Really nice shopping environment I really enjoyed that we could have wine while shopping, the sales associates were all very kind, Judy was very knowledgeable in the products and it was affordable which was very important but still great quality. read more

Our saleswoman was very patient with us. We had to measure & remeasure, then go home, come back & measure yet again. We love what we got, a love seat & 2 recliners. The notification & delivery service were also excellent. The delivery came on a very hot day, but Kody & Dillon were courteous, respectful & helped rearrange the furniture. We are very happy with our experience & will be back. read more

They had exactly what I wanted, at a very reasonable price, gave me a great Black Friday deal on the Sunday after Thanksgiving, and delivered the sofa and love seat on Tuesday. My experience at Garrison's was, for me, hitting the "easy button." I just moved to Oregon, and was excited that I could buy "made in Oregon" furniture for my living room in my new home! Compared to other choices I could have made for buying furniture for my new home, I feel like I got the greatest value, shopping and purchasing here. read more

Garrison's Home - New Stanton sofa and love seat from Garrison's in Medford. - Furniture Stores Near Me - Central Point, Oregon

Went in on a Saturday looking for a large rug. Lots of salesmen that pointed where to look but no one even got out of their chair. Place was busy but they seemed to not care about us. I wasn't really sure what their deal was. We looked at the rugs..very pricey. Then left and ordered from a different vendor online. Garrison's left a sour taste for me. read more

The team at Garrison's were very courteous. Judy did an excellent job helping us pick the set that better fit our needs and likes. The delivery process was quick and properly done. Justin and Keanu kept me updated with constant communication and a great attitude. They were capable of deliver even ahead of schedule. read more

On Friday, January 12, 2018, we purchased a Zoey Power Glider Recliner by Flexsteel on sale at Garrison's Home. Our salesperson was Richard Saltmarsh, who we found to be extremely helpful. We came to the sale specifically to look at recliners, let Richard know that, had he made search very simple. He was very knowledgeable and pleasant to work with. He also ably helped us arrange to have someone come to our house to resolve an issue with a purchase that we made last August. Alex and Derek delivered the recliner last Thursday. They arrived just when they said they would, set up the recliner, moved the chair that it replaced, and moved our sectional sofa for us as well. They were neat, clean, efficient, and pleasant. Overall, our experience with Garrison's Home, and there employees has been more than satisfying. We made our first purchase from Garrison's in August, 2017. I had not submitted a review then, but I want to point out that our salesman at that time, and the delivery men as well, were as good then as now. So far, my wife and I could not be happier. read more

As much as I bragged in Garrison's a month ago, my tune has changed. I needed to replace the bed I both last month as it wasn't right for me. The exchange was great and was told I would receive a call about delivery a week later on Tuesday. I didn't get a call. I called them on Friday to find out where my bed was and was told that he didn't know why I wasn't called. They wanted to deliver on Monday, but I couldn't be here. It was indicated that deliveries weren't made on weekends, but I told him I couldn't wait another week, so he scheduled delivery for the following day. I'm not happy with the customer service at all. read more

Jeff Gibson was our salesman. He was enthusiastic, not pushly, knowledgeable, and eager to help! We were on a tight timeline and they were able to get our financing approved and furniture delivered on the same day...within an hour!! Fabulous! Alex and Derek delivered our furniture, set it up and made sure it was all in good order! Great experience! read more

Very good sales staff, happy with our purchase. Great products, fully customizable, make locally, and delivered fast. Odell delivered our furniture and he was awesome and very professional. read more

We bought a leather couch and loveseat from Garrison's after looking at a lot of furniture stores around the rogue valley. We really enjoyed the experience at Garrison's and our sales person (Bill at Garrison's home gallery) was knowledgeable and friendly. we found one flaw in the loveseat when we got it home and unboxed, one phone call and they sent out someone to look at it and got us a replacement loveseat very quickly. read more

The customer service is fantastic. The sales men and women are always there to great and offer help quickly and are never pushy, which is rare now a days. We got exactly what we were looking for for a good price! Thank you Garrison's! read more

Bought my dream couch and dream dining room set here. The quality is phenomenal. Prices are high but you get what you pay for, the salesman didn't pester us or hound us. He made himself casually available for any questions we had, got us something to drink and was personable. The delivery guys Kody and Isaac were awesome as well. Our bench for the table didn't have the hardware but when I called the warehouse theyBought my dream couch and dream dining room set here. The quality is phenomenal. Prices are high but you get what you pay for, the salesman didn't pester us or hound us. He made himself casually available for any questions we had, got us something to drink and was personable. The delivery guys Kody and Isaac were awesome as well. Our bench for table didn't have the hardware but when I called the warehouse they ran some out to us right away! Exceptional experience all the way around! read more

