I been coming here for 2 years now .. I love how the doctor really truly cares about her patients…read moreand want to make sure and sometimes go out of her way to help out .. Thank you so very much .

It's been many years since I started going here , just like wine ,it only gets better as the yrs…read morepass by , and thank you For helping my kids n me SEE CLEARLY thru the years. I appreciate you helping the City of El Monte all these many years .

The Eye Shop has the most fantastic team I've ever worked with. Huge shoutout to Ben for being…read morepatient with me and answering all my questions over the phone and helping me out with the smallest of requests. The Eye Shop has always been my go-to because they value transparency and always find me the best deals even when it's not in their favor. I always feel secure going to them with my insurance questions and end up getting great deals that I wouldn't have known about. I have never had an issue with any of the staff and always leave feeling better than how I started. Thank you for being an amazing part of the Arcadia neighborhood.

I have worn glasses for decades and have had my glasses made at many optical stores. Pairs from…read morethis shop are the most comfortable I've ever worn, with highly accurate prescriptions, astigmatism and axis measurements. The staff are patient and genuinely willing to help. Unlike other large chain optical stores that aggressively push expensive frames and lenses, this shop runs an honest business with fair pricing and reliable quality. They earnestly take responsibility to fix any problems that arise. Highly recommended!

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

his is a horrible place. They want to charge for the pd number saying it's not part of the…read moreprescription, so you have to buy glasses from them. Equipment are old people, the receptionist is horrible. All they want to do is up charge on everything. Been going to other optometrists for years not once was I told the pd is not part of the prescription. Came here base on a referral but I won't be going back ever

rarely ever leave reviews but man this place is HORRID. broke my glasses, and tried to force me…read moreinto paying an extra 90$, she started arguing with me and cussed me out?? girl calm the hell down. absolutely disgusting customer service. never ever coming back

Been coming to Dr. Han for years. She's personable and very caring. Has always made getting my…read moreannual check ups a breeze. From getting glasses, to now wearing daily contacts, I feel that my questions are always answered professionally and throughly. They have an office here in El Monte as well as their original in Temple City. Either location works depending on what day you're requesting.

I was referred to Allcare by my ophthalmologist. I have had several pairs of glasses made by them,…read moreand they always come out correctly. If a minor modification is needed they take care of it. They have two offices, the others in Temple City. Dr. Han has always provided excellent care regarding selection always seem to have something that I can use. They will process process of VSP and Check benefits prior to ordering the glasses. I would not go anywhere else I live almost an hour from this office and believe the travel to them is worth it.

I've been coming here to Dr Susan since 2013, so over twenty years. Dr Susan is so sweet and…read moreamazing at what she does. I get what I need here for my glasses and eyecare needs. She has a great team as well. Highly recommend!!

If you want to browse through a variety of frames and want great customer service, look no further…read more Their staff here is extremely knowledgeable, professional, and courteous unlike many of the spots in San Gabriel Valley. They went above and beyond to email me a copy of my prescription when I misplaced it.

I'm a longtime JINS customer, and when I needed to update my prescription, I decided to get my eye…read moreexam done through JINS this time. Their technician, Anthony was the one who helped conduct my exam. He was extremely professional, knowledgeable, and approachable. Unlike other places where I've had my eyes checked, I felt like JINS did a really thorough job of testing not only my vision, but also my depth perception, color deficiency, and peripheral vision. The last time I had my eyes checked at a different optometry place, I had to wait for over an hour even though I showed up on time. As I waited around, no one came to check in on me or apologize for the long wait. When it was finally my turn, my test was no longer than 5 minutes and I was told my vision hadn't changed. At JINS, I showed up on time and they took me in at the exact time my appointment was scheduled. I shared that I was uncomfortable with the puff-of-air test, but thank god they didn't have that machine and Anthony was able to measure my eye pressure using a different method. I also shared that I get nervous with things being so close to my eyes/face, so Anthony walked me through everything he was doing which helped ease my nerves. Keep in mind that the actual vision test was done through telemedicine, so the doctor wasn't physically on site. I was a little skeptical at first, but the Zoom call was high quality and I could hear the doctor clearly. It was so cool that she was able to conduct the exam remotely. She took the time to show me the pictures they took of my eyes and explain what I was looking at and why my eyes were healthy. It really is a comprehensive exam like they say it is! The whole process was surprisingly seamless and convenient, and I never felt like the telemedicine aspect took away from the quality of the exam. Afterwards, I asked Kelsey to help me pick out a new pair of glasses. She's helped style me in the past, and I've always been really happy with the frames she picks out for me. She was wearing these super cool Barbie glasses with rose pink lenses. She's such a fashion icon, so of course I always ask her to style me! She asked me how things were going, and I told her about how I couldn't work the last two days because of a migraine. She told me that she's spoken with customers who have had issues with migraines before and how wearing pink-tinted lenses helps with it. She let me try on pink demo lenses and they really did feel so much more comfortable to look through. I normally wear transition glasses because my eyes are so sensitive to light, and now I feel like I have an option to wear indoors as well for when my eyes feel strained! So now I needed help finding a pair of glasses that would also look good with pink lenses. She remembered that I'm a huge anime fan and she pulled out these really dope Naruto frames from the back and I was like yes these are the ones!! Anthony helped me out at checkout and the process was so seamless. I do have to wait 2-3 weeks for my pink glasses to come in but that time goes by fast and they text you when it's ready for pickup or shipping. And of course I don't want to forget the other service specialists that have helped me in the past. They're always so friendly and honest about what you actually need. I never feel like they're trying to upsell me or push products just to make a sale. Even though they're out of network for insurance, their glasses are incredibly affordable and I never feel like I'm breaking the bank trying to get a pair of glasses. They remember me from the last few times I came in to try on their collaboration glasses, and that always makes me feel welcomed and special. I actually wrote a review when I got my first pair of Snoopy glasses from JINS, and I've been back a few times since then. I want to highlight how consistent the staff and service is. The customer service is always great, and the staff genuinely makes the whole getting glasses experience enjoyable. If you have a pair of JINS glasses, they offer free adjustments, cleanings, and nose pad replacements. They're always dropping new styles and the glasses are all so lightweight and fashionable. I hated wearing glasses in the past, but now they're a staple in my closet that also allows me to see! JINS is the GOAT!

