1. Garth Woods Apts

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Scarsdale, NY

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Garth Woods Apts

1.0 (1 review)

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9 years ago

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Avalon White Plains by AvalonBay Communities - View from 12th floor facing the parking and residential side of Avalon Apts.

Avalon White Plains by AvalonBay Communities

(73 reviews)

The maintenance staff here are amazing, courteous, and really get the job done while trying to…read moremaintain the least disruption possible. My experience with Romulo in particular has been top notch from his management of a building issue that required him to come daily for two weeks and move my stuff in and out of the cabinets as required to correct the issue. He would get 15 stars if I could. The concierge here is wonderful as well - from randomly loaning me a lighter for a birthday cake to keeping an eye on things, no complaints. The management staff at Avalon White Plains are subpar for a building that is one of the most expensive and considered 'luxury' in the area. Generally speaking, I don't have major issues, but I am not fond of the lack of better communication skills from the management staff. Residents were especially weary when we had a major fire alarm issue, causing false fire alarms to go off more than 24 times in 2 weeks randomly. Folks like myself work from home, we have plenty of families with young children in the building. Or an issue with the UPS driver, which the building suddenly emailed us 3 days prior to let us know they won't accept packages at the front desk anymore unless the driver places them in the hub (without mentioning attempts at resolution prior to this) so now we may not get our packages?! and I was not happy about flooring that was installed that was several shades different from the flooring we currently have, leaving us with a floor that is yellow and dark brown in patches. NOT what I expect from again, one of the higher end, most expensive buildings in the area. Lastly, I am annoyed that they don't staff the concierge desk properly to account for their breaks, lunches or when they need to step away for duties. Its not the concierge's fault. I am not sure what the staff's limitations are from Avalon HQ for solutions and etc, however their communication skills aren't what I would expect from a higher end building.

Do not move here!!!! Unless you wanna deal with daily false fire alarms at all times of the day and…read morenight. Sometimes if we're lucky, it's multiple alarms in a day. As I write this, 4 alarms have gone off. Multiple tenants have emailed corporate office, local management , to which they all reply with "we're aware, we're sorry , we're fixing it". How are you fixing it when it continues to happen every day?????? I call a SCAM! With apartments going from $2150-$5000, this is what you get. Horrible! Such a shame too because all the tenants are nice, it's a dog friendly building and the concierge and maintenance staff are superb.

The Pavilion

The Pavilion

(6 reviews)

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

Garth Woods Apts - apartments - Updated October 2026

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