We purchased a love seat and couch from Garrison's which has a Lifetime Warranty, however, after only two months the cushions were sagging resulting in intense back pain due to muscle strain .  When we contacted Garrison's they wanted $100/cushion to upgrade as they claimed we had opted for the soft cushions, which we did NOT - no prudent, reasonable person would.  They replaced one of the cushions claiming that the sagging was my fault for sitting on it.  A few months later we had them out again and this time they agreed to replace the remaining three cushions.  The second cushions lasted a few months longer, again they failed, and Garrison's demand we pay $100/each cushion plus unknown labor charges.  However,  it appears their product is not fit for the intended use, and we will cannot continue to pay $500" plus each time they fail.  From our experience, the Lifetime Warranty expires when the credit card is approved.  Please also read the 6/8/18 review below from Debbie T., Eagle Point which parallels our experience.  Since they chose not to replace the cushions, they should take their furniture back and provide a refund. Shortly after delivery, we received a discount offer in exchange for writing a review, however, we decided we didn't need their discount, or furniture, and chose to withhold lending our name to their marketing scheme.  We now have sufficient information to write the review and I appreciate your time to read about our experience.  When reading other's reviews consider that it may have been the result of a discount offer. To see their true nature, read Garrison's response to the BBB and how the customer is at fault for their disregard of the Lifetime Warranty. Now that you know, make a wise choice. read more

We had such a great experience from both the Central Point and Phoenix locations. Got the couch we were after with next day delivery for a price that we couldn't believe. Thank you everyone! read more

Dan at Garrisons has been in the industry for years and has been very helpful in assisting me with each purchase I come in for. He sets me up with a fair price and has always made sure that the purchase went smoothly. Garrisons is excellent customer service at its finest. Always my first stop. read more

Ashley Haze was our salesperson for buying our bedroom furniture set. She was very helpful and if she didn't know the answer to my questions she would go find out what I needed to know. Drew Grafton helped us with the purchase of our new mattress set! We bought a Temperpedic and because he showed us the difference in how making the mattress raise up a few inches it could help you breathe better - much easier we bought the base that raised the mattress up. That was a key selling point that another Mattress store sale person missed out on. :( Keanu and Kody did a great job setting everything up in our house. They were very careful with the house and the furniture. Very nice, clean cut young men. Very happy with our buying experience! :) read more

Friendly staff, no pressure shopping experience, plus we got GREAT prices on our couches during their anniversary sale.

We recently bought a sofa and two table for our newly remodeled living room. We worked with Jay. He made the process very easy and it was a pleasure working with him. About a week later, we came back for another piece of furniture for our living room. We were able to take that piece home that evening.The person who helped us in the warehouse was great (I am sorry I don't remember his name). We just had our sofa delivered as it was a special order. Isaac and Antonio were very careful with our sofa and even took their shoes off due the rain and our new carpeting. We will return to Garrison's in the future. read more

Great customer not too pushy. Answered all my questions. Delivery was right on time and Andrew and Josh got the bed up quickly but didn't break a thing. They were very friendly and also answered all my questions. Bed is wonderful. I also like that they have a 90 days same as cash deal but they don't charge an extra stocking fee for you to use this financing. I couldn't afford the bed otherwise. Yay!! read more

We had a great experience with Mike at Garrison's. After running all over the valley and hearing the spiel from all the "salesmen", we made the short drive out to White City. We've purchase furniture from Garrison's before and always found exactly what we want and paid a fair price. Recently, we bought a Simmons Beautyrest mattress from Mike and we are loving every square inch of it! My father-in-law needs a new mattress so we're heading back down there to get him one. We have no reason to shop anywhere else anymore,boy that narrows it down.We're dropping this name all over town! Thanks Garrison Family! read more

Excellent selection and great quality furniture. Best part is that they deliver to California!!

Sales staff was courteous and helpful. Kody and Keanu were very helpful in moving the couch in and getting our old couch out of the way.

We came to Garrisons after visiting many of the other furniture stores in the valley. They had so many options to choose from and the salesman was so helpful and knowledgable about all the furniture in the store. We ended up with flex steel couch, love seat and recliner in black leather. We couldn't be happier with our decision and we are glad we came to them, very high quality furniture. read more

Quality furniture. You pay for quality, but it's worth it. We wanted our couches to last more than three years. Friendly people. Efficient service! read more

Was looking for a sofa bed for guest house for home we just purchased. Unfortunately we needed a rather quick turn around time. We first went to Rebelle which had a nice selection but it would take 6 weeks nothing in stock. Then we went to Ashley which had nothing and all their furniture looked like it was from the 90's. Finally I found Garrison. Worked with Judy. They fads contemporary for steel sofa with a hide a bed in stock. Ended up purchasing that plus a leather chair, ottoman and chest. Impressive selection impressive be staff. read more

I appreciate the help that Dan provided when we discovered a defect in the material of our couches. Within a few days Kody and Keanu showed up (early), delivered the replacements and hauled off the old set. It's nice to have folks that care about doing business with their customers. Thank you, Garrison's! read more

Friendly and helpful showroom staff, great selection, and super fast and friendly delivery!

