The Residentas Apostolos is located in the south east corner of the Bario Alto district which…read moreplaces you just a quick walk to the river and a major metro station and just around the corner from the Mercado de Ribeira/Time Out Market. The apartments are bright and clean with great amenities and features, such as full size fridge and washer/dryer combo. But I think what really sets the Residentas Apostolos apart from any hotel is the service! We stayed in the one bedroom apartment for 4 nights with our 6 month old baby boy during a birthday trip. We had worked out the need for a baby cot with Inês ahead of time and when we arrived we found the cot setup and even a little stuffed pig ready for our baby to play with and keep (we've called the pig porco, Portuguese for pig and sounds a little like Porto...though that's confusing being "from" Lisbon). In addition we found the dining table set and a slice of cake, candle, and a card waiting for me. We hadn't mentioned that it was my birthday the day of our arrival, but getting the information off our documents they prepared the treat/surprise for us! The fridge had some basics like a few eggs, cheese, juice, and water. The kitchen had all the essentials, like dish soap, laundry detergent, tablets for the dishwasher, and all the plates and utensils we needed for our stay. Mid-way through our trip we also arrived home one day to find pasteis de nata waiting for us on the table as well! The Residentas team was also able to provide us with recommendations and setup airport shuttle service via Whatsapp whenever we needed them, and were always warm and courteous. And for only €60/night, we can easily recommend this set of apartments to everyone!

Very good location for a vacation stay. The room is of a decent size with a little kitchenette…read morefully furnished (fridge, microwave, induction stove, toaster ecc..). The in room bathroom is quite confined but on them functional, little issue with the shower door but nothing maintenance can't do The "guest service" will provide a door code to get into the building and another one to access your room.. brilliant! Unfortunately the room door overlooks the staircase and for some reason it's very loud out there. In the morning you can hear every single footstep and every voice and more..DEFINITELY earplugs are suggested if not needed. We stayed on the first floor and the bathroom smells like sewage especially in the morning (don't know about the upper floors). The overall balance is positive with little things to fix to make stay more enjoyable.

We spent a week in Lisbon at Lisbon Serviced Apartment at Baixa Castelo. Our stay was absolutely…read morefantastic. We went with our friends and combined we had about 5 kids and 4 adults. We couldn't have picked a better place than this. It was centrally located to shopping, metro station and the commerce square. We loved having room service every day and the place itself was very quiet. Very modern, new and clean facility. We picked the one bedroom apartment that sleeps 4. Kids had a sofa bed with a trundle which was very comfortable. There is a small market where we stocked up on our basic breakfast items for the week. Market stays open late which was very convenient too. There is no reception so they provide you with a door code and an apartment code so you can be in and out of the building without any inconvenience. I would highly recommend it to anyone who is traveling with or without kids.

worst expérience ever, dont go there if you want to spend…read moregood vacations, we arrived on a saturday and the first night we got robbed because the window was badly closed (which we didn t touched, so i suspect the agency to be in on it ), i asked for help and didn t get none, i asked to change the appartment because we didn t feel safe and they just said "to better close the window" !!! as if we were responsible ! the next day, we finally got to change appartment and they offer me the refund on the first night after 3 month now and 4 or 5 email i never had any response or seen the money for the first night, and while we were moving appartment, the cleaning staff stole my toilet kit and i never had any news about that either! thanks to this agency i had one of my worst holydays !

From the owner: Rent Experience is a vacation rental agency known for its professional apartments management and…read moreunique hospitality towards guests. Headquartered in Lisbon, Portugal, we offer the best located and nicely furnished apartments ideal for short break vacations, business trips, and family reunions.

Spacious contemporary apartment with loads of storage space, and could sleep 4 easily…read more Outlets have USB jacks on them as well as typical European power jacks. Great Wi-Fi. https://www.speedtest.net/result/i/5870254260 ( 347 down 85 up ) A very well laid out kitchen. Roomy area for dining table. Nice little patio with pretty view of other buildings that are lit up at night and a building with a wall of solid plants in planters like the kind you see in some restaurants, but in this case, it's the entire side of the building (very cool) Tiny two person elevators and *maybe* bags fit with you. We were on the first floor so it didn't matter for us. Walking distance to all sorts of nightlife and restaurants, as well as the shopping district.

You can't go wrong in these stunning apartments. They are each well-outfitted with all you need…read moreto make your stay pleasant, including fully equipped kitchens (if you've ever wondered what it's like to test-drive an IKEA kitchen, here's your opportunity) and even a washing machine. The beds are comfy and everything is immaculate inside the apartments and in the common areas. Useful to know: *Coffee makers (similar to Nespresso) are in each apartment and coffee pods are available in the basement honor bar. * Take shorter showers as the water tanks are "European sized". Two people can easily take luxurious showers but don't over do it. * All entries are coded so no keys to lose. *. You will get 2-3 reminders prior to check in with details and the codes. Very nice if you are the sort to misplace such things. * Easy to walk most everywhere from this location. Have stayed here twice now and will return again, no doubt.

