Four nights here and I was quite comfortable. I had a definite four stars experience and would…read morechoose this property again when I return to Lisbon. You definitely can't beat the location in the Baixa Pombalina neighborhood. It is located directly on the 28E tram line which makes it super easy to get anywhere in the city quickly. I was warmly welcomed and my COVID test checked at check-in. I was upgraded to a double room on the second floor which turned out to be quite nice. Not perfect so a few things. The room has a chair but table or working surface at all. There is only one set of outlets that are easily accessible, along the wall. I think perhaps they'd put a desk there. The room has a fridge and large safe but no coffee service or hot water kettle. There was also nowhere to properly unpack or hang my clothes. The room was clean and surprisingly quiet despite the highly urban location. The housekeeping staff reset it well every day, though they left a towel on the floor one afternoon and their checklist on the bed a second afternoon. Restaurant with breakfast in the morning, but they're doing COVID precautions so you must order in advance. It's only €10 but I opted to skip it as there are plenty of coffee and bakery shops nearby. Wifi worked well. Bathroom was quite nice with a good shower and enough towels. Air conditioning / heating unit would only run for a few hours so each morning, I would have to wake up, press the button to get the heat going, then pop back into bed while the room warmed up. The tile floor in the bathroom was quite cold on bare feet. A four star experience and a great location. [Review 16572 overall - 90 in Portugal - 82 of 2022.]

I chose Dear Lisbon based on the reviews. I was pleasantly surprised with how spacious the room is…read more My friend and I couldn't hear each other. It's clean too. And don't get me started with breakfast served to the room in a cart. Yummy and so much to choose from! The staff is super friendly and helpful. The only downside is no elevator. Still highly recommend! It will help you with all the hills and steps wandering around Lisbon.

Wow! Fabulous 9 room Guesthouse in the hottest Lisbon neighborhood. Built in 1800, former home of…read morethe Viscount of Laurent and still owned by his family. Huge, fabulous rooms, some with fabulous city, castle and river views. A la Carte breakfast served in your room each day. The staff are some of the friendliest and nicest folks I've come across in my travels. They take care of you like family. Just FYI, no elevator. It's about 37 steps up to the residential level so if steps are not your thing then plan accordingly.

We choose the Tivoli hotel because it had great reviews and was dog friendly, or so we thought). I…read morewould say that just tolerant of pets. We had two rooms at the hotel. One suite and one double room on the 9th floor. Let me start by saying what was pleasant about the hotel. The staff was friendly and helpful throughout the hotel. They recently renovated Sky Bar which is nice and the decor is welcoming and comfortable. The lobby and hallways are clean. The quality of furniture was great for the volume of traffic the hotel receives. The breakfast was more than expected. The layout allowed for minimal traffic jams, the variety was extensive and the staff did a wonderful job keeping it clean and well stocked, kudos to the breakfast staff! If you are reading this be sure to add breakfast to your hotel room reservation! The hotel was easy to find and had a very tight parking garage below ground. The bed was comfortable. Now, let me tell you why we will not return. (NOTE: we did not inform management about these problems since they seen the be chronic problems that have not been addressed or are the result of lazy management with low expectations. Unfortunately, my expectations are very high.) The sink in 901 and 919 drained slowly. The window motor didn't work in 901, but you could manually push and pull the window closed. 919 - Suite Every piece of art in the room was crooked. The piece upon entry had all kinds of something dripping down the glass. Just disgusting! The motor on the window in the bedroom was not working. The chain was also disconnected, I guess so we could move it manually? The hair dryer was filled with so much lint that it didn't blow much air. It just made noise. We cleaned that ourselves. See photo. The pool was as cold as the Atlantic Ocean. The hot tub was the same ice cold temperature, it just had bubbles! The towels for the pool are at the front desk. You need to sign your life away just to get one. The towels are very nice, but this is a major inconvenience. The hotel should either put a pool attendant to watch and supply towels, or change to a basic bath towel and place them poolside. No one will notice the difference. I'm just disappointed that after paying so much to stay at the hotel, we have to sign for towels. That just takes away from the luxury experience. It's just not worth effort just to have nicer towels. The breakfast area was just too hot both morning of our stay. The hotel charges for dogs. That is not friendly, it's just pet tolerant. Trust me, my kids make more of a mess than my dogs! There was no grass for several blocks, just overgrown weeds. The front desk couldn't even point us in the direction of a manicured green space. There was no pet amenity, no water bowls, nothing. Just payment at check-in. It's VERY disappointing. They should look to other hotels for positive examples of being pet friendly. They could start by looking at the amenity and policies at Castelo de Palmela. BE WARNED, this is a pet tolerant hotel only so be prepared to pay extra and bring everything your pet may need for their visit. The lighted mirror in the bathroom was broken and the switch was replaced with foil tape. At Sky Bar, we ordered tacos from the shareable menu. We received one taco. I guess we were supposed to share the thee shrimp on the taco? When we complained that we had one taco for 14€ from the SHAREABLE MENU, they added a second taco. Our overall experience at Tivoli was underwhelming. We were not impressed with any part of our stay except breakfast. The hotel was sufficient for visiting the city and having a comfortable bed to sleep in. For our next visit to Lisboa, we will find alternate pet friendly accommodations as Tivoli was not worth the expense or frustration. Normally when something is wrong, people usually overlook it. But at Tivoli, everything was out of its place, things just didn't work, and no one seemed to care. After staying at Tivoli it seems that they are plagued with chronic ongoing issues, a clear sign of bad management.

