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    Gary H Goodman, DMD

    5.0 (1 review)

    Services - Gary H Goodman, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Gary H Goodman, DMD Photos

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    8 years ago

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    McNally White Winn Torchia & Frontera

    McNally White Winn Torchia & Frontera

    1.0(1 review)
    1.6 mi

    Mr. Torchia I will call him (because I refuse to acknowledge that he is a doctor of any sort)…read moreshould have his medical license stripped from him. I went in to have a tooth extracted, number 30 (second to last molar on the bottom right). I have had this procedure on 3 other adult teeth and 2 children's teeth before so this wasn't new for me. I have always had novocaine and the gas mask so that is what I did this time. The procedure started and Mr. torchure, oops I'm sorry, Torchia began to say how big my roots were. Probably something you shouldn't say to a patient no matter how brave they look. I began to feel nervous, because of his comments and moaned quietly twice, just as a reaction. I couldn't feel anything but he was scaring the living daylights out of me. He stopped what he was doing, told the nurses to put me on 100% oxygen, and explain to me why he's leaving and to have me reschedule. RESCHEDULE? I am bleeding, already had paid $155 for this tooth to be pulled, you already started sir and now you want me to reschedule? Why? What did I do wrong? He left the room and the nurse told me that the "doctor" doesn't like moaning and wants me to be put to sleep. At this point I am sobbing because I was so mad. She asked if I wanted to try again and obviously I did because my tooth was half way extracted. He came back in and his voice radiates though my body, I still shake remembering this. He told me that I should reschedule and be put to sleep. Realizing I don't want this terrifying man anywhere near me I looked him in the eyes, and told him I want a different doctor because I am not interested in being put to sleep. I stood up and walked out to the waiting room to tell my husband what had happened. I demanded a refund and at this point I began to feel excruciating pain because my tooth was loose, bleeding and my jaw was sore. What the hell kind of a doctor, walks out on their patient after already beginning a surgery and then tells them to reschedule? The girls in the office quickly gave us our money back and referred us to their sister office in Chicopee so my procedure could be finished. I had no choice but to go through all of that again, another round of novocaine, more gas all with that terrifying experience still fresh in my head. The office in Chicopee was great, Brett was my Doctor and he was very patient with me. Unfortunately because I was so stressed out and in so much pain from the jerk before, I had to be put to sleep for this one. This also unfortunately doubled our bill from 155 to almost 400 dollars. Not what I had planned on. In the days and nights since, I have had to be heavily medicated because I have Nerve damage from so many needles going in my mouth. I have had to miss work, and have had a trip to the ER to confirm the nerve damage. I have a lawyer ready, and soon Mr. Torchia will be served with legal papers because I do not want anyone else, not even my worst enemy, to ever go through what I have went through. The nightmares of his voice, the constant pain from nerve damage, and the money I have had to spend on pain medicine and hospital visits. I will be posting the facts everywhere and anywhere I can, hopefully I can save at least one person from this terrible man's uncalled for behavior.

    McNally Brothers Oral Surgery

    McNally Brothers Oral Surgery

    2.5(32 reviews)
    1.6 mi

    The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

    I paid over $1,000 at the time of service after being clearly told that insurance would not cover…read moreanything and that I was paying in full. Over a year later--with no communication in the meantime--I suddenly received a bill for an additional $424. They had actually emailed me months earlier with this invoice, and then retracted it the very next day, which suggests they knew something was off--but still decided to try again later, hoping I'd pay. When I questioned it and offered a fair 50% settlement (which is common practice for old medical bills), they argued with me, refused the offer, and their follow-up email was vague and unclear, making it seem like they might take my payment now and come after me for the rest later. It wasn't until I threatened to report them to the Attorney General and the Consumer Protection Division that they finally backed down and agreed to the settlement--something they should have done from the start, given the age of the bill, the payment I had already made, and the verbal confirmation at the time of service. That said, the actual dental work was solid--the dentist was quick and professional, and they were able to book me promptly when other offices had long waitlists. It's unfortunate that such competent care was overshadowed by an unnecessarily aggressive and confusing billing experience.

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    McNally Brothers Oral Surgery
    McNally Brothers Oral Surgery - McNally Brothers

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    McNally Brothers

    Gary H Goodman, DMD - generaldentistry - Updated May 2026

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