would give zero stars but would not let me write a review…read more Stayed at the premier for new year! I am originally from Newmarket and was visiting my family from Florida. The experience was terrible to say the least! The first room smelt like cigarette smoke. We told them we can't stay there because my husband has asthma, plus the smell was horrible. They second room had no heat. We complained religiously and they would adjust the heat from the front desk.Everytime we returned from being out the room was freezing and I would have to go back downstairs to the front desk only for them to turn it on again. You should be able to control your heat from your room. They finally moved us to another room for the last 3 days of our 8 day stay. The keys to the rooms never worked out I would have to get replacements almost daily. What happened to the good night guarantee? The bathrooms in the restaurant were filthy and had blue mop buckets in the Mens room because the urinals were leaking. The housekeeping cart that housed the cleanliness was dirty and moldy. I have reached out to the premier inn and the corporate office to no avail. I guess because I am here in Florida I don't matter... I would never recommend to anyone.

Lovely place to stay . Very helpful staff. We visit here at least 5 times a year to visit family …read more Rooms are always clean . Reception staff cant do enough to help .. rooms do get slightly warm at times. Shame there isnt another chair in bed room cos sitting on bed at night kills the back,if talking or watching tv. Breakfast is served in the restuarant which over looks the heath where the horses and jockeys go out for there morning canter. Which is nice to see whether continental or full cooked breakfast theres plenty to choose from . Car parking is just across the road . But limited parking reserved for premier in. Otherwise you have to park on the next level up and pay for parking. Besides that. This if a fab place to stay .I'd definatley recommend . Right on the edge of town .. too everything you could need round you .. banks, petrol ,station, foodstores and the rookery centre is a stone throw away for any essential needs or anything youve forgot.

Garrard's was easily one of the best hotel experiences I have ever had!…read more I can't say enough of the service, as it was perfect. Service was top notch, the friendly staff offered everything they could and more (fans, buckets of ice, directions, recommendations, etc, etc). We could easily see that they take great pride in the hotel, their work, and creating an enjoyable stay for their guests. The hotel itself has cleverly named rooms after race horses (as Newmarket is a very famous horse racing and breeding area), decorated with a picture or two of the horse the room is named after, and tastefully decorated with a one or two horse racing knick-knacks. The hotel and the rooms have fresh, comfortable and modern decor, impeccable visually and also in cleanliness. They've integrated technology with a one card master key to enter room and operate everything, you can listen to the radio in the bathroom, and free/fast wi-fi. The eating area was also modern, comfortable and we had a wonderful breakfast chosen off of a menu with a judicious quantity of varied selections. There is parking for four (tight) spots at the back, but there is plenty of parking on the streets with no residents permits needed. I'm forgetting some amenities, but you have 24 hour access to the hotel, and umbrellas as well. Definitely go to this hotel if you're staying in the area, or even for a get away from London!

Garrard's was easily one of the best hotel experiences I have ever had!…read more I can't say enough of the service, as it was perfect. Service was top notch, the friendly staff offered everything they could and more (fans, buckets of ice, directions, recommendations, etc, etc). We could easily see that they take great pride in the hotel, their work, and creating an enjoyable stay for their guests. The hotel itself has cleverly named rooms after race horses (as Newmarket is a very famous horse racing and breeding area), decorated with a picture or two of the horse the room is name after, and tastefully decorated with a one or two horse racing knick-knacks. The hotel and the rooms have fresh, comfortable and modern decor, impeccable visually and also in cleanliness. They've integrated technology with a one card master key to enter room and operate everything, you can listen to the radio in the bathroom, free and fast wi-fi. The eating area was also modern, comfortable and we had a wonderful breakfast chosen off of a menu with judicious quantity of varied selections. There is parking for four (tight) spots at the back, but there is plenty of parking on the streets with no residents permits needed. I'm forgetting some amenities, but you have 24 hour access to the hotel, and umbrellas as well. Definitely go to this hotel if you're staying in the area, or even for a get away from London!

Great hotel. Well kept and clean. There when I wanted them and not otherwise. Good breakfast.read more

Using the new spa for a wax and massage. They are very friendly and take good care of you…read more Everything is new inside and they have the most up to date treatments out!

Stopped here twice . Quite old a building but frankly I found the place needed a general updating .read more

So frustrated! This place was AAA a year ago. It went down hill so bad I will never go back. Don't…read morerecommend. Used to be our go to place for pricey but excellent food and drink that was worth it. NOW it's terrible. They kept the prices and lowered the quality of everything! Chairs, tables, candle holders, the menus! God awful looking laminated menus with formatting errors and 15 different fonts, like out of a Chinese take away! Used to have nice mood lighting with candles. Now it's bright as day and candles are burnt to nothing. God the food was so gross. Nachos=crisps, tube squeezed guacamole, bbq, sour cream. I make better at home! Steak and ale pie with Stilton=chef didn't have Stilton cheese so he cut Brie(or goat cheese idk) and melted it on instead. Whole plate smelt like a petting zoo. Beef stroganoff used some kind of short grain Thai rice instead of long and added pickles to the point all you could taste was pickle juice. Vesper was on point tho bartender. Get a new chef! Give a dip about your restaurant. Make it great again!

Tucked away from Newmarkets high street is Kings Restaurant. Its a grand restaurant with an amazing…read morelarge conservatory room to eat in which is brilliant in the summer. I think its the perfect place for a couple to enjoy a meal over a few glasses of carefully and recommended by the restaurant wine or a place for a celebration. The service was impeccable the waiter was friendly and had a great knowledge of the menu its a little bit more pricey than some of the restaurants in the area but I think its well worth it! Currently its closed due to no managers but I have no doubt that they will continue with the great service this place provides.