AGAIN. This company definitely needs to work on communication, although the vehicle showed up in good condition this caused a lot of stress to me because I had no verification or trust in the weeks I waited for my car. For such a big purchase this is a h

After long weeks of looking around to find the best deal and car, I found CTS Auto…read more Very great full to Robert for the help, He is such a genuine caring person, he listened to my needs and took the time to find the best vehicle for me. Made the experience way enjoyable than many other dealers I encountered with. Very much appreciated.

Best Car Buying Experience Ever!!…read more I recently bought the most beautiful SUV from this dealership, and let me just say--it was hands down the best car-buying experience I've ever had. From start to finish, Eric and Jud the Stud were patient, flexible, and incredibly welcoming. They made what is usually a stressful process feel like I was just hanging out with friends. No pressure, no attitude--just genuine hospitality and support. They thoroughly walked me through everything, answered all my questions with care, and even waited patiently while I sorted out my insurance. That kind of thoughtfulness is rare. Eric and Jud are the kind of people who treat you like a human, not a transaction. By the end of it, I left with a huge smile, a stunning Jeep, and hugs--yes, we actually hugged. It was that kind of warm, feel-good environment. If you're in the market for a vehicle, I'd recommend this dealership to absolutely anyone--even a stranger walking by on the street. Truly top-tier service from truly amazing people.

Great buying experience. No pressure. The price was right, no need to haggle. Friendly…read morerepresentatives. Huge selection of electric vehicles.

Buying my Ioniq5 was SO easy with them!! I'd been working with Max over at Urban Motors Red…read morepreviously looking at other models, but when we settled on the Ioniq as what we were after, he was very quick to direct us here to Blue. We worked with Tyler primarily as our salesperson, who was very quick to respond and didn't play games like many other dealerships. We negotiated the walk-off price, put down our earnest money over the phone, and Tyler and the crew got the car ready for our pickup. It was a snap! Amazing service, 10/10.

Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info…read more Was super helpful overall, couldn't have asked for a better experience!

My nephew was looking at a Mercury Mariner on Friday, August 21, and called me because he needed a…read morecosigner. The interaction started poorly; before even having my information or running a credit check, Shad began making critical, judgmental assumptions about my credit score and openly talking down about my nephew's credit. When I stopped him to question his tone, he immediately got defensive and claimed he "didn't mean to offend me." It wasn't about being offended--it was about a basic lack of customer respect. Things grew worse when I noted the vehicle was priced significantly higher than its actual market value. When I asked why it was priced so high, Shad completely ignored the question. Instead, he used aggressive, cliché car salesman tactics, claiming he had "another appointment later for the same car" and telling me the vehicle had been "getting a lot of attention" to force a high-pressure situation. Later, when I directly asked him if his behavior was standard for him, his reaction was completely unhinged. He threw a pen onto the counter and defensively snapped that none of his coworkers thought he was disrespectful and that he has plenty of positive reviews. When I asked if he thought throwing a pen and reacting emotionally was professional, he literally said "yes," and that he "wasn't just going to take it." An experienced professional accepts critical feedback with grace. Shad reacted with a volatile, emotional outburst. If I were buying a car for myself, I would have walked out immediately. I will never return to this dealership and strongly advise others to shop elsewhere. I would never buy a vehicle from Shad or recommend this dealership to anyone.

Chance is wonderful here, at this location. He's helped me multiple times, fix/sort out issues from…read moreother dealerships, before I had the right relationships in-place at the location closer to my house, thanks to Chance solving. 1. Chance identified a miscommunication from Toyota Corporate Communications, sent incorrectly, to my house, while I handled my dad's estate, which informed me of an alleged paint chip recall. However, this was sent to me well after my dad died in 2021, so obviously I assumed it was for my dad's, now my, Corolla, which my dad got in spring 2021, after - per USAA General Counsel - his Prius, was totaled in a November 2020 5-car pile-up, caused by a woman in a Geico Jeep Liberty. Not so. The communication was for the Prius! Chance figured this out, after the location near my house pawned me off, saying they don't do body shop work, and to come to this location. I wasted an entire vacation day, listening to the other location, wasting my valuable/limited time, only to be told that this location also doesn't do body shop work, and furthermore, Chance identified - using the VIN number - that the communication, which failed to list make/model of said vehicle, was regarding a paint chip recall for the Prius! Unbelievable & so annoying / inefficient / disrespectful, proving the importance of proof-reading corporate communications to allegedly valued and allegedly respected customers, such as myself. 2. The location near my house failed to do a proper alignment on my Corolla, when installing snow tires in December 2025, so I brought my Corolla to Chance, for a second opinion, and he solved everything. Highly recommend!

Sales experience was still great, but the service department is a nightmare. 4 hour oil changes…read morewhile you wait, even with an appointment. Then you have the audacity to try to charge my wife $60.99 for an engine air filter when you're very own parts counter sells them for $16.50. I've been trying for a while to get her to take her car somewhere else and you have finally helped me. Thank you for your consistent carelessness of customers time!