DO NOT HIRE OR RENT FROM THIS COMPANY!!!! This management company is incompetent and exhibits a…read morecomplete disregard for shareholders and tenants. They ignore requests, make decisions without informing tenants or approval from the board. They influence Board members votes in their favor and are racist toward Latinos tenants, ignoring their requests and other needs. Leon is especially rude and dismissive and Angela couldn't care less and will respond to emails when she feels like it, if at all. They will not approve a single upgrade to your home even after tenants have met all the requirements. They will simply ignore the subsequent emails. Requests to improve the building by the board is met with resistance on every level. They completely ignore the by-laws and lie about board meetings. There is no transparency regarding the decisions they have made. Good riddance.

I am so grateful to have the pleasure of speaking with Taiya and Taylor about finding our new home…read more They were very helpful and understanding if what I was looking for.

Liz is a bundle of energy, enthusiasm and positivity. We used her to sell 2 condos belonging to my…read moremother and sister. She advised us on preparing to show, found some amazing cleaners and arranged for the houses to be cleaned while we were away, held open houses and had both places sold less than a week after listing. In NY there is a long wait between finding a buyer and closing. During that time she has continued to be responsive and helpful, even though her job is technically done. She's a gem.

I wanted to see a rental. Contacted their agent Yoel Habif (LUXOR HOMES & INVESTMENT REALTY, Warner…read moreGroup), asking to meet the next day at 1:30. He asked if i could meet at 1:15, i agreed. On that day i emailed Yoel Habif asking to confirm our meeting at 1:15, he confirmed. I show up at the address at 1:15, he is not there. I called, he didn't pick up. I waited for 20 mins and left. It's been a few days since them, he never called or emailed me to explain or to apologize. I find it pretty shocking, such disrespect.

In all transparency, it's important to note that I hold a valid New York State Real Estate…read moreSalesperson license. Therefore, I approach this situation from a New York Real Estate Law perspective rather than an emotional one. Our company initiated several calls in search of a convenient drop-off location for client documents, reaching out to Regus, Serendipity, KOI, and Stark. After thorough deliberation, we ultimately decided on a different location in Mt Kisco. However, four months later, we received a call regarding a bill exceeding $3000 from Regus, accompanied by an offer to settle for over $5000*. Upon requesting supporting documentation, they provided an "agreement" with my name printed, which they claim constitutes a signature. However, upon reviewing the document for the authorized signature of a Regus representative, as mandated by NYS law, we found it to be absent.** Moreover, the document they claimed represented the rental agreement provided no indication of square footage or location.*** When we insisted on receiving further information, they resorted to fabricating a security deposit payment and manipulated it to create the illusion of a legitimate lease formation.**** Upon delving deeper into the matter, we discovered that this was merely a deceptive tactic employed by them to appear legal. Subsequently, we inquired about the issue of "possession." Did anyone ever have possession of any space? Were there any keys, fobs, or other forms of access? Moreover, we sought information regarding the identification of anyone who had rented a space there in case of any incidents. Understanding that Regus is not based in New York, I acknowledge that, at the very least, for a rental agreement to be valid, it should include a genuine signature from a Regus representative, a security deposit in place, and the renter must be granted possession of the space. The only advice I have to offer Regus is to hire fully licensed professional salespeople who prioritize "accountability." Dealing with grievances outside of New York reflects poorly on your brand. In this competitive marketplace, employing tactics such as fabricating leases and attempting cash-grabs only works until you encounter someone like me who comprehends the law and will escalate the matter to the attorney general. P.S. Please, refrain from responding to this review with your standard "we're sorry you feel that way, but we have a signed contract from you" boilerplate nonsense. The crux of the matter is that you do not possess a signed contract (a live person authorized by Regus, acting as the landlord, must sign every agreement). * People v. Gonzalez, 165 A.D.3d 643 (2nd Dept. 2018): In this case, the landlord created a fake lease agreement and then demanded that the tenant pay rent in exchange for not being held liable for the fake lease. The tenant refused to pay rent, and the landlord filed a lawsuit against the tenant. * People v. Diaz, 130 A.D.3d 1039 (2nd Dept. 2015): Landlord created a fake lease agreement and then demanded that the tenant pay rent in exchange for not being held liable for the fake lease. ** Matter of Weingarten v. 100 E. 53rd Street Associates, 57 A.D.3d 544 (1st Dept. 2008) Leases or agreements must be signed by tenant and landlord. Single signature leases have no effect. NYS Real Property Law (RPL) "requirements that must be met for a commercial lease to be valid" RPL § 230-a(2) states that a commercial lease must be in writing and signed by both the tenant and landlord. RPL § 230-a(3) also states that "the lease must identify a person who is authorized to act on behalf of the landlord". *** Matter of Weingarten v. 100 E. 53rd Street Associates, 57 A.D.3d 544 (1st Dept. 2008) Lease or agreement must clearly indicate the square footage being made available to the tenant or renter. **** New York General Business Law § 352-a prohibits landlords from engaging in deceptive practices, such as fabricating the payment of a security deposit.

Love the location and the staff are friendly and very welcoming. They have a really cool…read morecoffee/tea machine, plus WiFi and clean work space. The staff takes care all my needs plus my clients were greeted very professionally. My clients think I have all the space here. So it makes my business looks much larger. They are near 287, 684, 95, Hutch and Merritt. Easy access to all major hwy. I get more done here than work at home or my main office. Love it

Ralph is very proactive and knowledgeable. Thanks…read more Rafayet Chowdhury

As a first time home buyer, I really lucked out getting Ralph assigned to me by Zillow. He…read moreunderstood what I was looking for and quickly found me a number of options and set up viewings. When I found the right apartment for me, his creativity helped make an out of reach deal possible. Throughout the whole process, he remained optimistic but also open and invested in showing me other options. I am happy to say I closed on the apartment of my dreams last week, and I'm not sure I would have been able to do that without Ralph on my team. I plan to work with him for all my real estate needs in the future, and wholeheartedly recommend him to anyone looking for a personable, committed and responsive real estate professional who is honest with their clients and will negotiate hard for them

It was great working with Sandy. Warm, friendly, and professional…read more I highly recomend Sandy Waibel, clear, dedicated and accessible. Sandy goes the extra mile. Her help and guidance made the process less stressful... and successful! Thank you Sandy!

I have watched Sandra in action as a seller's agent and am in awe of her dedication to detail,…read moreknowledge of market trends, building policies and the presentation of homes being offered for sale. Her interaction with clients is also a masterclass in business relations and always makes a positive impression. She is my first choice for an agent either as a seller or a buyer.

I shouldn't have moved in. I am handicapped and 84 and can't open the doors without help…read more Management has been very kind. Renters and the superintendent have been very kind helping me around. I am looking for another home and they have been very cooperative. My apartment is nice. My only negative comment is the lady, Katia, is ill mannered. Mary Ann Berry 6D

Totally dismissive and non responsive to tenants needs. Handicapped individual has bathroom leak…read morefor over 6 months minimal repairs done leaving wall and ceiling cracked and bubbling probably also mold developing. Numerous calls to managing agency no response. No record of tenants complaints. Will report to rental board of NYS presently