They were awesome. Very professional and friendly. Service was great Will purchase from them again

Great experience with sales navigating mattress types. I highly recommend them. However ........ We had arranged to pick up our mattress and box springs at the warehouse because it would be a week or more before it could be delivered. We were fine with that. I sent a message to the warehouse and called the sales room a few days before to make sure all was in order. I was assured that it was. We went to pick up our mattress. The man in charge was in a terrible mood. Said he didn't have the paperwork he needed, we brought it, apparently it wasn't what he wanted. He proceeded to have a GIANT MAN TANTRUM. Throwing things, cussing up a storm. It was shocking. Couldn't believe what we were seeing. It was awful and totally unprofessional. We did not catch this individual's name and his coworkers wouldn't tell us. Do not go to the warehouse! This guy has some major issues. read more

We bought a Tempur-Pedic bed from Garrison's Sleep Shop in Central Point 4 years ago. We love it! Yesterday, I had a problem with the adjustable frame , I called Garrison's & I received the best care I have ever had. Josh talked me through a few procedures to try, when they didn't work he offered to come by after work. He worked until 6 PM & then drove to my home in Jacksonville & figured out what was wrong with my bed. He was so kind, I have never had better service in my life. Talk about service with a smile! I recommend Garrisons to anyone who wants good quality & wonderful service! read more

We unfortunately had to use our warranty. Jake was amazing and made it super easy for us. We have a new mattress in route and we were able to upgrade as well. No pressure just information. We didn't discuss prices till the end which I appreciate. Didn't just try and sell me a expensive mattress. We figured out what firmness we needed and I laid on about 9 beds once we narrowed it down then we discussed prices and financing options. We came in late in the day and he stayed a little past closing for us so we didn't have to drive in again tomorrow (30 minute drive away) We are very pleased with our experience today!!! THANK YOU JAKE!!! read more

Best mattress shopping experience ever. Bryce was a sweetheart and so knowledgeable. We are customers for life. The cold beer was a huge plus! read more

Garrison's Sleep - Mattresses Near Me - Central Point, Oregon

Our experience was terrible!! We purchased a mattress which was slept on only once . The store manager wouldn't take the mattress back within a week of purchasing. We were extremely frustrated. Than when we were there to try to resolve the issue they tried to up-sell us for an extra 2G. So basically we kept a mattress from Garrisons that we didn't want. We ended up buying our replacement mattress at another store. WE DO NOT RECOMMEND THIS PLACE. B U Y E R B E W A R E read more

Great experience start to finish. Owen and Scott made the selection and purchasing process a breeze, and Joe and Kody did an excellent job delivering our new couch (and moving an old one down two sets of stairs!). Couldn't be happier and will gladly recommend Garrison's to friends and family. read more

Thanks for fast service! we love our new mattress. Rich and Joey thanks for delivering our mattress in great condition,

We are newcomers to Medford area-arrived without a bed and mattress after selling our sleep number bed to our home purchasers in California. We were determined to purchase an adjustable sleep number bed again. Our visit to the Garrison Gallery and discussions with Pete the salesman changed all that. Pete answered our 20 plus questions about an adjustable mattress. We signed up for 48-month free financing and purchased a tempur-pedic mattress and accepted delivery the very next day. Not only did we receive excellent service, we were also given $300 in gifts to accompany the mattress. The sleep has been wonderful!! Marie Eagle Point, Oregon read more

over the 7 years I've been dealing with Garrisons the staff have always been very kind and nice and helpful to us. Others who may carry the same products I don't know, and don't know if they would be as kind and helpful as Garrisons staff. Garrisons also seems to have better prices overall on national brands which is important to us. read more

I purchased an adjustable base for a king size bed and everyone I worked with was great. Thumbs up to Drew, Pete, and Jennifer in the mattress gallery. Derek and Kelly delivered and setup the base and did a great job. We haven't purchased a new dresser yet but Sam in the furniture store was very helpful and knowledgeable. read more

Love Garrison's! Over the past two years we have purchased a lot of furniture from Garrison's. They go beyond and above to make sure everything from ordering and delivery, plus set up run smoothly. Their show rooms are nicely done and the staff is knowledgeable! I wouldn't go anywhere else. read more

We have not had to buy a new mattress for more than 12 years. And the last one we bought was a brand from a luxury hotel chain, we had stayed at and slept on the mattresses several times. We were apprehensive about getting the wrong mattress. I set an appt and went to the sleep store. I cannot say enough positive things about Jake. He was so patient and explained all our options. He made the decision so easy. I wanted to talk it over with my husband, so I went home. And came back later that day with a decision. Jake had done some research and found us a higher quality mattress, which was on closeout, saving us a lot of money but getting us more for that money. We recommend Garrison's and Jake if you need a new bed, they will do you right. read more