After they told me they were missing one of my measurements, I drove back to the store on another…read moreFriday after work to have it taken. I live an hour and a half away, so this wasn't a quick trip. During my second visit, another employee took my measurements and told me everything was good. When I got my glasses in the mail, I realized they had never recorded the measurement I came back to give them. It finally made sense why Kim had texted me after my second visit saying I needed to come back, even though I had already been there. Because that measurement was never entered correctly, my glasses were made wrong. Everything was blurry, and wearing them made me dizzy. I even messaged Kim to ask if the measurement on my receipt was correct, and she told me it was. It wasn't. So I had to make a third trip back to the store. Valerie made the situation even more frustrating. She changed the measurement right in front of me but kept saying it had been correct the whole time. Then she pulled up my old measurements from the Del Amo location, where I had bought the exact same glasses before, crossed out the incorrect number on my receipt, and tried to print me a new one with the corrected measurements like that was supposed to fix everything. It didn't change the fact that I had already made three extra trips because of mistakes on their end. I understand that mistakes happen, but the lack of communication between employees, the repeated errors, and the way everything was handled made this a really disappointing experience.

I been going to this place for almost a decade. I am a low vision veteran that was in low…read morevision/blind rehab at the veterans hospital. Whenever I get glasses from them they make my vision worst. They made light burn. Then they blame me and accuse me of faking it. I have 3 skull based injuries from my service in the Navy that requires 3 different brain surgeries. It affects my vision. Doctor Lam prescriptions has always made my vision near perfect. My vision goes in and out and I get double and burry vision but her prescription fixes and stabilizes my vision. I have a tiny hole in my skull and blown inner ear plus 2 other things wrong with my skull that affects my vision. UCLA doheny eye clinic in pasadena , Long Beach VA(UCI) west La VA (ucla) and ucla neurology/brain tumor clinic all cannot fix my prescription. Dr Lam fixed it in 30 mins . West LA VA(UCLA) wants to do 3 different types of brain surgery on me but told me that they cannot fix my vision . The difference is night and day with her prescription. Long Beach VA low vision/blind rehab wanted me to use a white cane . I can see perfectly with her prescription but I still have my head injuries that sometimes make my vision blurry or not focus and not want to focus but her prescription fixes most my major vision issues .

I had a stye for over 6 months and I was ready to have to GONE! I didn't want it cut into and…read moredrained because of the pain, and a steroid injection wouldn't work for me because of my darker skin tone. Dr Lam was so accommodating and did radio frequency twice and my stye finally went away. Definitely recommend

Rosemead Eye Clinic and Express Optical are family-run businesses offering decent service, with…read morestaff members who speak Vietnamese. They provide free glasses for those with medical insurance, but the options are limited and not very appealing. There is no restroom available, so plan ahead. Don't forget to request your prescription before leaving. Parking is available, but use caution, as some drivers are careless with their car doors. Prices are fair and competitive.

Brought my glasses in for adjustment, they made me sign a waiver that they are not responsible for…read moredamage. After I gave them my glasses to fix, they broke it. Niw I am left with no glasses and I can't see clear. Don't come here for eye glasses adjustment, horrible place.