would give zero stars but would not let me write a review…read more Stayed at the premier for new year! I am originally from Newmarket and was visiting my family from Florida. The experience was terrible to say the least! The first room smelt like cigarette smoke. We told them we can't stay there because my husband has asthma, plus the smell was horrible. They second room had no heat. We complained religiously and they would adjust the heat from the front desk.Everytime we returned from being out the room was freezing and I would have to go back downstairs to the front desk only for them to turn it on again. You should be able to control your heat from your room. They finally moved us to another room for the last 3 days of our 8 day stay. The keys to the rooms never worked out I would have to get replacements almost daily. What happened to the good night guarantee? The bathrooms in the restaurant were filthy and had blue mop buckets in the Mens room because the urinals were leaking. The housekeeping cart that housed the cleanliness was dirty and moldy. I have reached out to the premier inn and the corporate office to no avail. I guess because I am here in Florida I don't matter... I would never recommend to anyone.

Lovely place to stay . Very helpful staff. We visit here at least 5 times a year to visit family …read more Rooms are always clean . Reception staff cant do enough to help .. rooms do get slightly warm at times. Shame there isnt another chair in bed room cos sitting on bed at night kills the back,if talking or watching tv. Breakfast is served in the restuarant which over looks the heath where the horses and jockeys go out for there morning canter. Which is nice to see whether continental or full cooked breakfast theres plenty to choose from . Car parking is just across the road . But limited parking reserved for premier in. Otherwise you have to park on the next level up and pay for parking. Besides that. This if a fab place to stay .I'd definatley recommend . Right on the edge of town .. too everything you could need round you .. banks, petrol ,station, foodstores and the rookery centre is a stone throw away for any essential needs or anything youve forgot.

Great hotel. Well kept and clean. There when I wanted them and not otherwise. Good breakfast.read more

Using the new spa for a wax and massage. They are very friendly and take good care of you…read more Everything is new inside and they have the most up to date treatments out!

Stopped here twice . Quite old a building but frankly I found the place needed a general updating .read more

I have to give White Heart a 3 star review. Their food deserves a two star but their night life on…read morea Friday and Saturday night deserves a four. We recently ate there for dinner. Was far from impressed. Food took over 1.5 hours to be served to us and food quality and quantity is very overpriced along with their drinks and beers. I ordered the chicken, bacon, tomato, brie, potato salad. The tomatoes were char-grilled to the point to where they were blackened. They were not edible. I did pancreatic cancer research at the number one cancer hospital in the world and understand the highest risks for pancreatic cancer, the main risk being chargrilled food. White Heart took a meal that could have been healthy and made it highly toxic. I wrote them a note on the receipt that their tomatoes were highly toxic and can give their customers cancer if they ate them. No competent chef on purpose would turn a normal healthy staple into something toxic. Please review your menu and your cooking practices. My husband had the fish fillet sandwich, it had many bones in it. He was not happy. Their Halloumi cheese starter is a joke. You get tiny slices of Halloumi cheese and it's very salty. Another ruined dish. The fish cakes were good but there were only 3 for what you paid. I paid close to 8 quid for two pints. Much too expensive. Don't go here for dinner. Weatherspoons you can get two epic meals and 4 pints for 20 quid. We spent 47 quid on 2 tiny meals, two starters and 3 pints and one cocktail. White Heart is only good for a night out. We also had a very difficult time finding a clean table. It wasn't busy so I can't understand why the tables were not cleaned. We resorted to a not as dirty dirty table we still sat and ate at someone else's filth which was pretty nasty. White Heart step up your game and fix your menu it's only bc I love your night life on Friday and Saturday night that I didn't give you a lower rating even if your DJs don't actually spin but use Torqs which gives the 'appearance' that they are spinning vinyl but real DJs like myself know they are not!

When I lived in Newmarket , this was my go to spot for a drink. As a visitor, this is still my go…read moreto spot for a drink. This is the place where I met my wife on Valentines day and it still holds sentimental value for me today. Newmarket has changed a lot over the past years but one thing I can count on remaining a constant is the White Hart pub and hotel. The service is great with many beers on tap. The deco is modern and cozy. It now has a nice rustic look with steam punk'd vintage lights. This place has its quiet moments but can also be super energetic as it is often the hot spot for a drink and music on a Friday or Saturday night.

So frustrated! This place was AAA a year ago. It went down hill so bad I will never go back. Don't…read morerecommend. Used to be our go to place for pricey but excellent food and drink that was worth it. NOW it's terrible. They kept the prices and lowered the quality of everything! Chairs, tables, candle holders, the menus! God awful looking laminated menus with formatting errors and 15 different fonts, like out of a Chinese take away! Used to have nice mood lighting with candles. Now it's bright as day and candles are burnt to nothing. God the food was so gross. Nachos=crisps, tube squeezed guacamole, bbq, sour cream. I make better at home! Steak and ale pie with Stilton=chef didn't have Stilton cheese so he cut Brie(or goat cheese idk) and melted it on instead. Whole plate smelt like a petting zoo. Beef stroganoff used some kind of short grain Thai rice instead of long and added pickles to the point all you could taste was pickle juice. Vesper was on point tho bartender. Get a new chef! Give a dip about your restaurant. Make it great again!

Tucked away from Newmarkets high street is Kings Restaurant. Its a grand restaurant with an amazing…read morelarge conservatory room to eat in which is brilliant in the summer. I think its the perfect place for a couple to enjoy a meal over a few glasses of carefully and recommended by the restaurant wine or a place for a celebration. The service was impeccable the waiter was friendly and had a great knowledge of the menu its a little bit more pricey than some of the restaurants in the area but I think its well worth it! Currently its closed due to no managers but I have no doubt that they will continue with the great service this place provides.