This is a good company, I bought my bed with my wife through commercials we saw in Mt Shasta. So we bit the bullet and bought the Simmons Beauty Rest Black with adjustable & everything. About 5K. We got the financing no interest 4 years $100 per month. How can you beat that? You can't. We love the bed, it's improved my life, my sleep my selfworth, I mean, I spend about 20% of my life there, my wife 30%. lol We take this for granted as consumers, but what a great owner and staff to set up this program for us 98%ers who could use a little help getting their dream bed. Get this, 3 years later the bed is the same every night I climb into it just like the very first day. The owner seems very genuine and hard working to keep this store top rate. I own a small business, I am not only happy with my bed, I personally like this company, they helped me out, they were straight forward to deal with, I wouldn't hesitate to go back this time with a big smile on my face like I own the place. :) Keep kicking ass Garrison's, you put back the Ma & Pa in a modern day fast forward. read more

A huge thank you to Vannessa who helped us with a challenging situation moving parents to assisted living. Not only was she supportive in helping to pick out beds for them, she was understanding and thoughtful when the move didn't goes as we'd planned. I appreciate her kindness and impeccable customer service. We were well taken care of and will certainly return for future needs. read more

I purchased a Beautyrest Desiree Plush King size bed from Garrisons after I shopped in many other mattress businesses, Furniture Row, Mattressland, Sleep Train. No one had what I wanted in stock except Garrisons. The staff even took one of their plastic wrapped floor models out of the bag so I could try out the exact bed I wanted before making my final decision. Victoria was very professional in getting all the paperwork done for the purchase and financing. The free delivery and the financing options were fantastic. No one has such a deal. Love my bed. read more

Everyone has been very patient and helpful, our situation has been complex from the beginning. Josh will be brining the piece we need on his day off, however, I'm kind of upset that I have to use my $50 coupon to pay for the wood. It should have been in the cost of the bed in the first place. Keanu and Kody were very nice, had the bed setup fast. Keanu said he would contact me to let me know if we would be able to keep the boxsprings for the inconvience but I had never heard back. read more

Jacob and Kelly did a great job on the delivery and set up of our new mattress. They were very polite, showed up early and cleaned up their work site. Very nice young men to have as your employees. read more

We purchased an adjustable bed then went back weeks later to choose a frame. At each visit we were met with genuinely friendly and knowledgeable staff. Both experiences from looking around the showrooms to delivery and set up were excellent. Refreshments are a nice touch too. We really enjoyed chatting with Phil about his hometown in Ireland. The delivery crew were very courteous too. read more

a very good experience! no high pressure sales, plenty to choose from with explanations of how they differ and good prices. josh, the salesperson, was very knowledgeable and patient. later i spoke to mike who was also very helpful. the delivery guys, issac and kody, were very considerate and did a great job lugging that king size mattress up the tight staircase. a very good experience overall and i am looking forward to enjoying my 2 new mattresses. i have been sleeping on the king mattress for a week now and it is fantastic! read more

What a fabulous mattress buying experience! I had my heart set on a temperpedic mattress but wasn't sure we could afford one. I called to see if there might be a sale and they generously talked through financing options, and buying a "gently used" mattress. When my husband and I went in to look, Pete spent so much time explaining all the options. He encouraged us to try things that he thought would work for us, a side-sleeper and stomach-sleeper. Pete was so knowledgeable! I never felt like he was trying to sell me on anything, just trying to find what was best for us. We will buy all our future mattresses from Pete. read more

This was a terrific experience from start to finish. Our salesman, Josh, was knowledgeable and spent the time with us that we needed to make a good choice. We chose a Tempur-Flex mattress with an Adjustable Base. We loved the 0% financing and the gifts from Tempurpedic. Our delivery team was prompt and called us shortly before arriving. They were very friendly, polite and efficient. We are very happy and would most certainly recommend this company to anyone! read more

Wow!!! It is good to know there are still some places around that truly exemplify customer satisfaction. About three weeks ago I unexpectedly stopped by to browse at mattresses. I was greeted by Pete who was very knowledgeable and listened to our needs. We wanted one of the top of the line mattresses but it was out of our price range. He went to the trouble of looking in their stock and found one that had been purchased and immediately returned due to it not fitting in the customers bed frame. He told us it was in like new condition and was a couple of thousand dollars less and a larger size than what we were looking for. Out of curiosity we went next-door to see if there were any bed frames that we liked. Jerret greeted us and was very friendly. He walked us through the show room to see if there was anything that we liked. When we couldn't find anything in the style or color that we liked, he brought out multiple books and helped us look through to find what we wanted. He was able to help us find exactly what we were looking for and got it on order. He told us it would be about 4 to 6 weeks. They were willing to hold the mattress for us and gave us free delivery for the bed frame and mattress and were going to put it together for us. Three weeks later they called and let us know the bed had arrived and they would be out two days later to set everything up for us. When delivery day arrived the delivery guys were actually two hours ahead of schedule, which is unheard of these days. Kelly and Raul were extremely professional and courteous and even helped us move our old mattress into a spare bedroom because it was so heavy. They were careful bringing in the new furniture and set everything up quickly. It is rare to find good customer service these days, but to find excellent customer service, professionalism and integrity in one place, not to mention every associate you interact with, it is a rare occasion. Thank you Garrisons for providing such an awesome experience!!!!!! read more