Perfect place, centrally located, right next to the train station, and shopping. The rooms were…read morevery comfortable and spacious, great views.

My wife and I visited Lisbon for a weeklong conference. This Location was excellent. It is in…read morewalking distance to restaurants, attractions , as well as public transportation. We were able to get around the city because of the train and the airport with minimal effort. This is a wonderful hotel, and our room was great. The breakfast is amazing! I definitely recommend this hotel.

I loved this hotel everything you need it gives you. Also the room service was good and brought us…read morean iron to iron our clothes. Anyway the experience was nice, the beds were nice and warm, the shower was nice, and it was very beautiful. One thing I will complain about is the lack of charging outlets near the bed to charge your phone with, in my case I charged my phone a little far away from the bed which doesn't help me wake up any better. Also the bathroom doesn't have a lock fyi and there's a window from the bedroom that can see in the bathroom which was sorta a strange feature but there's luckily a curtain on the outside to cover it so no one sees you shower, some of my friends curtain did not go down though, oh well. I overall enjoyed my stay though and would come again if I could!

Four stars for a "five star" (according to our travel agent) hotel. Plush, pleasant, nice…read moreaccomodations. Well equipped room with none of the issues a previous poster mentioned. Only take aways were a coffee machine with a very inconvenient plugin location and the odd action of providing a great box breakfast with several items that airport security removed.

It's location a few steps from the airport is a big plus. The contemporary decor is great, however…read morethe shower stall was not clean and had mold on four corners. The water leaks from the stall all over the bathroom area and the towels are grimy. Restaurant food is also less than appetizing.

These apartments are ideal if you are visiting Lisbon on a budget but don't want to compromise with…read morenot staying at a clean place and agree that location, location, location is the three most important things when it comes to apartments. When booking via hotels.com I received an e-mail from Lisboa Holidays (the owners who have their office at another location) asking me to send them my flight information, print the booking confirmation from them, be prepared to pay with card or cash upon arrival and call Francisco when we were on the way from the airport. (Btw, it costs 15€ by taxi or about 3€ per person with metro to get from the airport. Both easy and smooth alternatives.) I have to admit I almost gave our loft apartment (4B) five stars because the price was great (200€ for 4 nights, double occupancy, during the sardin festival in June), the location was perfect (easy to take the train to Cascais and Belem just two minutes from our door) and it was clean. But I don't want to give them the disadvantage of too high expectations. The loft apartments have a shared kitchen (where you can keep your water cold) and a big living room with a TV and view of the sea. But we didn't use it and hardly bumped into anyone there. If you are 4 or so couples, reach out to this place and hear if you can book the entire loft ;) I will recommend this place to my friends, I recommend it to you and wouldn't mind staying there again.

Old building on a street corner a couple of blocks from the main Avenue Liberdade. Two entrances…read moreone with steps one with a ramp so there's a sign telling you to use the ramp if carrying luggage. Lobby is small but cute with some seating - there is a mirror that makes it look much bigger. Friendly staff. Was able to check in a couple of hours early which helped in our case as we were moving from another hotel so this made it seamless. We had a room with a small balcony looking out on the street with trees (202). Room interior looks new with carpeted floor. Not big with firm queen bed also a couch, and one desk chair. Not a lot of place to stow luggage (no luggage rack). Electric tea kettle with coffee/tea and creamer, fridge and safe. Aircon is good and quiet. Bathroom had black and white tiles all look pretty new. Firm bed, 4 pillows and good quality bedding. Good continental breakfast - fluffy croissants and there is choice of scrambled or hard boiled eggs. Dining room in basement level is spacious so never felt crowded. They also have a drinking water dispenser in the lobby which is a nice feature. Convenient location - Spar supermarket just two blocks away as well as metro and main Ave Liberdade. A few restaurants in between.

Centrally located, that's a plus, private balcony overlooking the river, I'll take it, but the…read morerickety elevators and not so quality bathroom towels I'll pass the next time we visit Lisboa.

Fav hotel in Lisbon Lovely hospitality…read more Rooms are incredible Love the breakfast Historic & culturally significant building

Be aware that this hotel looks fine in the main areas but the rooms are a completely different…read morestory. Despite requesting a room on a lower floor, we were put in the top floor with an extremely steep staircase & no staff available to assist with bags when we checked out. The beds were uncomfortable & the bathroom was a hazard. There was an absurdly designed step up into the shower & toilet with slippery tile. The locks on the door are difficult to use & half the time, we basically had to go all the way back downstairs to get someone to open our door. For the price this hotel charges, find a better property. The staff were nice but that doesn't make the place a good enough experience for the expense.