DO NOT STAY HERE - AVOID: This place is not suitable to stay in if you would like to use either the…read moreheating or the air conditioning, as the neighbor below will ring your doorbell every morning to complain, even if you abide by an unusual "dont use anything until 10 AM and turn it all off at 10PM". This is an old problem it seems, as the land lord and the neighbor below have problem, and this is being taken out on the unwitting tenants. This is simply not up to par for anyone. DO NOT STAY HERE - AVOID

(Note: I have updated my review after our most recent visit.)…read more We spent our 3rd stay at Hello Lisbon's Bairro Alto property in September, 2018. This may be our last time. We were accustomed to their check-in procedure. As there are no humans on-site, you are sent a code to the front door. If it is before check-in time, you can drop off your luggage in a locker. The room we stayed in on the first floor was no different than before - Ikea kitchen, a comfy bed, windows overlooking the craziness of Bairro Alto. But here are our complaints, after staying here twice before... 1. We arrived in Lisbon at 6AM and went to drop off our bags. The code we were given via email for the front door did not work. We used the outside intercom to contact Hello Lisbon and they provided 3 other codes before the last finally worked. ... You don't want to be standing outside with your luggage trying to get in. That's completely unacceptable. 2. When we checked-in later, the new kiosk kept saying that it was unable to connect for processing our credit card for the hotel taxes. We then tried a debit card and it kept spinning, too. My wife told me to just punch in the PIN, even though the card reader didn't say to do that, and voila, we were in. -- These new kiosks are a complete waste of money and are not user-friendly. Scanning your passport is a complete PITA. You have to position it EXACTLY in a certain spot, which you will quickly learn after numerous failed attempts.There is also no air-conditioning in this area, so you can expect to lose a couple of pounds whilst getting frustrated with this new process. 3. The shampoo/conditioner/bodywash dispener has been removed from the shower, but the remains of the connectors were still on the tile. This wasn't attractive and I wasn't happy with the quality of the generic typical hotel bottles of those products provided. The previous dispenser was also environmentally-friendly. Disposing of multiple plastic bottles daily is not. 4. Knowing this property, we were prepared to wash some clothes before our departure to the Algarve. Unfortunately, no instructions were provided on how to use the combo washer/dryer. These machines are not the standard in the USA. Although I lived in Europe for 10 years (15 years ago), we had no idea how to use the machine. Instructions would be appreciated. We stayed at Santos property after our weekend in the Algarve. We encountered similar problems. Although the front door code worked, the code provided for the room door did not (and we had to call, again, whilst sweating in the stairwell). There were no instructions for the washer/dryer. The shower dispenser was gone and no hygiene products were provided. We used to love Hello Lisbon but it's going downhill. There are numerous other serviced apartment hotels in the area. We will be looking at them for our next visit. That saddens me, because we always wanted to stay at Hello Lisbon.

This is an outstanding place to stay in Lisbon. We stayed here 3 nights and had no complaints. Our…read moreapartment was gorgeous, with great natural light, stylish decor, and a comfortable bed. They bring you fresh OJ and pastries every morning and stock the fridge with delicious snacks, the people are extremely friendly and helpful, and the entire experience is thoughtful. Would stay here again in an instant -- what a fantastic spot.

We had a wonderful stay. Friendly staff, comfortable and quiet rooms, and fresh breakfast delivered…read moreeach morning (orange juice, baked goods, butter, jam, cheese, and ham). They have baby cots and baby bathtub on request. Great location to discover lisbon. Recommend taking a car there as the roads are hard to drag luggage. Shared laundry next to reception. Elevator is small but useful for luggage and stroller.

No elevator in this seven story apartment complex, but still one of the best apartments I've stayed…read morein. Between the outstanding location, right in the heart of one of the most popular areas of Lisbon with easy access to food, shopping, nightlife, history, and entertainment, and the great use of space with good views of the Main Street on one side of the apartment and the castle on the other, this is an excellent apartment. It does get knocked down one star for not clearly stating in the ad that there's no elevator - I had a small suitcase and could walk up to the top floor - but those with mobility issues will find this a problem. The top floor also suffered for having sloping ceilings - especially in the bathroom where using the toilet proved an interesting challenge. This place would benefit if it had some sort of laundry facility - it would make it a stand out among Lisbon rentals. Anyone staying a week of more and only carrying a small suitcase is going to need some fresh clothes at some point! Air conditioning and wifi worked great; comfy beds and two TVs. Lovely little kitchen which I only used for the Nespresso maker and to enjoy the view. All in all, if you're looking for a good place to stay for a week or more while in Lisbon, Otilia is a great choice!

Stay at this place while on vacation. I asked the front desk if they could get someone to remove…read moretrash that was blocking the entrance. There were rats and food all around the area. Looks as If someone was sleeping there because food was pulled out more later in the day and danishes on the steps. They reply from the office, but unfortunately, we can not. we do not own the street. The apartment a/c was not working and had a very awful smell. Again the office reply was unfortunately there is nothing we can do about the air, perhaps open the window. It was 90 degrees, and the only answer was open the window and let more hot air in. The next day the other apartment door was open and air was blowing very well. I asked the maintenance guys hey they air over here is not working, he replied he is aware the hvac team will be out next week. So the company new the a/c wasn't working and still put us in that unit for the sake of money. I don't like businesses that do not give good service but want your hard earned money. I would NOT recommend this place to a homeless person. The customer service is terrible. 1st and last time. I hope they do better by their customers in the future