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    Gateway Auto

    5.0 (1 review)
    Open 9:30 am - 6:00 pm

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    7 years ago

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    Shane A.

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    All Wheel Drive Motors - All of our vehicles are cleans and detailed prior to be listed for sale

    All Wheel Drive Motors

    (69 reviews)

    Southwest

    Initital experience buying the car was fine. It had a check engine light come on during the test…read moredrive, they agreed to fix it. Took two days and they said was good to go, went and signed all the paperwork after another test drive seemed fine. Not even five minutes on the way home and engine light came back on. They said they would work on it and fix the issue. It's now been an entire week and I haven't been able to get through to a single person on the phone. The phone number listed doesn't go to anyone. I haven't been contacted a single time with an update and my salesman had to put me through to the service department who said they were getting the work finished two days ago, haven't heard since. They're keeping my car with no update after letting me buy it. Not a great experience. Update: I was contacted very soon after this review by their head of sales, and after that given regular updates on the progress of my vehicle. I'm very satisfied with the finished product, and they even fixed some other things that weren't the original problem. The communication with the repair in the beginning wasn't great but they did a lot to make it right. I will bring my car back here if I need it worked on in the future.

    Horrible shop. They took $1000 for a hold fee on a car then proceeded to struggle getting someone…read moreto deliver it which wouldnt have been an issue if they answered any of my multiple calls to confirm if it was on route or not. If they can make it happen thats fine but not they are dodging my calls and emails again and still have sent me back my money after the sale fell through due to them being unable to deliver the vehicle. Gonzalo you still owe me my money.

    Gateway Auto - usedcardealers - Updated May 2026

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