Buying and delivery experience was very enjoyable. Keanu and Kody were very helpful and professional with delivery. They even arrived 3 minutes early. I would recommend Garrisons to anyone in a heart beat. read more

Dan was extremely helpful when purchasing the sets. The store is well laid out and easy to envision items in your house. The delivery team of Justin and Keanu were prompt in arrival. Set everything up very quickly. Were very courteous and careful. They made sure we were happy with how everything was set up and positioned before they left. We just bought a new house, we have plenty of furniture to buy in the coming years and it will be at Garrisons. read more

We were very happy with the wide range of selection of furniture and fabrics, and that all seemed to be very well made. We love that there is furniture made in the US. We talked with several people while we were there and everyone was very friendly. read more

We bought a new bedroom set from Garrisons on Hwy 62 and the mattress at the OC and they were both delivered today. Jacob and Justin who delivered the furniture and set it up did a great job, they called before they came to the house and were right on time. Most of our furniture is from Garrisons and that is because of the quality of their furniture but also because of their employees who are very professional, but also friendly and never pushy. read more

Excellent customer service ! I love shopping there. Everyone is friendly and helpful. My salesman Sam just went the extra mile for me. I also appreciate the fact that when they give you a delivery time it's within an hour or two. You aren't left waiting the whole day for your furniture. The furniture is inspected before leaving the warehouse, so when you get it, it's perfect. We all work hard for our money and I would like to spend my money where I'm appreciated. read more

Andrew was amazing. My husband and kids came into the OC to do some preliminary shopping. Andrew made himself available to provide assistance, but was never overly pushy. When we decided to make a purchase, he continued to show the helpful restraint that made the decision process very easy. He escorted us to the extra showroom where we ended up finding a beautiful dresser. The purchase process was quick and pleasant. The delivery was quick, the following day, several hours earlier than the scheduled appointment. We were contacted by Kody and Keanu, who met their anticipated arrival time, almost exactly. They quickly assessed the delivery location and brought in all the furniture, with great care and respect for our home. However, during the final assembly of the dresser, they over-tightened one of the screws, and slightly split the wood frame around the mirror. It is a minor split, and hardly noticeable, except on a close inspection. Overall, this is our second purchase of furniture from Garrison's, and will not be our last. We look forward to working with them again in the future. read more

Derek and Alex delivered the furniture and they took care not to damage the 8 pieces of furniture. Most of the furniture was heavy well built works of art. They took the time to set down a runner to aid in preventing debris coming into the house. My wife appreciate details like that. The sales staff took the time to answer all of our questions prior to making the purchases. There was not hard sales tactics used and they scheduled delivery around our schedule. read more

The staff is so wonderful! From the sales folks to the delivery people, everyone we've encountered at Garrison's is warm and welcoming and willing to go the extra mile. The furniture is top-quality, and I recommend Garrison's without hesitation. read more

After finding the dining room sets priced above our budget at the Crater Lake Highway location, we were directed to the Phoenix location where we found a great set and deal with the help of Bill Perrin! Bought the dining set on Wednesday and it was delivered early by Alex and Joe on Friday who did a great job! And Yes, they did call first to ask if they could come early! read more

Great customer service from sale to delivery! our sales person, Greg and the delivery drivers were very accommodating. My wife and i were extremely satisfied with the entire experience at Garrisons! It's now our go to place! read more

Did not feel pressured at any point during our visit. Richard and Linda the salespeople were there ONLY if we asked them to be AND when we asked they went above and beyond what is the general experience anywhere these days. They were very knowledgeable as well as honest and genuinely seemed to like their jobs. The promises on delivery were right on time and the red carpet before entering our home was a spectacular experience. Jacob and Issac the delivery men were courteous and knowledgeable at setting our furniture up, they too seemed to love their jobs! Garrison's called us a couple of weeks after to ask if we were pleased with our purchase as well as sent us a thank you note! Now who does that anymore? Garrisons does! We highly recommend Garrisons and will purchase there again. read more

Our sales person was attentive during the selection and purchase of our furniture, but part of the order was delayed and one piece was not ordered so manufacture of the piece was delayed. Somehow we slipped through the communication follow-up process; however, once brought to the attention of Bill Garrison, our order was completed promptly and communication excellent. Problem solved. We are extremely happy with our purchase. I think there was an anomaly with our order. I highly recommend Garrison's. read more

I went to Garrisons with a pretty good idea of how I wanted to redo my living room and Owen was friendly, helpful and not a bit pushy, just very mellow. Having 3 dogs, finding a sofa was a challenge but he found the perfect one for me and I just love it. Imagine my surprise when I found out it was electric and both ends reclined. I love it even more and the Bluestone tables look just perfect with it. I didn't buy the matching recliner because my house is small but now I noticed the perfect place for it so I'm back to pick it up soon. They are the absolute best and the delivery guys are awesome and even helped me put a bed frame together I was struggling with. How's that for "over and above" read more